I was dealing with Doris Rice and I have had insurance with her before. I have always found Doris to be very attentive to my concerns and very effective in dealing with my insurance problems. I have enjoyed working with her over the years. She usually has a good solution for my insurance problems.

I couldnt be happier with the quick response and appealing quote that I received from Doris. Her professionalism, her upbeat attitude and all around friendliness will make me a client quickly. I applaud Mayo Insurance, they really know how to treat their clients!! Bravo!!

I dealt with Rihanna Fanning, and she was very responsive and on top of her game. I made a mistake with the loan# on the policy and called her to explain and apologize for the mix up and extra work and she was so understanding and sweet. Those are the sorts of people that makes work enjoyable. Her customer service is awesome and she is an asset to the company

I had been with Nationwide (that became Mayo after my 1st year or so having them)for 22 years, I was 19 when I got them and now Im 41. I remember like 3 years ago I had to call them because I was still paying 116.00 a month for car insurance, mind you I had homeowners insurance with them as well which should have brought it down. I have gotten no tickets, or in an accident while having them. After calling I got it reduced to 67.00 a month. I finally decided to look elsewhere for insurance, and found the same coverage for 33.00 a month. So I called them to cancel my coverage for my car and home. Not only did they tell me to cancel it by emailing my agent, but gave me the incorrect email and told me I would have to contact my mortgage company to cancel my homeowners insurance. 🙄 I have no problem paying extra for not only good customer service and a feeling of knowing who Im dealing with if things happen. But with these people I felt none of that. I will say except for Nancy, but I dont believe she is there anymore. But this Doris that was my agent felt none of that, because I never even spoke with her. This is one place I would advise no one to go with, find another nationwide agency.

Working in property management I have to deal with a lot of different insurance agencies and Mayo is by far the quickest, most detailed, and greatest group to work with!

Give Doris Rice a call at the Mayo Insurance Agency and rest assured she will treat you like family! No more calling every agency in town to make certain you have the best coverage for your dollar….she handles all of your needs like the pro she is. ⭐️⭐️⭐️⭐️⭐️

Love Ms Dehdra DiLorenzo. Always helpful, thorough, friendly and professional. A definite asset to the Nationwide family.

I am so thankful for Mayo Insurance Agency. Jennifer was very prompt in helping me in an urgent position and I could not be more thankful! Highly recommend!!!

Penny at Mayo is the most helpful and sweet insurance agent you’ll ever work with. She was quick to respond, quick to change our policies, and couldn’t have made the process any easier.

Asked Sabrina Saat to remove a vehicle we recently sold and transferred to another party. She made it happen quickly and efficiently. Well done.

Jenn was extremely efficient in a very short amount of time completing my request.Keep giving the stellar service Jenn.

Whenever I need assistance from Mever Lee, she is always an email or phone call away and responds ASAP. Best insurance company I’ve ever worked with!

The Mayo Agency is always very helpful and quick to respond. They have the best staff of anywhere I have dealt with!Scott K

Jennifer is a gem! Always quick to respond, very professional and a sweetheart!

I’m buying my first home and I have so many questions trying to understand it all and Sherri has helped me so much. She has def went above and beyond in all aspects.

I just want to share a sincere thank you to Jennifer for her assistance with a problem I had this morning in trying to get a copy of my homeowners association insurance policy, she was courteous, knowledgeable, and efficient. My situation was resolved very quickly and I appreciate that.You are fortunate to have Jennifer as part of your team she is a winner,Thank you again.Alvin E. McCray121 Lands End LaneCarrollton,Va 23314(Eagle Harbor)

I have been privileged to deal with Ms Penny McGroarty over the last couple of decades for my personal insurance needs. I have found her services to be truly exemplary during this time. I have a fondness for people who return calls; she never misses a beat. John Betts

I love this company! I get fast and helpful service everytime I call. Doris Rice is a wonderful agent and always responds to my inquiries in a timely fashion! We (hubby and I) have car and homeowners insurance through mayo insurance and would recommend their services to everyone! Thank you all for being awesome!

Just want to say . Thank you Sabrina for your quick response. I really appreciate professional and responsive.

Great service for years on car and home, with shrinking finances had to find insurance that fit my budget.

Wow. Just wow. The level of A+ service I received from Doris and Eliana blew my expectations away. It was so reassuring receiving that level of customer service in this day and age. Can’t recommend the Mayo Agency and their exceptional staff enough! I’d give 10 stars if I could.

I requested a copy of my flood insurance policy and Jennifer provided it promptly.

Jennifer at Mayo Insurance has always been responsive to our needs. We do appreciate all she does for our company. She is always very professional in handling our account. Thanks Jenn for your help, you are the best

My experience with my Mayo insurance agent has been excellent. They answer all my questions within the hour or same day. My agent has gone beyond what I expected from her. I feel if I needed them for car or home they would be there promptly for services. It is hard to find this in today’s world.

Jennifer gets things done! She is always responsive to my paperwork needs, and is exceptionally friendly and professional. Thank you for making my life easier once a year.

