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MY CELLPHONE REPAIRS
ST. MALL Food Court, 11110 Mall Circle, Waldorf, MD 20603, United States
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MY CELLPHONE REPAIRS

Comments
RJ
Review №1

The employee was very pleasant and helpful. The store was clean and well laid out. The store looked professional and well laid out. The staff seemed knowledgeable and expertise in the art of performing repairs. The prices seemed reasonable for the work performed. At the end of The Visit everything was functional and seemed correctly repaired.

Da
Review №2

My Cell Phone Repair is a great place to get your screen fix in st Charles mall. James worked on my phone I have a 6s iPhone and the work and time was great. Not to mention that I did my repair on Black Friday and customer service was great. If your looking to get any repairs I recommend you to go see James.

Ca
Review №3

James was amazing!!! He completely transformed my friends phone. It was brutally damaged and looked brand new after he was done. We were beyond satisfied with his work! Ask for him, you won’t regret it!!

Ca
Review №4

This evening I stopped by fix your phone at Charlestown Mall. My son dropped his iPhone 6plus off for repairs. We were gone less than 30 minutes when James called to inform us that the phone was ready. Great price and great person. This is my third time using this spot. I will not go anywhere else. Thanks

DE
Review №5

Terrible they wanted 475 for a broke screen weight in se dc only charging 250 bye felicia😁😁😁😅

Ar
Review №6

Great experience with James. He was kind and informative. He helped fix my phone and was patient with any questions I had. Highly recommend

Ja
Review №7

Even though I had to drive a far drive. So worth it. No complaints here so far. Definitely cheaper screen fix than everywhere I called around too.

M
Review №8

I got my phone fixed by james! he fixed my camera and my screen. he did amazing! 10/10!!! great pricing! totally recommend

Ca
Review №9

I went to the shop today, the gentleman James assisted me. He had great customer service skills and got me in and out quickly. I recommend there services.

Ma
Review №10

James was an excellent worker he fixed my screen in record time along with the calls and everything else he’s so helpful, thank you so much James

Cl
Review №11

Never called me back. Had to find someone else.

Sa
Review №12

My daughter broke her iPhone 7plus while working for me at my job. She accidentally broke her phone while running an errand for me. Typically, I wouldnt have paid for her phone but I felt compelled since she was working for me. I asked a family friend (who fixes phones) if he was able to fix it. Unfortunately, he wasnt able to fix iPhone 7s. Again I felt bad. Much to my dismay, I encountered Walter at a kiosk that fixes phones while we were inside St. Charles Mall. Walter was extremely professional and courteous and needless to say, our iPhone 7plus was fixed in about 30 minutes. I was a little apprehensive about the price, however the service we received was well worth it. I highly recommend this location to any and everyone!! Thanks again Walter!!!

Ju
Review №13

James was very nice his work is great i told him what i needed and he got the job done i will come back again fast service with a smile

Di
Review №14

Perfect service given by James great work not too long of a wait very recommended

Je
Review №15

Got my iPhone 6 battery and digitizer fixed today. Walter was friendly, quick, and did a great job at a fair price. He didnt mind me sticking around to watch and you can tell he is meticulous. Ill come back with any other issues!

Sa
Review №16

James best help in the business very good attitude and knows what he is doing very very good customer service skills never been more satisfied still smiling as we speak

Ki
Review №17

James was a very conscientious and courteous person to me this day. Helped me substantially with my phone and also made some suggestions that were very helpful

Ro
Review №18

I tried this place for the first time. They fixed my phone fast and I haven’t had any problems out it. The repair tech James was cool and easy to work with. Take your business there!!!

ty
Review №19

Got my phone fixed at Waldorf mall James helped me out .. he was kind & helped me quickly even was nice to work with me a lil .. i would 4sure come back if I’m in the area ..

Le
Review №20

James is a people person and wonderful employee who I had the pleasure to have him do some work for me and he did a awesome job

La
Review №21

Jose was very helpful I was having issues charging my phone he was quickThe repair took about 20 mins I do recommend going there

An
Review №22

James is very nice and kind and did a great job on my iphone he’s such a beauty person . Thanks James you are the best

ka
Review №23

James was very informative about my phone. fixed it very fast and it was so nice!

ce
Review №24

Hi am I coming to the shop for Mr. James is very good guy very very very honest guy and I like the job thank you

Ma
Review №25

My son broke his tablet which contained all of his school work after hours of searching to get it fixed I came to my cellphone repairs. Mark greeted me and assured me that he could fix it. Within 30 minutes I had a seemingly brand new tablet. I give Mark a five star rating for all of his hardwork. I am definitely a satisfied customer. I will recommend this place to all of my circle. Thanks again Mark for a job well done.

da
Review №26

James did a great job and good conversation while he fixed my phone

Ma
Review №27

I went to repair my cell ohone3 @fix your phone+ here in mall. The person james there was very helpfull and assisted me oersonally to fix my phones there.I thanks james and the company.Very much satisfied.RegatdsManoj shah

aa
Review №28

Best service today, worked great with customer James did a awesome fast job with my IPhone XR.

