Service and staff attention was great. Hotel was very nice, clean and beautiful. The location is perfect, very close to the Capital, White House, Monuments and Museums.Parking was expensive and Valet is your only option.

First time in DC and it was an amazing experience. We had a few minor room issues when we checked in but the front desk staff made everything right for us. Darius at the front desk was beyond great and helpful, his calm/friendly spirit was so refreshing. The bartenders (Donna and Berry) were welcoming, attentive, friendly, and had amazing energy from the time we checked into the hotel until we left. The location was great and the quality of service that we received is the reason we definitely will be returning to this location when we are back in DC.

Rooms are nice. Bathrooms are OK. Layout is weird. Inside room windows face the lobby and hallways so you might catch a glimpse you werent expecting. Example, love making. Happy travels.

We stayed for two nights and this has been by far the least enjoyable Westin I have ever stayed at. The room was very old, you can just feel it by looking at the carpet. We stayed during the summer and the AC was not working. I had it on 63 the whole time and it felt like it was at 75 or more. The parking was a pain due to its location but I would say this was expected. Mind you, they don’t have a fridge nor microwave so if you want to heat up leftovers from eating out the next day, nope that is not an option. We will not coming back as I think there are better options at this price point.

Very nice rooms and lobby in a convenient location. Gym was also good. Staff very helpful. Unfortunately there wasnt any restaurant service when we were there due to the pandemic but plenty of options nearby.

No stars should be given..horrible communication skills and swiped my card twice and left me with nothing..never again and I recommend nobody spend their hard earn money there..also valet damaged my friends car🤬🤬a day and night of fun turned to hell the next morning. HIGHLY UNSATISFYING HORRIBLE..

What a beautiful hotel that is and it was amazing meeting Miss Terri Levine hope to see you guys real soon again

Location is A+, good service but the lobby and elevator are always warm. Also, housekeeping is not what I expected from a place Ike the Westin. The table in front of the elevator has so much dust! The lamps are also dusty. We checked in and the bathroom had only 2 towels. I dont know about you but to me, well I expect more from the Westin.

Great location, lots of shops, bars, and restaurants within walking distance. The restaurant inside was open and tables/chairs were spaced for Covid seating. There is also a coffee shop inside which was very convenient for folks like me who need that extra pick me up in the a.m. The staff was very friendly and the rooms were made up perfectly everytime. It seemed to me that these staff took the extra time to make the rooms look nice as opposed to just rushing it which I thought was super great. There was a gym on the lobby floor which just added to the convenience. The biggest downside to this hotel was the parking fee. Pretty pricy, but there were several other places nearby for overnight parking at a fraction of the cost.

Oof. I know we are recovering but this is bad.1) I have gold elite status: they never checked if an upgrade was available for me. Ok…2) No room service. Ok. Called and asked if they had bottled seltzer. They said yes, picked it up at the bar. Got dressed, walked to the elevator, went to the bar, they didn’t have any. And charged me $10 for two glasses of fountain soda water with ice. Ok…3) Asked if I could get plates and silverware for my dinner I ordered from outside. No plates and plastic forks. Ok….4) Cleaning service throw out part of my contact lens case. They wanted me to go to CVS at 10:00 and get it reimbursed. I can’t see. My contacts are in my case which I can’t close. Put me on hold for 10 minutes. Then when I was in bed called me back and finally offered to send someone.Never again with Westin. Sorry.

I love staying at the Westin. I have a few favorites. This week I stayed at one in DC and the team did great. My room was terrific and I made a new friend Estela S, the front desk manager. She is fantastic and set me up with waters and chocolates. It seems I will be in DC for the months to come and now I know exactly where to stay!

Dissatisfied guest! Imagine being on vacation and a hotel max out your credit card during check in and then tell you they never received the funds and to use another form of payment. I told Wesley (at the front desk) the first swiped said approved he then moved to another computer and swiped it two more times. They continued to tell me that it was declining but it was because of them that it declined. I payed with another card and when I asked them to release my funds on my credit card they said it would take 5 to 7 business days. They reduce the nightly rates but that didn’t give me back the money during my vacation that was being held on my card. Upon entering the room and unpacking we notice there is NO REFRIGERATOR! I call the front desk and it took them over an hour to bring one. Wesley was in charge and showed no remorse at all for me and my family. I wouldn’t recommend this hotel to anyone.

