These guys are seriously the best. Super professional, knowledgeable and absolutely committed to what they do. I couldnt be happier with them. Garrett is so incredibly polite and easy to talk to. Never once felt awkward about any of them inside my home - and as a bonus they are super polite and patient with my kids! I plan on being a long time customer of theirs and honestly couldnt imagine going anywhere else.
We had an amazing experience. They were great workers, even working late to get the job done. We were involved in all decisions as the job went along; there were no surprises. At the end, they left the job site clean and even cleaned up wood shavings that were not theirs. We’d highly recommend James, Stephen and the whole team from Knik Heating to anyone needing heat.
I didnt know they did plumbing too. Weve used these guys for years, but when I found out they did plumbing too, we had them do this while they were out here. They are always great with prioritizing. When our heater was out in the winter, they were out here the same day even though we told them we had a gas fireplace and boiled a huge pan of hot water and were not in trouble. They are so responsive and kind. Great group of people. This week we had Alex and then Tyler work on our plumbing and they were great! Highly recommend them.
Our furnace went out and Knik Heating was a phone call away and on it quickly. We were shown our options from repairing to replacing our old furnace. The whole process of replacing our aging unit was explained thoroughly and done in a fast and professional manner. The technicians and office support staff were extremely professional, knowledgeable and experienced. We are happy with their services and would not hesitate to recommend this company to our friends and family.
The Knik Heating team is simply outstanding. My project included: removal of a softwater system and a heating system; relocation of hotwater heater; relocation and installation of new heating and softwater system; new airflow ducting. The project was handled expertly, ahead of schedule. My high expectations were exeeded.
Everyone we deal with from estimator, office staff and install staff were very pleasant, easy to work with, on time, knowledgeable and completed all work ontime and as per estimate.
The on-demand hot water heater quit working and they showed up very shortly after being contacted. Polite and professional. They showed us the problem, which was moths coming into the air intake and clogging things up with their little carcasses. Well put on a filter to prevent a re-occurrence.Weve been satisfied with their furnace maintenance for years, and will continue working with them.
Hired to diagnose heater not working. We agreed to pay a diagnostic fee. Tech said the flame sensor is probably bad we paid $537 to order and install the part Even if its a $10 part. They ordered it then returned the installed part, then I am told your blower motor isnt working and we will need to diagnose it. It will cost an additional diagnostic fee to diagnose your blower motor not working. Which is why we called them out in the first place. We have contacted another HVAC repair professional to come and actually diagnose out heater and make any repairs needed regardless of what it is. My wife and I were actually ready to replace the furnace if they had said it needed to be replaced, but to charge me twice to diagnose my heater is not working is just wrong.Your competitor showed up today and figured out the actual problem in 5 minutes. Had it replaces in another 5 minutes and was out within 30 minutes he also verified his repairs were complete. The entire visit diagnosis part and the replacement of the faulty part cost less than the flame sensor you installed which was not the actual problem, to begin with, the actual problem was fixed today by a competent technician. I have included a photo of the actual faulty part sp you can maybe educate your technician. A burnt curcit this caused all the problems not the flame sensor and he didnt even have to tear apart my furnace to figure it out which is what you wanted to charge me to do.
They where great. Fast, efficient, and helpful!
My water heater was reaching the end of its life cycle. Knik came out to the house and ran through several options. Estimator was very knowledgeable and transparent. Crew was on time, courteous and professional. Installed a tankless water heater and softener. It’s been about a month since installation and no issues. Everything working like it should. Office folks are excellent communicators. I’ve been in the contracting business for over 30 years and Knik is one of the best all around contractors I have worked with. Great team and great value especially if you’ve got a busy schedule and just want the job done right the first time with no issues.
Attentive and knowledgeable service. Employees are friendly and easy to talk with. Their tech John has helped me a few times and helped me understand what went wrong and how he fixed it.
Just wanted to say thank you for coming out this week and getting our new furnace and hot water heater installed. You said they would be working before I left to work and you stood by your word with that. Each one of your employees were polite and respectful of our home. Everyone took the time to let us know they were on the way and took the time to answer all our questions. The office staff called to let us know the status of everything from the start to completion. Thank you again.
Knik Heating, LLC installed a water softener system for us. Mark was professional and courteous. He completed the work in a timely manner and explained the system to my satisfaction.
