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IBEX Roof
7929 NE St Johns Rd, Vancouver, WA 98665, United States
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IBEX Roof

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Je
Review №1

Ibex and Happy Gutters replaced our roof and gutters recently. Both teams did a wonderful job. They worked hard, and the installation was done in high quality. We also appreciate their efforts to protect our plants around the house, and cleanup after replacing the roof. In addition, we enjoyed meeting with Devon, the estimator, and Sam, who conducted the follow-up inspection. They were professional and patient, and took time to understand our needs. LeeAnna in the office were friendly and helpful.Just a minor suggestion regarding the communications. For example, no one called us on the first day when they didn’t show up at the expected time window. Only when we called the office and then found out that they went to a wrong address. Also, we had to call the office to have the trailer removed from our driveway after the work was completed. These were very minor issues, but the communication could have been better to get us informed of the process.Overall its been a good experience and we are happy with the results.

Je
Review №2

IBEX was a fantastic company to work with for our new roof and gutters. We had them out to our property 3 years ago for a quote, which they said we had roughly a few years of life left on our original roof. Flash forward to today (we chose to wait a few years), we were ready to start this project.Cody - the same person who came out 3 years prior - came again and was able to reference our original paperwork/quote. They honored all the same information and we got on the schedule which was estimated to be about 6 weeks out.I got a call 2 weeks later that they had an opening for us that week! Francisco and his roofing crew were very efficient, fast, friendly, and professional. They took off and installed a new roof in 3 days!Kevin, Sam, and Tyler came a couple weeks later to do the gutters and were equally as friendly and professional. They even showed my 2 young boys how the gutter machine works - which was so cool! One of the most impressive parts is how they were able to match the downspouts pretty close to our house color, which saved us time and money working with painters (Thanks Sam!).Rain or shine, both crews worked with impeccable skill - I cant tell you how impressed we were with their attention to detail with such stormy weather at times too!I highly recommend IBEX for their quality, professionalism, friendliness, speed, and customer service. They are worth every penny. Thank you so very much, we love our roof & gutters!

Ro
Review №3

These guys were awesome. They removed cedar shake and installed composite shingle. Their quality of install was spot on and were very efficient. I had a question about the install and they drove out to verify it was done as expected. Highly recommend.

Ed
Review №4

These folks are the best in the business, and backed followup full-roof installation with follow-up gutter adjustments. If theres a better roofing/gutter company out there, dont believe it. Full-roof in our case meant the installation crew were on climbing gear throughout, on our 34-foot, 12/12 incline huge roof. They really, really, did one hell of a great job.

Ro
Review №5

Roof installation took longer than original estimate but workers did great under less than ideal conditions. They wisely worked shorter days due to record breaking heat. There was also more problems under the removed shingles than anticipated which added work. They worked very hard and when finished the roof looked great and all the underlying problems were fixed. Communication during the process was excellent and I would happily use Ibex again.

Ji
Review №6

Service: Gutter cover install.I was concerned when the gutter covers were switched to a different brand from what was in the estimated. David assured me it was a better cover, but how would I know? Looked it up during install and reviews supported the good as or better statement. However I would have appreciated a call or notice of the change.Anyway David and Chad did a great job on the cleaning, installation and clean up.

Cu
Review №7

They have the three most important things... quality, speed, and a fair price. Im happy with the gutters that were installed.

Je
Review №8

Ibex was very easy to communicate and work with. Everyone involved was friendly and professional and addressed all my questions. The new roof looks great. After the install, our gutters were replaced and the gutter company had trouble removing the old gutters (no fault of the roofing). The removal possibly could have popped the nails of shingles at the edge of the roof. The gutter company contacted Ibex who contacted me the next day and scheduled two people to come out right away. They walked the entire roof inspecting it and fixing any issues. I really appreciated the quick response and follow up.

Te
Review №9

Great experience with IBEX! They did a great job and went above and beyond to make sure some previous problems were fixed right.Fidel and his crew were fantastic.They brought their own trailer for the tear off waste. No big bin from the garbage company that could damage the driveway.They did a great cleanup job when done.

St
Review №10

So happy with our experience!! When we called for an estimate, they came quickly and quoted lower than the others we called. Lead times were faster too. David was here on time, informative, fast, and did a terrific job. I will call you first next time we need something!!

