I had a great visit here. I am very sensitive and the dentist and hygienist were very respectful and accommodating. They were on time. The reception team was friendly and helpful. I did not feel as though any services or products were being pushed on me. Highly recommend!
Friendly, welcoming, professional people! Dr. Gupta is patient, caring and explains everything in a way that makes it easy to understand.
Dr Gupta is knowledgeable, thorough and kind. The staff makes appointments upbeat and enjoyable as possible. I feel comfortable coming here regularly, and this is coming from someone who would only go to the dentist every other year.
Very friendly, great costumer service! My doctor and dental assistant were fantastic!! For many years visiting this office. Thank you so much.
Excellent service. Very good doctor, pleasant guidance and skillful. Very good and satisfying service. The reception counter very helpful.
The worst dentist I have ever been to. Shoddy cleaning job, area is unclean and poor service.
I had great care at American Dental. I hadn’t seen a dentist in a few years. They were thorough and did a great job.
The staff is super friendly and was able to get me in while I was on my lunch break!
Wonderful staff! Very accommodating and nice! Took care of my elderly mom who is also very happy with their service!
One of the best deep cleaning and filling services that I received. Best in Watertown.
I had broken a molar in June and finally made my appointment with Dr. Gupta. She and her assistant took very good care of me and fixed the tooth. I am very pleased with the care I get as I have been since I started going to American Dental.Then, because I had gum issues, Dr. Gupta advised that I have a deep cleaning and scaling, rightfully so. I had that done on August 13, 2021. I was terrified because of some stories I heard about this being very unpleasant. Dr. Gupta was sweet, calming, supportive, gave me novacaine which I didnt even feel, and it was over in no time at all. I was pleasantly surprised!. Then the hygienist came in and cleaned my teeth!As a kid I was traumatized by my dentist and felt such terror even thinking of going to any dentist, even as an adult. I have always had and still have terrible gag reflex, especially with taking dental xrays. Dr. Naji, the first dentist I saw when I first started going to this dental office, understood that and worked around it with the Panoflex. It is the primary reason that I went to American Dental. That was a few years ago and I have had such excellent care by all of the dentists. The office staff are so nice and friendly too.The amazing thing is because of the care and support that I have always received from American Dental, I am, at 69 years old, no longer terrified of going to the dentist. Thats amazing in my opinion!. Thank you to everyone at American Dental!!!!
Ok, so I will begin by saying I havent been to the dentist in over 10 years. Something about the dentist gives me anxiety and after years of putting it off, I begrudgingly scheduled an appointment in the Watertown office because I was having extreme pain in my throat and thought it was the result of an infection. The guy who scheduled my appointment (forgive me as I have a terrible memory with names) was friendly and knowledgeable when scheduling my appointment, comforting me and letting me know that I had nothing to be embarrassed over, even though clearly I was. When I arrived for my appointment, the office was clean and organized with friendly, smiling staff eager to assist me. My two nurses and dentist (Dr. Gupta) were professional, respectful warm, friendly and engaging. You can tell the love their job and that is important. Very important. They made me feel like I was an actual person and didnt judge me for, very obviously, not taking care of my teeth in the way that I should. I cant say that all my fear went away because I DESPISE the dentist, clearly, however this experience was incredibly smooth and I look forward to being a future, REGULAR, patient with Dr. Gupta and the staff at American Dental.Thank you for your kindness and professionalism.
Excellent service from Mr. Ahmed and Dr. Gupta.
Great staff and service. I am always treated with respect and everyone is so friendly. They make going to the dentist enjoyable !
Went for first visit with my disabled sister the staff, dentist and hygienist were very welcoming, professional and caring. What a great experience kudos to American dental
Eric and Amy were amazing front desk. Answered all my questions and provided proper payment details. Dr. Gupta did amazing work. Quick and professional.
America Dental best dental office I ever been, great customer service ever. They take care of you as part of there family and dont worry about co-pays they always find a way to help you. Thank you America Dental you guys are really the best!
