Pleasant, efficient, professional service. Bless these workers dealing with some high strung customers who dont seem to read or notice there are designated lines, and that if every single parking slot is full out front, guess what, youre not the only person that need tires today! Bring a book people.. they also have comfortable chairs and a TV. Good prices and the wait/time were reasonable for the fact the place was entirely full.
Angel and the rest of the team were fabulous this morning! Very welcoming and engaging. Treated like family. I had four tires replaced and car realigned. Easy process and everything explained to me. My car is driving like new! It’s fantastic. I plan on bringing my husbands car here next!
There was a very nice and helpful patient gentlemen at the waterbury location who helped me and was honest and instead taking my money told me i did not need tires had a nail in one God Always had a ram in the bush his name was tim thsnk you so much you gentle soul
Chuck helped me with my tire situation between working 3 jobs. He was flexible for me to go in between jobs and still make it on time! He squeezed me right in the back crew was very efficient in fixing my tire! I will be back for my new set of tires!!
I was visiting family last weekend in the area and had a bubble in my front passenger side tire. Angel and the staff were very friendly and accommodating. Reasonably priced and not pushy at all. I felt very comfortable with the service and purchase of the tire.
Very professional and understanding to my needs. Definitely received the most for my dollar spent. Highly recommend to go to Town Fair Tire, Waterbury, CT. Also, Tim was an awesome and informative sales representative, answering all my questions, and when he wasn’t sure he asked for more time, giving me a return phone call with the answer. Will return to Town Fair Tire every time I need new tires, or any tire care.
4 Wheel Alignment For Only $64 You Cannot Beat that price and job came out great they even told me a couple added parts I could buy for a better alignment in the rear .
Tim is a awesome man I will recommend anyone go see Tim on tires or rims. Tim is a excellent store manager because I know as experience because I used to work with Tim at town fair for like 10 years I have a very good friendship with Tim. Keep up the good work 👍 Thank you your the best
Getting my 3rd set of tires here. Got over 55,000 miles as Luis told me I would on my Lexus, so getting a new set here. Last summer Luis hooked me up and my Corvette ride is awesome ! I highly recommend them !
Polite and informative service writers, clean waiting area. Technicians are careful with vehicles. Monitor to view work being performed. Great wait time for a busy Saturday! Thank yous to Tim and thee entire team!
Good place to work & get tires from always friendly too
The people at town fair tires went above and beyond there jobs to help us out and make sure we was satisfied...
Thank you guys, always have great service coming in. Luis is always helpful and knowledgeable, appreciate that!
They gave us a great deal and they were pretty accurate with the wait time.
Javier was very helpful and knowledgeable. They were able to repair my flat tire within an hour.
Went there for a tire problem and the manager Tim greeted me and addressed the issues. My car was pulled into the garage and within 20 minutes I was back on the road. Great job Tim and his workers at Town Fair Tires. A+
Tim was excellent I think he should get paid more💯
Excellent customer service. Tim the manager is a real pro. He highly values his customers.
Javier did a great job on my car thank you so much everyone was very nice to me keep up the great work ❤️
Attentive sales reps but prices are not very reasonable in my opinion
Good service, although the price of tires have jumped.
Has Fast service with a nice waiting area, where you can see the progress of completion but I did not have to wait long. Tim is/has always been friendly and professional.
Luis was kind and helpful! Service was very quick.
Went here with my fiancè bought a set of wheels and tires for each of our cars dealt with Javier. He has amazing customer service! After just a week my Fiancé hit a pothole caught a flat and scuffed the rim came back to Javier and he covered the cost of the rim and tire at customer satisfaction! We couldnt believe it! Best Town Fair Tire weve been to. Thanks again Javier!
I was in a bit of an emergency situation where my tire was going flat on the highway. I made my way to this Town Faire Tire and they took my car in right away. Although they did not have the replacement tire for my car, they put the donut tire on for me and and put the old tire in my car, neatly in a double bag so not to dirty my car. I cant thank them enough for helping me out. They were very professional and I would highly recommend them.