Jennifer Eason is extremely responsive, professional and friendly to deal with. I truly enjoy working with everyone at the Mayo Insurance Agency!

Mayo/Nationwide has been very professional and effective in all my interactions with them. 2 claims for water damage by an upstairs unit and Nationwide helped me get my place fixed both times. They pursued the other persons insurance company and resolved the matter through subjugation. Then they returned my deductible to me. Great company to work with!!!

I am so thankful for Heather and all of the time she put in to help us get coverage for our rental properties. She found us excellent rates and her support over months of indecision was so appreciated. Definitely would recommend to other businesses or property owners/managers looking.Heather McIlweeManager – Commercial & Brokerage

Karen McKee is an outstanding Mayo Insurance agent. She has always been as helpful as anyone could be. She takes the time to listen to us and works hard to get us the best policies possible as the best rate. She is the reason why we stay with Mayo Insurance. I hope her company realize what an asset she is to them. We know that when we have a question we can call and she will always return our call and never makes us feel bad for calling.

We have been Nationwide customers @ Mayo for close to 20 years, our agent Laura Whitney is the best ! She is professional, always returns emails and phone calls in a timely manner, takes the time to explain things, and has a friendly personality. Highly recommend !!

I find Ms. Jennifer Eason, very professional, she returns phone calls promptly, Has very polite voice on the phone, explains when she will accomplish the task at hand. Makes you feel like you are a valuable person to the company. She is a employee you want to hire to represent Mayo Insurance.James Thompson

I have been with Nationwide just about my entire driving life. I was young and got into some fender-benders and they were always there and responsive. I was late on my payments often as the rebellious (immature) teen I was until Penny would patiently call me and remind me and take my payment over the phone. Fast forward 10 years and I’m a better driver and more responsible adult so I didn’t talk to Penny for quite some time. Now I have moved out of state and Penny is still personally helping me with the switch. It makes me sad to leave because she and Mayo Insurance Agency have been so amazing and their rates are great for solid coverage. I highly recommend them for anyone and any family. Thanks for all you’ve done!!

Working with Doris is a pleasure. She is an agent that makes a client happy they have chosen Nationwide as their Insurance Company She is prompt and accurate with her work. She gets the job done. I say BRAVO ZULU to Doris -- Thanks for your service -- Harry Biela

Ms. Doris Rice is my Insurance Agent. I want Mayo Insurance Agency to know she goes above and beyond to help her clients. Thank you for your outstanding assistance, I appreciate all of your help.

Fantastic response time. And accurate. Very helpful.

Sherri always provides us with a quick and efficient answer to our questions. Provides us with accurate information about our policy and executes our request in a timely manner.

These guys really look out for you.

Jenn is always so helpful to work with. I’m glad to know she is always willing to help.

I’ve been with mayo for a few years now and they always have my back and are always extremely helpful. Jenifer recently helped me send insurance paperwork to a company I do work for. I emailed her and she instantly sent the papers and got back to me. She was very helpful and responsive to my questions and issues. Thank you Jennifer

Thanks Excellent Customer Service Debra.!

Jennifer is awesome!!!Great fast and friendly service.

Excellent as always they go above and beyond with their services

Karen, was awesome! She provided a most detailed review of my insurance needs. Karen also took the time to provide suggestions that fit my life changed insurance needs. Friendly, patient, and professional. Thank you!

I have been with Nationwide for many many years they have always been there for me when I needed them. My agent Sherri is absolutely awesome! Thank you for helping me save money.

The Mayo agency is 5 Star everyday. Recently needed info and Sherri McCrickard handled it for me .. painless as she has done for many, many years. The greatest asset of any business is their employees! Sherri is a true asset ⭐️Ron Shank

Great customer service, and very knowledgeable and helpful staff. The folks there really take care of you. Thumbs up to Shawn, Heather, Jennifer, Donna and the rest of the Mayo staff.

Todd is super knowledgeable and helpful in the industry. If you’re looking for an insurance agency you can count on Todd will take care of you.

I have been doing business with the Mayo Agency for 2 decades. They are always very responsive and professional.

My husband and I have been an insured for so many years I cannot remember. When I need help Doris and Dedra step up to help. They are amazing. They not only get the changes to our policy done right the 1st time they are actually concerned and show concern for our family. They clarify changes and make sure we have the right coverage at the right time. I will not change insurance companies, not even if the rates were to go up because customer service is everything these days.

Had home owners insurance with Mayo for years until I just recently moved out of the area. Definitely recommend them to anyone looking for a professional and responsive insurance agency.

Karen was extremely helpful when we needed to acquire car insurance quickly. Very professional. Absolutely amazing help and service! Thank you Karen!!!

Very quick response time when submitting request. Very courteous and professional. Thank You!

Jennifer has been fantastic about working with me to get all of our COIs to the lenders for our homeowners. She responds immediately, takes care of getting them out and then sends a copy to me for our files. Nothing is too much to ask of her; her hard work and terrific attitude do not go unnoticed. The agency is wonderful to work with ! Thank you; its always a pleasure working with everyone there.

