Absolutely top notch of a place!!!!Andrew and Robert were very nice and kind.They answered ALL of my questions and helped me get the best price for my tires.BEST CUSTOMER SERVICE!!!Iβll definitely be a long time customerπ
This Troy Maple Belle tire location Jonathan was easy to discuss my options of tires and made sure I understood the difference in the tires I was looking for and Jonathan expertise made my choice with his input the right choice . Ladys no up sales here only TRUTHFULNESS . Clean social distancing lobby friendly staff. Excellent mechanics .I encouraged all customers to make a appointment there busy but your having an appointment your in and out in a reasonable amount of time. Check them out and ask about any offers from rebates that you maybe eligible for I was and that made my purchase of my tires and myself even more satisfied with this Troy location . My experience was absolutely amazing. Thank you Jonathan and entire Belle Tire staff.
My daughter needed two new tires on her 2016 Malibu. Andrew andRob were very helpful and provided me with the information needed so that I could purchase the best tires for her vehicle while maintaining quality at a minimum cost. Rob serviced us immediately, upon entering the store, and assessed her vehicle tires. Within an hour of our visit, her vehicle had been serviced and was ready for the road. WE appreciate the prompt and efficient service!
They where nice but they need more workers. First I got there about 30 minutes after they opened, they told me 3 hours, ok not a problem, so I waited. Then they told me its going to be longer and they couldnt give me a time. So I left disappointed .
Took my dads car in to have all 4 tires balanced $60.00 Sat there 2 hours did not fix the problem. Took it to Nortown Collision found out the CV joint is bad on one side and the Drive Link is leaking and the TIRES WERE NOT BALANCED My Dad is on a fixed income. Shame on you!!!
Everyone I have ever dealt with at this Belle Tire location has been completely professional and courteous. I have had work done on my S.O.s car as well as my own and would fully recommend these folks for issues with tires, suspension, and brakes.
These guys are great! I brought my tire that had a valve stem and rim leak that another place had tried to fix twice. Brought it up here and they cleaned the rim and installed a new valve stem FREE! Fixing the problem. And, they have free, self help air. Great guys at the front desk too.
In my opinion, one of the better belle tires in the local area. The techs know what they are doing and customer services has been great since I started coming here.
A few weeks ago I visited the Belle Tire in Roseville at 14 and Gratiot. I had all four tires replaced on my fiancΓ©s vehicle. With an 8 am appointment (right when they opened), it took nearly 3 hours for the service to be performed.Lets fast forward to todays visit at the Belle Tire on 14 and Van Dyke. I dropped my leased vehicle off for a tire repair (had a nail in it), without an appointment right when they opened. I was working during this stop, so I had to leave my car and continue my day with my coworker. Exactly 30 minutes after I dropped the car off, I received a text message that the service has been completed.I am very happy I decided to give this Belle Tire a try. The service was fast and the staff were friendly. Not to mention, my car was patched and my issue has been taken care of free of charge.I highly recommend this Bell Tire oppose to the other locations, as they are very efficient and friendly.
Fast service and incredibly friendly staff.They allowed me to purchase tires at rates of their summer deal even though I wouldnt be able to make it in for service until after the deal expired. 10/10 would recommend.
Employees are very attentive and sincere. They are truly professional.
Great tire store anf excellent mechanics, will go there again
Mostly good work. Not always.I paid to have a gas tank issue fixed. Got the car back with the same problem.Maybe just get wheels/tires/suspension here.
They are wonderful. They had the best price for the tires I needed. They didnt have them in stock, so the sales person, Charles,drove to their warehouse to pick them up. Great service.
Andrew, an assistant manager, was very helpful, informative and the whole crew did a great job.
Professional workers time wait was less than anticipated plus tire repair was FREEI would definitely recommend this place!
Given tire quote, and complete list of additional parts that needed to be replaced. In and out in 90 minutes.
Fast, friendly service. Free tire rotation and repairs. Great prices, honest employees.
Itβs the smallest things that can make the worst of weeks better. My name is Mike Iβm writing this review on my wifeβs account, I had to put it out because today I felt like thereβs still good people in this world. With covid Iβve been 7 days a week living at my shop (engineering and hospital equipment manufacturing) Iβm due to pick up my brother In Ohio in the morning and sure enough there goes a tire. Iβve called everywhere trying to get a slot. Called up this location and immediately had me come in so I left a few minutes early. As the job was finished I went to pay and I canβt remember the gentlemanβs name but he handed me an invoice for 0$ for what should have been at least 180 not including labor. Whether he seen my distressed look or not I couldnβt believe what was going on. To that man I appreciate you being generous and kind and to the team for getting me back on the road and ready for a 8 hour trip back and forth. It may be nothing to someone but people had it rough this year especially business owners and their employees thatβs why this means so much. Expect my business permanently is the least one can do. God bless America and god bless these guys at belle Tire in Warren Michigan.