La
Review №11

My husband and I are in the process of purchasing a house and contacted a few (3) roofing companies for bids. IBEX Roofing has great online reviews, so we thought we better include this company, and Im glad we did! Devon Evens was by far the most thorough, professional and knowledgeable contractor. He inspected the roof and explained his findings in a most calm and professional way. He was patient and respectful with our litany of questions and he didnt try to upsell us on anything, which I truly appreciated (especially in this economy)! We look forward to doing business with Devon and IBEX!! Give them a try! Ill update once the roof is installed! 😊

St
Review №12

IBEX Roof bid our roof repair significantly less expensive than the other three companies we called, their lead times were less than half of what other companies were telling us, and when we hired them to repair our roof, they showed up on time and did a terrific job. David went above and beyond to help us extend the life of our roof. I would highly recommend David and the team at Ibex Roof for your next job! From the first phone call all the way to completion of service, this company was friendly, fast and professional.

Sh
Review №13

This is a fantastic professional roofing company that did an amazing job. IBEX is Extremely efficient, safe and clean. I was informed at the end of each day on progress and what the next steps are. We had a new roof installed with new gutters and the leaf guard system. It looks and works astonishing great. Dont waste your time going anywhere else. IBEX will meet all your roofing needs.

Ca
Review №14

Ibex replaced our old roof and gutters. Everyone we dealt with at the company was very professional and courteous. They got the work done quickly (two days on the roof, including removing the old roof, and one day on gutters), and didn’t leave behind any mess or debris.The new roof looks beautiful and it feels so good to know we won’t have to worry about leaks or moss buildup for years to come.We got several quotes for reroofing, and while Ibex’s price wasn’t the lowest, we were convinced that their quality materials and technique was worth the investment. You don’t want to cut corners on something as important as your home’s roof.

Ja
Review №15

David and Chad came to our rescue! We had a major roof leak in our library/theater that began in the ceiling and spread down the wall behind our books and theater equipment. They scoped out the leak/damage in the library and then the attic. They patched the attic extensively and went on to repair the roof damage. They showed us photos and videos of the before and after while explaining the issue and their work. They were professional and extremely respectful of our home and belongings and were a pleasure to work with. We are very glad to have a roofing company and crew to whom we can turn for our needs. Thank you Ibex!

KG
Review №16

As a General Contractor, I want to know that I can find the materials that I need in a timely, efficient and cost effective manner. While building a goat barn for a client I found that it was challenging to find quality gutters in a specific color and within a short timeframe. After trying multiple venues and finding no success, Ibex Roof was recommended to me by an associate. Not only did they have what I needed but they got it to me on the same day. The associates there, Trent and Sam were very professional and provided exceptional customer service. I will definitely be using this company and their services again in the future.

Da
Review №17

Ibex has been a fantastic company to work with. They did an efficient, timely, and accurate initial assessment of our roof. They communicated clearly and consistently about the next stages of the project. And when it was time to put the new roof on, the team Ibex sent was professional, replacing damaged boards, epairing the flashing around the chimneys, and laying on the new shingles. All the old roofing materials were hauled away, everything left spotless. The new roof looks great. Ibex kept all their promises and were a pleasure to work with throughout the process.

Tr
Review №18

Very happy! I got about 6 estimates and a lot of places wont do a small job but IBEX Roof was able and willing to replace the shingles and some rotten boards on a detached building I converted into an office. I initially got a satellite estimate and that made it fast and convenient. I briefly met with Cody to confirm the estimate, pick out shingle color and sign contracts. and he was very nice and professional. David and Cameron did the job and they were fantastic!!! I couldnt have asked for more polite contractors and hard workers. I think the office staff could use a little more improvement on communication but overall happy with IBEX Roof. I will will use them again for our other roofs and perhaps gutters too and will recommended them to others without hesitation.

El
Review №19

From start to finish they were great! From no pressure sales to fast and friendly roofers overall a great experience. Also my roof looks great!

Ty
Review №20

Highly recommend IBEX Roof. As a Real Estate Agent, it is imperative to have a roofing company you can trust and I completely trust IBEX to provide quality service, quality workmanship, and timely response. I recommend IBEX to all my clients and even used them for my personal house. Cameron and David were great!

Ry
Review №21

Very knowledgeable staff and quick to solve the problem. Appreciate the business, would use again.

ke
Review №22

IBEX roofing and happy gutters are great company to use. I am satisfied with their work so much that Ive already refer them to my friends. They both has used them and very satisfied.

Bi
Review №23

Great people, prompt installation & cleanup and competitive price. What more could you ask for?

Ma
Review №24

I had a good experience with Ibex roof, they did an amazing work replacing my roof. Communication post installation could’ve been better but overall I am happy with the results.

Da
Review №25

Im kind of a picky customer and Trent did a good job figuring out the best solution for my gutters and sent some great guys out to do the job. Like the installers said, these gutters were like icing on the cake.

