The Service Advisor Nick was the man after I bought my car, there was a few minor things that needed to be fixed on my vehicle. Even after a month and a half of couple of the parts being backoreder due to CoVid he made sure I was taken care 100% taken care with no additional fees! I would recommend all my friends and family members to buy a car from this dealership they will make sure you are 100% Satisfied!

Todd and Josh were great. They have a nice selection of cars to choose from. The staff didnt pressure us into a vehicle we didnt want or need. Very relatable and funny people. They ran the race with us until we got the vehicle we wanted! Been less than a week having the vehicle. Will try to remember to give an update on the vehicle. So far Im loving it!

Axel was awesome, in fact the whole team was. This place has quality pre owned cars at a fraction of the cost that a large dealer ship wouldnt. I would definitely refer my friends and family! 😊

If looking for a luxury vehicle then this is the place you want to go. Staff was very friendly and informative. They had a good amount of inventory to choose from as well.

Traveled all the way from Georgia to buy a 2016 Lexus GS 350 from them. The car looked as clean as it did in the pics onlne. Drove it all the way back to Georgia without any issues. Todd and Josh were great to work with and I would definitely make the trip to buy from them again. This was a great transaction without feeling the pressure of most car dealers.

I really love the service here, Axel went above and beyond to make sure we got the best deal. He was promptly in answering our concern and resolving it. I will definitely recommend this place.I really like the way that the financial advisor charlie help us too, I was not pressure at all into buying a guaranteed for my vehicle, he explained every very cleared and simple, no hiding fees.

I needed a new car after my 2002 Honda Accord finally died. I did business with Peter Sell, who was very accommodating when it came to finding the car I wanted. I went in with an interest in a few of the Maximas they had in stock and they let me test drive them, no problem. Peter worked with me on the price and even laid out some other options from their inventory, to help me stay within my budget. I never felt pressured into a car that was out of my budget. You can go in, tell them your budget and they will show you your options, its that simple. They helped me with financing and got me a better interest rate. I was in and out in a few hours, with my new car. If I still live in the area when I purchase my next car I will definitely go back. Their service department is also stellar.

My wife and I got a Great deal on our 2018 Infiniti QX60 got great service and we got to take it home the same day! I recommend if you are looking for nice Newer Used cars at a Great Price!

Bought a used Lexus back in December, my salesman Julian was professional and great to work with. I had a small issue with the car last week but they fixed it promptly without asking any questions or giving me a hard time.That in itself spoke volumes because I was expecting the typical car dealer rigmarole but instead they made this a seamless and comfortable process.I will gladly refer folks to this dealership.

Really great place, the staff are all really friendly!! Charlie (the manager) and Julian were really patient with me while I was having a couple of insurance difficulties. But I would really recommend this place. Be sure to ask for Julian as a salesman, great guy!!

Awesome service and great people - the cars are amazing - I will referr to everyone I know

There was nice cars but most the same. Not 1 single sport car

Charlie is a great guy and very honest loves his family and lake George

PLEASE READ THIS BEFORE CONSIDERING EVEN STEPPING FOOT ON HIGHLINE CAR CONNECTION‘S PROPERTY DO NOT BUY A CAR FROM HIGHLINE CAR CONNECTION IN WATERBURY, CONNECTICUT. THEY SOLD ME A CAR WITH UNREPORTED FRAME DAMAGE TO THE VEHICLE FOR OVER $10,000 OVER THE MARKET VALUE OF THE CAR. WHEN I FOUND OUT ABOUT THE FRAME DAMAGE I HAD TO GET A LAWYER AND A CAR EXPERT AS A WITNESS INVOLVED EVEN AFTER TRYING TO SETTLE IT WITH JUST THE HIGHLINE CAR CONNECTION. ATTACHED TO THIS REVIEW IS THE EXPERT WITNESS REPORT.

Love these guys, I’m truly satisfied with the kind of service I was granted they’re very professional and extremely helpful with my purchase I would definitely recommend anyone to buy a vehicle at Highline Car Connection.

Lied to me and sold me a lemon car and fabricated a carfax telling me it was clean. Do not buy from these people they are thieves and liar.

