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Byrider Waukesha
W226 S1700, WI-164, Waukesha, WI 53186, United States
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Byrider Waukesha

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Mi
Review №1

Great people, and great services, everything I’ve heard about this place was wrong!! The staff really cares and will help you!!! The cars are nice and drive well!!! Definitely would recommend byrider Waukesha to my friends and family!!! Mike D!!!

Ja
Review №2

Awesome car buying experience. Chelsea and chris helped me out tremendously. I was able to get a car that day

Da
Review №3

Go see Hanna, Misti and Chelsea! They areVery proactive, and pressure free. They listen to what you are looking for, and they will find the perfect vehicle at a great value. They are extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which will allow you to eventually make a fantastic choice. An exceptional experience followed by AMAZING customer service!!

Re
Review №4

Go team Go!!!!! If you need a reliable vehicle go see Chelsea at Byrider Waukesha. She got me in the right vehicle and I love it!!!

Ta
Review №5

Go see Chelsea shes the best fast quick n easy approval great experience glad i chose them for my new car 🚗 #BEEPBEEP

Th
Review №6

Chelsea was great and understanding. I would recommend coming to the waukesha location.

Vi
Review №7

The car buying experience is always nerve-wracking and to walk into a dealership when you know you need a reliable car, but your credit is going to make it harder, is downright stressful! As soon as I walked in the door I was greeted by Vitoria Hilliard who made the entire process FUN! Her customer service is warm and welcoming, shes a great people-person! Vitoria talks to you like a person, in a casual way that makes you feel like youre not alone in the circumstances that brought you in. There was an easy-to-understand explanation for every step which made me feel included and in control of the process. With Vitorias help, I got into an SUV that will fit our familys needs and feel confident that this experience will help support, not hinder, my future. 10/10 recommend!

Na
Review №8

I received great service. They really worked with me and helped me get into a new vehicle. Im happy with my purchase! Vitoria is an awesome sales woman.

Da
Review №9

Just when I thought I tried all I could to get into a new Vehicle, Chris reassured me that it was still possible. This has been the best car buying experience that i have ever encountered. I really appreciate the J.D Byrider family. Thanks again

Da
Review №10

I’m so happy I came to Byrider they helped me out and I loveeee my new carrrrrrr .

Bo
Review №11

If I can go lower then a 1 star I would. They paint a picture for you about how amazing the experience will be with buying a vehicle with them and then not even 4 months later after buying the vehicle it breaks down on you in the middle of the freeway with you 9 months pregnant and your 3 year old daughter in the back seat. And after being told you have the warranty that it will be towed you find out you have to pay out of pocket for it then wait to get reimbursed. Then they refused to help out but they make sure they still get there payments from you even tho they won’t do anything to help you.

ch
Review №12

They got me back into a hyundai when mines was stolen an crashed. its crazy because its the suv, I would have gotten instead of the elantra that was stolen! thabkyou

Br
Review №13

Misti, Hannah and Chelsea were amazing. They have great customer service and were understanding on a people perspective rather than business. Definitely the spot to go to if you’re looking for a first timer or an upgrade!!!

Co
Review №14

Had my vehicle in for service and they were excellent!

Ka
Review №15

Victoria was a awesome sales her attitude and her expertise was amazing. She is patient and so sweet. She is very understanding and willing to go the extra mile. Thank you Victoria I couldnt have done it with out your help. This is the place to be. Best customer service award to you and your mgr and employees

Co
Review №16

Just when I thought all hope was lost, Chris restored my mindset and assured me that it was still possible. Extremely glad it worked out. The J.D Byrider family is awesome.

As
Review №17

I truly enjoyed my experience with Byrider. Trinity Saffold was a great help to me. Wonderful customer service skills, and she made sure that I would be satisfied!

Mi
Review №18

Great Customer Service!!! Love My New Vehicle !!

Ci
Review №19

Friendly staff who will take the time to help you out! Best customer service ever!! Ms Pierson was super friendly and super helpful to get me into the vehicle I wanted!!

Mo
Review №20

This location is amazing. They took care of all my needs. Very patient. Car was great and the price was amazing. I would definitely recommend this location

Ta
Review №21

I got a great a vehicle from byrider in Waukesha. Chelsea and Chris got me a great vehicle

St
Review №22

Everyone was friendly and helpful. The whole experience was stress free and fast! Thank you guys

s
Review №23

Shout out to Misti, Chelsea, and Hannah who went above and beyond to make my experience perfect. The customer service was amazing and I will most defiantly be recommending this location and staff!

Sa
Review №24

Got a great vehicle Chelsea was great got me driving same day

ch
Review №25

Chelsea was great and she was able to help me get into a great vehicle. I am so excited. They really did help. Go to bruiser Waukesha

Ch
Review №26

Great customer service, no problems and issue. Very nice team members... Thanks Victoria

An
Review №27

Was able to get me a 2015 with only 400 down was extremely pleased with service

La
Review №28

I had a wonderful experience. I came here hopeless and doubting that I will drive off with a car. But luckily Chelsea and Chris got me in a ride that I loved. Please come here if you need a car!!! I didn’t feel pressured, rushed, or anything weird. It’s a one stop shop and I promise you’ll have an amazing experience!

