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Skinnys Repair Shop
618 Columbus Ave suite b, Waco, TX 76701, United States
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Skinnys Repair Shop

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Le
Review №1

Great customer service. Its such a great feeling to walk into a small business establishment and be able to have a nice conversation with the workers or owner. Thats what I love about supporting small local businesses. Skinnys offers screen, phone repairs, data recovery, antivirus, water damage and more, visit them or their website to learn more. They also carry good quality phone accessories, wireless chargers, and portable speakers. Highly recommend.

Jo
Review №2

Best repair-shop experience Ive EVER had in my life.I went in not knowing what to expect, Jeremy helped me out, super friendly and super fast on delivery.If youre in Waco, highlyyyyy recommend!

JO
Review №3

Having problems with your computer? Stop what you’re doing and take it to Skinny’s! My wife’s computer was acting up and of course we panicked. One call to Skinny’s and Jeremy told me to bring it in. Best decision I made today! Jeremy is super nice and extremely knowledgeable about what he’s doing. This will be my go to from here on out! Thank you Jeremy!

Ap
Review №4

Skinnys is my go to shop for all my pc, phone, and gaming console repairs. I have them to be honest, reliable, and affordable! Highly recommend

Tr
Review №5

It’s not often I write a review nor is it often I find a technology repair shop with excellent costumer service. Jeremy, the shop manager, was both transparent with the process and cost as well as super focused on making sure I felt welcome and comfortable with his repairs. I brought in an older HP laptop, they were quick to assess and order parts. It was fixed and working great within the week. Did I mention all his work comes with a lifetime warranty??

Li
Review №6

What can I say that hasn’t already been said? As far as iPhone is concerned they were super fast, very welcoming and friendly with competitive prices! At no point did I feel like they didn’t know what they were doing and was done in record time! Highly recommend them! I am not the easiest person to please but they are good at what they do and super friendly while doing it!!

Dr
Review №7

Friendly professional service far exceeded my expectations. They always take extra time to help with your tech needs. Blessed to have them in Decatur !

T
Review №8

I took my laptop and my phone to be fixed. Had a pleasant experience. I recommend.

Ka
Review №9

I shattered my screen from my dorm bed a few days before getting it fixed. It was completely smashed and the top third of my phone screen was not working. I went in to get it fixed and the technician there got it done in 30 minutes. (there is a nearby coffeeshop (Lighthouse) a two minute walk away that I went to wait and do homework while it was being worked on). It feels like a brand new phone, and the technician put on a new screen protector for me. 10/10

An
Review №10

They actually fixed my computer for well below the price they originally quoted me. I left feeling very good about my experience.Thanks again, Skinnys. Great Work!!

MC
Review №11

We’ve used Skinny’s on several occasions, and have always had an amazing experience. Our store iMac used to take 60+ seconds to launch any basic program. Skinny’s got it running smoothly again. More recently, I accidentally took my iPhone XR for a “swim”. They opened it up for me to make sure everything was completely dried out. These guys are great. A+++. Two thumbs up. Highly recommend.

Ka
Review №12

Jeremy was very friendly and professional! The place is very well maintained and home like. I went in thinking I needed to get my charging port fixed, came out with the knowledge that lint builds up in it :)Thank you Jeremy! Definitely will be coming back if anything happens to our phones again & we will be referring everyone we know to you!

Ji
Review №13

They are incredibly friendly and willing to work with you. I had a computer issue and they were flexible with my time and were determined to help figure out what was wrong. I had an overall great experience. Will definitely be back, if needed!

Je
Review №14

Our experience with Jeremy was nothing but the best in every way. He went out of his way to find a good used part to repair our laptop, and made it work great-with the best labor costs I’ve ever been charged. He worked with us in making good decisions regarding which laptop to repair, and the most cost affective way to repair it. Highly recommend him and his services.

Ma
Review №15

They’re fantastic and fast! I called ahead to make sure they repair iPhone X back glass, which they CAN do, but only once a week when the machine is in town. It was very reasonably priced compared to other repair shops here and super fast! They got my phone done in about 2 1/2 hours and it looks perfect. I recommend them highly! Thank y’all so much, I’ll definitely return for other phone repairs!