I have been meaning to write this for a long time. I drove from LI to look at a jeep. Picking this place was the BEST decision I made!!! The staff was INCREDIBLE and the jeep has been amazing! I was worried that it would have issues being that it is a jeep but it has not had one problem(not jinxing myself). If I could give a million stars I would.

Everyone was nice and accommodating. My car sales man was Axel and he was patient and helpful. I found my dream car here.

I bought a car from Highline.... HIGHLY recommend them. Sales associates are not pushy at all but also very attentive. I had Todd and he was great! When I picked up my car he noticed a crack in the windshield that must have been covered with a sticker so none of us noticed it. Without a second thought, he made arrangements for a company to come to my house and completely replace the windshield for. On top of that, they were super transparent when it came to pricing which I appreciated. Thank you Todd! I would absolutely work with them again!!

My experience was wonderful. I purchased my first car after waiting years to buy one and it was just a week before turning the big 3-0. I worked with Todd on the process because of a recommendation a friend gave me and boy am I not displeased. I love my car so much and so many people tell me I got a great deal and that my car is so nice. Any questions I have, they’re right there to assist me and answer all of my questions. I’m so happy to now say that I have a car. It is now transitioning my life for the better. Thank you Todd for the test drive and whole process and Charlie for sealing the sweet deal. I’m hoping to bring my friends to purchase their own whips.

I have been looking for a car for a long time and it never felt right. I always felt pressured and it wasn’t a good experience. I’m SO happy I chose to go Highline! Axel is AMAZING and was so helpful (everyone was nice as well!). overall Great experience and I will definitely be telling everyone about this business! Thank you for helping me get my beautiful car!

The fact that i bought a car from these guys and realized it was a lemon car in the last day of my warranty so they blocked all my numbers on file and im still blocked till this day

A decent selection of cars and trucks. Some young people work there. Maybe a little too young. A lot of giggling and joking in your vicinity while youre trying to look at your vehicle. The Manager and staff can be a little condescending and sarcastic. But I commend the Manager for giving the young guys an opportunity to work and learn.I left a $500 deposit to purchase a vehicle on Wednesday. A few cosmetic things needed to be done to the car. A small rip in the rear door panel needed repair, the engine was to be cleaned and a rear sensor cover that was pushed in needed to be pulled out and the car was to be washed. They agreed to accommodate me on these things.Saturday morning I receive a phone call from a Highline representative saying that the car was sold. I thought that was the purpose of leaving a deposit. Poor, poor business etiquette and highly unprofessional. I would not take my business here. Dont let the nice guy bit fool you. For this reason if I could give them zero i would.

Well First Time Visiting This Car dealer..People & SalePerson Very Friendly..Deal Was Very good..Highly Recommended

Awesome place, my go to to buy my cars, great owner, great staff always treated me too Notch.

Stopped by to see the selection for my sons first car. The salesman Julian was very friendly and eager to help but not pushy. Test drove 2 cars being unsure what to buy. The owner Lou was outside. And said hello then began a conversation. Not once did he ask if we were buying or not which means a lot to me. He gave advice which I knew to be correct and mentioned it was his birthday. He was just a genuine good guy. I am also pretty sure he is the veteran in veteran owned and I neglected to say thanks for your service so thanks for your service. We haven’t bought a car yet but I would not hesitate to buy a car from there and would absolutely recommend them.

Great place to buy a car. Friendly not pushy salesmen. Nice selection of cars and competitive pricing with other dealers in the area. We dealt with Peter in sales he was genuinely nice. He listened to what we were looking for and our price range and showed us cars fitting our needs. They let us take the car to our mechanic for an inspection which other places wouldnt. We did end up buying a car from Highline and have been happy with the whole process. I highly recommend at least looking here first!

Really had a great experience. Love our new car!

I dealt with Mike Bennett and Lou everyone was nice and professional! Mike was a fantastic down to earth guy! He’s an honest car salesman!Lou was really nice and professional!I’d buy a car from them again!They have a wide variety of cars, go check them out!