The price was right, but...dont expect a lot. Extra fee for wifi, extra fee to park over night, extra extra extra. Something was growing in the shower, the return air vent was falling off the ceiling, and you could see a hole in the ceiling of the floor below while looking out the window. The deal we got was good, but...I would NEVER book at full price.

The hotel is in a great location. The room was clean and the staff was friendly. Their restaurant was good as well.

Nice hotel. Before covid-19 the lobby area was packed along with the bar. I do like this hotel because it is close to stores and a lot of places to eat

This is the kinda hotel that you actually want to go and stay in as this pandemic roars towards its first anniversary. The front desk staff always demonstrates an exceptional degree of professionalism.I noted the general manager personally attending to two separate in-room guest requests. (And as an aside: both times after he stepped off the elevators, he performed a perfunctory sweep through the entire lobby, resetting and tidying anything that a guest might see in seconds.)The rooms. Well. There is nothing wrong with them. Theyre gracious and accommodating. They are just, well, a bit out of tempo with the decor. Arguably, the finish level is still high. Its just staidBut what truly makes me love The Westin brand--the bed and bed linens! It didnt disappoint

Its great when you walk into a hotel that it takes your breath away by the beauty of the hotel and how well cleaned it was but with one down fall, if you park across the street in just linger around for while well you notice rats just every where some coming from hotel side of the street to where people self park at the Westin. I didnt see any inside let me say that but Ive seen more rats in 15min then what I have seen all my 35 years of living 🤢.

Piece seems nice until you find out its 50 a night for parking. Make sure you factor everything in

I loved my room! That bed was a whole puffy cloud nd I slept my best sleep.....

We attended the NPL convention this week at the Westin. It is a beautiful hotel and the staff were very accommodating. The location is wonderful, close to good food, the White House and the nearby museums and The Mall. Were got to see the 4th of July fireworks from the base of the Washington Memorial.

Very cozy and nice place. And only a few blocks away from Washingtons famous monuments.

The hotel was somewhat limited (due to COVID shutdowns of the room service and restaurant) but the rooms were nice and clean and it was a quiet peaceful stay.The valet was quick and prompt. I had a foot injury on our trip and needed a wheel chair, and the concierge staff was incredibly kind and helpful in helping us find a place to rent a chair and facilitating them dropping it off and letting us leave it with them to pick up. The staff even remembered myself and my wife were very kind when they saw I needed to rent a chair to get around that day.The hotel is walking distance to the White House and the monuments nearby, and there is a WaWa and CVS right next door.All in all, we had a good stay and appreciated the staff and service we received.

This hotel was very nice. However, our Netflix connection would not connect. There wad no internet in our room. There was loud noise from the vents all night. I called about them both and nothing was done. Otherwise, I would have gladly gave 4.5 stars

What a horrible experience. I paid over $800 to stay for four nights and the management was so cruel to me throughout the stay there as well as checking out.I’ve never felt more hated for being of a younger age in the millennial category than I did at the Westin honestly the rooms aren’t even that nice and I completely overrated And need to be modernized.Lose all hopes of breakfast and any food made in the building And the snacks are overpriced. Everything’s pretty much closed down besides the small gym and the hallways could be cleaner

Terrific people, location, and beds. Alll around awesome

I will tell you one thing that travel agents do not want you to know about. When booking places use ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ They have the best deals on resorts! Much better than using expedia, priceline, agoda. Take my word for it!!!Nice hotel. Before covid-19 the lobby area was packed along with the bar. I do like this hotel because it is close to stores and a lot of places to eat

This was a very nice hotel. There was valet parking also.

Front Desk staff Amani was very professional and courteous.

Friendly staff, comfortable space I enjoyed my stay

Great say with conviencies close.

Staff was attentive and provided local information

Great place to stay on a business trip.

TV and streaming services werent provided, management told me it was because of their spotty network. Bar/restaurant had weird hours, hotel parking has sky high prices, and they dont have anyone coming to clean the rooms. Not accommodating and unfortunate experience at a so called 4star hotel.