Our Water Heater failed while we were on vacation and Knik Heating came out right away and evaluated our situation. They were professional and explained things very clearly and we installed a brand new boiler for our home. They were a little more expensive than some competitors, but I felt their professionalism and standard installation features were worth the extra cost. They were very clean, efficient and didnt leave the job till we were 100% Satisfied, even if it meant doing some work twice. Tyler our installation rep was great and Alex the sales rep was knowledgeable and explained all our options clearly.
Gilbert is a knowledgeable and accomplished Technician. Extremely thorough. He tested the functionality of all areas of our furnace that could possibly be connected to the failure of the furnace to ignite. After performing a series of system checks, Gilbert methodically narrowed down and identified the true source of the problem. Great job, Gilbert!Your work ethic is admirable. Your willingness to share information in terms a novice can understand, is particularly noteworthy.Thanks to Knik Heating for your prompt and professional response. This was truly a 5 star experience! Thank You !Rob M.Wasilla
John came to the house and performed the 6 month inspections on house boiler and ventilation system and shop heater. As always was very professional and did a great job. Thank you Knik Heatig.
Did the work. Professional crew. Would recommend.
Update/3 FebI’m not sure what others have experience in the past but I will tell you that this company has really taken care of my family over the past three weeks. Garrett was just here cleaning out ducts. After seeing the before and after pictures...I’m so glad that I got it done. He was very professional. Mark and his team were here last week taking care of my water heater and installing a garage heating unit. Can’t say enough about this company especially with these two young men. Not trying to steal you away but the Air Force could use your talents!———————————————My furnace started acting up a couple of months ago so I knew something had to be done. I tried to other companies to see if they would come out to take a look after I could do no more DIY fixes. It took over a week for one company to contact me. When I got up two days ago, my furnace had died. I called Knik heating and they sent someone over right away. Gilbert made sure to advise me about the pros and cons of the repair that could happen and then James came to see if I wanted a repair or a replacement. I decided to go with the replacement based off of what he explained. He did not pressure me at all. The finance options they have are great. Joseph and Mark were supreme professionals. It was a pleasure to have them in our home! Thank you for sending them out! I recommend this company with high praise!
The whole experience was great from calling to schedule the appointment to the tech visit for service. Folks were professional AND cared about customer service. We will be using these folks for years to come!
Many companies throughout Alaska could greatly learn form Knik Heating. They were easy to work with, affordable, communicated clearly, arrived on time, did a fantastic job. Not only that but their service tech was friendly, diligent, and did an all around great job.I would not hesitate to recommend this company and its services.
Knik Heating was very quick to respond to any questions we had during the process of getting a new Furnace and Tankless water heater. The staff that came to the house to install these were very friendly and more than happy to explain everything that they were doing. The only problem that I had was not being informed of how long the process would take but when I expressed this frustration they were quick to call and apologize and explain what happened. They are extremely busy and yet they make you feel like you are the most important client they have. I will use Knik Heating for all maintenance and other issue we may have in the future for our heating needs.
Greg did an excellent job and completed in good time. Thank you so much for the quick response and scheduling.
I would encourage everyone to do some comparison shopping & look at other options. I feel like I got a bloated estimate on both parts and labor from this company. Their original estimate was over $3800, but we were able to purchase a comparable unit elsewhere for $1296 & have it installed for a couple hundred. The difference being around $2300! This company claims to be veteran-owned and as a fellow Vet, I’m both offended and embarrassed!
Great heating company. Thanks
Responded promptly, job was done in no time at all and they were very good about cleaning up after themselves. They were prompt on the appointment Time and always let me know when they were on their way with a picture of who to expect. They had no problem with answering my questions and I had a lot of them. It was a small job of installing a new pressure tank of which I know nothing about. I was super pleased
I was impressed with John Ls manner. It appears the job was done in a clean, professional manner. When I received the recommended work quotes, which included their prices, however, it did not reflect the discount I was quoted on the phone, which was a main reason for going with Knik H, as I had various quotes from other Cos. I will call the office this morning and find out if they will honor their discounted quote. If so, I will go ahead with the work they recommended as I feel they are a reputable Co. in the valley. I called and I I got the discount! J. Mahoney.
Tyler was great told me everything he was doing what was wrong fixed it if in the future i will call knik heating for sure and if any of my family members need heating or plumbing i will let them know to go to knik
Quick to arrive and repair my furnace. Very professionally done.
These folks were a pleasure to work with. Upfront prices and quotes, punctual, and thorough! Thanks for the work you all performed! I will be a repeat customer!