The best car buying experience I’ve had yet! Axel was my salesman. He was knowledgeable and experienced. Financing was simple and I actually drove my new car off the lot the same day! Also, You could tell Axel genuinely enjoyed his job, which is hard to come by, especially in times like this. Highly recommend!!!

Wanted to purchase a vehicle, noticed it went up in price by $500 and contacted highline via internet message if they could sell it to me for the original price listed days prior. No lie, not even 2 hours later I saw the car had increased again by $500, after that I didnt want to give them my bussiness nor will I recommend anyone there.

Dope people there honest very easy to talk toThey Talk with me plan with me and was ready at every step of way for whatever I want it and and no time I got a car been looking for on my list.If your looking for honest people that like cars and u can talk to very easy without having that feeling of being rushedIt here I felt relaxed there they once again make everything easy thank again guys

These guys are great! They make buying a car fun. Great customer service! Bought 2 cars from Mike Bennett and am happy with both! Probably my next one too.

After abruptly losing my car to an accident, and the most stressful week of my life scrambling to get a new car, these guys (Julian in particular) made the process easy and quick. This is the second car Ive gotten from them and I will buy from them again if ever the need arises.

My sales person AXEL WAS AMAZING WOULLD HIGHLY RECOMMEND HIM HE WENT ABOVE AND BEYOND HIS DUTIES REALLY APPRECIATE HIM THANKS AXEL owner was very great too, overall would definitely buy another car for highline,,, will send my friends over👍👍👍👍👀👀👀👀

They went above and beyond to get me into the car I wanted!!

12/7 updateStill waiting on reg and plates. They shipped my old plates to me instead of returning them, after 4 months, so i had to go to MVC to clear up uninsured vehicle fine. I bought another car out of state and got everything within 2 months, so its not because of the state and pandemic. Will update once everything is done.Thank you, Highline team.Car was out front upon arrival, greeted by Axel right away. This was a great start, better than many Ive visited. Agree with other reviews, i wasnt pushed into buying, and was well accommodated. Painless purchase process overall - all used car dealerships should operate like this.Will return for future used car needs.

Best dealership u could find if u need a vehicle friendly stuff

I give them 5 stars. Charlie & Lou were both clearly stand-up guys and so was everyone else we met there. No pressures, patiently answered my questions, truck and price was exactly as they described. Quick and easy close. Thanks guys!

Hey you guys included LU and SIR thank you thank YOU THank you great experience TOP - Bottom I posted a photo all me IN BDU

Great experience. Very pleased with the whole process. If I were to say anything at all negative, go with a good attitude and dont be in a hurry. They are very busy. It didnt take anything away from the experience overall. I would recommend them. Julien was great.

This was the easiest, quickest and least stressful car buying experience I have ever had. Pete worked with me and was fantastic.He was honest and truly cared about making our experience the best. We were in and out in just about 3 hours. I am in love with my new car. I highly recommend this dealership for anyone looking to purchase a vehicle.

I bought my Dodge Durango 2017 car at this dealer after 2 days I had a liqueur and I sent them afterwards according to I had a guarantee and I would not want it, those who were paying

STOP COLD CALLING ME. I never walked on their lot or called them for a car. They call and text me everyday. I will never buy a car from you.

WOW..........what customer service 10 thumbs up. A Co. That really wants to get you in a good car THANKYOU

This dealership has a huge selection of high quality cars at the lowest rates. My car buying experience was enjoyable and seamless. There was absolutely no pressure to purchase, the process was simple and the staff were friendly. Charlie was great to work with, he ensured I got top dollar for my trade-in and took time to answer ALL my questions. I would definitely recommend this dealership and plan on returning in the future.

Best place to buy a car. This was my 4th purchase here. Charlie and Todd are phenomenal. Would recommend anyone to them!