Worst dental full-of scammers always trying to go deep in your wallet, poor service. They always want to charge you things that you dont need please pay attention there. Dental will force you on anything because they want to charge your debit card bad peoples
Amazing service! Dr. Campos is super nice, very responsive, and extremely professional! Front desk is also great - have always made insurance / appts seamless 👍 Plan to continue coming even though it is a long drive
Going to the dentist can be an awful experience but American Dental of Watertown always makes it a comfortable experience.
Just had my first cleaning here! The overall experience at American Dental was excellent. The staff and doctor were super kind and professional. Everything went quick and painless, great athmosphare and I felt very safe with their safety measures for COVID-19.Ill bring my family here again for sure!
I went to this practice in both March and in September after seeing so many positive reviews. Both times I went for my cleaning, they took me in 30 minutes late (plus I arrived 15 minutes early) and both times I went I had a different dentist and they didnt inform me of this change.My boyfriend also went here, they said he needed a mouthguard and charged him hundreds of dollars for it, and they have yet to give it to him or call him about it; its been 3 months since hes been there. Extremely unprofessional, I do not recommend.
Professional dental service excellent
The best dentist I’ve had, the staff are very pleasant. Dr. Guptu was thorough and solved an ongoing nerve issue. Thank you!
The first free consultation was outstanding, all options explained as this was my wifes second consultation for a second opinion, and we heard the same conclusion making us more confident to proceed with the treatment at the American Dental. Special thanks to Dr.Firas, who was helpful and gave us all the time needed to know and understand the upcoming treatment and duration.
Thank you Lean! I really appreciate it!
The very best !!! The staff is wonderful. Dr Suzuki is the best of the best!!! I have a new smile and I can’t stop smiling.best can’t say enough Such a blessing !!! 😁I had an unusual issue no bottom front teeth because of a car accident years ago and my bridge failed America Dental in Watertown is the only Place to go to take care of your teeth !!! Ask for Dr Suzuki, she really listens to you and works with you you’ll be so happy if you choose them no judgment just there to help and get you healthy
Wonderful staff, amazing doctors, very efficient, considerate and great at their jobs. I feel so comfortable coming in and never have any issues. Would recommend one hundred percent to anyone whos dealing with dental problems!
I have been 3 times to the Watertown office, for an emergency root canal. I was able get a Sunday appointment with a spectacular endodentist. Follow up visits have been just as great. Their hours are a saving grace, the office staff is lovely and the doctors are skilled. And they took my insurance, which hardly anyone does. Why go anywhere else?
Dr. Campos is great!!! She’s very informative, tender and patient. I enjoyed Sabrina company as well! They are both good workers! 👍🏽👍🏽
Awesome service, one of the best. I would like to advise all of Google users to experice the clinic, they will never let you down. I would definetely visit it again.
From the front office staff, to the dental hygienist and dentist,(Dr. David), my experience was quite good. They handled a general exam, X-ray and cleaning, (very detailed), in a easy professional manner. All my questions were answered and it was a comfortable experience. I will be returning in two weeks for some reconstructive procedures which will require a higher degree of dental skill. My expectation is positive.
Fantastic Place!Been coming for over a year, I never been to a dentist office or health provider that care so much about my well being. Most dentist offices are gloomy and have aggressive sales pitch at the desk with the dentists answering little to no questions as if I wasnt worth their time.Thats fine with me because American Dental deserves everything and more. A super friendly knowledgeable staff willing to work with you on scheduling and finances, and a dental staff working around the clock to ensure the best of service.I do feel bad for scheduling late because of work commitment but the staff understand and doesnt show annoyance, which is a big plus considering how I avoided to certain health providers in the past because of negative attitudes.I enjoy how they utilize a texting system to remind me of an upcoming appointment and asking if I can confirm that appointment. A lot of time, I cant pick up my phone usually because Im at work or packed like a sardine in the subway. Also, I accidentally throw away appointment cards thinking they were old receipts.Its nice to have a choice to watch videos during my visits but I tend to laugh a lot so I ask for music. Arabic music is very relaxing and if you like guitar, theres plenty of it. The dentist describes the procedure every step of the way and they have a great sense if youre in pain or discomfort even if youre not making any noises.I highly recommended this place and know you cant go wrong going to this dentist office for your dental visits.
