Love the store but no premium gas come on dama club. Lunch is always affordable still five stars because customer service is great.
I tried Scan & Go for the first time. I had forgotten to input a step beforehand but a Worker made sure I got the necessary help I needed after he even tried to assist me. Awesome and Courteous Service by the Worker and the Cashier who assisted me. I will be using Scan & Go from Now On. Its a Winner.
Very nice establishment. They had a great selection of everything and the store was very clean. The salesperson we chatted with went above and beyond! I wish I could remember her name but looking forward to returning!
I couldnt really shop like I wanted to...put... got water and 12 Beautiful lamb chops.. double orange juice and also was able to pick up some bananas but like I said this was the short shop but Sams club theyre the best they have everything try it youll love it okay be safe wear a mask get your vaccine and stay healthy live life this is going to go eventually.. Be safe ..go shop at Sams Club 🤗👋👌👍
Store was clean. Items were easy to find self checkout moved very fast.
Good items and prices. Always get what I need. I use the pick up service and they are always quick and pleasant.
This place is dangerously satisfying. You can find almost everything in here, but be careful your cart will get full and your tab will be over budget. It is always organized and well staffed. Never had any issues with their customer service.
I received excellent service at the automotive department. I thank the front end service personnel and the service technician who provided the professional service.
Scan and pay makes shopping at Sams Club enjoyable. I scan my selections as I shop, check my cart and select checkout. No lines, waiting on cashiers or other customers to get out of my way. I go to the door let the associate scan my phone, they check 4 items and Im on my way.
Sams club is always a great place to shop!
I normally give Sams Club a 5 rating but today I couldnt. I thought I was living a nightmare because Sams had many opportunities to correct a wrong. First they could have opened up a cashier line and not several self checkouts. To not making a customer walk to the back of the store to check an item for the correct price. Thirdly when contacting the complaint line have someone who is compassionate and caring who will put the customers need above their own.A customer should never be made to feel as if he/she business doesnt matter!!!!!
I love this placeIts ALWAYS stocked and cleanThe customer service is great the associates are friendly .
I enjoyed shopping. Everything was nice and neat. Found everything I needed.
I really like going to Sams club i just purchase my eye glasses from them today on 5-28-21 they have nice styles and had very nice people to take of u
I got gas from here and, thank God, I was able to pay through the app. Lines went pretty quickly.
I give 5 stars because I was able to easily use the scan and go feature of the app so I was in and out without having to wait in line.
Lots of new goodies in the Waldorf store. Less crowded than Costco . Costco was out of premium gas also. Not good for my BMWs
Great service easy curb side pickup!
Ordered Indulgent Filled gourmet cupcakes for our 50th wedding anniversary. Got an email from Sams saying that they cancelled the order, the day we were suppose to pick them up. They were for our anniversary get together. Obviously we had no cupcakes for our celebration. We are very disappointed with Sams. Called to talk to the store manager and was told they were on vacation. Told the lady that answered the phone how upset I was explained we were having a celebration, she told me to hold on, Which I did for about 15 minutes then Sam’s hung up on me, they should have never let us order the product if they could not fill the order. We have been member of this Sam’s since the day they opened. Not sure if I renew my membership after this. So disappointed that we will not have the product for our celebration. Shame on you Sam’s. Terrible customer service no stars for you if I could rate you with 0 stars.
You must MUST get scan and go! Quick Easy No Line!!
Honestly I’m very saddened by Sam’s these days. I mainly buy meats there and they rarely have what I’m looking for in stock.
I dont understand how your inventory can be so messed up. Was gonna place an order for pickup but it says youre out of stock on half the stuff. When I gointo the store I see that you actually have the items that were apparently out of stock. On top of that the items that the website said were in stock arent. I dont know whats wrong with your inventory system but you need to fix it
All ways satisfy when I shop at Sams
Scan and Go is the best. Not sure why more people aren’t using this feature!
Great prices and they have scan and go so you dont have to stand in line. Also they have scan and go at the gas pump which is very quick.
Excellent customer service from greeters to the staff throughout the store. The store was packed but the staff instructed the shoppers to the lines with ease. Always stocked with several items to choose from. Highly recommend.
Pick up is so fast you dont even have to go in the store.
Stopped in to get gas, used the Scan and Go app, was in and out quickly.
Everything I went in for I was able to get, including gas, I got and even more, prices were what I consider relevant for the times.
I love the senior concierge. I had a new associate. She was nice and respectful. I dont believe shes familiar with the store items locations. And it took her way longer than anyone that Ive ever had to get the items. She couldnt find chocolate syrup and chicken breast. That were definitely in stock. I havent been inside the club for at least 3 months due to my health conditions. But the next day I came back and came inside the club to find the chocolate syrup and chicken breast that she said couldnt be found. Again I love the senior concierge service that Sams club provides its safe and convenient. But I think it would be better if the associates communicate with each other in helping to find items in the club. Please keep the senior concierge available for us disabled seniors.
Great place shop at and clean place to
Sams was good but the spice shelves need restocking! They have just about stop carrying 80/20 ground beef! They had a lot of the 90/10 beef which is very lean and cooks up dry and tough unless you add some fat to it. Its awful. Bring back the 80/20.
I like this location, its nice, clean the and the lines move fast. The setup was a little weird I guess because Im used to going to BJs. This location doesnt have a huge selection like the ones in Georgia. Overall I had a good shopping experience and everyone was friendly.
I use the Sams app scan and go!!
Crowded but consistent flow at checkout 👌Nice Music 🎶
Scan & Go not working in which caused longer lines.
The worst customer service experience ever
Always able to find what I need. New items are always in the store.
A very good place to work. Sams club treats their employees really good and has wonderful benefits and most of the customers are really nice.