Bought a Cadillac ATS 2 years ago and no problems what so ever, best place to buy a pre-owned vehicle their staff is super friendly definitely recommend Highline Car Connection

I found a car listing of theirs online. Made the call saying I would be there within the hour. I arrived to find the car parked out front ready for me. Charlie handed me the key. I went for 20 minute test drive alone. No hassle. No sales gimmick. I loved the car. The paperwork was painless. He asked me which day I wanted the car ready. Couple days later(after the blizzard) it was waiting for me looking like new.I never enjoy car shopping. But this time Charlie made the trip worth it. Thank you2013 Kia Optima Hybrid

I called this place to ask them a question you can barely hear them on the phone they mumbled on what they were saying like they didnt want to be there my question was the day except doordash and GrubHub pay stub for a vehicle that I was interested and trading in one of my vehicles as well the first thing that the person said do you have good credit mind you this on the website it says good credit or bad credit they will approve you and then the next thing that came out of that persons mouth all the bank wont accept that did not give me a reason why no communication whatsoever and didnt attempt to help out my needs didnt ask me how much I was making didnt ask me any information or he was not interested and nothing definitely will tell all my important friends not to come to display to even look at a vehicle

I dealt primarily with Charlie Howell and he was great. Communicated with me via email quite a bit and even answered questions I had on a Sunday. I drove to the dealership from out of state and they made the process really easy. I do wish pricing was a bit more flexible but they did come down on price some and to quote Charlie something is better than nothing.Also after purchasing the vehicle I had some questions pertaining to potential vehicle issues and Charlie had one of the mechanics call me back, Dan I believe. He was really nice, informative and helped calm my fears of potential issues.Ultimately I would use them again, seems like a good operation with good employees and a Large inventory, its bigger that I expected.

It was a pleasure to work with those guys I have no complaints.

Bought a car from them 8 months ago. I have had nothing but issues with a stripped out oil pan, everything on the underside of the car WAY over torque to the point where bolts and threads are stripped. things on the car were not taken care of prior to leaving the dealership that i only caught after driving 6 hours back to new york with no support locally requiring me to drive back if i wanted it fixed. they didnt do research on the car they were selling and i was told it had features or additions that it didnt. also had to file a dispute to get my deposit back they never took off the final priced agreement. i would not recommend this place to anyone

Great dealership, if you want a good car come see axel he ll take are of you.

I’m just going to be honest about this dealer they are crooks and when they see you want a nice car they try to do everything to stop you from getting it like raise prices and other things so I went elsewhere and got a great deal on the car I wanted which they said I didn’t qualify for

I am not the type to give bad reviews but I am very upset and disappointed at the kind of service I got. I got a nissan rogue 2017 and not even 4 weeks and it broke down and now they giving me a hard time to change the car and I am still waiting for a call back. I am over here with a rental until this place have the audacity to give me a price on a new car. Thanks alot ((Todd)) not the guy for this business.

Purchased a 2007 Toyota Camry a year ago. Great experience from test drive to purchase. Awesome sales staff, and very patient with looking at various cars before deciding on the Camry. Never had an issue. Looking to purchase my other sons vehicle there this month. Highly Recommended dealer!

Great dealership if you are interested in a quality used vehicle. Friendly knowledgeable staff that exceed my expectations. Research my truck for over a year, before I pulled the trigger, and they had 3 in the lot. Highly recommend.

M y husband and I got me a new car a few weeks ago. We ended up at Highline car connection after more then one person recommended them to us.They hands down are the most amazing used car dealership I have ever gotten a car from. They are honest to a T and keep their word. The car we found had a few issues and they fixed everything that needed to be worked on in a timely manner with no extra charge. When they had my car up on the lift they found some other things wrong and fixed those without even batting a eye or asking for more money.I have never heard or seen a dealership that cares so much. They found us a loan that worked for us in under a hour and had the paperwork and keys in our hands that day.If you are in the need of a new car head down to Highline. They have a amazing selection of cars and trucks and you will not be disappointed I can promise you that.Thank you again to everyone on the Highline staff that has helped us out. You guys are truly the best❤️

Friendly and knowledgeable staff, very helpful and accomplished everything we set out to do at that location

Awesome people so very helpful, Car buying very easyAxel nd Charlie are great

Great, friendly, fast service! Great place to get your new car

Just got a 2010 Nissan Maxima. Love the car and loved the service. Thanks to Axel for helping us find the car and guiding us through the process, which was quick and simple.

