Ive had John repair 5 computers over the years. Ive never been disappointed ... he explains what is needed to fix whatever problem I was having the cost. Two of my computers were terminal due only to age and unavailable parts, he even searched for used parts on several forums. Service above and beyond. I highly recommend Matsu Computer Medics.
John is caring, insightful and helpful. Truly cares. Best computer service in Wasilla
Need something repaired and you need it done quickly at a fair price by someone honest and technically savvy that isn’t going to replace and charge you for things you never needed just to increase their profit margin? Then I highly recommend this is the place for you. John and his staff are very honest and hospitable computer professionals that take great pride in the precise care of your tech equipment. They’ll definitely be getting all of my future business!
John was very cool, and fixed my laptop quickly and within a reasonable price. I am totally grateful.
Needed some drivers updated on my pc, dropped my pc off and they got it done in a couple hours free of charge. Highly recommend
I wouldn’t trust my computers with anyone else. We’ve been back to him time and time again and he is always quick to get to work and keeps us well informed of any progress or updates he has. I can not recommend him enough—he’s knowledgeable, and his prices are more than fair. If you need something looked at or repaired or replaced, seriously don’t look anywhere else. He’s the best you can get.
6 stars! No, make that 7 stars! I would have never guessed that a repair shop would fix my computer at the counter while I wait. He spent a good 45 minutes working on it while I was entertained by his dog and ate free Halloween candy. Not to mention, the price was extremely affordable. One week later I took my computer back to his shop, for a completely unrelated issue. He fixed it at the counter, less than 30 minutes, more Halloween candy, more time hanging out with his dog and HE DIDNT CHARGE ME ANYTHING 😁 Seriously, he would not accept my money.Thank you Mat Su Computer Medics
I know John personally, and to have his business operating and being successful for 18 years now, speaks volumes. He is one of the best in the business and always will do as much as he can to help you out with not only repairs but cost of repairs as well. Always fair and truthful about what he is offering you.
Very friendly and efficient, easy on the pocketbook!Highly recommend!👍🏻
Great service and fast. Johns a great guy and treats his customers well. Very pleased.
Had a broken screen on my touch screen laptop. Brought it in, got it fixed, and they helped me with some software stuff. Very good prices, high quality of work, and friendly and knowledgeable staff. Highly recommend.
Fast and reasonable rates. Also informative.
They have amazing, and incredibly knowledgeable staff. Over the many times I’ve visited, I have never had a bad experience here.
Ive had 2 laptops fixed, one with MAJOR problems and he was able to get them back to normal. It was such a sigh of relief having someone fix them and not having to just junk them. He is very knowledgeable and his prices are VERY fair. Ive been to others who couldnt fix my laptop and charged way too much. Ill never go anywhere else! Thanks John!
Very nice staff. He took a quick look at my computer after failing to get the issue resolved at Comtronics off Seldon Rd, he identified a simple solution. $50 and I was out the door. Very competent and they don’t charge a diagnostic fee. You have my business from now on. Thank you.
Had my system for over 3 months charged me for parts and never fixed anything. I recommend not using them for anything!
The people there was very kind and helped out alot. I recommend this place if youre having trouble with your computer.
Great prices, friendly staff, and my computer is fixed. Thank you.
I would add that the work done on my computer was great!! Actually, two computers.
John is very knowledgeable and his prices are fair and he completes the work on time I highly recommend him Tony B
Highly recommended. He fixed my laptop and it didnt cost my an arm and a leg.
We have tried a few other computer guys around town but never felt like they were fully competent to work on our office computers.One of our suppliers David was in a couple years ago and he could see that we were having some problems with our network. He asked who we used, we told him who it was and that weve had this problem ever since (and yes, we did ask him to come back which he did but the problem never was fixed).Anyway David recommended Matsu Computer Medics who they have used for years at their office.John from Computer Medics came in the next day and found the problem was a poor quality home made cable that was made by the previous guy that came out. He replaced it with one from his truck, fixed a couple other minor things and was out the door in an hour. Wish we had called him first because it would have saved us thousands of dollars in lost productivity.Anyway. he was in here Friday to replace our oldest computer with a new one and fixed Windows 8 so it was useable.
Great service, knowledgeable staff, quick service.
Awesome service!
Excellent knowledgeable service