Not recommended, I will definitely not shop again in this location
5 stars is an understatement!!! I popped a tire back in Feb 2018, came to belle tire to get a new one, it wasnt in stock received a loaner tire. Fast forward 2020 turning my car in one tire doesnt match. Came back to belle tire Justin took care of me no problem no questions asked. Thank You so much for you complete understanding.β€
AwfulMade an appointment for an inspection and to have a simple valve stem replacement and they told me it would be several hours before they even could get it on the lift.Whats the point in having the option to schedule an appointment online especially if they cant ever honor the time scheduled.Also I believe they dont even look at the online appointments for the day before hand at all because they acted lost when I came in at my scheduled time..Belle tire corporation needs to fire management that cant run the shop on schedule.
Didnβt buy my tires from Belle Tire as I had just moved here from Florida. I brought in a flat tire to be repaired fully expecting to pay and when they were done installing the fixed tire I asked how much was the bill they said βNO CHARGE!!β Great customer service from the gentleman who work here. My new tires in the spring with definitely be from Belle Tire!!!!
Costco had a deal on Michelin tires but i have been loyal to belle tire Its easier to get the tire rotations there and just have them do the alignment because costco does not. I went into this location with my receipt from costco spoke to a guy forgot his name but the card on the desk said assistant manager to see if they can match because belle tire has the lowest prices guaranteed. He says you got 110 dollars off i cant match it hands me my receipt back and walks away. So I got my tires from costco and went to the roseville location for the alignment and he asked where i got the tires I told him and explained what happened at the other location and what you know he knew about the costco deal and said we are the lowest price guaranteed. Because this miserable employee they have lost a customer for life. Good Job!!!!!
They always provide better service and concern for your car than any other auto service facility
The service was good. But the wait to have four new tires installed was too long . The wait was two and half hours.
I showed up at 2:45 for a 3:00 appointment today for a set of tires I was told by Ken that it would take 90 minutes. While I was waiting, the music in the garage was so loud it sounded like a night club and I heard workers dropping eff bombs. At 4:00 they came out and told me they cant get their bay door open. I asked if my tires were done or close to being done. They told me they had not been able to pull it in yet! I asked why I was not told that when I arrived at 2:45 and was told, I dont know.This is my first time here and it will definitely be my last.
Went in for a flat. They fixed the tire and got me in and out faster than the time they quoted.
They diagnosed the problem - without upselling - and provided a timely fix. I found a slight adjustment was needed, so I went back on a Saturday afternoon (very busy time!) and they got me in and out with the updated adjustment in an understandable time frame.I appreciate their honesty and service.Theyre good at what they do. This is where you want to go and trust them to do whats right... with no upselling...
Always great and efficient service. Highly recommended!
Poor customer service and high pressure sales on repairs. look else where for getting fixes done.
Very poor customer service. Does not offer solutions for maintainace problems that they dont have the time for π. Theyre only making money because of the brand name.
Very happy with the service here, very fast & they get the job done right. Ken took care of me, would come back for services!
Great service and fast . Love the new tires .
Fast service and good prices
Great job the vast majority of the time. Every time I get this one guy at front he always says I need work my mechanic says I do not.Edit: went back yesterday for our other car after a bad accident and they got me in and out so I didnt disturb my fractured back by waiting. Great job yesterday.
Great service, they appreciate good your business.
Bob Was Magnificent. My Tire Had Blew And I Was In Need Of A Replacement. I Had Been Driving On A Donut For A Week. He Recommended A The Best Replacement Tire And He Explain What Had Happened With The Old Tire. He Went Above And Beyond To Provide Exceptional Service. I Will Be Coming Back Because Of Him And I Will Be Recommending Everyone In Need Of Tires Or Excellent Service To Come See Bob. I Hope He Gets Compensated And Recognized For All His Hard Work.Thanks Again For Everything.
Matt Maceri is my guy! But he was relocated and I had a flat, so I went to the closest location to me. Kenny was awesome! He treated me and other customers like my friend of over 15 years does! He came out to my car, suggested I leave my tire there so I didnt have to wait, and he called me first thing in the morning when they were ready for me to bring my car to bolt on the tire. I highly recommend Belle Tire on Van Dyke south of 14 Mile Rd.!!!Also, the store itself was very clean! I witnessed sanitizing of counters and other surfaces while I was waiting. Chairs spaced in the waiting room & circles on the floor to promote social distancing. All employees were wearing masks and gloves. I witnessed employees sanitizing their hands and changing their gloves frequently the right way and at the appropriate times. They sanitized vehicles before entering, and after pulling it back around for the customer. Top notch guys!