My 2 rear tires are ok and the alignment seems to be in line but I came to my 9:30 appointment only to have my car touched by noon. I wasted 5 hours of my life sitting in the waiting area and shopping at the pawn shop next door. Why make an appointment if it doesn’t matter? I asked for my $300 refund and they bumped me up to next instead of whenever they scheduled me. If I didn’t ask for my money back I would have spent the entire day. Very unprofessional and an extreme lack of respect for customers but my tires are round and my wheels seem straight. 3 star and that’s generous
I had an 11:00 appt didnt get out of there until 4. Cross threaded on of the lug nuts. Forgot to replace the center caps, i had to call to retrieve them. The service manager did offer to fix the stripped stud and replaced the lug nut. The point is the service sucked and the work was bad
They dirty my car seat on my new car then said it was them it magically appear there Mr.Javier
When you need tires and rims go see Tim at townfair ! Great job
Came in Wed and got a price for two new tires, wheel alignment. They did not have the tires on hand so made appointment for the next day. They asked for a deposit (minus one star). Mavis Tire in NY never ask for a deposit before getting tires.I paid in full and came today and had the work done. Took about 1.5 hr but I have peace of mind I have two new tires for the front of my car before winter
Javier took good care of me . Job got done fast .
I worked with Jeremy in purchasing a new set of 4 tires for each of my 2 vehicles. Jeremy was personable and knowledgable and ensured that my two separate appointments were right on time. He was right there to assist me for each car.The entire process was easy and done with professionalism.Town Fairs prices can not be beat!Jeremy made sure I was happy and satisfied. I was!
My husband needed new tires for his truck, so we decided to try out the local Town Fair Tire. We got such an amazing deal! Fantastic tires, a great warranty, and the best price we’ve seen in a long time! The tires were ready and installed within 24 hours! The sales associate, Spencer, was extremely knowledgeable and helpful in picking out what we needed. We are so thankful! We normally go to Costco, but now we’ll be going here instead!
I like it, good service and respectful and helpfully
Too slow,they got like 10 people in the back nobody is like doing nothing
Had the tires we needed and worked with us to get us in and out and back on the road when we had a blow out on a road trip.
I needed to have my tire fixed the sales person his name is James was very pleasant and courteous he said to me that it was no problem in fixing it I left feeling very pleased and satisfied
Town Fair Tire was very professional and quick. I went in for a new tire and found that my time was bent, I purchased a pre-owned rim and brought it back to them to have it mounted and to my surprise, there was no charge. Very satisfied with the service. Will be returning for all my tire needs
Absolutely the best deal on tires anywhere. Very professional salesman and technicians. The selection is very deep with every option you can imagine. Their alignment machine is top notch. Fast and friendly. My cars and trucks have always handled so much better after a visit here. 👍
I called town fair tire seeing if they have 4 tires available for my car. Thank god there was ! Spencer did a great job assisting me with what tires would be best for me in the long run and explaining to me alignment, miles ect and how it effects the tires.Thank you so much ! I will definitely recommend town fair tires to my family and friends.
Why even bother making an appointment? I couldve put them on myself between the wasted time and money
One of the most unprofessional experiences buying tires. This is the only place you pay for a service and product and they take your money and not do the work. I paid for 4 tires, they only changed three because the technician broke one of the lug nuts in half on the 4th tire and they just decided to put the other lug nuts and not change that tire. I had to pay a lot of money in order for someone else to literally cut that lug nut off the rim and then pay another place to change that tire. Will not come back to this company and will tell all my family and friends to stay away from them. I wish I could give 0 stars.
Awesome experience! Javier was super helpful. Got my right in and out with no problems. Did a great job and gave me the best price I found. Would definitely recommend to anyone needing tires. Also free front end alignment!
Great expereince and customer service. I recommend asking for Spencer. He was very friendly and professional. He gave me a great deal on a new tire which I was very thankful for! I highly recommend Town Fair Tire in Waterbury.
Got me in and out quick and at a super fair price! Staff was lovely and kept me updated. Spencer was great.