E
Review №26

Ibex has been fantastic to work with, they went above and beyond to make sure our project was taken care of in a timely manner. We would highly recommend using them for any of your roofing needs. Thank you Cameron for such outstanding service! We appreciate you color matching our shingles so you can’t tell a patch was needed.

Jo
Review №27

David came out and was professional respectful and fast. Provided details of what was done and how to maintain! Moss treatment and gutter cleaning!

Sa
Review №28

Ibex Roof and Happy Gutters did a great job fixing my roof and gutters after damage from an ice storm. Chad, David, and Nels kept me informed of the process, and they rushed to get the work completed faster than originally planned so that I could list my home for sale. Couldn’t have been happier!

Ja
Review №29

Great company and very good experience. Excellent workmanship, highly recommended.

Pa
Review №30

They arrived on time and the installer did a great job.

Co
Review №31

I would recommend this company to anyone who wants a new roof or gutters. They are professional,friendly & they took care to not damage any plants around where they were working. They also cleaned up their mess afterwards. Thank you to Levi,Cody & everyone at IBEX ROOF.

Re
Review №32

They were fast at getting out for the job, easy to work with, and moderately priced but left the yard a mess, the attic vent cuts are sloppy, there is gapping on the porch that water will be able to get through, and they left some rot that is now covered by a brand new roof and will be very difficult to fix.

Ga
Review №33

From estimation to materials provided, to installation....a job well done.Just a little contact hiccup on install date.

Gr
Review №34

I’d say the numbers speak for themselves. One 1-star review (from a competitor), five 4-star reviews and TWO HUNDRED AND NINE 5-STAR REVIEWS! :-DHere’s why: they know what they’re doing, they work really hard, they treat their customers with respect. What more could you ask for?We had a great experience getting our large roof redone. Anytime we had a question or a concern they were very responsive and made sure we were confident and happy with the process. I am happy to be number 210. 5 stars!

Ia
Review №35

Solid experience working with Ibex. The gave a useful demonstration of the quality of materials and workmanship they could use, helped me bid the project to my budget, and then executed the job quickly and efficiently. They even scheduled a follow up visit to make sure everything was done right and that any of my issues were addressed. A great practice that I wish all contractors did!

As
Review №36

I used Happy Gutters to install new gutters on my house; they were professional, clean, and got the job finished in a timely manner as it was discussed; we are supper happy and thankful for their services.

Ja
Review №37

IBEX replaced the roof on our house last year, top notch. They replaced plywood, fixed various gutter issues (for free and without even telling us), got everything done in 3 days and on schedule. And our yard! Our yard was so much cleaner when they were done than before they started. Not a single nail or piece of debris anywhere. With other roofing contractors I was still finding nails 2 and 3 years later.And heres the best part. During the recent windstorm one of our pine trees dropped a big branch on the roof. The branch went through the roof, through the attic and all the way through the bedroom ceiling. Scary … a branch poking through the ceiling and a lot of insulation and debris from the ceiling on the master bed. From the roof, it looked like we had an 8 foot Christmas tree growing out of our roof. I called IBEX the next morning to see if they could help. Within 90 minutes they had their maintenance crew out. They pulled out the branch, patched the hole with sheet metal and replaced the shingles with an exact match. The job was done in under an hour. When I went to pay I was told “oh, you are one of our CUSTOMERS. If we had to replace a whole sheet of plywood wed probably have to charge you but not for something like this.” Can you believe it? Who provides service like that? Ill never use anyone but IBEX for roofing.

Mi
Review №38

I don’t know what has happened to this good company over the last year but for the owner to have sent his business to an answering service where they have absolutely no answers nor do people get calls back for gutter cleaning for gutters that were purchased from this company a year ago. Each one of these past reviews is about new gutters or a new roof. Not gutter cleaning or moss treatment. Are those jobs that you don’t care about anymore because they don’t make you big bucks? The gutters we are trying to get clean are from you. My 73 year old mom is now having to look for other companies to come and and clean gutters from this company. Also to schedule a regular moss powder for the winter is like trying to pull teeth and then day of scheduled appointment I don’t have any communication for my appointment being late. I have highly recommended this company over the last three years and I’m ashamed to have said their name, I will never recommend them again. Years ago I gave this company a five star review because of how amazing the owner was and how he took so much pride in his business. Shame shame shame.

Ti
Review №39

We had an emergency roof leak and I couldnt get anyone else to come out to look at it quickly enough. They got Keelin out to help us mitigate our leak. Kind, quick, and respectful dude. I highly recommend them if you have any roofing needs.