Customer service was amazing actually but that’s all I can really say. Paid for a diagnostic and the diagnostic was correct but the quote for the work they needed to do was out of this world I will never use them again for any reason. I was looking at being charged 838.45 for a pressure relief valve and an expansion tank. I don’t know what kind of mark up but that is incredible I don’t know any plumber or technician that would feel comfortable doing a job like that for that cost. I called Cassidy’s plumbing and they fixed it in 25 minutes and it cost dramatically less and they are located in anchorage. And dramatically I mean hundreds less. Tech was nice and cordial. And customer service was incredibly thorough but the labor and parts mark up and them having a “flat rate” is absolutely ridiculous
Very nice, professional crew. And the work was done really well and quickly
Excellent job! From the customer service over the phone to the professionalism experienced during our appointment, Knik Heating did a PHENOMENAL job! I asked a lot of questions and our technician did a great job of listening and answering. COVID-19 procedures were conducted beautifully! Highly recommend using them in the future!
We called Knik heating as everywhere else was booked out for a month, but I’m glad we did. We needed a move out heating inspection and they fit us in within two weeks and had all issues fixed within the small window of time we had before closing day. The customer service was very friendly everytime I called and Our technician, Gilbert, was also very friendly. I highly recommend knik heating!
The office staff were friendly and helpful. They were all professional and courteous. We called and they came same day. John was our technician. He had our problem diagnosed and fixed within 30 minutes.
I cant say that Im looking forward to more service calls...BUT when I do need HVAC assistance, I will definitely contact Knik Heating, LLC. Mr Lyberger was very knowledgeable, personable and efficient. He immediately went to the heart of the problem. I was pleasantly surprised at the relatively low cost. I had expected to spend much more after a bad experience with a different company.Thank you.
They have always done an excellent job, and are always available when we need them. Great professionalism and great products and great for the valley. Recommend for all services and installations
The plumbers changed a natural gas port from inside to outside for my new grill. They created very little mess, worked efficiently, and cleaned up afterwards. Great fellas to have around.
Knik did a great job of getting me in the queue on short notice. The technician (John) was on time, thorough, and efficient. Very happy with the work. I was surprised by the price charged. Not certain if this was because I was an add-in to their schedule or if these are their standard prices. The work was less than an hour but I was charged a flat fee equivalent to 3 hours.
John Claypool was our technician and we were grateful and pleased with his service. He was professional and polite.
These guys are great and provided timely service, the service tech was professional and early knew his trade.
Knik Heating provides professional service with quality and efficiency in mind. The annual maintenance contract features 24/7 response when the need arises.John is familiar with our system and is a very effective troubleshooter and problem solver.Sierra can quickly assess and determine priority of assignments as different customer needs arise.I’m pleased to have a long term working relationship with Knik Heating in Wasilla.
Tech was amazing and very friendly, super professional and we will see him again next week for a service on our system AND we have HOT WATER again
Great service, on time and efficient. John does a great job explaining in detail issues and recommendation to make the heating system more efficient. Their Ultimate Saving agreement -USA is a great deal for me. It keeps me on track and making sure my system is working, serviceable, and functioning. Great job Knik Heating excellent service keep it up.
My furnace went out last night, I called first thing this morning and John was here by 11:00 and had my furnace up and running within the hour. Rates were reasonable and service excellent. I highly recommend Knik Heating.
Our experience nwas great with Knik Heating! Our technician, John, was very knowledgeable about our unit and gave great recommendations to make our house more comfortable. He was able to answer all the questions we had relating to the maintenance of our heating unit. Definitely would recommend!
Lee Robinson provided great service. Very knowledgeable and professional young man. The price was fair for Saturday call out but the quote for the work needing to be done was outrageously high.
Quick, clean and knowledgeable, these guys knew what they were doing.
I let knik heating in my house and they stole my dog, do not recommend.
John,Thank you for your professionalism. Always appreciated!
Robert to the rescue! Super fast, friendly, professional and informative. Great service, presented all options and costs. Could not be more happy with the service.
Our heat went out and I called them at about 8am and they said they would be here by 11am. They got here early! And we had heat up and running by 1015am. The tech explained how the system worked to answer any questions I had and then quickly troubleshooted the problem explaining the process to me as he went along checking things. The tech was friendly and courteous at all times. The price for repair was also really decent. Im really happy with the service I received from this place!