Wes is a great ambassador at the Front Desk and always does his best to make my stays enjoyable. Fehti welcomed me back with a big smile, was checked in swiftly. Some of my favorite servers were there to make my meals enjoyable - Emebet, Shawn, Donna, Kathy, Alem, Ayana, Karina and Abdul. Chandra was kind to stop by and make sure everything was to my liking. I missed my favorite dish at the breakfast buffet but they prepared a special plate for me! Yes, you heard right. I will be back! Great hotel, great staff, great location.

Very clean very efficient just a teeny bit expensive

Picked this location for our son to get rest before his college audition early the next morning (heard about the Heavenly Beds). Hotel layout is unique with an interior city inside of the lobby, as you can look up and see a charming visual of rooms and upper layers of the building floors. We stayed in a suite, and because it was a special room and the guest before us had a late check out, we ended up waiting an hour+ for the room to be ready. We were exhausted and I had to work from the lobby to put out a work fire remotely. Other than that our stay was wonderful! Staff on site was helpful in every way, restaurant was easily accessible yet not in direct flow of incoming and outgoing guest traffic. Beds were comfy, room spacious and there is a theme of self-care and wellness throughout the establishment; including roll on essential oil blends bedside to help with relaxation. Nice experience overall and I left well rested!The only thing missing was an indoor pool.Parking valet is pricey (street parking available but its metered) so we opted to not drive in DC.

This is a very nice hotel. Smaller than most of the other Marriott properties nearby... and thats a good thing. It has a more intimate, boutique feel. Off the main lobby are smaller pockets of seating areas perfect for quick meet-ups before heading out. Theres a great bar and lounge area and the bartender is excellent and plays awesome music. I was there for 7 days and interacted with a lot of the staff. Every single staff member was courteous and helpful... and that is rare.

Theres nothing to write home about. Dont lock yourself out of your room, so you dont have the tensed, and grueling experience, I just had with the front desk guy. I have a security guy called on me for demanding coherent policy.I cant wait to get out of here. I am not coming back.

Average Westin. Bar and restaurant not open yet.

We had a nice stay here. It was a quick check-in. The neighborhood is busy, but the room was quiet. I got an upgrade to a city view room and it was a great view. My partner worked in the room for a couple hours and found it comfortable and easy. My only complaint was the lack of microwave.. and the super expensive parking. I just bought parking at a near by garage for less than half what the hotel was charging.

Corvid makes it a bit of a spartan experience but thats to be expected. Overall pleasant and quiet and clean

Very nice place. The staff at the bar was great and the rooms were great. The only downside is the lack of nearby places to eat. I mean you could walk 5 minutes, but if youre not planning for that then it could be a problem. The White House is also about a 15 minute walk which was cool to see. No other complaints.

My family gathered at the Westin Washington DC City Center to celebrate my daughters graduation weekend. 5/17 to 5/20. We had a wonderful stay at this hotel. The reservation for our 4 rooms was handled professionally and efficiently. The rooms were very comfortable and clean. We were eligible for a suite upgrade and my husband and I gave this option to my sister in law and her husband since they just had a particularly difficult year. The suite provided a wonderful luxurious environment for them and they were very grateful. Our entire family had a great time. The daily breakfast buffet was delicious and the dining staff was very attentive . Overall, our stay at your hotel will remain a special graduation weekend memory for my family.

This Westin is well-located... a short walk to great DC sites and restaurants. The interior and exterior are rather standard-looking, but fairly up-to-date. Check-in is excellent... quick, efficient, pleasant, helpful. Our room was clean but a bit small, though standard size for the hospitality industry. Beds were comfortable. TV control was poor; that was the only substandard aspect of the stay. Bathroom was clean. Check-out was as efficient as check-in. Nothing to complain about here, and lots to love. Wed definitely stay here again. Tremendous value for what we paid.

My son & I stayed at the Westin for father-son weekend to see the Giants-Redskins game. The hotel was a little further away from local attractions than I expected (Washington Monument, Lincoln Memorial) but we still were able to walk back from the American History Museum. There were some decent restaurants nearby. I loved the Peloton in the fitness center. Nevertheless, rooms, bathrooms and guest room floor corridors are dated and in need of a PIP.