Al
Review №16

Super duper good. Just go here if your phone is broke.

Ha
Review №17

Skinnys is so great! I took my water damaged MacBook there to have the battery replaced and they were so helpful. I was charged a reasonable price for my battery replacement and cleaning. My computer came back working beautifully, aside from the bluetooth. I called Skinnys to ask about the bluetooth and they offered to take another look at my computer free of charge! I would recommend this place to anyone, especially college students who might not know the most about where to get a computer repair. Very happy with my experience here!

Ra
Review №18

Amazing Service! Great prices! Quality work! Stop browsing other places and come here for all your mobile repair needs! My MacBook Pro is working great now! :)

Na
Review №19

Couldnt ask for more of pleasant expireance with this business..!

Of
Review №20

I am so pleased with the customer service I received. I was prepared to have my speaker replaced on my Galaxy S8 phone after speaking with customer service at Samsung who went through rebooting procedures to try to fix the problem. After taking it here, the lady recommended doing an external cleaning of the speaker to see if that would fix the problem before ordering parts. It Worked!! Best of all, they would not even accept payment for this service stating its no problem at all. I will definitely use them in the future for any repairs I need.

El
Review №21

Jeremy was super helpful!! We had an older Mac mini that completely crashed on us at the office, but he was able to replace it with a new hard drive. It’s super fast now as if it was brand new! Super reasonably priced too. Will for sure be using them again!

Ep
Review №22

My iPhone XS had a cracked screen. Front, back, and camera glass. This gentleman named Jeremy greeted me on my arrival and gave me a price to replace all the above(iPhone Doctor refused to work on this model). It takes a few days to get the parts in. In the meantime, the phone crashed. I brought it in and Jeremy restored it for me free of charge! The phone only made it another day before crashing again. I decided not to repair it at this point. Jeremy cheerfully sported my decision. Here he is. Or whatever those parts cost. Encouraging me to do what’s best for me even though it means he doesn’t make a dime! And he seemed so sincere too. It seems like Jeremy actually loves his job and loves helping people! He’s seriously the best customer service person I’ve EVER met! Skinny’s will be seeing me next time an apple device goes down!

im
Review №23

Jeremy was accurate and competent, fair pricing. Store has a delightful coffee shop feeling.

Pa
Review №24

Ive gone to Skinnys twice now and have had a great experience both times. This time, they were able to fix the water damage on my laptop without needing to buy any new parts. The staff is always friendly and explains everything very well. Theyve never tried to upsell me and always find a way to give a discount. If you need a repair in Waco, Skinnys is the way to go!

An
Review №25

Skinny’s was very fast and Kristi did an amazing job with letting me know what exactly was wrong with my phone. I have an iPhone 8+ & both the front and back screens were shattered plus my internals were messed up. Great price for all of the work done ✅

An
Review №26

My iPhone 6 was in dire need of a new battery, and I had heard of Skinnys from their Instagram ads. They seemed professional and qualified, so I decided to reach out. The guys there were super friendly and helpful, and they were able to replace my battery in just 10 minutes! They are affordable and thorough. Very impressed and highly recommend!

Ke
Review №27

I have had nothing short of a great experience every time I go into Skinny’s! Customer service is their top priority and that is apparent as soon as you walk through the door. Along with great service and a friendly staff, you can find top quality accessories you won’t find anywhere else!11/10 recommend!

Ra
Review №28

Quick and easy repair of my iPhone X screen during my lunch break!

Pa
Review №29

After trying two other repair shops in town, went to Skinnys and they had my MacBook back up and running in two hours. Couldnt be happier with their work and their customer service. Highly recommended!

Ga
Review №30

I highly recommend Skinny’s!Jeremy and the rest of the staff were extremely friendly upon walking into the shop. They immediately asked me what they could help me with and were very knowledgeable about the products they sell and services they offer.Not only did the shop look amazing, very clean and well organized, but the staff as well had a great appearance and great customer service.I will definitely continue shopping with them and taking my electronics there to be fixed when needed!

Mi
Review №31

Went in to fix the glass on the back of my iPhone XS Max and it went as smoothly as could be. They did it at a reasonable price and were very professional. I am recommending this to anyone I know who’s looking to fix their device!

C
Review №32

Great business, great service!