I was having trouble with my boiler. PAT the owner and his new service tech came check it out. Did a complete diagnosis, install the parts I needed and double checked everything. Unit is now working perfect! Would highly recommend them. Thank you Knik Heating!
Everyone is very professional and did great work. We couldnt be happier. I think we mustve had everyone from the team out here at one time or another, but thank you for the strong work John, Ron, Joe, Shanon, Alex, and Patrick!
Showed up early and got me up with heat again. Appreciate you guys so much.
Great job and quick service
John was great. Weve always had great luck with Knik Heating they are very professional and reliable. 10/10 would recommend.
We have used Knik Heating several times and have never had any problems with them. They get you in quick and get the job done at a reasonable price
Quick scheduling. Unbeatable price. I was notified via text with photo who would be showing up. They gave me a call to let me know when they were on their way. The technicians were very friendly, respectful, and thorough.
The furnace is working well. Thank you for the after hours response. I look forward to working with your company through our PM Agreement.UPDATE: I upgraded my review from 4 to 5 stars because of the ultimate outcome of what transpired during the tech visit. I gave 4 stars because I was initially quoted $988 to replace a faulty electronic component + service plan + visit. I paid it, but a few minutes later the tech came back and said that he made a mistake and that the only trouble was a blown fuse, I think they cost a nickel. He corrected the invoice and initiated a refund. I followed up with the office the next day and an email for refund was received. The cost came to around $400+ which was because i signed up for a PM service plan. Which I am happy about.Ultimately, the technician was faced with an ethical choice. After realizing his mistake, does he continue forward and keep the profits, I would have been none the wiser or does he own his mistake and do the right thing? The technician chose wisely. I pray for future success for this ethical company. Im proud to be a customer of Knik Heating on their service plan.
Quit to come out when called.Thanks.
Knik Heating started right away as I was in the middle of a bathroom remodel and also work on the slope, so time was limited. Their service tech Ron was very polite, helpful, and did a really great job. He also went above and beyond in helping me out on a few things I was working on for my bathroom remodel. I highly recommend Knik Heating if you are in need of updating your heating or water heating appliances.
Exceptional service, well qualified technicians, repairs completed quickly at a reasonable cost. The people were excellent!
The technician and the office personnel were absolutely amazing. This is the second year we are working with them. They are all courteous, efficient, knowledgeable, and well priced. I highly recommend them for great service and ease of mind.
Knik Heating is always professional and all of the staff I speak with are very friendly and very helpful. Had inspections done on everything today and, as always, they explained everything they did and provided suggestions to continue equipment performance. Overall, excellent service, which is why I have been going to Knik Heating since 2014.
The tech was outstanding! Very prompt, very professional and walked me through everything he had done to fix my daughters problem. I very highly recommend Knick heating. Thank you!
I had a heating emergency after normal business hours over the weekend during the deepest cold we’ve experienced this winter. Called Knik Heating and spoke to Dave. He was very professional, and reacted quickly. Within an hour and a half the problem was diagnosed, parts were ordered, and I was kept informed. Shortly thereafter I was informed that the parts were obtained,and the repairs were complete later that day. They were also over $300.00 less than another reputable company I’d used in the past. Top Tier Experience! I will definitely use this company in the future, and I will highly recommend!Thank You Knik Heating!
Robert was very prompt and Professional. He explained everything he was doing and answered my questions about the furnace. Upon completion of the service, I understood what services were completed and all further services required.
We have always had great service from Knik Heating. From replacing our old furnace under an emergency conditions to general maintenance. John is always been on time which is important to me. John is very very knowledgeable regarding our furnace and instant hot water heater. Plan to stay with them.
I would just like to say that, Ron O. and his partner Brent H., did a fast, professional job. These guys were great. They explained what they did and how the water heater worked. They also showed me some preventive maintenance I should preform to make it, not only work better, but how to keep my bill low. I want to to say thanks again.
Knik Heating was quick to schedule me. Calling on Monday for an HVAC inspection they were able to get me scheduled as soon as Wednesday. When David arrived for the inspection he described the service in greater detail, describing exactly what he was going to be looking at. After the inspection he was able to provide me with an in-depth invoice with pictures and recommendations for preventive maintenance.
John was knowledgeable, professional and friendly. He found and fixed the issue with our furnance quickly. He brought the part up that was the heating issue to show me. I would highly recommend Knik Hesting and looking forward to working with them in the future
It’s was an early morning call and it was very cold (3 above) outside today. John responded quickly and had our heat back on! Very thankful for his service, he is very professional and informative. Highly recommend Knik Heating, LLC.