Great place to buy a vehicle. Huge selection of trucks. I Was able to to do most of leg work via email. Michael in sales was terrific. No pressure at all. Very laid back atmosphere. Once I narrowed it down to one truck I was driving off in just a few hours. Lou got me through the paperwork quickly. Would definitely do business with Highline again.

Great service. Love the selection

This place is pretty awesome. The staff are very reasonable and know exactly what they are doing. Would recommend to anyone looking for a vehicle.

Quick and easy process. I was pre approved through Capital one so I came in, met with Pete, he was patient and allowed me to take multiple test drives to make sure it was the truck I wanted and then took care of financing and signed the paperwork. They even stayed an hour later to wrap everything up which was much appreciated.The truck wasn’t safety checked yet, so they had to keep it another day, which wasn’t ideal, but they were very prompt and apologetic and kept in touch with me to make sure it was ready before the close of business the next day which was more than appreciated.Pick up of the vehicle was quick, easy and painless even though they were extremely busy. Great job there.I took away 1 star for the following reasons;1. Although they did the safety check, they didn’t have any paperwork for me as service was closed. Pete told me he would send it to me Monday, and I believe he will, but I would have liked to have that readily available.2. They left me with 40 miles to empty. Every dealership I’ve purchased a car from has always given me a full tank of gas, so I was a little unhappy that I immediately had to put 120 dollars in my tank, I’m not sure if that’s how they do business or it was just looked over3. The truck needs an alignment which should have been done before delivery of the vehicle, I’m choosing to level it and put new tires on so I’ll have to do it anyway. Not a big deal, but worth noting.Overall I’d recommend going to check them out, they have very aggressive pricing and are not pushy at all which is nice in the car industry.

I just bought a car from them a month ago. Even though I was going for a specific car they had a great selection of vehicles. They were busy but everyone was super nice and helpful. I am happy with my purchase. My only issues were that I specifically asked how many banks they would look into since it affects your credit score. For the car I was purchasing I was told only two would possibly finance it - but I ended up with 5 hard credit inquiries - 4 banks and their company. Second the brake light and ABS light went on before I even got home with the car. I knew there could be issues since I bought the car as is but I feel that is a safety issue and it was not a new issue. The light has since gone on and off. Had it looked at and its a 900$ repair for sensor issues. I would still definitely go back to them in the future for another vehicle.

Easiest Vehicle Purchase EVER! I found a car online listed at Highline Car Connection through a google search. All of the listed cars seemed to be in exceptional condition so I took the hour and half drive to check them out. Just as I saw online, in person they were all clean, detailed and ran good, no glitches. From the moment I walked in the door until the moment I drove off the lot with my new car I was impressed. The week prior I had gone to a large car dealership and felt extremely pressured and overwhelmed and not interested in looking at cars after that. My salesman, Charlie, was patient while I test drove numerous cars, there was no pressure and he was helpful pointing me in the direction of what I was looking for in a car. The finance transaction along with registration and insurance was very quick and worry free on my end. My car left the lot looking showroom quality. The owner and salesman were a pleasure to work with, both laid back and no pressure. I am glad I stumbled across Highline Car Connection. With their professionalism, honesty & patience I will highly recommend them to family & friends and be a repeat customer.

I have bought 6 used cars in my life so far... More than half stopped working soon after purchase. Thats not how things are at Highline cars! I struggled to find a car in my price range for months until coming here. They have a great selection & fair prices. Most below average market value! I negotiated a few in-house repairs & we worked things out so everyone is happy! How rare is that?? That is really the key here -- they wont stop until you are satisfied. So refreshing! I think if you go to a bigger dealership youll pay several thousand more for the same car - and the only difference we found is better detailing. Save the big money & get your car detailed elsewhere for the best bang for your buck!