Fantastic service and good prices. I would definitely recommend them 👍👍
My first time stepping foot in town fair tire and spencer definitely helped me to get what i need and helped me understand what i needed to know. Great service!
Long waiting when i got the car the the tires where all mounted in a different directions. They said I have to wait wait I waited 30 min my car was still parked in the parking lot I spoke to them they said I have to wait more there is nothing they can do. Im really upset😞
I came in to get two new rims. I ended up leaving with 4 at a very good price. Joe was very helpful and informative. I recommend this place to anyone that needs new rims
Joe was extremely helpful and patient. He took the time to explain different options that would fit my needs. He was courteous and professional throughout the transaction. If you are stuck on what will work for your situation, ask Joe. You won’t be disappointed. A+ the rest of the employees I came in contact with were friendly and polite as well. Thanks Joe!
Excellent deal on both tires and rim, had to go last winter after my tire popped. Would highly recommend.
Ask for Joe. Great service. Competitive pricing. Joe was upfront with what my car needed and explained everything really well. Comfortable, movie theater-like waiting area. Free wifi and free coffee. Snacks and drinks available for purchase. Getting your car serviced is about as fun as going to the dentist, but Town Fair Tire made it a good experience.
Work was great car feels awesome but the wait for the work i had done was way to long
Was taken care of immediately at a pretty busy hour. Joe was very helpful and a great guy. Explained why the treads on the tires I was getting were the best for what I needed in a lot of detail and why the price point was lower than another brand. Helped us get a great deal on them. Actually showed interest in my trip down to Baltimore this weekend too because he knew a bunch about the area. Overall great experience.
Town Fair Tire on Lakewood Rd in Waterbury,Ct has the best customer service and the best workers! My tires were put on in little time and if anyone needs tires go there and especially ask for Javier!
Came in today to get four new tires for my explorer, Spencer the sales rep guy was very helpful. Got my car in and out and very little time. Thanks guys!!!
Town fair tire is great! I ordered my tire on a Saturday and got it on Tuesday and they got me in to get it done! All at a great price! My husband got all 4 new tires from them and was satisfied, now Im also satisfied, they are helpful and Joe got me the tire I needed at a fair price! Great people here! Would recommend them for sure! Their commercial is absolutely right!
Joe was very respectfully, and accommodating. I came for tire balancing his service was nice. He was friendly to me and other customers in line. He is not uptight like those front desk people. He always smiles and makes your sad car day into a not so bad day. Thanks for making such nice service available.
I had an appointment scheduled for 11 am to have my tires changed over to snow tires, and here I am 2 and a half hours later still waiting. What’s the point of offering appointments if you will not be able to keep them
By far the BEST place to get your tires.Staff is professional and knowledgeable of their the products they sell. Also they are respectful of your concerns and of your time.Great job!
Joe was extremely helpful and got me in & out quick. He recommended great tires for my car and was very pleasant to talk to and deal with. I would definitely come back to do business with him again!
I went to this town fair tire and at the counter I met this man joe, he had helped me through in and through out. I cannot even explain how nice he was in not only his attitude toward me as he guided me through but he also answered any questions or problems that I had. I will definitely be coming back here if I ever need anything again!
Joe was extremely helpful!!! Told me all the deals that where available for purchasing four new tires. I was in and out way faster than the estimated time frame. Definitely will advice folks to come here and I definitely will return. Extremely satisfied customer
Overall great experience! We came in with a flat tire and were helped right away by Luis. He was friendly and super helpful! Fixed the tire for a great price. Very happy customer!Update: 7 months later had another flat tire but on a different car. This time I wasn’t so lucky and the puncture was in the sidewall. Luis was once again kind, considerate and patient. He walked me through some different tire options, explained things thoroughly and did not pressure me once. My second experience with Luis and Town Fair Tire was once again 5 stars. Luis is a true gem. Thanks again Luis!
Great place to go for tires. Other than the employees being a little rough and scratching my new wheels, but I guess that happens when changing tires. Would recommend.
Awesome service at Town Fair Tire Waterbury today. Went in just before closing with my 4 tires to be replaced. Luis in sales was quite polite and expedited the tire change. To top it off Joe got me coffee and before you know it the job was done. Thanks guys. The great service was appreciated.