Diagnosed problem with heater. Will wait when heater is repaired for required prevented maintenance is completed.
The two men that came were gentlemen, courteous, helpful, and did a great job.
Knik Heating is a rip off. I would have given them 0 stars if it was possible. So I needed a little work done after the earthquake. I went to Lowes and bought a kitchen faucet and a toilet float valve. All they had to do was install those 2 things. It took them a total of about 30 minutes. They charged me over $750. That is just insane. How can they take advantage of people like that and sleep at night. I have no respect for them. They will be reported to the Better Business Bureau.
We called knik heating on Sunday for an emergency service, the total change was over $300. Unfortunately, the tech (while tracking insulation through the house from the attic) only temporarily corrected the problem. 1 week later, again on sunday, we lost hot water again. We checked the attic pipes that the tech cleared and they were fine, however the blockage was in the exhaust pipe on the roof. my husband had to climb onto our roof and break through the frozen ice with a broom, hopefully without breaking anything or sliding off. I will not be calling knik again.
I lost my Water pressure tank I had no water in the house.They pulled a Tech off another job to help me out. There very nice people and they will bend over backwards to help you. I Really recommend them to anybody.Thanks for all the help guys !!!!
Fast response, short repair; for an after hours job the cost was reasonable. Technician had good attitude and was competent.
Knik Heating takes care of this business location for us and we are very pleased with the techs and and the company as a whole.
JOHN called within the Service schedule window and arrived 15 minutes early. He seemed very knowledgeable and thorough, and diagnosed and fixed the problem very efficiently. Excellent service and attention to detail. Knik should be proud of this guy.Good job John, Thanks.
Knik Heating came through when I was in a bind recently. I was informed that my tenants were without hot water so I had the company who installed the tankless water heater go out to service the unit ( on OT). The tech that came out wasn’t able to get the issue resolved and did not communicate that fact to his manager. That company did come back out after I spoke with the manager and “fixed” the issue. I believe they came out on a Friday and it lasted through the weekend. Was then told it was x amount for repairs which may or may not fix it or XX for replacement. I asked when we could get the replacement scheduled and it was a week out after already a two days with no heat. So I called Knik and Patrick came out the next day which was Thursday to put eyes on the situation and give me a bid. He could have been out same day but it wasn’t going to work on my end. The guys came out Monday and got it done. I would definitely recommend the team at Knik any day. Shout out to the squad at Knik Heating.
The Folks at Knik Heating and Plumbing are outstanding. When we had a issue with a leaking water heater they moved appts.around to get to us in a very very timely manner. My family and I are so grateful for there help.From the phone call to the tech they are AWESOME and have gained a forever customer.
This company is a rip off. Called and asked for a quote to do an inspection on our two duplexes (4 units)...they quoted us $195 for 3 units if we bought the membership so we bought two memberships to cover our 4 units. We confirmed this multiple times and even were invoiced initially for the 2 memberships. Once we gave our credit card number to pay they charged us for 4 memberships, over $800! I called to figure out why they did this and they stated that the tech who inspected our units misspoke about the price but since the service was already completed and they already paid the tech they can’t refund us. They also did not originally specify that unit per membership referred to heating unit (such as a garage heater, furnace, boiler, etc) and not living unit which we even asked multiple times to make sure. Now 3 months later they still will not return my call, and have refused to refund us.Please do not waste your time with this place! They also stated we were not allowed to use their repair list to take to any other plumbing/heating company so we were gonna have to have a full inspection done again by someone else if we didn’t want to use them for repairs.Crock! Don’t let them lie to you about being prideful in honest and reputable work!I will add the tech, David, was very professional and understanding but the manager and receptionist blatantly threw him under the bus.David, if you’re reading this you deserve better!EDIT: to respond to the owner. Actually I was invoiced a $0 balance invoice and a $392 balance invoice which I signed which exactly reflected what I discussed with David during the time of service and the receptionist discussed with my significant other. Check your records! In addition you stated there would be discounts we could use to offset the balance you overcharged us for then later stated we couldn’t use the “coupons” from the membership that we purchased with the memberships due to “we can’t give you services for basically free”. I’m not sure what you stand for besides basically being fraud. Plus I’ve been told someone would call me back about 7 times and not one person has called me back to resolve this. What agreements are you actually standing by?
