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Stevens Glass LLC
3100 N Lazy Eight Ct, Wasilla, AK 99654, United States
Comments
Me
Review №1

Absolutely fantastic company to work with! I have had two business I work for use this company and I couldnt say enough good with how great they are to work with! I am looking forward to using them again soon to install big mirrors in a home gym.

Ke
Review №2

The staff were very welcoming and made the whole process easy. I was greeted immediately when I walked through the door and impressive with the service I received.

Cr
Review №3

Clearly we chose well with Stevens Glass. Thank you for getting us in early and installing the new glass for our Chevy! You guys did a great job, and were very helpful and friendly...

Ha
Review №4

Recently, I had Stevens Glass come to my home to address my window needs. We had several windows need replacing to include one needing to be tempered. They sent out one of their technicians who represented the Stevens Glass Family in the most professional manner. The technician was courteous, knowledgable, and professional. He took the time to explain what he was doing and why he was doing it. Stevens Glass worked up the order in a very timely manner and provided a reasonal quote for conducting the work. The replacements have been made and we cannot be happier with the services we received. Thank you Lonnie and Keri.

A
Review №5

DO NOT GO HERE.I used Stevens Glass for a driver’s side door window replacement. Due to their negligence and poor quality repairs I eventually had to replace the entire interior door panel to my truck (a costly claim to my insurance company).First, when they replaced the window the weather stripping was damaged, scratching the newly replaced glass/tint.I returned and requested they repair the weather stripping - their solution was to bend the weather stripping back into place, instead of replacing it or repairing it correctly (leaving a large bend in the plastic).When I rolled the window down to test this repair, I realized the Roger’s Glass employee had somehow bent the interior door panel in their repairs, resulting in increased pressure on the window and causing it to pop off of its frame / motor and drop down into the interior of my door.So I returned a third time to give them an opportunity to correct the issue.Staff insisted the failed repairs were due to a gluing issue and did not address the bent door panel and instead re-glued the window (applied a large amount of two-part epoxy to the window and window frame). I described to them how I noticed the bent door panel was applying pressure to the window. The window motor made more noise because of the increased work to move the window up and down. Also, as the window rolled down it tilted inside the truck. The staff completely ignored my comments and these obvious signs of damage.At this point, I did not feel confident in the shop’s ability to repair my truck and contacted my insurance company to submit a claim. The window and door panel were correctly repaired at local auto body shop. With the door dismantled, I was able to see the interior of my door and my suspicions of poor repair were confirmed.With the damaged door panel replaced, the window now rolls down without tilting forward or the sounds of a struggling motor.

Ke
Review №6

As a Realtor and Property Manager in the MatSu Valley, it is so nice knowing that Stevens Glass LLC is always there for any window and/or glass repair. Great customer service, fair pricing, & an all around wonderful locally owned business. Thank you Stevens Glass! We are lucky to have you in our community!

Le
Review №7

Got in and out real quick with new wiper blades too, and reasonable. Wonderful people too.

Al
Review №8

The installers were amazing. They adjusted our shower glass to the millimeter and cleaned up after themselves. They were also professional and polite! Also the glass product was beautiful. This is a great company to do business with if you need glass!

Mi
Review №9

Chelsea answered my call in a professional manner. She had a vibrant tone and felt very welcoming like you were calling to talk your best friend. Chelsea was able to get me an invoice emailed to me in seconds and was quick and responsive to find the answer to questions she didnt know. Chelsea was able to tell me about their warranties on glass replacement, how the panels are replaced generally, and details about the replacement process. Just on this interaction alone I will be using this company in the future. They did a wonderful job replacing damaged windows and left no trace of being in the home. They deserve their 5 star rating! Great job guys (:

Ja
Review №10

I needed a particular glass that I could not find, Daniel did not only find it for me he had it cut and ready the next day! I went to six other glass places that were unable to help! I highly recommend the company!

Pa
Review №11

What can I say. Perfect experience! Had a residential window with massive moisture in between the panes. Got an estimate from another company(took a bit to get hold of them and didnt seem the most customer service oriented). Called Stevens to get a second quote. They answered the phone promptly, the receptionist was more than helpful. They gave me a date that fit my schedule. John showed up and explained what he could do. I got a call from their office the next day with a quote. It was $10 more than the other company but the customer service here was so much better than the other company the choice was easy. A week later they called to say the glass was ready and offered to install the next day. I chose Monday instead. John returned and did a fabulous job even with the wind gusting pretty badly. Thank you for the great service. My wife is ECSTATIC!!!

Wh
Review №12

I’ve been using Stevens for all my car windshield and glass needs for a couple years and have always had the best service and advice. They are so nice and the front desk and have me in and out quick. I made appointments and they were on time and did really great work. I am having them install shower doors for me at my new house and just love working with this company.