Thanks Luis! Great customer service. Fast!I have been coming to Town Fair Tire since my first car in 2007. They always take great care of me and my vehicles.
I stop at town fair tire because a huge screw went threw my tire! Joe was fantastic and understanding as well as informative. The quality of the service definitely a 5 star quality rating. I won’t be going to anyone else l about my tires! Thank you Joe.
My salesman Joe went above and beyond to listen to all my concerns. Joe was polite and courteous even while dealing with multiple customers. As always Joe gave me the best price and took care of me extremely fast. Thank you Joe you are a true asset to your company and I hope that you are recognized for the outstanding job you do!!!!
As someone who is not an expert with anything car related, I came in to buy one set of tires and ended up getting four tires that I feel more confident buying. Joe was very friendly and informative. He took his time answering all my questions and showed/explained each tire that would be a good fit for my vehicle. He even gave me an upgrade with no extra charge! Great experience and customer service!
Cam to town fair tire to get one tired replaced. Ended up getting my front tires put in the back and two new tires in the front for pretty much the same price. Joe was extremely helpful and knowledgeable. Definitely recommend.
Great service
Great experience at Town Fair Tire, Lakewood Rd. Made an appointment online the night before for tire repair (so easy) and was pleased to see that when I got there the mechanics were on track so I didnt have to wait for more than an hour in total. Turned out my tire had a slow leak and couldnt be repaired but I was able to get a good discount on a pretty decent tire to replace it. Joe assisted me - very friendly, helpful and polite.
Bought tires about 1 month ago. Joe helped me out a lot! The tires I originally wanted were out of stock so he gave me a discounted price on a different brand of tires. The only reason why Im giving 4 stars is because I specifically told Joe to keep all my old tire and he put my request on file. However when, I came to pick up my car hours later my old tires were gone. I was told all my tires were in a huge pile of other old tires. Apparently after searching for a few minutes they were able to find 2 out of the 4 tires. Their whole reasoning didnt add up. Where did my tires go? Maybe someone stole it? Who knows. Other than that, Joe was nice.
Best tire shop in waterbury, Luis really came threw and helped me out, he got me in and out of there quick and i didn’t even have to pay a cent. as a first time customer, i will be back.. thanks man keep up the good work and i’m sure it’ll pay off
Had a great experience with Joe at Town Fair Tire. Went there and told him what I wanted, Joe gave me a better deal and actually saved me money. All work was completed in good time and no problems. The staff behind the counter was very courteous and I am satisfied with my purchase. Thanks.
I would recommend Joe! He is acknowledged and helped me right away! Also gave me a discount. Ask for him, he’s great.
My attendant was JOE. He did his absolute best to accommodate my needs. He got me a grade A take-off tire. Was practically brand new. I was incredibly satisfied. He was courteous when escorting me to the quite Comfortable waiting area. He communicated with over the couple days it took to get my tires on. There was no wait, and I felt I had the attention I needed when trying to accomplish this frustrating life task. Also, I felt the price of the service was quite fair and better matched than other tire providers Ive visited in the past. Recommend WATERBURY, CT TOWN FAIR TIRE
Luis was the man. Took care of me as well as I could have expected or even hoped. Cant recommend enough.
Very helpful staff! I was assisted by Joe. Not only did he listen and understand the issue I was having with my car, he offered me multiple solutions to resolve the problem. In doing so we chose the best tires for my vehicle and I also received a discount on them and other services!
Great service! Spencer was very helpful and explained my different options well!
After got new tires lost the center of two mags because they were not put back on right going to cost me after I paid them 800 for tires not happy
Joe was awesome! Super knowledgeable about tires and was able to offer me quality replacements. He also taught me how to check when my car is due for an alignment! Will definitely come here again and recommend to friends and family.