I love that the Westin was welcoming to my pup and had no rules to tell me about as business owners so like to. He is a service dog and its awful when someone doesnt respect that. But The Westin did! The room was spacious, comfy, and clean. The TV guide didnt work but the rest of the room was great. They put me near the elevator as I requested and the building itself was beautiful.

What a great experience! The service here is over the top. They were very accommodating of our room request and upgraded us to a suite with 2 queens. The room price was very affordable as well. Highly recommend and will stay here again. The hotel itself is very unique - open and airy. Breakfast was fantastic. Our server, Emebet, was excellent and so friendly - even gave us to-go coffee for our trip home. Mehret, the food manager, made awesome too.

An awaited family winter vacation that will always be remember with joy, happiness and the true desire to come back again. My wife, and 2 children (7 and 6 year old) went to DC to have a lifetime experience in the Nations Capital. The Westin Washington DC City Center provided the perfect ingredient to have everlasting memories of this trip. The warm, professionalism, and superior hospitality by each staff member was felt throughout the visit. Lobby was beautiful decorated with Holiday ornaments. The room was awesome. An nice, comfortable suite that gave us the comfort and coziness that we couldnt ask for more. Breakfast experience at 1400 North, outstanding. Great quality buffet, with a nice selection of food. I would like to congratulate the following Staff at 1400 North for their amazing customer service and for being there for us...always: Abdul, Emebet, and Miguel. Thank you for making this trip a joyful and memorable one. Wish you all a blessed 2019!

An awaited family winter vacation that will always be remember with joy, happiness and the true desire to come back again. My wife, and 2 children (7 and 6 year old) went to DC to have a lifetime experience in the Nations Capital. The Westin Washington DC City Center provided the perfect ingredient to have everlasting memories of this trip. The warm, professionalism, and superior hospitality by each staff member was felt throughout the visit. Lobby was beautiful decorated with Holiday ornaments. The room was awesome. An nice, comfortable suite that gave us the comfort and coziness that we couldnt ask for more. Breakfast experience at 1400 North, outstanding. Great quality buffet, with a nice selection of food. I would like to congratulate the following Staff at 1400 North for their amazing customer service and for being there for us...always: Abdul, Emebet, and Miguel. Thank you for making this trip a joyful and memorable one. Wish you all a blessed 2019!

The complimentary breakfast as a platinum elite member was very nice. This was a pleasant change after staying at the Westin Old Town where they offered complimentary continental breakfast but still charged us for part of a full breakfast and said they were sorry but could not do anything about it. They did a very poor job and did not delineate the difference between the continental breakfast and full breakfast. I will not plan to stay at the Westin Old Town again, but would stay at the Westin City Center again. I was not offered the option to leave a survey for the Westin Old Town.

Beautiful, well-updated hotel with interesting 1960s-70s novel layout. Quiet, beautifully proportioned guest room, with large bed, ample workspace, and good space for kicking back. Extremely welcoming, friendly staff, providing excellent service and seeking to anticipate your needs. Dont miss the wonderful man making omelets in the a.m.--they were excellent and he had a lovely way of looking after the customers. The other waitstaff were just terrific. Loved it! The City Center area is also really interesting, with all kinds of interesting restaurants nearby.

Great service and perfect Location

Centrally located within walking distance to all entertainment D.C. has to offer, this hotel was and is the perfect fit for the price and hospitality. Our experience and especially the staff made us feel as if our trip to D.C. and stay was at the most expensive hotel. Our other friends that stay at other hotels around the block, paid way more and didnt have the welcome home experience we did at this amazing hotel stay. Coming from Tampa Florida, all the places wed stayed across the nation, The Westin Washington D.C., is the top 2 best experiences. Thank you staff for the tips on where to visit and how to remain staff on our stay.. you make our family feel loved and safe as you would your own family, again, thank you..

