Rachel was wonderful!! Made everything needed to do fast & a pleasure to work with.

They have been incredibly helpful in guiding us in getting the appropriate insurance on our new home. They were patient with all of the questions that we had and were quickly available whenever we needed them. Great company with great employees.

I came to Grace needing insurance, having no idea what I was doing. She led me through it so easily. She also explained everything to a T! Thank you so much Grace!! Flatlands is so very lucky to have you!!

They helped me very quickly! Super easy over the phone process. And they emailed me the papers for me to sign digitally!

I love Flatlands Insurance! I always get them on the phone quickly without being on hold and get my bills paid super fast. Grace usually answers she is very nice and professional.

This is by far the best workplace Ive ever had the pleasure of being a part of. The team and owners truly do care about our clients and find the best coverage options to meet their needs! If you have any questions or need any part of your life insured...give us a call....weve got your WHOLE WORLD COVERED!

I cant say enough good things about this group, especially Carmen and Priscilla!! I was in a tough situation....needed to add a new vehicle to my current insurance but was unable to do it due to hurricane watch in our area. I contacted Priscilla and Carmen (on a Friday I might add AND they were extremely busy with current customers validating their coverage due to impending hurricane), and within the hour, they had me completely covered!! Their professional manner is top rated, their insurance knowledge is vast, and you couldnt ask for more courteous individuals!! I would definitely recommend these two ladies for anything regarding your insurance needs!!

I have always been treated wonderful here. They are always extremely helpful and do all they can to help with insurance needs.

They are caring and punctual in responding to me in a professional manner.

Very professional, helpful and kind group of people to work with!!

I started working with Flatlands after my realtor recommended that we may be paying too much for flood insurance and said we should check around. Since our plan was through NFIP, the rates are not supposed to vary from provider to provider but I soon realized that this is all dependent on the information NFIP has and the lengths to which your agent is willing to go in order to secure the proper rate (I am not implying anything shady here - just that the process actually can require quite a bit of legwork and advocacy on the agents part). When our previous insurance provider informed us that our situation was hopeless and she couldnt help us, I placed a cold call to Flatlands and was linked with Carmen Folk. She is amazing and went above and beyond to secure the proper rate. In addition to saving us more than $2000, Carmen was friendly and efficient. She made multiple trips to our home and kept me updated with phone calls and emails throughout the process. I appreciated that she took time to really understand and explain what was going on and that she kept fighting for us. If you are seeking flood insurance or worried that you may be paying too much, it is worth seeking out Flatlands. They are amazing!

Wonderful team and great service. Highly recommend them for all insurance needs.

The staff are very knowledgeable and friendly.

Easy and fast.

Best place in the world to work!