There are not enough words to describe how incredibly human Charlotte is. She fights for her employees, is empathetic, caring and understanding. I have NEVER worked for someone like her. Its people like her that employees will bend over backwards for. I plan on working for Charlotte for as long as possible. Gus, Nancy, Susan and Terrie in HR are fantastic as well. Gus and Nancy are on site and available for us and give us to most up to date information frequently.