Its a terrific place to stay in D.C. its conveniently located, close to the museums and monuments, federal and government offices, walking distance to bars and restaurants. The rooms are nice and comfortable. The staff is helpful and friendly. I had a terrific four days before Thanksgiving, when it wasnt too hectic. Fall weather conditions and early Christmas decorations made a pleasant stay.

Excellent staff at the front desk and behind the bar. Everyone was very friendly and helpful. Room was comfortable and spacious (The bed lives up to the hype!). The gym was nice and even had kettlebells. Will definitely stay here again.

I currently staying in a “Traditional Double” room. On my second night, I smelled something strange on my blanket. I decided to pull the blanket off to check if anything was on it. I pulled off the blanket cover and found a giant pee stain (picture provided).I called the front desk to ask for a room change. I can’t believe how unprofessional she was. Instead of accommodating me, she asked why I didn’t notice the smell on the first night. I had to explain to her how I did not inspect the entire room last night when I checked in. It wasn’t until I asked for the manager that she offered me another room down the hall.I waited about ten minutes for maintenance to show up with my new room key. He was nice and apologized for the inconvenience. I then had to pack and carry everything over to the new room without assistance in the middle of the night.

It started, with the valet and bell service. They didnt coordinate with each other and we were made to feel unwelcome. Also dont have breakfast there, if it was compted due to the poor valet and bell service, I would have been ticked off to pay $30 for a breakfast buffet that had over cooked eggs and under cooked sausage. Not until we sat down did the waiter offer made to order eggs. Overall service needs to be more friendly. On the bright side, the bartender in the evening was great.

The hotel is really nice, the only thing that would make it better is if it had a pool. Valet is too expensive, but it is DC. You can park across the street for $25 overnight. They have some delicious drinks on their drink menu as well. Minor complaint: we did get a call to our room as soon as we walked in saying several people complained about noise. We had just walked in and I was brushing my teeth and my significant other was changing. Neither of us was being loud. The room next to us, however, was being a bit loud.

Cristela, who check us in was so pleasant and welcoming. She placed us in a room with the most amazing view. Service during breakfast was outstanding. The servers made us feel like family. Barry at Infamy was super kind and attentive! The staff is great!

Excellent room and staff.

Nice clean hotel, great location, close to all DC destinations.

Enjoyed our stay. Hotel is located close to everything. Just a $10 lyft ride away from everything or a 1-2 mile walk. Wife was pregnant so walking wasn’t an option. Breakfast buffet TERRIBLE. Wish I could get my money back. Other than that. Great stay for a quick trip to DC.

This property is terrific. We had a long weekend stay to celebrate an engagement along with a few days of work around DC. The location is fantastic and the staff are amazing. After learning that we were in town celebrating, they upgraded our room to a lovely suite. It was large, clean, and had a lovely view of the nearby area. The bathroom was spotless and very very well-appointed. There were no hassles with anything throughout our whole stay and Faye, the front office manger, made it an incredibly special weekend. We will be back!

I always take Clorox wipes and disposable gloves to wipe down hotel bathrooms but didn’t need to use them as the bathroom was supremely clean. The beds were so comfortable and the pillows clean and lush. My family and friends said the same of their rooms in the same hotel - as we were there for my daughter’s graduation. Breakfast at multilevel restaurant was superb - even though it is buffet style dining, Emebet our sever kept our coffee cups filled with delicious Ethiopian coffee and made for a memorable breakfast experience. The location is excellent, putting you in close proximity to everything you want to see in downtown D.C. I will definitely be staying here again as the hotel prioritizes the same things I do when I pay for a home away from home.

You have a beautiful hotel! The rooms were very comfortable and food was off the charts. It was within walking distance of great restaurants and local shops. Was nice to stroll the streets and visit some smaller retail shops. The food along the way was great also!

I hate traveling because I love my own bed and the convenience of having what I need at my fingertips....I hate not knowing whats close by and being out of the loop on easy take out for meals. The rooms here were PERFECT! Super comfy beds! Would travel here again just for the beds (considering I usually hate hotel beds this is BIG for me!). Staff super helpful....I arrived early and was only in DC for about 30 hours....arrived to hotel hoping to just have my bag stored while I went out to see things. Went out of their way to find a room similar to what I had booked so I could check in early (and made it a point to find one out of the way after learning I was in the area for a half marathon and would be going to bed very early...think 6-7pm!). Then also helped accomodate late check out so Id have time to shower before catching a flight home. Was a hermit d/t half marathon and got room service. Food was GREAT! Came very quickly. Place was very clean and up to date. Id stay here again!