I developed an infected tooth after a temporary crown broke off. I sought help from one dentist who prescribed an antibiotic, but didnt feel competent to address the problem himself. On a personal recommendation, I consulted Dr. Bernadette Campos at American Dental in Watertown. She determined what needed to be done, prescribed another antibiotic, and soon thereafter performed the necessary procedure. It was far less unpleasant than I had expected. I found both her professional skill and her reassuring manner most commendable. I would strongly recommend her and will certainly continue to use her services while I live in thee Boston area. .
Very pleasant experience. Everyone smiling and making me feel comfortable.
Dr. Liesen was absolutely the best dentist I have ever had in my entire life. I have never ever had such a fast and non painful root canal before. He explains each step of what he is doing. He is gentle and asks if your ok often. He is seriously an amazing dentist. I wish more dentists could be like him. I have a severe fear of dentists and extreme anxiety when I go to the dentist so I end up swallowing a lot, but Dr. Liesen and his assistant was right on point with the suction and making me comfortable. I literally had no anxiety with him. And I’m not paid to write this review, I’m a regular single mom that just had to rave about how amazing this place is. The front desk staff is great. Especially that guy who also works the front in Malden (forgive me I forget his name.) Just an all around great experience! Thank you to all of them.
American Dental Watertown is a family oriented atmosphere. The receptionists are welcoming and friendly. The staff that handles dental care demonstrate a high level of professionalism and show high interest in customer satisfaction. The staff go out to their way to make sure the patient is comfortable and is provided with the best service. The doctors make the visit to the dentist enjoyable with their sense of humor and kindness. The doctors goal is to see the patient as comfortable as possible during their visit. Thank you American Dental Watertown for all the effort in providing great service.
Awesome place to go. Everyone there is super nice. They get you in and out very quickly. My son had a bad experience at a different office and American Dental really made an effort to make him feel comfortable and even let him watch me get my cavity filled. Best dentist office Ive ever been to.
What a great quality of service. They are fast, practical and attentive.Dr Suzuki, thanks for being so helpful.
AMAZING office! My experience was wonderful here. Dr. Naji, Dr. Bender and staff are very professional and efficient. They took care of me and my teeth. I would recommend this office to any family member or friend. Great overall experience!
This location is recently under new management, and I couldnt ask for a better experience! I came in for a teeth whitening and got great results!!! The doctor and the staff were all so friendly. I will definitely be coming here from now on, and recommending everyone here! Great place!!!!
It is a very bright place to go! I know for sure I can trust this dental (: I recommend people to come here for better results,please people use your insurance and make time to take care of your teeth. There’s nothing more attractive than a beautiful 😀
I’ve had dental fear and anxiety issues the majority of my life. Making the decision to go to American Dental was one that took weeks of anxiety and honestly it was only pain and the courage of my YOUNGER sisters going and dealing with something so simple but is a scary, nerve-wracking experience for us. I have never been so shocked and absolutely astounded at how caring, honest, and completely open about making me feel comfortable and not ashamed to be so panicked induced by a simple visit to the dentist. From the administrative staff to the dental hygienist who I must say was one of the few people who had ever put me at ease, she even stayed in the room with me so I wouldn’t have to wait alone(kindness that is rare). I have an appointment tomorrow and I am honestly say I’m happy to be seeing her and the same Dentist, the kindest I’ve ever met, who took the time to reassure me we would take things one day at a time. I can’t speak highly enough of this staff and to anyone who has anxiety to full blown panic over dental procedures, GO TO AMERICAN DENTAL. I don’t often write reviews but it’s not often I’ve experienced such kind, knowledgeable, truly looking to make your experience as easy as possible, wonderful people! I thank you for the new outlook and patience working with me going forward!
Everyone that I interacted with there was excellent. They were very thorough in their analysis of my “oral-condition” and also they were quite accommodating when I inquired about “cost” options. I’m definitely returning for follow-up and I would definitely refer them to family and friends.
They have the best front desk. Always flexible with appointments. Have the best dentists. Overall, professional care and I strongly recommend them.