Karen Mckee-AmatoKaren could not be more helpful. She is patient with me & my stupid questions and never gets rattled. She is partly the reason why Im with Mayo Insurance in the first place. I enjoy talking and working with her. She really is looking out for my good. Such a change from todays employees. Shes a Gem.....never let her go!!!!

It is always great knowing that I will receive great service with you all Jennifer responded very quickly and accurately with the information she provided me with.Thanks again Jen I appreciate all your help.

Great customer service! Penny went way beyond my expectations and help me to feel comfortable while meeting my insurance needs. :-)

Less than 5 minutes I had a required document on its way thanks to the efficiency of Doris who is always pleasant and attentive.Thanks, Doris

Very easy company to work with. Jenn was very responsive to my request, and returned the paperwork I required within minutes. Kudos, Mayo. Excellent work.

What can you say about Nationwide and this Agency. If I sang their praises you would think I was making it up. Penny is amazing and the entire staff is there to help.Love my Nationwide. Have houses and my car... And even my Pets with Nationwide Insurance. Thank you Mayo!!

Working with Candace is always a pleasure as she works hard and effectively at solving those annoying problems that are bound to come up.

Karen Amato always help me and she explains everything, shes the best, I love her customer service ❤

Today I was hit by a car. Called Doris and she calmed me down. when i received the info from the police I scanned the items, sent it to her and she said she would take care of everything. That is service . Sincerely Sal

Karen McKee-Amato is always very helpful and pleasant. She is a tremendous asset to your company.

Karen has been so helpful with our homeowners and automobile insurance. She is very knowledgeable and takes the time to explain and to inform. I appreciate her efforts to give us the best coverage at the best price.

Doris is consistent, attentive, and always responds quickly. I always get complete customer service from Doris and appreciate her demeanor.

We have been with Mayo Insurance for 20 years and they, especially Penny, are ALWAYS consistent and responsive. Would never consider another provider.

Spoke with Karen Amato today to pass on the passing of my mom, my mom thought a lot of Karen and would love sitting a talking to her when she would go in to pay her insurance. Karen was very polite and helped me out with the things I needed to do about moms insurance.

Our business really values the service that we receive from Mayo Insurance Agency. They have a personalized approach that makes their agency stand out. Our representative, Eliana is amazing! She is always available to assist, provide guidance and to ensure the we are properly insured. We truly appreciate all that she does to handle our insurance needs.

Eliana Delgado was extremely helpful and pleasant to work with.

To Laura Whitney,On a scale of one through ten, I have to give you an eleven for extra credit.Youve been attentive, kind, caring and considerate of my insurance needs and you display your character with every act that defines professionalism, courtesy, initiative and resourcefulness .Words cannot adequately express my thanks and appreciation.Pete ConlogueTraining InstructorVirginia International Terminals

Sherri is awesome, always friendly, knowledgeable and will take the time to make sure you have what you need.

Owner and staff really works hard to give all members the best coverages and attention.

Theyre a great insurance agency. We had them for years and they were always quick and helpful. Even when we switched they were gracious and offered a lot of advice and helped us understand the ins and outs of each plan.

Fast, accurate and professional work from Ms Dehdra DiLorenzo.

Quick Response Time with COIs and Extremely Customer Friendly.....++++++++++ Top Notch Service

Penny McGroarty has handled my account for many years. She is always on top of every situation and eager to help me through every question and situation. She is wise and competent beyond compare. With her guidance we had a smooth change over from Mr. Booterbaugh and am pleased with her knowledge and desire to help always.

Wanted to lower my insurance but ended up choosing another company for $20 less after after 20 yrs. They didnt even fight to keep me as a client.

Sherri in the VB office was highly responsive to my request for a flood insurance policy on our new home in Lynnhaven Colony. Highly recommend this agency for any insurance needs.

Ellie, you are great! Thanks for your assistance in so many ways....I can always count on you to help me through the many issues we encounter in the residential, commercial construction and management business!Ed Sadler

Very good service and salesmanship,nice friendly people, good deal, thanks 😊😁😄

I want to thank Sheri again for all her help. great job

Love the customer service they go the extra mile

Top Notch Insurance Agency - Best Customer Service around

Great service Dehdra. Thank you.

Karen is a wonderful person, everytime I speak with her she is very helpful. You need to keep her & also give her a pay raise. She know her job well & also repesent your company well.

Been with them since 2010. Solid. Friendly staff. Will meet all your needs for insurance.

Great service.

Helped my wife get needed insurance.

Very informative

I dont know

Thank you, Jennifer!

Very professional

Have been with Nationwide for many years. It has been a rough road for me in the past few months. I am making it through it all with the help of Doris Rice whom ear I have bent with my tragic. There is no question she cant answer and it seems she has her phone speed dial for me. I appreciate her kinds words of encouragement and positive thinking. Doris is living up to the moto Nationwide is on your side I am not out of the woods yet but with Doris Rice I know she is going to pull me through.