Everyone at this office is so polite and friendly. It’s really like talking to someone you’ve known forever. The customer service is beyond our expectations. They’re very accommodating and are able to get everything done quickly and efficiently. We were really able to get great deals on our car and boat insurance, with no fuss like we’ve had with previous insurance companies. Definitely would recommend calling Jane for all your insurance needs!
Hailey is amazing very tentative to my needs, and making tailored recommendations that fit my needs. Making sure I have the best coverages for my vehicles, home, down to planning for unforeseen life events .I would highly recommend StateFarm. Thanks for your guidance Hailey.
Had a video conference with LNia Browne to review my policies and she was very pleasant and professional. She provided valuable information to compare my non State Farm current policies to what they offer at her company.
I can’t say enough about the professionalism and the attention to details that this company have. Every telephone conversation with Hailey (and others), have been pleasantly helpful and accommodating. Kudos!!!!
I appreciate the time Jane Staples’ office takes to answer questions and help find the right policy for our needs. For example, Hailey has been very responsive and flexible with our busy schedule. We have had policies with several different insurance agencies over the years and without a doubt the people at Jane’s office deliver the best customer service.
The people at Jane Staples State Farm are great. Never disappoint, always friendly and helpful and they go the extra mile to make sure you get the coverage you need and the discounts that apply.
I left Geico to join State Farm. I am so glad I did. They give you incentives for not having any accidents.
Hailey Price handled all insurance issues with the most professional courtesy that anyone could possibly ask for. I highly recommend using this agent for all your insurance needs.
The staff were very helpful and made the process feel smooth while explaining everything in a way that became understandable
Everyone at this location is extremely helpful and friendly! Their knowledge and professionalism is impeccable!
Vicky did an awesome job helping me put a claim in for my Windshield
Thank you to the State Farm Family for always taking care of my family and finding the best and affordable policies for our needs, and Hailey is a Rockstar!!! Thank you all again!
Always helpful especially when my wife passed away, took care of things so I could grieve
I have been a customer of this office for 45 years have never had a issue of any kind personal is friendly and have been able to assist me with all my needs
They where very professional and quick with there job on helping me get information on things I needed
They’re the Best. Great team and very knowledgeable
Haley at Jane Staples, State Farm office, is very knowledgeable and helpful in the insurance business. Good to work with.
I have been with Jane staples for 30+ years. Always very professional and efficient. Most recently I needed to add another car to my policy and I was helped by Haley who was a pleasure to work with.
Great communication, informative, and was able to provide a detailed record of automobile and home insurance.
Great and VERY friendly service.
Janes office is great. Theyre professional and very courtous. If you have a question they cant answer, theyll always find it out and call you back.
I have always had a pleasurable experience with the Jane Staples Agency. Anytime I call or go into the office, the staff has been warm and inviting. They are knowledgeable in their field and if they dont have an answer, they will do what they can to find the answer for you. I have moved out of the general area but I still keep my policies with them because I trust that this office will continue to provide the service that I am looking for overall.
Exceptional staff - knowledgeable, helpful and definitely FIVE STARS all around. I have used State Farm INSURANCE since 1970 and both agencies I dealt with were very professional. and quick to lend help when needed. STAPLES INSURANCE AGENCY staff are kind and courteous too! I highly recommend this Agency!
Jane Staples and her associates helped me out tremendously. I was in need of car insurance and she made the process a breeze. She explained exactly the benefits I get and how easy it is to file and receive a claim.I plan on using her services for as long as I have a car. I am also currently renting my apartment unit and purchased renters insurance from her team as well.Again, I cannot express how in love I am with manner that she conducted herself in. I tell all my friends to use her for their insurance and financial needs.
Janes team is awesome! Tara and Shadonna are so helpful. Keep up the great work.
Jane has the most kindest, caring, and helpful employees working there. I never feel like I am just another customer, I always get a warm welcome just as if they were close friends or family. They are quick to get me in and out and answer any concerns I have and they always follow up on a previous concerns of mine.
It is a warm and beautiful office! The staff are wonderful! First time having insurance and Im so glad that this is where I was lead. Good job Staff for being welcoming!
This is by far one of the worse insurance agents to deal with. If you have questions, she will not call you back. Ive had to call the 800 number a few times just to get her assistant to call back and even then the assistant cant answer your questions because she is not an agent. She states she will have the agent call back but Jane just doesnt. Unfortunately the 800 number (which are exceptional in answering questions) cant help you because all their agents are independent. We have since switched to Nationwide and are saving $120 a month with the same coverage. If you want a responsive agent, DO NOT CHOOSE JANE STAPLES! CHOOSE ANOTHER AGENT!!!!
Appointments only due to China Flu
You cant beat state farms prices, or response to handling claims. Even when I have had issues with other companies (accident that was not my fault other company didnt want to pay all damages) Janes office was there to help. My only complaint is I miss getting to talk to Jane when I call.