Tr
Review №33

Amazing service as soon as you call your step in to the building ! Jeremy is awesome and a very good person ! Great place !

Ca
Review №34

They were wonderful! Jeremy was very helpful, told me how he would fix it, that he had the parts in stock, and how long it would take. I was able to go grab lunch and come back to get it when it was ready!

De
Review №35

An incredible experience. Before I went to Skinny’s, I stopped by my AT&T store and was told they couldn’t do anything and I would need a new phone. Before taking that route, I stopped at Skinny’s for a second opinion. Unlike other phone repair shops I’ve been to, this location was bright, clean, airy and modern. He did the work in the front of the store and explained each step of what he was doing and why. It was a very relaxed experience for such a super stressful situation. Skinny’s went above and beyond and fixed my water-damaged phone and I couldn’t be more grateful. If there were more than five stars, I would give them. ⭐️ ⭐️ ⭐️

Aa
Review №36

Skinny’s did an excellent job cleaning up our iMac and they were very friendly! Would definitely recommend to anyone who needs repairs on their computers, tablets & phones. Two thumbs up! 🖥

ge
Review №37

Jeremy knows his stuff when it comes to cell phones and computers. Super friendly and informative. Had my galaxy active repaired when other company in town said it was not repairable. Skinnys fixed fast and reasonably priced. My PC is there now. I know it will be repaired better than new. I highly recommend this place to be number one in your book also. Bill

Cl
Review №38

Incredible service! Dropped it off at 9 a.m. and had to replace my entire keyboard on a MacBook Air and it was done by 2 p.m. Fair pricing and the workers were so kind and helpful! Would recommend this shop to anyone! Not to mention they responded to my email on a Sunday when they werent even open.

Ja
Review №39

The shop was really cool; it was like a retro industrial type atmosphere! It helped enstill an assurance that they would take care of my stuff and as if it were their own. Ive never been into a repair shop that looked like that! I really dont know what was better, their customer service, the professional repair, or the shop design and layout. Either way, Skinnys for the win! I will be back for another repair, or the really design centric accessories they have. Ive already told friends about it. This is the go to phone repair spot in Waco!

Ba
Review №40

These guys do amazing work! Friendly and capable of fixing any gadget you may own! They fixed my wifes iPhone screen, left it like new and at a very reasonable price. Highly recommend them!

Ka
Review №41

These folks are a class act. They were very helpful in helping me to get both my cell phones up and running, did data transfer from one SD card to another, and did it all for a reasonable price. I would highly recommend them

Le
Review №42

I had a great experience here! Everyone was so nice! I dropped off my phone with a cracked screen and got it back just like new. Good price and service was super fast!

AP
Review №43

I couldnt possibly think of a better company to give a 5-Star rating to! Everyone who works in their shop is friendly and willing to help you with all your electronic repair needs. My husband and I have bought many products from their store and they even fixed my cracked phone screen the same day I dropped it off. You will not be disappointed in their work, guaranteed!

Sp
Review №44

Customer service was off the charts excellent. The people at this place treated me far better than I deserved. Highly recommended and they will go above and beyond to take care of you, no matter the situation.

Su
Review №45

Amazing customer service! Got my computer in and out fast and got it fixed for a great price! Highly recommend over any other repair place. Every where else said they couldn’t fix my computer but Skinny’s Repair Shop fixed mine!

El
Review №46

My computer decided it couldnt support the program I needed in the middle of a frustrating work day! They were able to identify the problem and get it working within a few hours! Awesome customer service! Great prices!

Fo
Review №47

Excellent and fast service! Saved my MacBook Pro and saved me a long drive to apple. Upfront with pricing, no hidden costs. So glad to have this resource in Waco!

Ra
Review №48

Love love love this place! Brought in my MacBook from 2010 that was pretty much toast and they were able to exceed my expectations for way less than I thought and now my computer works beautifully! Could not recommend this place enough! Love supporting local businesses!

Ty
Review №49

My screen quit working so I took it to skinnys. I was met with friendly service and he got my phone fixed very quickly.

