Good location. Quick in and out. Staff freindly and helpful. Worth the visit.
The Manager and Manager in training are horrible they mess up on cars and blame the other employees to save them selves and dont take responsibility and they both are horrible at there job and yet are still working there very sad!Manager name is MythiaManager in training is Lane
Everyone is very nice and the job was done in 15 minutes or so. I do feel theres a bit to much upsale. I will return as they do a very good job and the people are great.
Was there way to long. They asked me to start my vehicle and I had no oil pressure, they had me start it again and it was running rough, no pressure. My son got out and found that they didnt put oil in the vehicle. The area manager said that if its not making noise it will be fine. That it wasnt on long enough to do damage. Wrong....
So so so helpful and so friendly, I cannot stress this enough. This place is simply amazing! Keep up the good work!
Guy that was doing my service had broken my sensor off my tire and tried to say that it was the highways salt and water but it was cracked off as if applied too much pressure and pulled it to the side instead of directly up and they thought I was funny cuz I have three kids in the car with no patience and I didnt get home until three hours later
Fast and friendly. The camera that lers you watch the technician is very poor though. Like 1990s dial up quality.
Great crew. Very friendly. Quick and efficient.
These guys know how to take care of business! So helpful and totally professional. They have it locked down! You can trust your car to these folks!
They always take great care of us!
Great service. Very friendly staff. Got it done fast and efficient.
I returned to this Valvoline for the second time, and somehow the staff was even friendlier and more helpful than last time. I noticed Saul and Damon working on my car, and I also interacted with the manager, Vic. All of them were outstanding.Bonus: My 60 year old dad didnt know stay in your car oil changes were a thing, and he was incredibly impressed by these guys. Thanks for everything!
These guys are always helpful and they explain things very well. Also great customer service. Fast and friendly. Good prices too. My wife loves coming here and supporting our local businesses. Two thumbs up! 🙂👍👍
Awesome staff and super fast oil change. The price was astronomical and unfortunately I can’t justify a $100 oil change that I can do when I’m home for $30 at max! I appreciate the professionalism and great work but seems a little steep considering the time and process. I will always suggest to people needing an oil change it give fair warning to the price.
Absolutely amazing service. I came in on 1/16/20 around 11am and the three guys working were very efficient, explained everything they were doing in terms a non-car savvy person like myself could understand. At the end of my oil change, my car had difficulty starting. All three employees were very helpful and even pushed my car to a safe place until I could get more help. 100/10 service, I dont think Ill go any other place to get my oil changed!
Awesome job. We stopped in with our 18 month old car after the dealership failed to put enough oil (or none at all). Skylar was helpful, knew his stuff and helped us out with quantities and photos of what cane out of the car to go back to the dealership. Friendly, knowledgeable and efficient.
Love this place! You can literally sit and wait in your car while they change the oil for you. They checked all fluids and did a car light safety test. Ill be coming back for sure
New management is terrible she is very rude to both employees and customers with little to no knowledge of what there doing. Feeling lazy they will say that cant do the service but next day that can hmm?
It was so awesome,didnt even have to get out of my car And free wifi
Victor Garibay helped us and hes such an awesome asset to the Valvoline team! He was fast, professional and checked everything out. All the staff worked well together to get me in and out quickly.
Very efficient, pleasant, and thorough. They inform you of maintenance issues but don’t push obnoxiously to meet sales goals like I’ve experience at other oil change outfits in the 206. The “top off service” between oil changes is a major plus! Shout out to Victor and Rafael who worked on my car this week—I appreciate the great service!
No gasket on new oil filter.. sprayed oil in drip pan under engine.. they didnt clean up .. oil in my driveway and parking spot.. didnt know proper way to add antifreeze and had to ask... bent dip stick and continually tried to check until I said to straighten dipstick.. no coolant is ever checked unless asked to do so.. oil spots in my driveway and under carport.. didnt clean up drip pan .. left oil in it that was caused from starting vehicle with no oil filter gasket.. was a joke..
Great technicians! These guys are very professional. Everything was clean, and well organized.
First time at Valvoline Wenatchee. I was very impressed with their customer service, communication with me of what was being done, and very quick!!Thx to John - intake service and to John who performed the oil change! You both were great!Thumbs up!!
Super fast service. Super friendly people. Highly recommended!!!
Nice people just not sure if they are the right people. Almost put a half gallon more of oil in the truck.
Been going here for years! There work is good and done in a decent manner of time.The techs seem to enjoy their jobs, therefore, I feel they treat the vehicles better.
Great service
Good, fast oil change but very expensive so if money is not an issue the I recommend Valvoline but you can fine really good oil changes for cheaper
Great service, fast and friendly
This is a wonderful place to go get your rig checked out! They really go the extra mile to make sure your car is safe and taken care of. I love that the guys laugh and joke around with each other and include you in the fun and conversation as well. I really had a good time even though I was just sitting in my car, I got to watch bottom side work on camera which is kinda cool. Brandon, Jesus, and Jose all worked hard to get my car fixed up, I dont think people realize the amount of work it takes to do all the extra services on vehicles. Show your appreciation with a little tip, they deserve it!
Live in Yakima WA. Much better customer service. Wenatchee so-so. Give me your money. Same company, not same great service. Customer service is everything. I get your busy, tired, but attitude and being rushed? Yeah, not my favorite.
Good, fast, courteous service without trying to hard to sell more than you came in for.
Excellent service.
Didnt have the air filter that was needed. Also broke the oil dipstick
Fast service and friendly
Under filled my car. As well as being very unprofessional and rude new management lady is very rude to both customer and employee. Avoid at all cost
These guys are super fast, very nice, and respectful! I have a 19month old and 7month old and they were so fast they didn’t even have time to fuss! I’ll be back for sure!
Top service great group
Fast and efficient. Didnt try to sell me things I didnt want.
Very great serVice
Helpful and friendly staff ... no pressure.
Great service! They were fast and got me back on the road very quickly.
Great fast service will be using
Fast but Expensive
This place has always been very professional. At least this location this is the start where I usually get my oil changed.
Slow and the employees got in a spat🤣
Best place ive ever been my entire life
Great Service, fast, kept you informed could have lunch and watch through the glass while they work on your rig. Also could use a digital coupon.
Lubed me up
A decent quick lube shop with good customer service! Had oil changed here with very minimal wait time.
15 minutes, I dont get out of my car, and they take care of everything. Wonderful!
Good service.
Good job changing the oil but had trouble putting air in my tires!!
Very quick and friendly.
They did a great job
They seemed to do a good job with the oil change but had difficulty filling the tires with air!
Friendly and honest service, my auto repair shop of choice.
Very friendly staff I have 3 vehicles and bring them all here.
Great service
Great service!
Fast and efficient
Great service
Great service .
Fast, nice and knowledgeable
Love it
Good place