user
Lowes Air Duct Cleaning
1000 Potomac St NW 5th floor, Washington, DC 20007, United States
Appearance
Lowes Air Duct Cleaning

Comments
Ry
Review №1

Excellent service. Belman Hernandez was extremely knowledgeable and efficient. We will definitely use them again.

Ke
Review №2

We had a great experience using this company. My wife called for an appointment to have our air ducts cleaned. We were pleased to have an appointment scheduled within days. Our technician was professional, friendly and efficient. He got the job done right and made sure we understood what was being done. I highly recommend this company and will definitely be using them again in the future.

St
Review №3

The tech, Bruno, was the best. He called about arriving early and arrived when stated. He explained the process and made sure everything was clean and working properly before he left. Great business!

Sa
Review №4

Lowes was very responsive and supportive. I had to reschedule our original service due to some renovation issues and they were very accommodating. They were very communicative and sent emails prior to service to confirm services. On the day of, they gave me a window of time. On the day of service, our technician called and said he would be in the area earlier if that was convenient for us. I thought it was very considerate for them to call to say they could be early, but I also didnt feel pressured to get there earlier, because it would have involved myself or my husband leaving work a little earlier. Our technician, Eric, was kind, helpful, efficient and knowledgeable. We really liked our experience with Lowes and would recommend!

pi
Review №5

Technician called 30 minutes prior to arrival and was on time. We first went through the house to point out all the vents. He said it would take him 2 to 3 hours. He took several before and after pictures and texted them to me at the end of the job. He was very professional and used quality tools to get the job done. Overall I would use Lowe’s air duct cleaning.

Ch
Review №6

My SO and I recently purchased our first home and the air ducts were filthy. I requested an appointment online on a Sunday and the next day I received a call and email with my quote. Due to a cancellation, they were able to come out the next day. The technician gave us a call and let us know he could come earlier and arrived early which was great for our schedule. The tech was helpful, professional, and did a great job on our air ducts and dryer vent. We are very pleased with the service we received. The service was worth the price we paid. Recommended.

Fi
Review №7

I have to say it’s very hard in this day in age to find aReliable and honest company that will show u what they did and how they did it, he got right to the point and made sure everything was done perfect. I was very satisfied with the service and professionalism of his work. Thank u (Mike).

Me
Review №8

Juan was awesome! Did a very thorough job and looking forward to some cleaner air piping through my house!

Gr
Review №9

It was a great professional job well done. I received a phone call about an hour before alerting me of arrival time. When The service professional arrived he quickly alerted me about the job and what it entailed. They took before and after pictures and was very courteous. I would recommend and use again. Defiantly will try there other services.

Re
Review №10

Juan was extremely professional, quick, and fair. I thought I needed more work than I did. He was honest in telling me what was necessary and what was not, at this time. Will definitely use them again!

Ka
Review №11

For starters, I chose Lowes Air duct cleaning due to its reviews on google. I am not sure I will do that again. Unlike other people, I cannot give a fair review since the gentleman that came to our house seemed pressed with time, did the work within two hours or less and left. Made me wonder how dirty the vents and returns were or if we really needed the work. I guess well never know. Also, when I scheduled the appointment the first time, I was given a quote, 3 hours later when I called to schedule the appointment I was quoted $100 dollars extra. I told the person on the phone how was that possible and he said it must have been a manager who quoted me such a special rate. Nonetheless, he honored the first quote I was given earlier and scheduled the appointment. I would suggest shopping around in the future.

Pa
Review №12

I have no complaints about this company. The young man who was here was polite, efficient, wore a protective mask and took off his shoes when entering. He did a thorough job, replaced everything to its original position and cleaned up any mess that was made

Li
Review №13

This is a great company that I come across on the web. They work hard to clean my air duct very well and even helped with other small things which make my system in good shape, and keep the original fair price. I am very satisfied with Lowes Air Duct Cleanings good service and definitely recommend to any of my fiends and the community. The technician is great and on time with efficient work professionally.

Jo
Review №14

Technician arrived on time and cleaned the dryer vent quickly and efficiently. I would definitely contact them again for future service needs.

Re
Review №15

The ducts and vents were cleaned very efficiently with their special equipment. The air quality in my home is much better now. The technician was polite.

Mo
Review №16

Easy scheduling and technician was on time and the company didn’t have any surprise charges. Easy bill payment online after service was complete. I’d definitely use them again.

Ch
Review №17

I highly recommend Lowes for duct cleaning. They are reasonably priced, timely, and easy to work with. Added bonus: when a Sears contractor tried to scam me regarding my ducts, they took the time to explain the air duct disinfectant scam without even knowing that I would be using them!

ki
Review №18

The Two Technicians that came out to do the Duct Cleaning at my home were Very professional, Kind & respectful of my home & My family . They were very Knowledgeable & answered all my questions. They also gave us more helpful information we didnt realize so Were helpful in that way as well. I’ll definitely have them come back the next time we need this service or any other we might need in the future !