Ve
Review №50

Outstanding customer service. I have been a traditional big box customer as they are everywhere, and I travel extensively. My laptop is my money maker. The big box did not stock part I needed, and I would have to order online and then wait 4 days in line for install and data swap. Or buy a new laptop.Jeremy got the part overnight, installed it the next afternoon and had my laptop ready by 5pm. My laptop was only 4 hours away from my fingers.Thank you for the can-do attitude and old school customer service.

Ve
Review №51

The staff at Skinnys were so helpful! I was having problems with my phone, and they knew exactly what to do to fix the issue. I also needed a new case and they had an amazing case selection. I will be back for sure!

An
Review №52

Excellent customer service since the beginning when I contacted them through IG. Would definitely be back for other services. Victor explained me very detailed what he was going to do to my computer: clean the software and hardware. I left my computer around 5:20pm before they close the store and, I received a call at 10:00am the next day that my computer was ready. Great location and spacious parking Lot!Welcome to Waco guys!

Br
Review №53

Great customer service and great work! They are very timely with their repairs and very fair priced. Awesome new location guys. Thanks for the screen repair!

Do
Review №54

Great new phone and computer repair shop in downtown Waco. Great people and great service. Fixed my badly broken iPhone screen while I waited and it looks brand new! Premium service, top end replacement parts and lifetime warranty on repairs -- about the same price as other places.

Ma
Review №55

Jeremy was fabulously understanding and very helpful. He provided excellent service at a very reasonable cost.(And the retail space is a joy - most stylish. Pop in just to see it!)

Sc
Review №56

This is the only apple repair shop I would even consider going to in Waco. They are always able to take care of my issues fast and with very reasonable prices. I tend to be rough on my phone/mac-book so having a local shop that I trust is a necessity for me.

Je
Review №57

Great customer service! Fast and reasonably priced. They did a great job repairing my phone!

Od
Review №58

He is top notch, willing to tell you what you need to know honest fair and good people. Ill never go anywhere else

Da
Review №59

Both of the repair men at Skinnys were so nice and helpful. There is nothing better than a local business with great customer service. 5 stars!

Ly
Review №60

Excellent, professional service. Diagnosed and fixed MacBook in same day and reasonable fee. Definitely recommend and will use again.

Br
Review №61

Jeremy worked hard getting our iPad Pro up and running after 1-2 years of it being out of commission! Thank you for sticking with it & not giving up on it (like I have). We are excited to use it & it saved ME from having to buy a BRAND NEW ipad for my teenager. WHEW! So thankful! Highly recommend you guys. We will be back!

Ro
Review №62

These guys and gals are awesome. Not only are they amazing at fast and reliable phone repair, they offer so much more from computer services to home security. Look em up! You won’t be disappointed.

Kr
Review №63

I will never go anywhere else for iphone issues!! My iPhone 8 battery was dying constantly before I would get off work, so I took it in and they got it replaced in no time! Very appreciative of the personable service & quality repair. Highly recommend!

Sa
Review №64

So excited about this store opening in Waco! They do such a great job! Great customer service and actually take time to assess your needs! Highly recommend!

wi
Review №65

Very nice guy working and did a great job.

Ja
Review №66

Very efficient service. Outstanding pricing...You should only indulge in their service if you want the very very best...

ju
Review №67

My phone before I got it fixed was Weak!!Now that my phone is repaired.It is like New!And they only just fixed my Screen!Thanks So Much!I have already told my friends about you!😊

El
Review №68

Super friendly customer service, quick repair turn around & full-disclosure about device related issues we ran into. Top-notch experience! Will use them again and will send all my friends. Go support this local business!

Ma
Review №69

I’ve been battling with low volume on the earpiece for several months, decided to swing in and get it repaired. Cayson spent a few minutes cleaning and adjusting handed it back to me and said the only charge is a handshake and a referral....I can finally hear again; relieved it wasn’t my loss of hearing😉. I highly recommend this business for professional friendly service

Ga
Review №70

Great service and decent prices

Ca
Review №71

These guys are great, their space is rad, and they are quick to respond with any questions! AND if it’s something they can’t do or don’t offer, they give you a suggestion on what to do.

Sc
Review №72

Jeremy did a great job on a tricky Motorola Z2 Force internal battery change. Fast and efficient. Definite referral.

An
Review №73

Wow! Super professional service. They repaired my cracked phone. The repair still had a glitch on the screen and they ordered another one, no extra charge. They definately went about and beyond. Thank you!