An
Review №29

James did an awesome, wonderful customer service. I highly recommend him.

Ab
Review №30

The service was outstanding. Niah was able to fix my iPhone battery quickly without any complications. I also like how the service comes with a 30 day guarantee. I recommend My Cell Phone Repairs for any repairs that your phone may need!

Qu
Review №31

James fixed my phone the fastest I’ve seen so far.

Ka
Review №32

James is a nice person, he fixed my phone screen faster than expected. Highly

St
Review №33

My daughter broke her tablet screen. I took my device to the store and Mark was AMAZING he explained what needed to be done and . I explained how I needed it back in a certain time frame and he expedited the parts and labor so I would have it when I needed or. He even gave me tips on getting q new charger. I would defintely recommend them to anyone!

Ta
Review №34

James in Waldorf mall was amazing. Did great job & very fast!!

Ch
Review №35

I had a TERRIBLE experience with this repair shop. When we took the phone to them on May 8th it had a cracked screen but in working order. When we returned to pick up the phone it wasnt working properly. They told us to give them a few more hours. Called back a few hours later and spoke to a more experienced technician. He said they all it needed was a new screen and they would have it in a few days. It not TEN DAYS later, the phone is blacked out and they keep giving us the run around!!!!. I will be calling my bank and DISPUTE the charges. They have the wrong one if they think they are just going to take my money. DONT EVER USE THIS REPAIR PLACE!!! They are inexperienced and unprofessional!!!

ma
Review №36

James was so nice and polite,was quick and easy..fix my phone screen with no worries

Ma
Review №37

He got the job done fast!! It was a good timing to before leaving I will definitely be coming back!

Vi
Review №38

Friggin drop my phone, cracked screen. Slide by and they got it replaced while I did some shopping near by. Very Convenient and good service.

no
Review №39

Great service!!! Stopped by the kiosk on a busy Saturday with a cracked iPhone 6 screen.. the screen was also blacked out and I was unable to text or answer any calls. The friendly man at the counter was so helpful and advised me to leave the phone and he would have it fixed in 20 mins. I literally came back in 10 and it was done!!!!!!! Also let me add you can’t beat the price ...$79!!! All other places I went quoted me at least $99. This was an even better option then using insurance thru my carrier!!!! I would definitely give them my business again if I had another problem.

Gr
Review №40

Great work James made my day service out of this world

Do
Review №41

Hey world, James is the BEST! The fastest 10 mins ever to fix a iPhone screen. 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Vi
Review №42

I had a great experience at the Waldorf location. They got the repairs done in less than three hours when others wanted to take my iPad mini for two days. They are the best thank you.

Ch
Review №43

Took my phone here to get fix and now it looks brand new again. Very fast and quick service. Excellent job and would definitely would recommend there services.

Ke
Review №44

Fuad - Service was great and efficient. Great customer service. I Will We Be returning if needed. 5 stars definitely.

ma
Review №45

This service Here was great and James was a great help and quick!

Ty
Review №46

The Worst Customer Service ever, Ordered Cell Phone Battery, took 2 weeks to come, it was promised in three days, During the week no answer of calls, and no return calls if you are lucky to get a VM, Person mading the shop during the day, TOTALLY UNPROFESSIONAL and disintrested in his work or the customer. I put a deposit on my order and ask for a total refund due to their constent lies and level of customer service!!

An
Review №47

My husband and I went to the kiosk at St. Charles Mall yesterday to get our daughters iPad screen replaced. We met Donte and he was able to help us in a timely manner. The service was excellent. I would recommend this location to anyone.

Si
Review №48

James was very nice & provided with fast service. Thank you!

Ca
Review №49

It was so awesome! Only took 30 mins at the max! Great service & very friendly! Hoping I wont have to go back too soon but when I do I definitely will be coming here!!!!! Thank you guys again!!!