La
Review №19

The people who came to clean out our vents were very nice and did a very good job--but they damaged one of our vents when they put it back together! It is now bent and wont close.

Ma
Review №20

I am very satisfied with Lowe’s Air Duct service. The technician was prompt and arrived at my residence in a timely manner. He was professional and courteous. Also he took pictures before and after the service was completed. I would rate the company 5 stars for the service and affordable prices.

Jo
Review №21

Great job. Very personable and professional technician completed a lot of work efficiently.

Jo
Review №22

We called about getting the dryer vent at our home cleaned out and Luis was very professional and courteous. He came out within just a few days of us calling, showed up on time and was very quick but thorough. Would definitely recommend Lowe’s!

Je
Review №23

He arrived within the specified time frame, and called 30 min. prior to arrival. He was professional and courteous throughout the process. I was very satisfied with the service and would recommend them to others.

D
Review №24

Lowe’s did a great job of cleaning the vents in my condo after I had major remodeling done in my unit. I appreciate the professionalism, courtesy and knowledge of the technician.He clearly answered my questions and provided a before and after picture of the dust and debris which was vacuumed out of my house. He also helped me to change the filter on my unit.The biggest difference I noticed is that I no longer cough when I’m directly under a vent when the unit turns on. I will refer this company to others who need the service. Thanks, Lowe’s!

Zu
Review №25

Amazing service and did everything on time. Will definitely use them again!!!

K
Review №26

We had all of our air ducts, intakes and dryer vent cleaned this past week. Werent sure just how full theyd be but so glad we had this done. Luis was early, explained how things looked before and after and showed us pictures of what we had going on. It was a very good experience and Id recommend Lowes if you need this kind of service. I feel better knowing our air quality is greater and hopefully allergies will decrease.

Mi
Review №27

I chose Lowes based on their previous reviews and proximity to my home. Appointment scheduling was easy. The technician was very communicative before the visit with updates on arrival times and a couple of questions about what kind of home hed be working on. During the visit he explained the process and simply went about his work undistracted. He completed the work just ahead of schedule and took the time to make sure the areas he worked in were left as he found them. This was my first time using Lowes for HVAC and dryer vent cleaning and will use them again in the future. Highly recommend!

An
Review №28

This is the second time I requested the service from Lowe’s Air Duct Cleaning, and I hope they stay in business indefinitely, because they are very good. I called several other companies in the area, and they either did not pick up, or did not follow on with the placed work order. The Lowe’s guys are extremely responsive and responsible. They are easy to reach, they send an email confirmation, they give you the estimate, send the reminder of the appointment, and come when promised. Mikhailo, the technician, is very thorough and helpful, he explains everything that is going on and may need further attention, and makes you aware of ongoing promotions. It’s as business should be done, which is not easy to come by these days.

El
Review №29

Paul did an excellent job at cleaning my dryer vent. I highly recommend this company to everyone! Will definitely use this company when i need to clean the air duct.

Je
Review №30

Juan Ortiz and his partner did a great job. They are very professional, very fast, and friendly. Juan even changed the AC filter for me.The price is reasonable. Detailed price was disclosed upfront so we were aware of the cost which suited our budget.They sent me couple of confirmation emails after we made the appointment. They called twenty minutes before they came. Wearing booties all the time.Using their service was really good choice. I would 100% recommend Lowes.

Ki
Review №31

Lowes have great reviews on Google that gave me confidence. Really no surprise but thankful I made the right choice ! Staff are professional and attentive, leaving no mess in the house. Highly recommended !

Ch
Review №32

Second year in a row that they professionally responded to our request to clean the dryer exhaust vent. Timely and thorough. Will use again.

Wi
Review №33

Your service exceeded our expectations. We had never had our air ducts cleaned in the 40 years we have been in our home and were not sure which company to pick. We did our homework through the usual websites and found a large range of prices ($34 - $900) and a wide range of quality reviews. We chose Lowes because of the good reviews on Angies list and it was an accurate review. The initial contacts with the sales rep were positive. He responded very quickly to our questions and was very professional and answered our questions - it was clear he was familiar with the process. The technician who did the work was also very professional and competent. We explained what he was doing and we were comfortable with him in our home. All in all we were glad we chose Lowes for the job.

Mi
Review №34

Outstanding service at a great value. Paul spent over 2 hours cleaning our ductwork, which had not been cleaned in years, and the before and after were very impressive. This is an honest, reliable company who can be trusted to do the job. I have absolutely no reservations about recommending them to someone else.