Joe at Town Fair Tire did an excellent job in helping me choose the right tires for my car. He is very knowledgeable and friendly! I will be sticking to town fair tire now on thanks to Joe
I genuinely love this tire shop. They work hard on getting the best tire deals. Joe was amazing at assisting me and giving me options that I didnt know I can even do to help me save money like hold off on the tire insurance and pay for it later. Awesome and helpful staff. Great place for all of your tire needs.
Javier down at town fair tire was very accommodating from start to finish’ very knowledgeable, walked me through the process of finding me the best deals. I recommend Javier for all your tire needs 💯👍🏾👍🏾.
Highly recommend Town Fair Tire in Waterbury! I’ve gotten all of my tires from them and haven’t been dissatisfied. Ask for Joe, he’s taken care of me each time! Don’t think I could go anywhere else but here for such great deals. They give you a realistic wait time and a comfortable waiting area where you could watch them work on your car, grab coffee, and watch a show!
Joe at Town Fair was great he was able to price match my Tires from a competitor and I got the best price I could find! My Truck is a 3500 Dually with 10 ply tires and it was not an easy job. Devonte did a awesome job mounting and balancing my new tires! Everything came out perfect. They also price match 30 days after you put the tires on if you find a lower price! Great service, great prices why would I go anywhere else?
Got a quote over the phone that was cheaper than just about everywhere. I was informed they price match other places so when I went in to the shop I had a cheaper price & they did in fact match it. Joe (very friendly & informative) also told me why the tires I had on my car were going (back alignment was off) was able to get a 4 wheel alignment with 2 brand new tires for a great price! Definitely recommend!
Went in today and I received such amazing service from Luis. He was extremely helpful and quickly processed my vehicle. I had no appointment and I was in and out within 20-30 minutes. I would definitely recommend town fair tire to anyone who is in a hurry. Excellent service! 👍👌🏾
Joe was phenomenal. I found out I had a screw in my tire on Saturday afternoon right when the store closed and was super stressed, but I came first thing Monday morning when the doors opened. Joe was friendly, helpful had a smile and made sure my truck was taken in right away. I would definitely recommend this location. Great staff make a difference.
My guy Joe took good care of me! I got there 15 minutes prior to close and he made sure that my tires were installed, balanced and made sure that I got a full alignment! He knows that I live a very busy lifestyle: Teaching, Coaching & Parenting! Thanks for your support Joe, your caring nature and enthusiasm didn’t go unnoticed! I appreciate your work ethic and value your honesty and sincerity when you helped me pick out my new tires. You explained the thread design to me and the tire design/ gave me a mini tire lesson, which was very informative! Thanks for your support!
I ordered my tires online and scheduled a time to have them put on. Javier was helpful in trying to save me money. I let him know that I wanted to keep the passenger front tire because it was new and the remaining three could be disposed of, however, when I came to pick up my vehicle, I asked if the tire was in the trunk, and he said it was not and if I followed him around back he would check and see if they didnt dispose of it yet. When I got around back, Javier was digging through a truck of tires to find mine. I asked if he was sure that this tire was the new tire and not the bald one and he said yes, but I am truly unsure. I was charged a fee to dispose of 4 tires and I see on the bill it was written up that way, however, Javier did not take the time to write down the instructions that I wanted to keep 1 tire to have a spare tire instead of donut.
Joe took great care of me. I see him regularly when i need to purchase tire . Great pricing, always very happy and helpful. Very knowledgeable. Highly recommended.
Did quite a bit of research online on tire options and sought quotes. Reached out to Javier to discuss options at Town Faire. He was great to work with and matched the best price I had found through other vendors. Made an appointment and the car was taken in quickly. Techs did a great job. Had the car back quicker than the estimate. Im highly confident coming back to Town Faire.
I came in to Town Fair Tire to get some new tires and was helped out by a very nice gentleman named Joe. He helped me look through all the best tires that fit my driving needs. I was going between Town Fair Tire and Walmart but decided to go with Town Fair tire because the service was fantastic. They make sure to help you get the tire you need and are super friendly even for us car dummies :) Got the best deal and now my car is good to go. I had a great experience with them and plan on continuing my car service through them in the future.
Frank help me find the right tool for my tire definitely recommend asking him for help amazing service will be coming back