Ti
Review №50

Quick repair! i got my iphone 7 screen repaired in 15 minutes at a cheap price. The service was outstanding. i highly reccomend this repair shop.

N
Review №51

Awesome service. A+. Saved me today!!! Very reasonable prices and great customer service! Will use again if needed!!! Thanks

Ca
Review №52

They are not in business any longer

Ja
Review №53

Do not believe them. Screens are not of same oem quality. Original issue wife didn’t have screen protector yet and child dropped and broke screen. Decided to bring phone here for replacement at half the cost of Apple. Then bought Zagg screen protector and life proof case for extra protection. 2 months later child drops it on vinyl bathroom floor and screen breaks. I’ve used Zagg protectors w/ no lifeproof case on all my phones and tablets and have personally dropped them accidentally on asphalt and concrete. Only the protector breaks. Screens have been fine. These screens they sell are not oem quality. With two precautions on ours and the screen still broke. Scam. They will claim intensity of drop. I can show pics of my Zagg protector I just replaced showing where points/edges of gravel in the asphalt hit the protector. I’d say that’s pinpoint intensity yet the Apple screen is perfect.

Me
Review №54

This place is amazing. Very professional and fast! Highly recommended.

Lo
Review №55

Niah was very polite and helpful. I will continue to use them in the future and refer everyone I know. Very Satisfied

R
Review №56

Fuad and Walter did and excellent job on my phone. They are two very professional young men that are an asset and great reputation of your company.

da
Review №57

James was very helpful fixing my phone.

Sh
Review №58

Great service

Ke
Review №59

Russell did a wonderful, punctual job on my iPad. He was a professional from start to finish and was very considerate of me the customer. He is very knowledgable of what he does and is teaching young people to be professional as well. Good job sir!! Greatly appreciate it.

Sh
Review №60

They EXCELLENT & FAST service!! I was able to get my phone repaired within 30mins. Niah serviced my phone and she was extremely professional:)

Ci
Review №61

Walter help me out . Very fast fixed my phone better than it was fixed before definitely recommend to anyone . Very affordable!

Sc
Review №62

Felix worked on my iPhone 5s and it was GREAT!!! I gave him my phone at 1:10 and he finished in 10 mins. If you need your iPhone or Android repaired my cell phone repair in Waldorf will do just the job. Ask for Felix he is the right way to go!!

Ja
Review №63

Ali and Mike are great to work with. And are very knowledgeable of their field. Will come back again.

Ra
Review №64

Had a good experience with the gentlemen at the repair shop. Got 2 cracked screens fixed and front camera fixed for a great price and they look good as new! Thank you guys!

Tr
Review №65

Came and got my iPhone7 fixed, they did great quality work fixing my iPhone 7. I’m more than satified with the job they did. Thanks to Ali and Ej

Ph
Review №66

Niah Stephens was very helpful and nice. Finished my phone with in great time

Re
Review №67

Excellent customer service. Very quick and easy. Niah was extremely helpful.

Pa
Review №68

Walter and Eric, good people to go if you need work done on your phone. Great guys and knows well what they do.

Di
Review №69

Fuad and Walter did a great job fixing my sister phone . Great guys and great service !

Th
Review №70

James a nice job on my phone in 20 mins

bl
Review №71

This is my time repairing my phone it was quick and perfect i recomend thia place for everyone

Jo
Review №72

Niah was very helpfull!!! amazing work !!!! they all dif amazing everything look so new like the day i first got tye phone its like there was never a broken part on it. they are so amazing on that i have never seen so good work that is why im thankful.

Da
Review №73

Very satisfied!

De
Review №74

They have water damage clearly listed as a fixable service on the website but cant fix water damage. False advertising...

Ri
Review №75

FuadOutstanding services. He had me up and running less than an hour. Thanks

De
Review №76

Outstanding service, Ask for Niah, she’s pretty awesome! Profession, courteous and fast!

Ke
Review №77

Fuad was great and fast service. very knowledgeable of the device

Fu
Review №78

The maniger is so nice! I couldent believe how much they helped me out to fix ipad. Overall Ill be sure to return

Da
Review №79

Excellent & fast service! James is very friendly and professional!!!!

Ja
Review №80

I tought my iPhone 6 plus was unfix able. But the manager fixed my phone. Ill come every time my device is broken

Jo
Review №81

Michael was awesome. Fix my phone in less than 30 minutes.