This place is more focused on making quick deals than providing a good customer experience. They had a young tech go with me on a test drive rather than a sales associate and that just felt weird. They told me the car that I drove, which was on the front lot, still needed a safety inspection. I felt the whole experience was unprofessional

I found the vehicle of my choice online. I inquired and got set up with a test drive within 24 hours. The staff was friendly and considerate. Realizing I wasnt from the area they offered to have someone drive with me for my test drive. Chris was knowledgeable about the car and didnt treat me as a little lady like you might find in other dealerships. Pete was straight forward and let me know my options throughout the entire process. Even though I ended up going with a different vehicle and another dealership, I would recommend Highline to anyone who asks.

Excellent sales rep excellent service and the owner unbelievably polite and respect of others concerns

My grandmother bought a mini van from here like 3 years ago when we look at the car fax is was clean. Now I look at it 3 years later and it’s says FRAME DAMAGE the date was around the time she bought the car, we were not informed about this I guess some things don’t go on car fax until 3 months later just be careful buying a car from here

Awesome experience they did everything from start to finish. Was able to pick my car up as a surprise for my daughter. They detailed and even helped me unveil the surprise to my newly licensed driver. They were very helpful,kind and didn’t have that used car salesman feel to the dealership. Charlie was sweet and made the whole transaction painless.

We worked with Charles Howell, who is not only very professional, but also very personable and easy to work with. The atmosphere was relaxing but businesslike. They accommodated our needs and were extremely helpful. We bought a beautiful vehicle. I would go back again if I needed another vehicle, and will recommend this dealership to anyone I know who is in the market for a used vehicle.

I had a great experience with this dealership the 2nd time around!!! I am satisfied!!! Great job Charlie Howell and staff. You guys are the best!!!

Had a great experience with the staff. The salesman, Peter, didn’t hassle me into anything I didn’t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.

Purchased a car a month and a few days ago, Ive had issues with the car since getting it, first it was the tires not being correct and having to drive back down from Hartford to have them replaced in Waterbury, then i call expressing my concerns with the breaks on the car and was advised that they are still being broken in, at highway and city speeds the cars front end shakes vigorously, I took a two day trip (approx 300 miles) and on my way back home the transmission and computer on the car started to go, I called the dealership and stated my problem and they said at least Im still able to drive the car. the second and a half week of half the car I bring it to the dealership where all they did was drive the car and not put it on the computer Ethan in service then advised me wed have to keep the car for a couple hundred miles or send it to Acura or you can take it yourself and get it diagnosed, I took the car to Acura in Manchester and was advised that the computer and transmission on the car werent communicating correctly and said issue had been updated, couple days later transmission on car starts to buck again breaks are still shaking car and steering column is making a loud cranking sound, when i called the dealership and advised them of the issues i was still experiencing with the car, the woman over the phone states to me that theyve been having problems with their break vendor but they will try to resolve my issue with the car, i stated i dont want the car anymore since Im within my time to return it i want my deposit back and i will go elsewhere to get a car i called day after day after day waiting for the said owner to call me back but they call me the day after the 30 day limit but i had already contacted capital one and dmv and advised them of these business practices theyve been doing i was then advised by both the DMV and Capital One Finance company to contact dealer to cancel loan and they refused so Im now having this issue escalated with capital one because the car is just simply not safe it shouldnt have to take an irate customer for you to then want to fix something because like i said to him if it was your kid driving the car wouldnt you want them to be safe or get something different especially after having to go through such a TERRIBLE experience. WOULDNT RECOMMEND

Ok dealership. Decent quality trucks and cars. Purchased a 17 ram. Mileage was different from advertisement on carguru. Listed with 9800 miles actual miles at dealer 11,600. I understand test drives and what not happens, but they should be updating adds to reflect true mileage. Owner was decent to work with regarding price. Was not satisfied that both trucks we looked at were identical except for tow hitch, side steps, and bed liner. The truck with these options was priced slightly higher. We opted to go with the truck without those options due to lower mileage and also cleaner overall truck. Prior to driving 5 hours to look at both trucks, the owner agreed depending on what truck we liked he would take the agreed upon price regardless of what truck we picked. He stated they both have been sitting on lot for awhile and he was losing money regardless. After selecting the one without the mentioned options, I inquired to have the tow hitch and side steps swapped over. I was told no because the truck was already posted on line with those options portrayed in the pictures and they would have to take new pictures and repost add. I thought this was ridiculous considering we drove 5 hours to purchase a 35k vehicle and you can’t swap over 500 bucks in accessories on trucks that have been sitting on lot for 3/4 of a year. I feel I got a decent truck but was not blown away by customer service. I would probably not buy another vehicle here mainly because I didn’t feel they truly valued our business or valued us being a future customer.