I’ve come here for church Sundays for over a year and have never had a bad experience. The staff is great, tentative, and the place is always spotless. I look forward to seeing Louis and Ana de Carmen because they’re always smiling and excited to upgrade our Westin experience!

Stayed for a conference. Conference staffing not very nice, and amenities for the conference were poor, although guest rooms are well appointed. Nice location in DC. Food is okay if you have no others options, but lots of nearby restaurants that are superior.

One of the best hotel where you can enjoy your stay. It is really best for arranging any sort of event with small or large group. You will love your experience

Pretty good hotel. The rooms were spacious, clean and comfortable. Staff was very friendly and helpful. The gym is good too. The only thing missing is that in the morning other than the one restaurant in the lobby there is just one small Starbucks which has some to-go snacks and similar stuff. But the Starbucks is also much smaller than usual and manned by one person.

I have enjoyed staying at Westin properties before and now they are part of BonVoy so I checked and the price was reasonable for DC. I did not have a car expense and it was very convenient to meetings within walking distance. Not often I find first rate hotels in DC under $200 plus taxes and that made this a bargain as well as a privilege to stay. Would suggest an Elite level perk of breakfast, though!

The Westin in Washington is bright, fresh, modern. The rooms are large and beautiful. The staff is professional and friendly. If you learn the bus, metro system it is easy to get to. Walking around the hotel you feel quite safe and there are lots to see. Overall a wonderful experience for someone who wanted to come to Washington to go to museums and just vacation a little.

Was nice valet 70 dollars a night is ridiculous though

First time in DC, love my experience in Westin hotel. There is a curling lane at hotel lobby, great fun with family and friends. Breakfast very nice and fresh, could be better if there is different dish every day. Limited choice for a raining night, since the only place to get food at hotel is the lobby bar, with simple choices. Rooms are not very spacious, but beds are comfortable, good value for money. Staff are very welcoming!

This was another excellent stay. Water was complimentary however only one bottle was in the room. Check in process was easy and excellent customer service was provided. Main reason for losing a star was the breakfast staff. Hostess was not welcoming and the waiter seemed like he did not want to be there. Overall an excellent stay.

Absolutely great stay at the Westin Center City in DC. Very friendly staff that provided positive outcomes to our every request. This was our first time staying there and we are sure to come back. Great location too. The lady behind the bar in the lounge is great. I felt like I was talking to a good friend. The hotel is very clean.

Very good location near White house. The rooms have windows to other rooms. If you like privacy then you may have to keep your blinds on all the time. Accessible to near by entry places. Taxi queue just opposite the property so very easy to commute

The hotel was amazing. The atrium is breathtaking the first time you see it. Rooms are very spacious and extremely clean. The concierge was very helpful when we asked to help to find our way to the metro station and helped us order tickets for tours around the city. Check in and check out was very quick. The Starbucks in the lobby was very convenient. Over this is a very nice and clean hotel.

A truly wonderful home away from home! The Westin is centrally located with easy access to the White House, National Mall, Monuments and Smithsonians. Staff here provide incredible service with a smile. The rooms are spacious with wonderfully wide bathroom counters. We would stay here again anytime!

The concierge, Cynthia was so kind and helpful. She will go out of her way to make your memories special, especially if you are new to D.C. I have stayed at a Westin in different countries and I always experience an incredibly hospitable staff with good food. I left this Westin with a warm and fuzzy feeling, similar to what I felt at the others. The room was clean and nice and the bed very comfortable.

I spent two nights at the Western City Centet over the New Years holiday. It was perfect. The first night was sold out and the hotel was packed. Even with so many people the staff were wonderful and helpful. The energy was great even with the craziness of the night. I was hoping for an upgrade into a suite upon arrival but nothing was available at checkin. I spoke to the front desk for my second night and got the best gift to ring in the new year. I was upgraded to an Atrium Suite and it was beautiful. By far one of the best and most unique rooms I have ever stayed in. I also ate breakfast with friends both mornings and it was wonderful. Abdul helped take care of us. He was a gem!!! I will definitely be back on my next visit to DC.