I’ve had dental fear and anxiety issues the majority of my life. Making the decision to go to American Dental was one that took weeks of anxiety and honestly it was only pain and the courage of my YOUNGER sisters going and dealing with something so simple but is a scary, nerve-wracking experience for us. I have never been so shocked and absolutely astounded at how caring, honest, and completely open about making me feel comfortable and not ashamed to be so panicked induced by a simple visit to the dentist. From the administrative staff to the dental hygienist who I must say was one of the few people who had ever put me at ease, she even stayed in the room with me so I wouldn’t have to wait alone(kindness that is rare). I have an appointment tomorrow and I am honestly say I’m happy to be seeing her and the same Dentist, the kindest I’ve ever met, who took the time to reassure me we would take things one day at a time. I can’t speak highly enough of this staff and to anyone who has anxiety to full blown panic over dental procedures, GO TO AMERICAN DENTAL. I don’t often write reviews but it’s not often I’ve experienced such kind, knowledgeable, truly looking to make your experience as easy as possible, wonderful people! I thank you for the new outlook and patience working with me going forward!
I was really pleased with the service and work I had done here. I had an infected impacted wisdom tooth that needed to come out. I was very impressed by their responsiveness and customer service. I dont remember getting the teeth out, but I do remember they were very kind and arranged transport from my hostel to the serviced apartment to the clinic. Getting wisdom teeth out is no fun, but I had no complications and minimal pain and they did an overall great job. Plus the clinic was clean and busy. Will definitely be back for the rest of my wisdom teeth this summer
Where do I begin, all my life I absolutely hated the dentist! Terrible experiences since childhood I thought that for sure that I would have to get put to sleep to get my wisdom teeth extracted and on my first visit Dr. Naji pulled them out with no tears! 💪🏻 Hardly little to no swelling I didn’t feel anything I had a mash potato bowl from KFC the same day which I might not recommend the corn gets stuck lol 😂The recovery was less than 3 days after getting 4 extractions and saving me thousands of dollars felt pretty damn good.The reception was amazing at scheduling my appointments. Genesis is so helpful to me she is always calling to check up on my visits. Everybody that works at the Watertown office are so kind they really take the nerves of being at the dentist away you feel right at home. Don’t plan on going anywhere else ever so please don’t loose these people 💕
So I have a completely irrational fear of the dentist (also known as a phobia), and many dentists and office staff in the past have brushed this fear off stating, Oh, it will be fine without truly trying to understand the nature and severity of my fear. The office manager, whos name I dont know how to spell (I believe it was Shaina) was AMAZING. AMAZING. If it wasnt for her calm voice on the phone I dont know that I would have walked in that door. Once I got there on my appointment day, she took me in the back and we had a conversation about my reservations and fears. She COMPLETELY put me at ease, which made working with the dentist much easier. While I have a LOT Of dental work in my future, I can say, my first foray into this dental practice has been phenomenal. I highly recommend them. I wouldnt say Im looking forward to the work I have ahead, but Im sure grateful its with this dental practice.
Awesome service. The staff are very welcoming and kind.
On Wednesday, January 15 dentist removed my wisdom tooth. It was the worst experience of my lifetime.Dentist did a local anesthetic on my left side, after looking at it for 10 minutes he numb the right side. I asked him why are you numbing, he did not say anything then asked him again he said “we thought we saw something, now we are going to remove the wisdom tooth on the right side”. He started the extraction, he couldn’t pull the tooth. He called the other dentist and he was able to remove the tooth.After the extraction, he said did not required a follow up. He did not prescript pain medice.On Friday, my face had swollen and I had so much pain. I called the dental office they prescript 800mg ibuprofen. On Saturday pain has increased and my face swollen more, the ibuprofen was not working anymore. At 11pm on Saturday I called the dental office, I spoke to operator and she said she is going to have the doctor call me. I waited until 1 am, no one called, I called back again, the operator said the same-thing. I didn’t want to wait, I went to Emergency.At the ER they did a CT scan, after CT scan doctor diagnosed me with an infection. To reduce the pain they gave me gave me Oxycodone, IV, and steroids. Doctor prescript Clindamycin (antibiotic) and Oxycodone. Following morning I went to see the oral surgeon. I had hard time opening my mouth, after 2 weeks I’m still taking antibiotics and having hard time opening my mouth.