Jo
Review №82

My phone was destroyed mike is amazing less than 30 minutes and i had my phone again 😍

Ch
Review №83

Great Experience, walked in and dropped off my phone, and came back to a seemingly brand new one. Awesome customer-friendly people as well.

jj
Review №84

Fuad, the screen replacement was perfect. Very good service

Ti
Review №85

Fuad was so bomb af! My phone looks great .

Do
Review №86

Said it was unfixable and sended it to apple i went to the shop 9 times amd still never got my phone so i think they stole my phone

Tr
Review №87

Quick and non-expensive Walter did a great job

ga
Review №88

Fast, efficient, great deal 👍🏾👍🏾I recommend everyone to shop here

Ra
Review №89

Fuad the service was great. Fast and done on time.

La
Review №90

So I went here to get my iPhone 6s Plus fix and all I needed was my LCD screen fix and my Front screen fix, so he fixed my both of my screen and end up breaking my home button to unlock my phone, so he had to call someone else up there and she tried to fix it I was there for 2 whole hours and running late for work, I asked him could I come back tomorrow and he ignore me and I asked him again he didnt say anything, so the lady came in and she spend an hour trying to fix my home button he broke and she suggest me to get a refund or wait until she keep trying to fix it, but I know I should of took my phone because the man didnt know what he was doing he was huffing and puffing cause he couldnt fix it, so Im no longer a customer, and PLEASE PLEASE DONT BE CHEAP JUST GO TO APPLE, ALL APPLE USERS GO TO APPLE AND GET YOUR HONE FIX, ITS PRICESY BUT ITS WORTH YOUR MONEY AND THEY GAVE ME A FREE SCREEN PROTECTOR . THIS PLACE WILL NOT GET ANY SERIVCE FROM ME EVER

Ma
Review №91

I had my phone repaired by cellular repair center and was very pleased with the results. My led was damaged and the sensor wasnt working, they came thru in a timely manner. I was pleased and recommended their service to others. A couple of days later I came back with the same issue with another phone, wasnt repaired properly so I waited passed the time of closing and was advised it wouldnt be ready until 3pm the next day. I returned around 6pm after work to pickup the phone it seemed to work until I tried to make a call. At this time I discovered the sim card was missing when I brought it to the Manager in charge he didnt know where my sim card was and told the tech Mark to help us. Mark seemed very irritated and was rude and unconcerned that our sim card was apparently destroyed and trashed in accordance to policy because he mustve left it out on the counter the night before. So instead of calling me to let me know my sim card is gone they just through it away. I was appauled at the irresponsible conduct and the so what attitude of the Manager in charge and the technician that worked on the phone, Mark. They never apologized for losing the sim card and has now made me responsible fir their mistake. After 20 min or so of trying to get some decent customer service they could only offer that I go out and purchase another sim card and they would reimburse but I was nit prepared for that nor had the time. They made it seem like It was not my fault they lost the functioning mechanism to my phone, I proposed they give me a partial reimbursement to purchase a sim card or at least to rectify their error that was clearly their fault. The Manager in charge told me he cant leave to look for the card because he has customers but Im a customer too. I even offered to search for myself until I was finally told that the card was snapped in half and thrown away. So I had to leave the shop angry that my phone is fixed but nit operable and because of their inconsiderate, condescending, sarcastic and rude behavior to our situation and not to forget the irresponsible act of losing my sim card I will never patron their services again and if you do remind the errogant #1 tech Mark not to lose your sim card and tell Management anyone that walks in the door and pay their money is considered a customer.

We
Review №92

They did fantastic work, my phone looks like new again!

Ch
Review №93

Great service. Fast and very affordable:

Da
Review №94

Fuad did a really great job, very fast and cheap to!

Ja
Review №95

My phone was water damaged and I needed a new screen, James helped me repair it in no time at a reasonable price !!!

Ab
Review №96

Fast and clean service that replaced my 6 plus screen. Noah!

Ya
Review №97

Fuad he did a good job no problems

Ad
Review №98

Niah was very professionalSuper fast service with a smile

da
Review №99

Fuad was great; super fast and helpful!

Ge
Review №100

Niah was a good techancian on my phone

Information
12 Photos
100 Comments
4.6 Rating
  • Address:ST. MALL Food Court, 11110 Mall Circle, Waldorf, MD 20603, United States
  • Site:http://mycellphonerepairs.com/
  • Phone:+1 301-645-7755
Categories
  • Electronics repair shop
Working hours
  • Monday:12–6:01pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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