Weve had great experiences here that have really shaped our loyalty. As usual, when we arrived to our 2-night stay at the Westin Hotel in Washington, DC, we had a wonderful lady named Cynthia greet us with warm welcomes and GEORGETOWN CUPCAKES! She remembered us from when we stayed here previously and we remembered her which was very refreshing and made the start of our experience special! Our room was immaculate. We went out to walk around and when we arrived later, Cynthia had put together a sweet note of amazing site/restaurant recommendations for us!! WOW, that is great customer service!! She really made our stay feel personalized and special. We 100% recommend Westin. You wont be disappointed!

The Westin is on my top 3 favorite hotels of all time. This location is in the heart of the business district so everything is pretty close and you have easy access to the metro! Check in was a breeze, friendly staff, clean rooms and spaces. The only non-convenient thing about the rooms is the lack of microwave. I stayed here for about a week and during my stay I got ill so eating was a bit difficult. Unfortunately when I was finally able to eat something, I couldn’t warm up food I had delivered the night before that I couldn’t eat. I personally think a hotel this amazing with prices like theirs should have a microwave available for those unexpected moment when someone might need it!The lobby restaurant/bar is a great place to eat and drink if you’re too tired to get out for food.Great hotel gym as well.

I stayed here while in town for work and truly took advantage of the location. I could walk to a multitude of insanely delicious restaurants on 14th and also to many government buildings on Penn. The lobby was clean and inviting. Check in was conducted efficiently and Faye went out of his way to make sure my stay was relaxing and comfortable. The breakfast amenity is a continental breakfast but you can upgrade to the buffet for $6. Jose held an spg reception while we were there with complimentary wine, which was a thoughtful and unexpected benefit.

I am a frequent traveler to Washington DC for business and l always enjoy my stay at the hotel. Upon arrival l am greeted by great staff team and hats off to Faye Mbaye for providing impeccable service, he is always with a smile and does not hesitate to offer assistance. As a platinum member, l am pleased with the recognition l receive.I enjoy the facilities which are clean and conveniently located.For morning breakfast, the continental buffet is great and l am always provided great service by Abdul, Alem and Emebet. This is an outstanding team and remember my preferences. Such as tea/coffee to go etc. Definitely a great hotel to stay for frequent travelers

Was a OK stay. Check-in experience was great. We forgot our toothbrush at home to reception was quick enough to provide us a set. Morning breakfast experience was not very good. A rude server and dysfunctional egg station. Nevertheless walking distance from markets and restaurants. One can walk till whitehouse and get big bus.

Clean, nice lounge and bar area, close to all site seeing places. Bed very comfy. Could improve Starbucks, second day they ran out of breakfast sandwiches, the muffins we like and coffee we like. Not impressed.

Our stay at the Westin, DC was wonderful. The staff immediately attended to any request we had, the rooms were clean, the front desk efficient and knowledgeable. Highly recommend!

Beautiful place to stay. Suite was very nice. Could stand a little more counter space in the bathroom, but nevertheless the tub more than made up for it! $50 per night parking fee...

I had a very bad experience in this hotel. Usually when we book the information is given om hotels.com very clear but this one! There are 3 most stupid things that everyone should be aware of -1. No Free WifiThis is the lamest thing! I mean there is a starbucks next door that has wifi but this big hotel with hefty per night cost does not have free wifi! Wtf, that is just stupid.2. No Free ParkingWell, this one i wanna write about especially. The front desk didnt mention any parking charges. We gave our Tesla keys to valet and they didnt even close the car door properly due to which the car didnt lock. They charge 65$ per night. That is extremely high and illogical. Also they should write this big and bold but there is no mention of it anywhere.3. No Free breakfastOkay, understandable. But its 30$ for breakfast where they dont even have a good variety and supply. I am glad saved my money here.Overall, very poor and annoying experience. Also, the front desk persona unpleasant

Positive: No ice machine in entire hotel, no wash clothes, rude customer service etc.