Jo
Review №35

The technician was prompt, communicated well, and was very professional. He did the inspection first and then spoke with me about the areas that needed close attention. He took care to make sure the job was completed in a timely, and neat manner, even answering the questions from my 4 year old.

Pl
Review №36

Mike did an excellent, professional and quality job. He explained everything he was doing and did do with pictures to prove it all. He even cleaned up everything after himself. There was not one thing I had to do after Mike left. I even hired him for another job before he left.

El
Review №37

This is an honest company. When they inspected my ducts, they told me I didnt need to have them cleaned (due to recent furnace replacement). All good!

Ze
Review №38

I received excellent service from Lowe’s technician Michael. He was prompt, courteous and did a thorough job of cleaning my air ducts while explaining the process and answering my questions. I recommend this company :)

Mi
Review №39

Need annual cleaning of my dryer line. Very professional service. Pleased to have found this company.

Ti
Review №40

My experience with Lowes was 100% positive. The technician was prompt, friendly, and professional. Highly recommend.

To
Review №41

The technician was prompt, neat and clean the dryer duct to spotless!!! He took before and after pictures so I can see the quality of his work. He then put the ducts back together and taped every joint. Definitely would use them again!!!

An
Review №42

Luis came out the other day to clean our chimney! Couldn’t be happier with the work! They fit me in right away too!!! He was polite and punctual! Thanks for the service Lowe’s! A great bargain!

Ja
Review №43

The technician that came to the house was great. He was professional and gave us honest assessment of our air ducts. I would use them again and would recommend them to others as well.

Ce
Review №44

Eric was the tech that came out to clean my dryer vent. He called 30 minutes before his arrival to let me know what time hed arrive. Once Eric arrived he explained exactly what hed be doing since I had never had this service before. He answered all my questions and he explained that my dryer should have been pulled out a little more as the hose was pinched. Eric made the adjust for the position of my dryer after he cleaned my vents. I used my dryer late that afternoon and I didnt have to run my dryer twice to dry my towels. Thanks to Eric and Lowes Air Duct Cleaning.

Mi
Review №45

On time, very nice guys! Very considerate, took off wet shoes, cleaned up. GREAT JOB BY ALL

Wa
Review №46

Fast, efficient service, friendly and safe.

El
Review №47

The technician Julio did a great job and gave great recommendations on how to keep the air ducts and vents clean. Did not try to upsell anything. The price agreed was the price asked and paid.

W.
Review №48

The service provided was wonderful at all levels; but especially so when the technician, Daniel. When he arrived, he got right down to the business of cleaning my second floor dryer vent. He explained to me what was to happen and handled everything in such a professional manner – EVEN when he was up on the ladder, and there was such an “explosion” of lint that came out as he was maneuvering that hose apparatus, that he was – no exaggeration – covered in lint from his hat, face, and upper body to just slightly below the waist! The dark clothing he had on looked light gray from the large amount of lint (I’d estimate at least eight years’ worth). He came down, I gave him a couple of towels to clean off the lint then he went back up and resumed his work. In the military, we’d call that going “Above and beyond” to complete the mission regardless of the obstacles – Daniel, impressively, did that!

Al
Review №49

I was very happy with my tech. He arrived at the beginning of the time window. Explained the process. He was efficient and clean. And professional. I would not hesitate to hire Lowe’s again.

To
Review №50

Very helpful and patient. Explained the process and provided before and after photos for comparison. Would recommend.

Le
Review №51

Wonderful service! This co was far better than the others I have tried. I really appreciated their fine work and timliness

Ni
Review №52

Eric was very professional and courteous. Even though he was in our home for several hours, we barely knew he was there! Very pleasant experience.

Ca
Review №53

These guys get the job done. Very easy to work with and would like to keep a workabe relationship with them in the future

Wi
Review №54

Luis was our technician and he did a great job.He showed up on time, worked well with us, followed up with me after with pictures, and was generally nice and approachable.

Ja
Review №55

The tech that came out was very friendly, and did a phenomenal job. He was on time and discussed with us our situation with pictures. Go with Lowes if you dont want to over pay for duct cleaning.

Ch
Review №56

Lowe’s sent a duo of professional, friendly folks to service our home. They took their time and were extremely efficient. What a great experience!

Ka
Review №57

The person who cleaned my dryer vent arrived within the agreed upon time frame. He removed his shoes before entering my house and worked very quickly to get the job done. Within two - three hours after he left a supervisor contacted me to ask if he could stop by to be sure the work had been completed properly. I agreed and after checking, the supervisor confirmed that the work had been completed to is satisfaction. Note the supervisor also removed his shoes before entering my house.My only concern is that the person who cleaned the vent did not remove lint on the floor around the dryer (unbeknownst to me the hose had been disconnected for some time prior to the cleaning and lint was all over the place). We asked the supervisor about this and he said the company did not require their service people to do this; although, if it had been him he would have gotten it up. Despite this, I would use Lowes Air Duct again. I appreciate that the job was done quickly and correctly and that the supervisor stopped by to check the quality of the work. Kudos!