Sa
Review №29

Go see Chelsea she got me a great vehicle

dr
Review №30

The staff is very friendly and worked hard to get me into a vehicle. They worked with me on a trade in since I had no money to put down. The sales rep, Vitoria is fun and very informative.

Je
Review №31

The people at JD Byrider in Waukesha work with you to find you an affordable car without the usual hassle at some other dealerships.

JA
Review №32

I had a great time at byrider Waukesha very nice Custer service and grear cars for sale

Bi
Review №33

Chelsea was great. I got a great car and it was quick amd easy and they really work with you.

La
Review №34

Trinity is a good receptionist .. she has a good attitude and is very patient . not once did i have a problem with her or had a complaint ! i highly recommend her service .

Br
Review №35

I had the pleasure of working with Bertha Romo during my search for the vehicle for me. She was knowledgeable and accommodating. She explained the process to me step by step. No surprises. Thank you Bertha for all of your help!🌹

SF
Review №36

Chris, Hannah, and the rsst of the staff helped make my purchase go smoothly.

Si
Review №37

Chelsea was great. good customer serivce. quick and easy process and i got an awesome car

Lu
Review №38

I worked with a Victoria, she was nice, quick and efficient. Gathered all my information and got the approval before I came in.

Kl
Review №39

Chris was awesome and was able to get me into a vehicle Only took about an hour.

Ni
Review №40

Amazing customer service here from Misti and Chelsea! Couldn’t be happier going anywhere else!! Thank you ladies!!

Ty
Review №41

Great customer service. Vitoria and Chelsea were great

Sa
Review №42

GREAT customer service, all of them were super friendly and made me feel comfortable the whole time! Very Professional. Also, got me approved for a car ASAP. Great options too.

Ha
Review №43

Chris was amazing and is always there to help with any questions you need.

Th
Review №44

Chris is an amazing salesperson and I love to work with him. Go see and ask for him.

Lo
Review №45

I enjoyed going to this sight Bertha was really good help we got a beautiful car from here and it wasn’t detailed and Bertha went out her way to clean it fir us before we left the lot. Thanks for your help Bertha your an awesome worker

Ju
Review №46

The customer service is great and the process was quick and easy and Chelsea got me into a great vehicle same day!!!

Ma
Review №47

Chris is very honest and knowledgeable. I’d work with him anytime!

Sa
Review №48

Waukesha byrider help my family get a new car with low payment…Go see Starnisha she was great

Ca
Review №49

Chelsea was great and i enjoyed working with her and she got me in a great vehicle

Ol
Review №50

RICH WAS AMAZING . went above and beyond to get time the car I wanted .

Ja
Review №51

Chelsea was great at helping me get back into a vehicle. Thank you Byrider!!!!! I am so happy

Ma
Review №52

Chris was amazing, and super nice, he was able to get me into a car in a very short time. I defiantly suggest to go see him!

Ja
Review №53

Chelsea was great and she worked with me through out the whole process. I would go to the Waukesha location!!! Thank you Byrider

Ko
Review №54

I had the best experience with my sales person Bertha Romo. Great customer service easy and convenient. If you need a car come here! See her!

Ta
Review №55

I really appreciate the dedication of the staff at byrider to get us in a car. Our salesperson Victoria was excellent. I definitely recommend byrider of Waukesha for your car purchase.....bad credit and all. Thanks a lot byrider team💯💯💯💯❤️❤️❤️❤️🙏🙏

ch
Review №56

Starnisha was nice she was great I’m glad she helped me out with a car!

Ma
Review №57

Go see Star in Waukesha she was awesome and she got my mother into a car she wanted for the low price...

Ma
Review №58

Quick and easy!!! chelsea got us in a great vehicle!!! i am so excited to get driving today

St
Review №59

Chelsea was amazing and the customer service was excellent!!! I got into a great vehicle same day

Pr
Review №60

Great experience quick and easy!! Go see chelsea

Jo
Review №61

Y’all need to go see Star she was fast easy and great🤩

Pr
Review №62

Go see Chelsea she helped me a lot and helped me get a car I never knew I would like this much

Lu
Review №63

This was a great place to tade in my vehicle and get another vehicle i could afford and needed Awesome Customer Service Thank You J.D. Byrider!:) Thank You all who work there making my experience a very good one!:)

Jo
Review №64

Team Waukesha is great! Great people and great atmosphere! I’d highly recommend this location when looking for a vehicle!

El
Review №65

Got a great car!!! Quick and easy. Go see Chelsea she gave me the VIP treatment and got me upgraded!!! Thank you Byrider!!!!

Ni
Review №66

Great customer service provided by Misti, Hannah, and Chelsea!

Th
Review №67

Go see Star she will get you in a great car

Vi
Review №68

Go see Star and the byrider team.. I love my new ride...