Was taken in at my scheduled appointment. An additional concern came up and was shown to me. I wanted to contact store where I originally purchased tires and Belle Tire put my spare on for no charge. Great service. Ken was polite, thorough and very helpful.
The associate was knowledgeable and helpful and was very friendly customer service was good conversation about the business the service and all gives me a reason to retire and do business with Bell Tire
Service was excellent....keep up the good work fellas
Totally awesome experience. Ken Z and Bob are Awesome and totally professional. You guys deserve a bonus. Keep up the good work.
Worst Belle tire ever! Made me wait an hour to tell me they didnt have my tire in stock and they cross threaded my stud and wont fix it! Go to any other one but here !
Great group of guys. They are always very helpful and friendly. This is the only place I will take my vehicles.
Great, friendly service! Will go back for all my tire needs!
Used to be the best place around, but are a scam now for repairs.I had a fuel leak in a flex line that I couldnt quite get to in my driveway so I had the car towed to this location. I told them that I was 99% sure that I knew where the issue was and left it with them. They called me the next day and told me that all of my fuel lines, the fuel pump (which was only a year old) and my fuel tank NEEDED to be replaced and it would cost $1900. I had the car towed back to my house, spent about 3 hours with the car on stands and about $40 and fixed the issue. The fuel pump works fine and the tank has some surface rust but is sound.To make matters worse, when I picked the truck up, the exhaust had been broken and a CV boot had been damaged. I cant say if this was retribution for calling them out on their shady quote or not, but it was definitely more broken when I got it back than it was when I dropped it off, and I have a statement from the tow truck driver to back me on it.
I was notified it was time for a tire rotation. I took my car to Belle Tire for a tire rotation. I also, asked that my tire wear to be checked at this visit. After my tire rotation was completed, I was given an estimate in excess of $1800+ for front end repairs. I had my car inspected prior to this visit. I feel this place is not trustworthy. The front desk guy was less than understanding. I will NEVER go to Belle Tire again. This occurred at the Warren location.
Do not trust these people I was told I needed to get 1700.00 of work on front end I bought 4 brand new tires wanted front end alignment was told all this front end work needed to be done things my truck dont even have they pointed out as needed repair these people are not trustworthy they quoted all these parts out parts that didnt even go to my vehicle upon getting my truck checked out elsewhere I was told none of this was true
Stay away from this place! Robert had an attitude and when he saw my back he was making jokes on my account. Very poor customer service, just there is so many other shops you just dont need to deal with this one !And and of course theyll try to take advantage of you because the guy told me that I have a hole on the side of the tire which was not true and they suggested me I need to change all of my tires because they are bad. One and a half years old tires.The other shop fix my tire.
This place is a ripoff. I went their for inspection and they gave me a list of issues that costs about 1800 to fix. The inspector guy thought my tires I replaced were different even though they clearly look all the same and same brand. I did not trust them and said will think about getting them do the job. And thank god I didnβt trust these hustlers. I took it to another inspector where I go change oil and he showed me there is nothing to be concerned of. All are good. The car is in great condition. He even took time to explain whatβs what. I wish this workers in belle or everywhere were honest and not trying to rip people off. By the way the price on Belle tire is 5 times higher and who is to know if they will do the job right b/c you donβt see what they are doing. Belle tire shouldnβt exist. I feel sorry for those who trusting these belle tire.
Very good place. They are reasonably priced and will perform tire maintenance that others just cant seem.
Fast service on a leaky tire. Friendly staff
I have not had any purchases or repairs done but they are the only place around that offers free self-service air. When gas stations are charging $1.50 for barely enough time to top off 2 or 3 tires,That is a big plus in my book.
Great service
Called Belle Tire in Warren to get a quote on 4 tires for my Silverado.After receiving the quote I told the gentleman on the phone that the price was high. A little while later the Manager Robert Pelker called me back and gave me a great price. I took my truck in the next morning and had one of the easiest purchase experiences Ive had anywhere in a long time.I recommend the professional Manager and Staff to anyone who is looking to purchase tires.Great Job Guys!
Very fast service
I had the best experience thanks to Rob. Amazing service!
Always get treated like gold at this shop! Thanks Frank for the good advice.