Clean, convenient and the app saves so much time
Everything was in its right place. items were easy to find
Love Sams club I always get what I need.
Im in here now been waiting 20 minutes in line. Only one line open except self check out at 11 am
I worked there years ago it was so nice, now every time I go I can never find everything I need. They are always out of something. I have to travel further out in order to find all the products I need. I only go there now for the pharmacy. The pharmacy staff is amazing. I give them only five stars, but the other parts of the store... Terrible
Sams club was great they had most of what I needed. Chicken wings are really hard to find in the store.
Im so disappointed in Sams Club..I ordered a birthday cake from bakery with butter cream icing, instead I received whipped icing..
It has been many years since I have been to this Sams location. It is even more beautiful the last time I was here because of the numerous remodeling and convenience features they now have, to include a special designated parking area for folks who have ordered online and wish to pick-up their Order from the store. I used this convenience feature for this visit and I am very impressed with the outcome. All I had to do when I got here to pick-up my order was download their amazing App and electronically Check-In via the App to let them know I was here and the number of my parking space. I was then able to relax in my car to await the arrival of the (Very Nice) employee who delivered my order to my car. She even offered to put my trunk if I wanted her too. This is the type of Customer Service and Conviniences that makes me a loyal customer. And their App is A-M-A-Z-I-N-G too:) My order consisted of several food items and as always, my food and fruits were Fresh and Delicious. I am now already planning my next visit here and I very much look forward to it.🙂🙃🤗😷🤗🤩🥳
No issues and quick service.
Great selection of good etc. They do need to figure out a more effective way to check out tho. Each time I go it appears to be different!
The staff in the tire department were helpful, courteous, polite, and very professional. It was a pleasant outcome to an unpleasant event.
PURCHASE A BIRTHDAY CAKE FOR GRANDSON 18TH BIRTHDAY.
Love the scan and go feature in app. Easy find products and reasonable pricesDownfall is getting into the parking lot and finding Handicap parking spaces
This Sams club is so savage. Nothing is in the right place, food out of stock, the pickup orders are just left out when you walk past even the meats. I came in at 1pm finally leaving at the and I see the same order just sitting out. I almost got hit with the cart like 3 times because the employee was all walking and texting. Social distancing is a joke to the staff and the customers, no one seems to understand 6 feet apart. A older caucasian gentleman was just standing around observing the long lines, I take it he was the manager or something but he still could have pitched in to get the long lines down.
Very nice place to shop he have no problems at all
Very smooth, I was in and out with no problems.As always,the staff was kind and helpful.I found what I was looking for. The over all experience was 👍.
I love shopping there.
No assistance with items. I finally found someone who gave me wrong information and found out you didnt have it. Didnt say whether you were out or no longer carried it and acted like it was a bother to ask
Easy parking. Fast checkout. Safety measures in place. Masks and sanitizer available. Meats are not very affordable all else is priced fairly.
Scan, pay, and go. No waiting in lines. This will be my go to big box store for now on.
Very clean, good selections, keep things stocked up properly and freindly staff!
Awesome wasnt crowded in and out
Awesome Customer service 😀
Some prices are good but not much in way of choices Always something wrong at the snack area.
I love using the Sams club app to scan and pay and avoid the long lines at the cashier.
Wipes for the carts, sanitizer spray, usual good prices...thumbs up!
I usually find what I need at Sams and find good deals. Looking for a good snack I would recommend the Spinach artichoke dip or the Jalapeño artichoke dip, good party appetizer!
Clean, bright and the staff was very friendly.
Sams always come through. Well stocked and with the scan & go, I was in and out in just a few minutes
The member services associates were not very helpful. I waited 15 min for someone to help me get a mattress and box spring. Then the guy loaded it on this push cart, rolled his eyes at me and left the cart in the middle of the floor. It was extremely heavy and I struggled to get it to the door.
Found items. Quick checkout.
The cost savings of medications from Sams Pharmacy make it a better choice than even GoodRx or AARP
I absolutely LOVE scan and go!
My first time I was amazed
Quick, efficient, neat, orderly, and staff was customer friendly 😀 👌 👍!
The store was great the check out Lady was rude and horrible,so thats that.
The store was nice and clean. The associates are very friendly. It was easy to find what I needed.
The lady in the front with the dry red hair is way too ignorant for this job, the cashier didnt scan an item and we back to get it scanned it paid for and shes yelling like we really want to steal water but that definitely wasnt the case .... Profiling smh
One of the best a cleanest locations I have been to.
Very clean friendly place well stocked and people to help you.
Great store. Everything was in stock
Its a nice drive from the area Im coming from. They large frozen food section. Theres a lot of promotional for products there that gives the opportunity to taste before you buy. The store is not clutter which makes it easier to move around. I havent seen many pricing errors but that doesnt suggest not to watch for pricing errors.
Lots of things to choose from and have good prices. Store was clean and organized. People are friendly and helpful.
Its Sams but still no chicken wings
Very spacious which can be appreciated now. Wonderful meats and specialty dishes made on site and their best and largest section is the bakery. WARNING: carbs are in the air so DONT BREATH.
This Sam’s Club is pretty good. Haven’t had any major complaints.
I LOVE scan and go
Buy bulk cheaper Were stocked up for another 4-5 months with staple goods and yes dont forget the roasted CHICKEN!
It really was a nice very good today the Sams Clubs.
Clean store and no wait to checkout
Had everything I needed and no lines.
Not crowded.
Just getting my gas. Seamless process and great prices
Busy but plenty of assistance
Slow to unload. Lazy employees. Do not deliver here if you can avoid it.
I enjoy shopping here. The checkout line didnt move as well as it has been. But it took no time at all to get out.
Clean and fast service.