Great stay!

The Westin Washington was an excellent place to stay! It is walking distance from National Mall where all the main attractions are located( Lincoln memorial, the White House, Capitol) . With a great location comes a higher price. This hotel is not the most affordable. I paid about $250 for 1 night . That price DID NOT INCLUDE breakfast (buffet offered delicious food for about $35 Per person) or Parking ( $60 overnight).I only gave it 4 stars due to the high price I paid for only one night but overall my experience was awesome! The hotel is very modern and clean. Every room faces inwards so as other reviewers said curtains closed if you want privacy.Thanks to my concierge Christopher! You have great customer service skills and gave us great recommendations on where to go eat!!

This Westin in DC is my go-to hotel whenever I am in town. Well located within the center of DC, well-appointed rooms and the best of all … a service staff that is amazing!From fast check-in with an extremely courteous front desk staff, to help with luggage, car parking and room amenities. Bar/restaurant Fringetree is highly recommended … bartenders Barry and his team Shawn, Iyana and Dana are the greatest I have seen at hotel bars and restaurants (and I travel a lot!).Food and beverages manager Mehret cares a lot about her guests, always with a smile fulfilling various requests, on everything from bar/restaurant during the day/evening to the great breakfast buffet with the very attentive Emebet and Alem in the morning!The service even starts before you arrive in the hotel! Manager Faye greatly watches out for arriving guest, especially repeating guests, and does his utmost best to accommodate wishes for special room assignments and amenities … when I arrive everybody already knows I am coming, and one of favorite rooms is ready -- awesome! This type of service across all staff, from valet guys, to porters, front desk, night shift (especially to be mentioned Brian and Kent!) and bar/restaurant personnel, and including managers, makes a big difference for a hotel, it’s like feeling a warm welcome being taken care of all the way.I surely will return!

My experience of this hotel was perfect. Check-in was easy and the staff was friendly and helpful. The concierge was helpful. The room was clean and comfortable. The shower was awesome. Other than the price of the food, I have nothing negative to say about this hotel. I would definitely stay there again.

Faye and Wesley manage a great Front Desk team and they are great about having my check-in package ready so it streamlines the process for me. They also go above and beyond to make sure my room is perfect. Franck & Mehret make sure that I have nice food and beverage perks that come with being a repeat guest. Shawn, Kathy, Donna, Emebet, Alem and Ahmed have all taken great care of me in the restaurant and the bar. Patrick seems to be carrying on the positive team traditions that Steve and his predecessors started - if anything, stepping it up a notch in their preparation for returning guests. Hearing good things about the new GM (Anthony) but our schedules haven’t allowed us to meet yet. So Anthony, just know that you have an excellent core team and they are doing right by your guests!

In town for business, its a solid hotel. Stylish enough. Got in twenty minutes before the bar closed, and the bartender was perfectly happy to take our food and drink orders. Staff have all been friendly, accommodating, and competent. Rooms are nice enough. Mattress is nice. Shower has both an overhead rain faucet and a handle faucet, which is neat. Location is the real reason were here. Right next to our meeting location, but its also very near the white house. Convenient.

The hotel is perfect for a trip to Washington D.C. when one is likely to spend much more time outside of the hotel than in. It is perfect for business trips and for tourists who want to see the sites. The staff is very friendly and helpful. This applies to ALL of the staff: the young man outside the hotel, the concierge, the bartenders, etc. I like the inclusion of a refrigerator in the rooms and free water was a special treat.

We always enjoy our stays at Westin ! You can alway be sure that everything will be great ! Love the recognition of being a gold elite Bonvoy member. Buffet breakfast was very good, lots of variety. Internet was good . Great location, about a 15 minute walk to Mall . We were able to catch the cherry blossoms. Really enjoyed our stay !

Had a very pleasant stay in a very pleasant city. Front desk staff are friendly, helpful and welcoming. Room was adequately stocked with water, tea and Starbucks coffee. The little touches like the bottles of lavender oil to help with sleep is noteworthy. DC is a very walkable city so location is ok. Has a 24 hour CVS and 7-11 close by.