Ta
Review №58

Friendly technician told me exactly What to expect. He did a great job on our new 50 year old home on our ducts which had most certainly never been cleaned before.

Ir
Review №59

Detailed price was disclosed upfront so we were aware of the cost which suited our budget. Using their service was really good choice. The stuff was friendly yet professional. My dryer vent looks as brand as new. :-) Thank you!

An
Review №60

Mike was very professional and had an answer for anything I asked. Very knowledgeable and tedious.Lowes will be cleaning my ducts from here on out!!!

Ja
Review №61

Pavlo was great and did above and beyond work. Very satisfied with the service

Jo
Review №62

Excellent serviceDone with professional detailFriendlyNeatInformativeCost is what was expectedHighly recommended

Ma
Review №63

The Lowes employee who came to clean our ducts was actually early - he called when he had a previous cancellation to ask if he could come earlier. He worked non-stop beyond the original time estimate to make sure the job was done right. He was extremely polite, clean, and courteous, and even helped lift a big box up the stairs for me un-prompted! Lowes has great customer service and doesnt quality work!

Kr
Review №64

Service was fantastic! I had my air ducts, fireplace and dryer vent cleaned. They hadnt been cleaned in 8 yrs and I have cats so you know they needed it. Eric from Lowes came out and was exceptional. He was careful in my home and did an amazing cleaning job - showing me before and after pictures. I couldnt be happier and highly recommend Lowes.

Jo
Review №65

Great service. Before and after cant be compared. Very satisfy and will be using them next year if necessary. I recommend.

El
Review №66

They were on time, polite and did a nice job servicing our chimney.

sy
Review №67

Highly recommended! Lowe’s AirDuct Cleaning is very knowledgeable and professional.

Mi
Review №68

We were very pleased by the work of Erik. He was very professional, and very thorough. Would highly recommend Lowes.

Vi
Review №69

Work was done efficiently and in a very courteous and professional manner.

Jo
Review №70

Time was of the essence, so I am very satisfy because it was fast and the service was very professional. Got a recommendation from a friend that currently lives in Chicago. Overall very happy.

Ji
Review №71

Highly professional service. Response time and technician excellent!

Jo
Review №72

Very professional. Thorough.

Wa
Review №73

Great service over the phone, on time arrival, and absolutely efficient and great service and a job well done on site, very professional and courteous.

Jo
Review №74

Had my share of doubts since I am creature of habit, but since I needed new cleaning service in the aria I gave my trust to Lowes and I am more than happy with the outcome. Very well deserved 5 stars.

Da
Review №75

Could not have been Better!Get him a pat-on-the-back...he could not have been Better...send him back to me...Eric

Ja
Review №76

Job done as advertised. Satisfied with the work and recommend.

Va
Review №77

They did a fantastic job!!

Ja
Review №78

Very professional, reasonable and no surprises with the cost and amount of work. I would 100% recommend Lowes.

De
Review №79

Luis was very did an excellent job and was very thorough.

Je
Review №80

I arranged to have the ducts in my 2-bedroom condominium cleaned by Lowes. I called one day and the next day at 8.00am, after a pre-call at 7.30, the technician showed up. Unfortunately, after his inspection of the apartment he determined that the cleaning could not be done due to the peculiar configuration of the ducts and other related problems accessing the HVAC system (the heat pump is in a closet with very little space to work). The technician said that he could do only part of the job but that it likely would not solve the dust problems in the apartment. After discussing various options we agreed that another strategy would be for me to install dust filters inside all the registers. The technician said he had done this for a relatives basement; also because he was unable to clean the ducts.So, despite the fact that the job was not done the technician was honest, thoughtful about his further recommendation and did not push a service on me that would not have been satisfactory. Furthermore, even after I offered the manager-in-charge (over the phone) to pay a consulting fee since the technician had shown up, instead Lowes returned the full fee to me immediately. For this I give them a 5 star rating for being honest, thoughtful and professional about my situation. Surely another less honest vendor would have done the job, taken the fee, and left me with an incompleted and unsatisfactory result. Five stars for Lowes for a professional approach!!

ke
Review №81

They did a Great Job!

Au
Review №82

Excellent service, professional.

St
Review №83

Wish all businesses cared as much for the customer as this company does

Information
40 Photos
83 Comments
4.9 Rating
  • Address:1000 Potomac St NW 5th floor, Washington, DC 20007, United States
  • Site:http://lowesair.com/
  • Phone:+1 202-300-4450
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Chimney sweep
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Similar organizations