I have utilized Collins Elevator Service for the past 4 years to handle the maintenance and the repair of the elevators in a DC Government building that I manage and the experience has been amazing. They are very responsive, professional and dont overcharge for their services. I will definitely continue to use them at any future buildings I manage. They are a God-send!

Very knowledgeable and patient technician.

We tried calling to get a quote on installing a new elevator phone. Someone from their answering service picked up and we explained what we needed and never heard back from anyone. I tried calling again a week later, and the woman who answered the phone immediately became irate and said I was just wasting her time and was probably trying to get a second bid to price shop. I have no idea how she came to that conclusion because we had literally been on the phone for 45 seconds at this point. I explained that we were actually looking to transfer our maintenance contract as well and she literally said to call another company and stop wasting her time. What the heck??

Great Company to do business with ! I have worked with Collins in different projects for more than 6 years now nothing but top notch service!