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I.T. Connect
1701 Pearl St, Waukesha, WI 53186, United States
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I.T. Connect

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Jo
Review №1

Been an excellent experience both times I have been there. First was data recovery on main home computer that died. Second was power supply replacement. Very satisfied and highly recommend.

Gl
Review №2

Fantastic customer service!!! Dropped computer off one day and it was done the next! Mike is a pleasure to deal with, I find myself staying there 20 minutes just shooting the breeze. Just a great business, 5 stars all the way!!!!

Bo
Review №3

Fast turnaround on a recovery job that saved my day. Explained everything to me so I understood what happened. For what was lost the price was minimal in comparison. Bob Adams

Da
Review №4

Thank you I.T. Connect for taking the time to help and successfully recover unreplaceable memories and work logs from my non-functioning cell phone. WHAT AN AMAZING SERVICE PROVIDER!...and what a great and important skill to have and resource to be.

Sh
Review №5

We had a corrupted file and I.T. Connect was the fastest to respond to our call. The owner made sure to talk with us and had one of his employees come out the very next day. The gentleman was here most of the day and was very pleasant and knowledgeable. Our computer issues were diagnosed immediately and had us back up and running same day.

Dr
Review №6

Excellent experience! We burned up a chip on the circuit board of an encrypted hard drive by plugging the wrong charger cord into the drive. After looking around for a legitimate data recovery company (there are A LOT of gimmicky ones out there), Jason from IT Connect was very quick to respond to my email inquiry and very transparent about cost. I also liked that I could drive to the business and physically drop the bad drive off and pick the new drive with the recovered files up at a business, versus shipping the drive to who knows where. There is just more peace of mind dealing with a company in person with something like this. Turnaround was just a couple days and rates were very reasonable compared to some of the quotes I received. Hoping to never need the service, but if I do Id go back in a heartbeat. Thanks IT Connect!

Je
Review №7

When my hard drive died, I panicked and was about to give up hope as I had another company look at it and was told they werent able to recover anything. Then I stumbled across I.T. Connect. Jason was great and was able to recover all of my photography sittings! Great knowledge, a local company, and very reasonable prices. I felt so much better leaving my items in someones hands vs. shipping it to some unknown. I would HIGHLY recommend them.

Ph
Review №8

I called IT Connect needing to recover images from our computer that no longer booted up. I spoke with Jason and he asked to bring it by same day and I did. I stopped in and within about 15 or 20 minutes he was back with all the images I needed put on my portable hard drive. He was able to get me what I needed at a very reasonable price. He also told me the issue with the computer. OUTSTANDING Service and COURTEOUS throughout. I was a first time customer and I would recommend I.T. Connect to everyone! Fantastic experience and great place!

Pa
Review №9

Very friendly and knowledgeable. A competitor said my data recovery would be over $700, and I would save $80 by buying a $199 servicing contract and it would take 3 to 4 weeks (but I would have to pay $120 to expedite service to maybe 2 weeks). I called IT Connect and they were willing to stay open a few minutes longer to discuss services they had to offer. I dropped off my external hard drive on friday and it was ready for pickup on the following week. The best part was that I saved money and didnt have to buy stuff I would probably never use. I highly recommend that you see them first. Dont waste time trying to go through a big box store.

Ge
Review №10

I know the owner since I worked internship good professional level

Ti
Review №11

Great asset to our company! They help with everything from IT Support to Web Site Development. Our current web site, which we had them build, has sold more product than our first three sites combined and it looks great too!

Gu
Review №12

I just got off the phone with the Tech guy and my experience was fantastic! He made sure to explain every detail of what he would need to do to restore my damaged hard drives. I have a lot of confidence this is a reliable business.

Wa
Review №13

Know how to get the job done

Ty
Review №14

Very professional, but $850 to attempt to retrieve my hard drive data with no guarantee was iffy.

Ja
Review №15

I initially sent my hard drive to another company to recover, not knowing if IT Connect could handle the job. After a ridiculously expensive quote, I had them return it and I took it to Jason. He called me within hours to give me the pricing structure and let me know how he would proceed. Within a day he called to say he was able to retrieve almost everything. I dropped the external hard drive off the next day and he had it back to me a short time later. IT Connect was 1/2 the original estimate I received and was able to get everything I needed. They were fast and efficient, not to mention courteous. I would recommend them to everyone I know. I will also start to use them as our go-to IT company for any computer issues at the company I manage. Thank you Jason!!! ~Jaime Dechamps

Jo
Review №16

We have been with this company since its conception. They are honest hard working people that help you through thick and thin. We have never had a problem they could not solve and will continue to support, I. T. Connect. John and Val Racine WI

Ja
Review №17

We have been using IT connect for a few years now at our business. Each time we have an issue IT connect has always been there to repair our PCs, network or any other issues that have arisen.Great company, great staff and always a good experience each time we use IT Connect.