Ch
Review №13

I was so impressed with my experience here! They worked with me and my insurance and got my windshield replace quickly. When I picked up my car, they had vacuumed, wiped down the dash and the other windows. I am so pleased and will be back!

Mi
Review №14

I have used Steven’s glass services many times for our windshields and for a broken side window. They have done a great job each time with fair prices and prompt courteous service. I highly recommend them.

Je
Review №15

We have been using Stevens Glass for all our Home, Auto, and Business needs. The staff and representatives at Stevens Glass are so professional and efficient we wouldn’t recommend anyone else! Quick, professional, clean, and friendly...how can you beat that!

Kr
Review №16

Excellent friendly customer service - thank yOu!

AK
Review №17

Can take care of all your glass needs. When I needed a hard to get mirror, they found it, got it quickly, and installed it flawlessly

Ma
Review №18

This team has been amazing to work with offering excellent customer service and an awesome product! We’ve used them at our home, on all our vehicles and for our construction business. They have been such a tremendous help and we are just so grateful for their services!

Jo
Review №19

I had to get my windshield replaced and I was surprised by how fast and easy the whole experience was. Last year I used another company but they took a while on it, plus when I got my car back, the dashboard was a bit damaged. Stevens Glass got it done in 2 hours and were very friendly, plus no damage! I now recommend Stevens Glass to everyone I know who needs new glass!

Ma
Review №20

Everyone who drives in Alaska knows theyre going to need a new windshield eventually. Ive had two done by Stevens Glass and couldnt be happier. Excellent customer service, friendly staff and quick service. Highly recommended!

Wa
Review №21

I had my windshield replaced last Friday and everything went smooth. 2 gentlemen showed up to take my truck and returned in the 2 -3 hours expected but they also found a problem with my power window switch and fixed it at no charge. Now thats service.

Ch
Review №22

I had an exterior window pane crack at my home and Stevens did a fabulous job coming out the next day after my call to measure. When the replacement was complete it looked great!! Thank you!

Za
Review №23

I went in for a quote from Stevens Glass for some scratched glass replacement. They were very personable and fast. I was in and out in 5 minutes max.

Je
Review №24

When choosing a glass company in the Valley there is only one correct choice, Stevens Glass. I have use two other big name franchises for glass in the Valley and only ended up with a sour taste in my mouth. Not only is Stevens the best service they just happen to be the best price in the Valley too. Stevens Glass, thank you so much for fixing my trucks, residential glass, custom shelving, some picture frames for my parents and commercial glass for my employer to name a few.

Dr
Review №25

I have a fleet of 10 vehicles and have been using Stevens Glass for 3 years now. They are quick, professional, and have great prices. I have also been using the for home windows. They are excellent!!!

Te
Review №26

I was happy with the quality of work along with friendly customer service throughout the process.

pr
Review №27

Very personable customer service. The only place Ill go to get my windshield replaced.

NI
Review №28

Good service

He
Review №29

I have used Stevens Glass for my family & our business. They are very professional and great to work with. Friendly, experienced and very knowledgeable of glass.

An
Review №30

Great service, and the level of integrity is tremendous. I would recommend these folks to everyone!!!

Br
Review №31

Family run businesses are the way to go! I have had such a great experience with Stevens Glass in the last month. I have been there 4 times!! I needed my shield repaired and they did a great job. After I drove around for a few days I realized that the rearview mirror was a lot lower than my previous windshield (its how it came from the factory). So I took it in and they tried to adjust it with no luck. They were going to try taking off the mirror using heat (which can sometimes crack the whole window). So they ordered a NEW windshield for me to have on hand in case it cracked. I was told that even if it did crack, I would not be responsible for any of the costs. It wasnt even there fault (it was how the factory made the window) and they took full responsibility. The window did not crack and they fixed the problem. And they even gave me a certificate for a free chip repair because of the hassle I went through. Which came in quite handy because 2-3 weeks later another rock hit my window. I called them and they got me in within 30 minutes. They are extremely nice and helpful. Their waiting room is clean and they have wifi. I brought 2 small kids with me each time I had to go. I would recommend them to anyone for any project/service.

Do
Review №32

Always go to guys great service

Ta
Review №33

OMG this is one of the best glass places I have used its family owned and they treat you like your there only customer and they have the best prices I have came across

F
Review №34

Poor experience with the manager. Decided to use another service provider due to the manager being unreasonable.

Ja
Review №35

Great work

Mi
Review №36

Crack bang replacement

Information
36 Comments
4.8 Rating
  • Address:3100 N Lazy Eight Ct, Wasilla, AK 99654, United States
  • Site:http://stevensglassak.com/
  • Phone:+1 907-373-8040
Categories
  • Glass repair service
  • Glass & mirror shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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