Ha
Review №69

Qick and easy go see chelsea

Ci
Review №70

Ive been a customer with jd byrider over 5 years now (never missed any payments). Although their financing company is rather fair, their service department is NOT. My vehicle have been serviced over 20 times in the last year! Ive paid for repairs that werent complete! When I address the issues im either ignored or disrespected. The customer service there sucks big time. They leave you waiting for your car with no update. If your looking to build your credit then jd byrider is the place, but if you like me wanting a reliable car, try your luck somewhere else.

Yo
Review №71

Bertha was so great she’s wonderful I love her personality she brings great spiritWhen you come to buy a car she is so inspirational she makes you feel just like at home and she knows what she wants and she knows how to satisfy you I will give her more than five stars if I

an
Review №72

Chelsea had great customer service and she helped me upgrade into a newer vehicle with lower miles!!! Byrider Waukesha really worked with me and got me on the road same day!

Ki
Review №73

Waukesha staff was amazing they really work with you and got a great vehicle thank you Chelsea, Hannah and tatyana

sh
Review №74

Great customer service,very professional and reliable assist as well friendly staff.

An
Review №75

Chelsea is awesome and definitely willing to help ....Hannah’s also a great help and got me going quick 🤟🏾💯

Ro
Review №76

The process was quick and easy and Chelsea got me upgraded

Sh
Review №77

Quick and easy. Go see Chelsea. I got a great a vehicle

ME
Review №78

Go see Star she was cool and got us a truck

De
Review №79

Go to waukesha for a great experience

Ni
Review №80

Great customer service from Misti, Hannah, and Chelsea! Thank you ladies!

Sa
Review №81

Got a nicer car than I thought I’d qualify for! Second car from byrder and would get another from them!

La
Review №82

Go see chelsea and chris. They got me in a great vehicle and it was a wonderful experince.

Pa
Review №83

Go see Star she was the nicest person at byrider

AN
Review №84

Great customer service if you need a car call Bertha romo

Ka
Review №85

I did not have a problem at all tatyana and the entire team treated me with so much respect and love please come see tori hanna tatyana. They will get you rolling but the rest is up to you......

Ma
Review №86

My family member has had a car loan for several years now with this company. I’m posting my personal experience. I own a service buisness and have never treated anyone in this manner.I am NOT on the loan or title to a vehicle financed thru CNAC. I have in the past made payments to this institution for my family member. However I’ve repeatedly sent emails and made calls to CNAC to cease using my credit card which they illegally kept on file or draft my bank account without speaking to me and obtaining proper permission.CNAC refuses to delete my information and continued to take payments on my account without my permission to the point that I had to cancel my buisness cards so they were forced to stop.Additionally I get sent demanding texts for payment, calls to my customers work demanding payments all for a car I don’t personally own!!!!I wish I could post the demanding and unprofessional texts I received from an Angela.Thankfully the balance to these people is only around 2k and I will be paying it off shortly. I am reporting their actions and illegal payment withdrawals with the BBB, though at this point I doubt it will matter. I’ve asked for a manager to call me about their unprofessional antics for money on several occasions now and never received a call from any upper management staff. My emails have all went unanswered. If you can I would highly recommend going elsewhere to rebuild your credit. If you do have a loan I’d strongly recommend never giving them an online or phone payment with your financial information as they will take payments on anyone they can regardless of whom is legally responsible or what is ethical for a financial institution to do.

De
Review №87

Great process got a great vehicle.. go see Chelsea

DW
Review №88

Very easy to work with and willing to work with any situation.

Sh
Review №89

Chelsea was a such pleasure to work with found a great vehicle with low mileage and an awesome warranty definitely very grateful for all her help.

da
Review №90

Thank you Chris for helping me

ga
Review №91

I love working with Bertha she gets me right all the time

Mo
Review №92

Byriders are the best hands down

Am
Review №93

The whole process was quick and easy go see chelsea and vitoria

jo
Review №94

Helpful friendly staff they work closely with russ darrow that is in the same building

ge
Review №95

Bertha was a very great sale rep nice people nice cars just very nice thank Bertha

Am
Review №96

Vitoria yes she the best very respectful and keep you updated at all time I love her customer service

La
Review №97

Vitoria was great got me a truck

Ja
Review №98

Chelsea was great and the process was quick and easy

ch
Review №99

Vitoria was awesome and got me a great car. Come to Byrider in Waukesha!!!

Mi
Review №100

Bertha was amazing!!!! She was a bit sassy and funny, and I loved it! There is nothing worse than a sales person with no personality! I felt as if she cared about what else I had going on so I knew that she wouldn’t give me too much I couldn’t handle! I left out with a new car within the hour!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:W226 S1700, WI-164, Waukesha, WI 53186, United States
  • Site:https://byrider.com/dealerships/buy-here-pay-here-waukesha-53186-wi110
  • Phone:+1 262-506-3131
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Highlights
  • Black-owned:Yes
  • Veteran-led:Yes
  • Women-led:Yes
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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