Ge
Review №18

I had something wrong with my desktop-- it wouldnt turn on. I thought I was gonna have to get a new computer.. but then I called this place and asked just to make sure and thankfully my problem wasnt that major. They told me my computer just needed a new power unit, and after a couple of days in the shop, they returned it to me as good as new. The service was quick, and it didnt cost me as much as I thought it would. The place was hard to find at first but the owner told me they were moving some place more visible. If I ever need computer help again, which I hopefully dont, Ill definitely come back here.

Ju
Review №19

Great job and service made my computer run like new. I was very happy to find a local service center I could trust.

Se
Review №20

I had a virus that disabled my computer. I took it in to IT Connect they restored it and life is back to normal. Thanx IT Connect, Im so glad they did a good job for me.

Ma
Review №21

Very grateful they removed some pesky viruses for me. They were crippling to my computer usage but now life is good! thanks!

Ca
Review №22

So appreciative of IT Connect for recovering the data from our hard drive and for a reasonable price too.

Mi
Review №23

Jason saved me a lot of time and headache by recovering my data off of a physically damaged hard drive. He took the time to explain what was wrong, and even went the extra mile to make sure I had ALL of the data. If I need his services again, he will be a no brainer for the job. I suggest that everyone go see Jason for data recovery!

Je
Review №24

IT Connect went above and beyond and I cannot thank them enough!! They did some recovery work for me back in Jan 2015 and were able to save a good deal of the files on a badly damaged, ‘unrecoverable’ hard-drive. A year later (Feb 2016) I gave the hard drive back to them and with newer developments / technology, they were able to recover even more data, including priceless pictures / videos of the first two years of my sons life as well as a 20 page ‘electronic baby book’ that had previously been lost.Jason R, the GM and owner, genuinely cares about my satisfaction. With IT Connect being in the Milwaukee area (Waukesha), I didn’t have to worry about mailing my hard drive across the country or waiting months to hear back. The work was done the same week (next day actually) and was extremely reasonably priced for the data recovery service provided - much lower than some of the other alternatives options I researched (about half the price!). My advice: BACK UP ALL YOUR FILES. But if you didn’t and lost everything, CALL IT CONNECT!

Jo
Review №25

Linux Ubuntu Problem Solved! I was a first time customer. I needed help with setting up wi fi on Linux. I brought my laptop in and they were able to fix it within an hour at minimal cost. I will definitely be going back if future problems arise.

Fr
Review №26

Would I highly recommend this business----------Absolutely!! From my very first visit with Jason (The Owner and Manager of I.T.Connect) he made me feel at ease ( I am a novice computer user and well into my 70ds) My most recent visit required major cleaning to my system and an absolute GENIUS named Joe (yep, my word for him and Im sticking with it) cleaned my system, set it up as very user friendly and then gave me a mini course on how to protect myself from future invasions from the bad guys and showed me some applications that were new to me. Got a computer problem and want the best-------------I.T.Connect is your answer. Thanks Guys, Frances Krause

No
Review №27

Great HDD recovery.

sh
Review №28

Ive been coming to I.T.Connect for a few years now and have watched them grow. Owner Jason R. is excellent & all of his staff are the best around, Whatever your computer knowledge is, be a novice or computer geek, you will understand everything that needs to be done. Theyve fixed my old pc & built a custom pc for me & given me good advice. Whatever my needs are, be it updates, repairs or fixes or recovery, etc,, Jason & his staff have taken care of all my needs with good quality workmanship, fair prices, and fast service. Whatever your computer needs are, this is the place to come and youll be treated in a professional & courteous manner. Jason runs an honest shop and you will not be talked into anything you do not need. You can take your computer to I.T.Connect or give them a call and they will come to you for an on-site appointment or you can let them in your pc via remotely. And their new location on Pearl St,. is very nice & easy to find.Like I stated above,, I.T.Connect is honest, professional, courteous, good quality workmanship, fair prices, fast service. If you want to be treated right & have the work done right & at good prices, this is the place to come for all you computer needs.

Jo
Review №29

Expensive and too far to pick up.

Information
39 Photos
29 Comments
4.8 Rating
  • Address:1701 Pearl St, Waukesha, WI 53186, United States
  • Site:https://itconnectnow.com/
  • Phone:+1 262-521-2667
Categories
  • Computer consultant
  • Data recovery service
  • Computer support and services
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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