I had a great experience with them!! Ill always recommend them coz they are the best in the area! The people who work there are so nice and helpful! Whats more important is the treatment and how they always smile what makes me feel more confident! Keep the hard work up!!!
This place made me feel so much more confident in my smile! My smile now is STRAIGHT and BRIGHT. I also compared and did my research on pricing since i knew the results I wanted could be costly, but they had the best prices.
I have had only good experiences so far at this office. All the ladies at the desk are all very friendly, smiling and happy to assist you.
So far this is one of the best experiences Ive had in my years of going to the dentist. Very positive and friendly, also my insurance pretty much covers about 60 percent but they gave me a way better deal on co-pay.
Dr. Mitali and the rest of the staff here are amazing. I HATE the dentist, as I’m sure all of you do, but this is by far the best dentist I have ever used. Super friendly, efficient, and willing to work with a crazy schedule and last minute changes/cancellations. Won’t go anywhere else now.
Awesome service, I will definitely contact back again. 👍🏻👍🏻👍🏻
American Dental Watertown is a family oriented atmosphere. The receptionists are welcoming and friendly. The staff that handles dental care demonstrate a high level of professionalism and show high interest in customer satisfaction .
Very skillful and wonderful doctors and an amazing team. I would recommend everyone to go for best dental treatment.
Nice people there. Great dental. Thank you so much
Very nice,clean and attentive. I didnt notice the company change at first but everyone is very helpful. I just got my braces off and my dentist was also very gentle with my teeth.
Fabulous service and quick service. Wonderful dentist Dr Mike Mistretta was awesome!!
Awesome experience at America Dental, very well organized and extremely knowledgeable staff, if you wanna be treated like a family member this is the place to be .Thank you for a great experience.
I had a great experience with them,they are very organized,helpful and friendly. I highly recommend them for everyone .Especially Dr.Saif Naji he is an excellent dentist hetreated my teeth and gave me a beautiful shiny smile.. I wish them all the best
Professional clinic, done fillings of myself and the family plus cleaning. Im taking my daughter next time. excellent appointments. The staff are friendly. I highly recommend it.
I went into the office expecting the worst, but not only was it pain free, the Dr fit me in for two extractions I desperately needed when he was clearly booked solid. I was so relieved and thankful, I thought it would be an awful experience (Im a coward when it comes to the dentist) but it was exactly the opposite. Also, the office manager found a finance plan that fits my income in under 15 minutes. I was very happy with my experience at American Dental of Watertown
I Advise all Poc, to come to come American dental. naji, genesis, & Sofia are amazing people.
Everyone was professional and caring to my needs I was pleased with my experience
This is the 1st Dental practice. that offered repair to my damaged gum line.Fyi - Noticable regression began over 10 years ago.Without hesitation, the most professional customer service dedicated staff.Cheers,Jeffrey Baxter
I’m so glad I found this place and all the recommendations and treatments I had here was life changing. I’m very confident at my job and in general becaus my smile is amazing thanks to them.
I had unpleasant experience on my first visit, however, my second visit exceeded my expectations. I can attest that Zaras (manager of the outfit) commitment to excellence is second to none. She insisted on correcting the unpleasant experience I had and she ensured that I received an outstanding service by assigning Dr. Hadadi who was phenomenal. I was very satisfied by the outstanding services rendered by Dr. Hadadi -- from routine exam, to cleaning and whitening my teeth. I am not easy to please but I was very pleased by the services provided by Zara and Dr. Hadadi.
Had a very nice experience, they are thoughtful and caring. They make you feel comfortable.