This was the best experience buying a car i have ever had. i have bought 16 cars in my life and never was it this quick and easy...a very efficient dealership. very fair price as well. i highly recommend Highline to anyone looking for a car. best car buying experience.

Purchased a Car from Highline and pulled it off of the lot Under 3 months ago and had a problem with the car because the entire engine collapse due to the transmission mount bolts snapping. while driving after a struggle with the car breaks I managed to successfully stop the car. When I called to inform the dealership I was given an attitude by the Female receptionist and Mike. When said that I was sold a lemon car Mike said There is no such thing as a lemon and then hung up the phone after telling me Good luck and surely after calling back we noticed that the dealership blocked our phone numbers. I was Dismissed by the dealership and was not helped even though under the law I was 100% not at fault. Would hope that no one would have to go through this with such a dealership. We intend to take legal action and have the dealerships license stripped to prevent any others from potential life threatening situations.

I purchased a 4Runner this winter through Highline. I worked with Pete through the purchasing of the vehicle and he was wonderful to work with. Pete gets back to you in a timely manner to answer any questions you may have and he is very nice. This spring I had an issue with my AC and I contacted the dealership to let them know. Dan in service had it fixed at no cost to me.

We researched for months on the Internet and drove down from Maine to look at this car. We were expecting to put a down payment and pick up the car later if we liked it. But they were extremely helpful, arranged for our insurance to cover it, and figured out how we could pay for it that day. We were able then to drive it home with a list of charging stations on the way. Salespeople were very low pressure, helpful, personable, and accommodating.

I recently changed jobs and had a baby, so I was looking for a newer vehicle that gets good gas mileage and was good for a growing family . After searching for a month, I found the vehicle that I wanted. It was a Chrysler Town and Country . Highline Car Connection had the best price and their vehicle had the lowest mileage . When I called I spoke with Peter . He was a pleasure to deal with . When I went to look at the car it was fully detailed and serviced including new tires, brakes and rotors . Peter and Lou had me financed, registered, and insured in a hour . I would recommend them to anyone. If you buy a car with Highline Car Connection, you will be glad you did!

After having a horrible time looking for a very specific truck at several dealerships (as far as years, mileage, color, make, model and trim), we found one on HCCs website that fit the bill. We spoke with Charlie over the phone and via emails, and after getting the run-around from several other dealerships who were far less than honest, Charlie gave me the deal we agreed upon, in writing, with the final total price and everything itemized. The price was more than fair, and we took a bit of a leap driving 3 hours to get the truck as we live in Upstate NY.

Terrible customer service my second time buying a car from them I was promised a car detail bc the inside was covered in makeup drove an hour for them to argue with me saying it wasn’t like that when I got the car then they called the police saying they didn’t want me back there. Stay away

Buying my car from Highline Car Connection was the best car buying experience I have ever had. It was like taking a step back in time to the 70s when people actually cared if you got what you wanted in a car and gave you a fair deal. It is a family owned business and it feels like youre a part of the family. They didnt pressure me, they asked lots of questions about what I was looking for and when I found it they let me take as much time to look it over. I took it to my mechanic it checked out fine. Highline had a long history of the car I want with the paperwork. When it came time to talk money they were pretty straight forward and reasonable. I got a fair deal, walked away feeling good about myself and them. They even hand washed it for me and had a little thank you gift. It really was a great experience. I would go back and I do tell everyone.