They are the best! Bob at the desk was very professional as always. Jose worked on my car and fixed all the problems in under one hour. Ready to go. Thank you the Bell Tire in Warren on Van Dyke! You are the best!
Excellent service Robert Rob and Kenny are great and make sure to give quality service every time I visit.
I came in looking for new tires, but received a ton of information about much needed repairs that needed to be done (I knew it beforehand, but was ignoring it unfortunately) and Bob was amazing! He gave me so much information, and I left feeling like my car was well taken car of. I will definitely return for future car maintenance as the customer service was stellar. Thanks for helping me make my car safe for my family!
Paid over $1200.00 for new set of tires, couple day later got a knocking sound in front right, after checking it out it was my hub 3 of the 4 screws were missing, checked the rest of my hubs and every single screw was loose. Now im having problems finding replacement screws. I payed way to much do dealing with this, i do not recommend them at all!
The guys at this Belle Tire were awesome. I came in late this afternoon due to running over a large screw. I explained what happened and I was told there would be about 1-1.5 hour wait so I got picked up to go home for a little while. They called me letting me know my car was all finished, and I unfortunately missed the call and couldnt make it until about 15 minutes after they closed. I was grateful enough that Robert G. at the front desk kept the doors unlocked for me to pick up my car! You guys rock. Thanks!
We had some alignment trouble with our car. Rob was extremely helpful and informative in getting the car where it needed to go.
They ALWAYS DO a great job. Having them do work on many of my vehicles before I have realized that their prices are always competitive and most of the time cheaper.
First time at this location and I am very pleased.. Robert Pelker was very friendly and professional I would recommend this location to everybody... Thank you so much
Free air for your tires! Love it
Very helpful and informative crew. They took the long laundry-list of items that need work and broke it down into various priorities knowing that having everything done at once will be well over my budget. Belle Tire, as a company, has always stood by their work and warranties and have offered many minor maintenance items as complimentary service when other work is being performed.
I brought my car in with tire issue and the check engine light on. They tell me nothing is wrong with my tires, a quick patch will fix it, and I can be on my way. THREE DAYS and $2,000 later of things wrong with it, I finally get it back AND THE CHECK ENGINE LIGHT IS STILL ON. I bring it back and they proceed to list more things wrong with it to fix that. Are you kidding me?! You address a million things you find yourself but dont fix the problem I brought it there for? YOU SHOULD BE ASHAMED OF YOURSELVES FOR DOING BUSINESS LIKE THAT.
Bob Gray had an attitude with me as soon as i walked in the store. I brought in a tire with a piece of debris in it to get it plugged. Before even examining the tire he tells me i need a new one. Keep in mind that I bought these tires from this same belle tire store not even 3 years ago. This car is driven less than 8k miles a year. I inquired about what kind of tread life warranty the tire came with and he immediately tries to deflect the issue with attitude and ask me if i rotate the tires. These tires are rotated during every single oil change at the dealer. He then informed me that since its no longer offered he didnt know what kind of warranty it had. He then claimed that comparable entry level tires have no expected tread life. However a quick search of their website shows that even the cheapest tires offered for my vehicle have at least a 40k mile tread life. When i started asking questions to this fact he accused me of being snarky with him. Simply terrible customer service. I walked out the door. Customer interactions like this are what give belle tire such a bad reputation.
Always friendly and helpful! Kenny, Eddie and the entire crew were absolutely awesome today. They identified my problems and repaired them quickly! Its great to have heat again. Thanks, Guys! Need to add Robert and Anthony who did an awesome job during my most recent visit for a tire rotation and oil change! Thanks, Men!
Low tire pressure sensor. Fixed in about an hour. Drove 7 miles or so ... Sensor went off. :( Went right back and they fixed it with no waiting. Nice lobby area. Id give them 5 Stars except I needed to go back. Over all good service. And Nice guys. π
They removed a screw from my tire and patched it for free within 30 minutes. Definitely will go here for any future tire problems.
Free flat tire repair. Masks and gloves on everyone with virtually no contact. Thank you guys. Stay safe!
Ive been here almost 3 hours for a simple plug. Instead of suggesting putting on the spare, they called around looking for the same tire.Next time I will send my husband to take care of things like this.
Rob and the guys there are always great when i go in. Will go back again
The Guys were very kind and courteous. They made sure I was happy when I left.
The staff are friendly and they changed my brakes rather quickly compared to other places. Its usually hit or miss with the wait times though. for tire repair.