Ro
Review №74

Great shop and great service! Jeremy was very helpful and very accommodating and repaired my iPhone faster than expected! Would definitely recommend!

Je
Review №75

This place is amazing I had my Mac screen needing to be replaced for months but after being told by another repair place that I would have to consider it a loss it cant be fixed I gave up. Then I saw them under a recommendation Skinnys Repair Shop on a friends FB I decided to try one last time and to my surprise they were able to replace my screen in a timely manner and even help with recovering my password, updating my Mac so Jeremy and the guys at Skinnys Repair are a life saver...I highly recommend them for all your computer and phone repairs

Al
Review №76

After going in today to get my phone repaired, I will not be going anywhere else in Waco for my phone/computer repairs. The staff is so friendly, helpful and knowledgeable. Their space is inviting, clean, organized. Skinny’s is where to go!!

Sa
Review №77

My friend visited this shop and she loved it. Very friendly fair pricing overall great!

Gr
Review №78

Needed a battery replacement. The place I use to go to did not open on time. Skinny’s took great care of me and was done fast.

Je
Review №79

We love using Skinnys to repair our phones and computers. They always take great care of us. Got a sweet mous.co case for my iPhone too.

An
Review №80

Super easy & great to work with!!

da
Review №81

Affordable prices and super fast service. Great customer services I highly recommend!!

S
Review №82

Wonderful experience - battery and screen protector replaced in less than 40 minutes. Very transparent and very trustworthy.

Ka
Review №83

Cute shop. Amazing staff with brilliant coustomer service. So happy.

Gr
Review №84

Truly can’t beat the friendliness and welcoming nature of this company. These guys are fantastic. So glad to have this company servicing Waco downtown.

Dr
Review №85

Highly recommend!! If you anywhere else to get your electronics serviced you’re missing out. Had my iphone 7 fixed within 30 minutes and now its good as new!

Ma
Review №86

I highly recommend this place! The service was great! Very reliable and quick!

th
Review №87

Best place ever to get your computer fixed. I took my laptop in at 10am and it was fixed the sam day, I know that always is not the case and my problem wasn’t great, but it’s awesome to have really nice and qualified people I Wavo who can handle computer problems. I’ll use them again if I ever need them.

Sh
Review №88

The best phone repair shop!! I got my iPhone X screen replaced there after my toddler dropped and broke my screen 😢 Jeremy was amazing and I will be back again for all my phone repairs!

Ho
Review №89

I LOVED the staff & such fast work! They saved my brand new Mac from water damage! Definitely will be going back!

Jo
Review №90

Jermey has to be the most knowledge and helpful phone repair tech I’ve ever met! I would strongly recommend Skinny’s Repair Shop for anyone looking for a honest phone repair shop, in the Waco area.

Ji
Review №91

Super friendly staff, responded online very quickly, and got my phone fixed in about an hour. They also have the cutest cases for sale in their store.

Be
Review №92

Friendly, fast, awesome service! Would recommend to everyone for repairs.

Ry
Review №93

Fixed my phone I’m 30 minutes!! Great service!

Je
Review №94

Great service. Highly recommended

BK
Review №95

We dropped by Skinny’s Repair Shop’s Waco location today, and it is looking fantastic. We highly recommend Skinny’s for your tech repairs. They provide service you can trust.

Th
Review №96

Simply the best place to have your device fixed

Be
Review №97

10/10-Professional-fair pricing-lifetime warrenty-fast!!!Great service for college students!

Dr
Review №98

Top notch work at a reasonable price. Definitely recommend!

To
Review №99

Great service and reasonably priced.

La
Review №100

Super customer service and fast !!! I will definitely be back for all my future needs

Information
100 Photos
100 Comments
4.9 Rating
  • Address:618 Columbus Ave suite b, Waco, TX 76701, United States
  • Site:https://skinnysrepairshop.com/
  • Phone:+1 254-340-8557
Categories
  • Computer repair service
  • Battery store
  • Cell phone accessory store
  • Cell phone store
  • Phone repair service
  • Computer service
  • Electronics repair shop
  • Mobile phone repair shop
  • Repair service
  • Screen repair service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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