Update 4 days later no calls, will not answer my calls theyre replying to look good, I have not heard from them since October, called and texted and not one response answer or reply, have a great read ! Already got 1,800 back from care credit more like American RIP off, asked 3,800 for 10 invisalign alingners (380 per tray ) a teeth cleaning and whitening . I found the average price for 10 trays was around $2,000 after I had agreed on a price (3,800) when I came in (almost a month later ) for my molds (of my teeth) to start the invisalign process, they then changed the price to 4,900 for 10 trays . I spoke to someone in their management on the phone, they said sorry like it was no big deal to adjust the price 1,100 . (I did not pay ) we will give you a teeth whitening for free, (2 times they tried to hustle me or get one over on me ) they then asked for half of the money down, and held my retainers I paid for hostage like I was 5 years, so I contacted my care credit who they recommended, (paid me my down payment back by check ) and now to contact the better business bureau for the other 750$ I paid per(250) visit and will get all my money back, they refused to replace my (invisible caps) brackets (which cost .40 cents found out when I contacted invisalign) which are vital to progress with treatment . I have spoke to invisalign and mutiple orthodontists, they give you your trays up front all of them, And your teeth whitening first is recommended, this place is a scam, BBB rating is awful
They offer proffesional care and take good care of thier patients. Great staff and helpful front desk .
My experience was awesome here, everyone there is super nice and very professional, I trust this dental, I would recommend people to come here for better results, thank you so much.
Thank you very much for all the excellent doctor treat him more than wonderful Dr. Naji and receive them Mona beautiful greeting
I got my wisdom teeth taken out and it was quick a fast and I felt no pain.
Great staff, great office, great care, great dentist. Strongly recommended .
Just a wonderful experience. I love it, every thing was perfect, the employees were cooperative especially Ala’a . I would defienetly recommend this place for those who are seeking excellent dental services.
What an INCREDIBLE office!! Very Professional Dr. Naji and Dr. Bender!! I had an outstanding experience at American Dental Watertown!!Highly recommend this dental office!!
One of the nicest stuff and services ever ! Strongly recommend.
Great staff very friendly
Amicable employees great dentists environment very friendly will recommend you to visit and experience the wonders of great dentistry...
My first time in this place ! I loved it !!!! Very nice people and very responsible ! I felt safe and secured with them . Reasonable prices !
I have been visiting American Dental since 2017 until now even after I left Boston.. it is the best place where I can go for dental care, I would never change change it to any other clinic as long as I’m living in US
American Dental of Watertown has changed my life.When I first met this team of dentists and their staff, my teeth were in need of a cosmetic overhaul....I was embarrassed to smile.Upon entering this establishment, I was greeted by a group of receptionists and staff named Lisa, Zhara, and Linh. The way that they assisted me was just amazing.Not only were they kind, they were also courteous, knowledgeable, and considerate.Even was able to have a great cup of coffee while waiting to see the Dentist.Once seated in the chair, the assistant treated me with all the same qualities as the front office staff....absolute care.I had the luxury of being consulted by two Dentist..Dr.Naji, & Dr.Bender.Both Dentist helped me with options to choose to restore my smile that would serve my appearance, and finances alike.Today I have a smile that is second to none, and it didnt hurt my wallet half as bad as it could of elsewhere. I have found a confidence in myself that only makes me smile all the time.This Dental practice is the first one that I ever visited where I couldnt even feel the needle when they numbed me.When I count my Blessings....I count American Dental Watertown twice.😀😀I would never recommend another Dentist
Great stuff. Dr naji is great dretist
They are amaizing frindly staff and great services
Nothing but good things to say, great staff,awesome dentist! Just overall a good experience at the dentist . I hate going to the dentist but not anymore :)
Very prosessional. Quick service & clear explanations. Looking forward to a continuig relationship.
Dr. Shen and Genesis are some of the people you need to meet before you die. #greatpeople
Great staff and great service, treat nicely and delicately
Friendly environment,Staff was so helpful to guide me to the right Doctor
Great team and doctors, never let you down
Very good experience for my 1st visit. Professional from initial call, office staff, Dr. Lee, cleaning, polishing, through scheduling next appt.
Best dentist. Thank you very much!
Not a place that u wanna have your teeth to taking care of they only want to take your money and refuse to do a annual cleaning that was scheduled for,waste my time !!!!would never refer this place to anyone!!!! Will post this again and again since they deleted my review couple hours after!!!!
Dr. Saif knows how to deal with anxious patients. It was a very good experience.
100% recommended
Great service and the staff are very welcoming and warm.