Peter was great the whole experience. Definitely recommend, good group of guys over there

I found a car online listed at Highline Car Connection through a google search. All of the listed cars seemed to be in exceptional condition so I took the hour and half drive to check them out. Just as I saw online, in person they were all clean, detailed and ran good, no glitches. From the moment I walked in the door until the moment I drove off the lot with my new car I was impressed. The week prior I had gone to a large car dealership and felt extremely pressured and overwhelmed and not interested in looking at cars after that. My salesman, Charlie, was patient while I test drove numerous cars, there was no pressure and he was helpful pointing me in the direction of what I was looking for in a car. The finance transaction along with registration and insurance was very quick and worry free on my end. My car left the lot looking showroom quality. The owner and salesman were a pleasure to work with, both laid back and no pressure. I am glad I stumbled across Highline Car Connection. With their professionalism, honesty & patience I will highly recommend them to family & friends and be a repeat customer.

I just bought a 2010 Dodge Ram 2500 from these guys and it was the smoothest car buying experience Ive ever had. They were helpful and informative without being pushy and showed my any repair records of the vehicle from when they first obtained it. A lot of dealerships just tell you they dont know any history of the vehicles when they get them in which is always a complete lie. There were no secrets or shifty sales pitches and it was the most streamlined transaction you could ask for. Charlie was very helpful and efficient. That is exactly what you want in a good salesman. Lou was great as well and worked with me on the price to accommodate my budget. I absolutely recommend this dealership to anyone looking for a nice reliable vehicle at a great price. They have a huge selection of cars and trucks with no junk on the lot. I guarantee I will be doing business with them in the future and will recommend them to all my friends and family. Ask for Charlie, hell take care of you!!

Worked with Peter to buy a used Honda Odyssey mini van. Overall, a great experience and I wouldnt hesitate to recommend them. They go out with their best price online, so you dont have to get into any negotiating. Their price was a bit better than the other dealerships (and maybe those other guys would have negotiated to where Highline was, but I like how Highline just gives their best offer right away). Communication was great and almost entirely over email. They are not old school like some dealers and require you to call. Plus, its a small operation, so youre not getting some receptionist who pages your salesperson on the floor, then you have to leave a message, etc. My only complaint was that when I initially went to look at it, the van had been on the lot for over a month and not been cleaned very well. However, this is also a postive as that is probably why it didnt sell. I said I needed it detailed if I was going to buy it, and true to their word, it looked great when I showed up to purchase. Good people, and also very helpful with the process for getting an auto loan and explaining how that works.

Bought a ford mustang gt that i have been looking for, from them. Pete and Lou were so helpful. Pete helped me through everything and they made the process of everything so easy and i was able to take the car the same day!! Pete took an extra mile to help me and i truly appreciate that. Thanks to highline car connection i have my dream car. Thank you so much for everything. I love my new car!!!

Mike and Lou at Highline we’re both incredibly helpful, professional and friendly throughout the entire car buying process. At no point did I ever feel pressured the way I have at other dealerships in the past. It was a laid back, professional experience from start to finish. I left with exactly the car I wanted and would recommend Highline to anyone.

I responded to an ad on Cargurus for a vehicle at this dealership priced at $25,900$. Michael Bennett made an appointment with me to view the vehicle. Turns out within 3 days of my inquiry the price suddenly changed to $28,550 without even notifying me. I drove from NYC to Connecticut only to have my time wasted. Unprofessionalism and dishonesty are what my ratings are for this dealership and salesperson. Stay away unless you want to get lied to.

Charlie was very nice. not pushy . in and out. found exactly what the wife wanted.

I bought my car here 3 years ago; a 2007 Pontiac G5 GT. It is still as reliable and fun as the day I bought it. My experience here was wonderful. I was literally in and out in like an hour and drove home my new G5 that day! No BS here, just straightforward, honest salesmen!

Everyone made this a great experience! There was a large variety of vehicles on there lot. Everyone was so nice and helpful. I would definitely recommend them to my friends and family! Thank you so much. We absolutely love our truck.

Absolutely love this place. This was my first car buying experience.Peter made it a very comfortable and easy for me to understand everything. I had a few concerns with the car I went to check out and they were very fast and efficient on getting these issues fixed before handing the car over to me. Ive had the car for about a month with no issue besides the a.c which they also fixed quickly for me. I would definelty recommend them to others and will be purchasing future cars from here. They are always willing to go above and beyond to make their customers happy from what I have experienced and read on other reviews.

Great service