They do great work. You may have to wait a week or two for an appointment but their service was top notch. Played well with insurance company and worked quickly once my car was in. End result: looks like the accident never happened and the even cleaned and detailed the interior. Good stuff.
My wife unfortunately committed a rear end collision and did quite a number on her Mazda in the process. From what she relayed to me, Bernie and his team did an exceptional job of explaining the process, getting her comfortable with it, taking care of the details and delivering the car back to her when they said they would. They even took the time to detail the interior, which in my opinion went above and beyond. I like to think I have a decent eye for color and detail: they did an exceptional paint match and blend, and from what I can see executed professional work on the mechanical repairs/replacements to the body work and associated hardware. Their estimate was inline with my expectations of the cost (although this all went through insurance.) Overall I would trust them with any body work issue and I appreciate that my wife felt comfortable leaving it in their hands. Nice job!
Had to replace a car door after a snow plow hit my car. O’Reilly’s did a great job and offered amazing service - they set appropriate expectations about how long it would take for the repair, and I got regular calls and email updates on the status from them. They even covered a scratch on another door that wasn’t part of the damage! Car was cleaned inside and out before returning to me.
Brought my 2015 Toyota Camry in for pretty extensive paint and dent repair. My car looks as good as new! Cant recommend these guys highly enough.
Brought my car here after I was rear ended. Bernie and the team did a great job and he was very thorough in explaining what he had done to fix the car. There were even a couple of adjustments that I requested get done and he was happy to have me come in again so he could take care of them. Definitely would bring my car here again for any future work.
Bernie and crew are awesome. Went above and beyond with even a detail on interior.I highly recommend. Very thorough and keeps you informed along the way.
George does EXCELLENT work. looks like a model year newer
Incredible customer service. Kept me updated on the status of my car, finished it quickly, and even stayed later to accommodate the only time I could come by to pick my car up.
Really great customer service. Had a new bumper and headlight put on a 2011 Hyundai Sonata (plus some internal damage repair). Bernie got me an appointment within a week and called me with a quote the same day. I had a tight turnaround time for the repair and Bernie and his team delivered, completing the repair in two days. Pricing was reasonable and Bernie agreed to use a pre-purchased headlight I provided.
This place is really the Best! Bernie and Dustin helped me every step of the process, and most importantly made sure my car came back to me perfect! This was my 5th car with them fixing in 10 years, ALL 5 star! Very satisfied customer!
Well run shop with dedicated staff. They take on one vehicle at a time to produce reliable results.
O’Reilly & Sons Autobody not only tacitly admitted to stealing $3200 for an alignment that didn’t happen but then tried to spin it without even the courtesy of an apology.We brought our car in after an accident to the right front driver’s side. Three weeks later, the work was finished. I noticed that the steering wheel listed to the right but didn’t think much of it. We needed servicing at Ford so, not knowing about cars, figured it would be taken care of then. We dropped the car off at Ford for brake work and I asked them to look at the steering. They told me the control arm was bent and that the car needed aligning. I told them the car had been aligned. They told me that with a bent control arm that was in impossible. I called our insurance agency which confirmed that the paid O’Reilly & Sons $3200 to do an alignment. I double checked with Ford to make sure that an alignment couldn’t be done with a bent control arm. Their response: “Absolutely not.”Bernie’s reaction to this news was not to sound shocked and apologetic but to ask if I’d hit any pot holes recently. After that, he tried to spin his way out of it. After 10 minutes of talking, he finally admitted that you could not align a car with a bent control arm. And yet…he continued to lie directly to my face about “having to check the paper work”. Obviously, checking the paper work is beside the point. As he admitted, you can’t do an alignment with a bent control arm. That’s not about paper work. O’Reilly & Sons took the money. They did not do the work. Even after pointing out that I’d received no apology, no apology came.Perhaps this was an anomalous incident. But given Bernie’s treatment of a very serious problem, I advised staying as far away from O’Reilly & Sons as humanly possible.
Family run business that gave me exellent service, best prices
Just wanted to thank you for a great job
Treated me very well and did a great job.
This place is AMAZING!!! They kept me informed on the progress of my car and did amazing work. Highly recommend them!
10/10 Would recommend - Great service, great people.
Happy customer. Good price. Courteous. Kept their word re. cost & timing.Good location also. Thanks!
Took my truck there a wile ago, very bad experience with the owner and fixing the dents in my truck. They also wrote on my truck before finding out if they could fix it or before I gave the go ahead.
Updated Review:I received my car back Wednesday night. Bernie was so welcoming and brought me right over to my car to show me the work while explaining what had to be done. I cannot believe how nice the new pieces look, its as if it never happened! The car looks seamless and phenomenal. As I stated below...I HIGHLY recommend Oreillys!This is my initial review based solely on customer service. I have used Oreillys before when I was rearended about a year ago. It was not a ton of damage but they made the process of getting it fixed easy, smooth and painless. Bernie and his team are hands down, AMAZING. I am back this past month due to another accident - clearly what happens when you pay off your car! - and again, Bernie and his team were the BEST. They put up with my calling to check on the car, with my questions about timelines and just about anything else I bugged them with! They were ALWAYS pleasant, professional and easy to talk to. I HIGHLY recommend having work done by Oreilly & Sons!! I will update once I pick up the car today, but I am not worried because I know it will be great.
Simply the best auto body shop. Anywhere!
Good Afternoon,I am extremely pleased with the work I had done at ORiellys Auto Body. Not only did they do an incredible job with the body work, my Highlander was return clean like new inside and out in a timely matter.The staff is friendly and a pleasure to work with.Thank you and I will be recommending ORielly & Son Autobody to friends and family.Mary Ellen
My jeep looks like new! Amazing detailed work and customer service.
Best people to work with on insurance claim. I made a mistake and they handled it.
They are the best...Period
I have used OReily & Son for years and have always had great service and quality work.
Wanted to spend 2+ days to evaluate damage to my car before calling me. I happily went to another body shop.
Great experience with this shop-quick, efficient, personable people. Cash only business.
Great guys to deal with
Good work
Not Timely manner, not impressed with final product. Every time I asked for car pick up. He kept telling we only accept cash or check. I think one is enough and maybe focus on complete work on time.