I cant say enough about this company.Serria has been not only financially helpful but was emotionally supportive for us. Something that my have cost us (to me) a fortune is not. Thank so much to the owner Patrick Hall for making my day much brighter.Their are enought stars to rate knik heating properly.😁😁😁
David was VERY polite and Professional. went beyond what we expected in working late and coming back when we needed him on the Holiday weekend. John His co-worker also went beyond the call.Bottom line, Im DEFINITELY Using Knik Heating AGAINThank you so much
They charged me over 500 dollars for a igniter for my furnace when you could get the same part on eBay for 31 dollars. They are crooks. Do not do business with them.Update.. After the Response from the owner...This was not an after hours or an emergency call out. They were even hours late to the scheduled appt time.
Had a very great experience. Very knowledgeable and friendly
As I have stated, Knik Heating is the best of the best. They and their employees are like no other in the business to give outstanding service,. Brent was an amazing young man, very knowledgeable, customer oriented as well as his Love of where he worked and constantly wanting to please his Supervisor as well the Customer, A companies first responsibility is to the customer that walks through the door or calls or sends an email for service. And believe me, if you are not satisfied with Knik Heating it’s not their fault but they will bend over backwards to get you back to having no worries about your heating needs or just about any need that says, you need a professional . If they can’t help you because that isn’t their Services offered, I can assure you they will recommend the best for whatever job you are needing done .Alain, if it’s Heating, dont look any father, Knik Heating has you covered, and they won’t leave without making sure your needs have been met.As far as I am concerned there is o my one business name that stands out for all your Heating needs it’s Knik Heating, i assure you, you won’t ever look no further . Because when you use Knik Heating, you have reached only the Best in the business. Knik Heating, LLC.
My tech was knowledgeable and professional. The company has always been a good deal.
David was very polite and showed up on time. The new pump he installed repaired the problem. He was training a new employee who was also very pleasant and social.
Only interested in selling an expensive annual contract not in actually fixing anything. So I paid to have someone pitch their maintenance contract to me. Awesome. Will never use again.
John came the day after we called about a non emergency issue with our water pump; he quickly diagnosed and remedied our problem. John was helpful and pleasant to work with and we are very grateful to have our pump working efficiently again.
I made an appointment on Wednesday for Friday morning at 9am to get a quote on installing a new unit in a hangar. 9:15 I call and ask if they might be lost and the receptionist tells me they havent left yet. No apology only asks if we can reschedule for 10. Well, I had to make arraignments to come in late to work to accommodate this quote and they no call no show. Wont be getting my business.
I called and asked for a tech to replace a 24v transformer for our boiler ( my leg was in cast and I couldnt reach it). Transformer cost $31 at Lowes. Takes 4 screws and 2 wire nuts to change. It took longer to write up invoice.TOTAL COST $451.00BEWARE
Ron/Smokey.It started with a on time visit for an estimate, from Patrick. And it continued with great courteous, professional, service, from Ron and his crew, with high quality materials, and useful information regarding more efficient methods and placement of equipment being installed. The whole team had a positive attitude, and a good demeanor. I would highly recommend Knik Heating for any of your HVAC needs. And especially if your not a HVAC expert.Ron and Tracey Hand
Kinik Heating has been an absolute treasure to me and my Family. They have been a great asset and they have the best Warranty. The Techs are very cordial and respectful and they know what they are doing. I would recommend to friends and neighbors that Kinik Heating is who to turn too.
Worst plumbing and heating company in the valley!!!! They dont even have a journeyman plumber working for them. The company is a broke shamble that is ran by factory trained salesman. They cant even pay there employees what they are worth.
I have purchased a tankless water heater and a gas modulating furnace from Knik Heating - over $9,000 in the past 6 months. From owner Pat, to staff, to technicians, especially John Lyberger, I have been completely satisfied. In an industry where honesty sometimes gets lost, Knik Heating delivers competence, professionalism and a true spirit of sensitivity to customer needs.
Had a problem with our in floor radiant heating. Called our home warranty company, HSA, who referred us to Knik Heating. Pat at Knik sent out Travis, a wonderful and very knowledgeable guy, the same day. He not only fixed the problem, but addressed other concerns that could be a problem in the future. I most highly recommend this company to anyone looking for fast, reliable service!
Showed up on time answered all my questions in a knowledgeable manner also was very professional.