Good experience no problem From the guys besides going in for a tire....jus one tire fix coming out with a bill 1,200 anyways its a business so its pricey and Kennedy was great!! I swear I got on his nerves but he never showed it and answered all questions with patience... thats me talking but overall no complaints and my baby is home with me.... thanks guys
Very good place very thorough they also do not push anything on you they tell you what you may need but leave the decision completely up to you. I bought several sets of tires from here and always had great customer service keep up the great work guys!
Rob was very helpful to explain what I needed done for my brakes. Good, fast and knowledgable staff. Thank you!
The team at Belle tire did a great job!
Outstanding Customer Service and Service!
These guys always take care of me. Whether its our work can or my personal car, theyre honest and wont do work that doesnt need doing. Theyll fill a low tire for free. They always do it quickly and with a smile. Thanks guys for being trustworthy and doing such a good job!
Been going here for Tire replacements, Oil Changes, etc for many years now.The service is simply excellent.Luke, Mike and Nick are very patient and will do their best to help you out.Highly recommend.
Good price on tires, tried to sell me 1600 dollars worth of work on stuff that had already been done elsewhere and said you need this stuff. Told me the brakes were installed incorrectly, apparently Bell Tire doesnt know how to put brakes on cause they were the once that replaced them previously.
I get great tire service here but if I need a car repair they try to rip me off every time. Thought the first time was maybe just a fluke so I tried them again and I told my axles were completely broken and needed to be replaced; however if an axle is broken you literally cant drive the car as it wont move. I drove it out of the parking lot and to another mechanic who checked and told me my axles were perfectly fine. This Bell Tire tried to get me to spend $500 for nothing
We took in an older vehicle, and staff made sure we were fully informed about the possibility of finding more problems beyond what we knew. They maintained contact with us about the repairs, answered all our questions, and even tested the vehicle for other issues before we picked it up.
Quick service. Cheaper price than quoted and patched tire instead of replacing saving me a lot of money. Thanks! Oh and a nice waiting area with comfy chairs and a tv.
I would not shop at another tire shop. Most fair with all auto repair also. I even once had a nail in my tire on a trip up north on our newer car. The dealer tires were obviously not Belle tires, they came with the car. I pulled off the freeway near Flint. The Belle tire there fixed it for free as they checked and saw we were Belle tire customers. Thanks!!!
Was told it will not be long, and yet here I still sit and wait, after 47 minites. Asked how much longer and the guy said he told me it was going to be 1 hour and 45 minutes. Which he had NEVER told me that. Customers have come and gone getting the same thing done. A tire patched. WTH, very unprofessional I may add. Will be looking elsewhere from here on out.
I just changed my tires, and fixed the alignments for my SUV. I read a lot of reviews about this shop, however I would suggest people to reach out to Andrew. He is the guy with knowledge, and knows what he is doing. Thank you!
Always do business with them. Friendly service. Very knowledgeable. Free tire rotation when you purchase your tires from there. Also put shocks on my truck. Highly recommend!
Great services and prices
They are always courteous & try to get me what I need at a fair price. Staff is cheerful, & I like the fact that you can make an appointment for non-emergency service. I saw two different women who had either limped their car in, or got it towed in...They got to them fairly quickly too. As a single woman, thats nice to know.
If i could give this place 0 stars i would. The mechanics are complete idiots and cant do a simple job. They overcharge and dont look at your car for hours even if your there in the lobby waiting patiently. I will never recommend this place to anybody. Id say anywhere but here is a good place to have your car worked on.
I had 4 new tires put on my minivan and when I got home my passenger front tire was flat. I took my car back to belle tire and they told me that my valve was bad and had to be replaced. I have had the car for over 10 years and never had a problem with that valve until I took my car to get new tires. The guy at the store tried to explain that these valves can go at any time. I find it very coincidental that right after I get new tires i suddenly need a new valve on a wheel where I had zero problems for 10 years. I also find it very coincidental that a company that supposedly knows about tires did not check this when replacing the tires. So either they are incompetent or they accidentallydamaged the valve sonit had to be replaced because there was nothing wrong with it before I had to get new tires. So good luck if you decide to use this company and hopefully nothing suddenly needs to be replaced on your vehicle that was working just fine.
Very professional employees and experience
I give them a 1 because i cant give them a zero worst place ever had my brother go there for a front end aligment after i replaced all the steering components to find out the had striped all the bolts for the adjuster sleeves well after working 10 hours in 85 degrees i am done replacing all the hardware now what would have happened if it came lose your talking a roll over accident which would probably kill someone do to stupid mechanics using impacts on things they shouldnt use impacts if you love your life and family never go here they will kill you with piss por work