Ro
Review №40

Ibex Roof was able to fix a loose roof vent as well as clean the moss that was growing on the shingles plus clean the gutters

Ja
Review №41

Reasonably priced. On time service. Job site was clean when they finished the job.

Ma
Review №42

A pleasure to work with this company. Timely, true to their word, friendly crew, clean up everything upon completion of project, beautiful new roof (3/21).

Sh
Review №43

Cameron and David did a great job with the work, and Sam was an excellent coordinator.

Ch
Review №44

Super easy to work with, upfront pricing and clean up. I appreciate the check in after the job is done to make sure that everything is complete to my satisfaction.

Is
Review №45

Impeccable service, and great communication. These guys were not only early (some people may complain about that, I thought it was great), but they finished the job both quickly and efficiently. Highly recommended!

Ro
Review №46

IBEX Roof made it a pleasure to get our roof done. We actually received 3 bids on our roof job. Cody Males gave us a great bid and was very professional in every way. The IBEX crew were here on time and did a very fast, professional job. They did the job, cleaned up and made sure I was happy with the work before they left. I would recommend IBEX to anybody who needs a complete, professional and affordable roofing company.

Ma
Review №47

Cody Males was professional and informative. The entire crew did a wonderful job.

Ch
Review №48

We had an excellent experience with Ibex! The quality of our new roof was exceptional; it cost significantly less than the other bids we received; and the work was finished exceptionally quickly. When we noticed some water leaking in a wall a few months later, Keelin from Ibex came to check it out immediately, determined it wasnt because of the roof, but still offered to return the next day with his boss to troubleshoot the cause for us--just as a favor to us. It was exceptional customer service on the part of Keelin and Ibex. If I could give them 10 stars, I would!

W.
Review №49

We had our gutters replaced recently and were very impressed with Ibex. The whole process was very easy. The representative who came for the quote, Trent, was thorough, answered my questions and discussed options with me in person and in follow up. I never felt like I was bothering him. The foreman on the job (Mike) was considerate to the fact my partner was working from home and waited for 10-15 minutes after the job was completed for her to get to a point where she could speak with him. He did not make her feel dumb, answered the questions that she had about the roof/gutters and water problems weve had in our basement. Her prior interactions with most home improvement folks have usually been negative with her getting a maybe-i-should-talk-with-your-husband attitude so this was really refreshing. All in all, a very positive experience with true professionals.

Mi
Review №50

It was very easy dealing with IBEX Roof. A fair price for the job which included a complete clean-up. No problems at all. The agents, and the roofing crew were all very professional.

Gr
Review №51

Ibex did a great and thorough job on our roof. Their detail on everything from the quote to what to expect to the work performed and finally to the inspection was on point. We got 3 bids on our roof and ibexs evaluator was by far the most personable and knowledgeable. They quoted us a one day job and while we thought it was going to be much longer as in 2 they or 3 days and they were pretty much spot on. We had some rain in the forecast that extended it two hours into a second day but that was understandable. Our final inspection came with done good pictures of the work and the final visual looks great. I would highly recommend them to anyone looking into a roofing job in the near future. We opted to finance the roof one year same as cash and they expedited that and it was really smooth for us. All in all I think 5 stars sums it up. I thank them for providing great work at a quality price.

Pa
Review №52

From start to finish IBEX did an amazing job with my roof installation. Eila responded immediately with my request for a bid. I met with Cody who explained the entire process, verified that all of their licenses and insurances were current, explained my options and gave me a bid on the spot. He responded immediately when I had follow-up questions even on his day off. Francisco and his crew were amazing! They worked extremely hard and kept me updated throughout the tear off of the old roof and the installation of the new one. We have a steep pitch on our roof so I know it wasnt an easy job. Francisco and his crew did a beautiful job. There is no question that he is very skilled at his craft and did not take any shortcuts. They cleaned up each day before they left and did a thorough cleanup when they were done. When the project was complete, Sam scheduled a time to come by to do a final inspection and make sure I was happy with everything. He also did one more jobwalk to make sure that any remaining nails and debris were picked up. Finally, the owner of the company, Kirk, followed up to make sure I was satisfied with the work. I would recommend IBEX wholeheartedly.Paul

Br
Review №53

All members of the IBEX roofing company were very pleasant to work with. The communication between the receptionist, estimator (Cody), roofing crew, and completion inspector was top notch. I was pleased with the level of professionalism from all parties. They definitely earned and deserve a five star rating! I researched a bunch of roofing companies and narrowed it down to four estimates. Im glad I went with IBEX! Thanks again IBEX for quality work and the gift bag!

vi
Review №54

The whole crew with Ibex Roof is incredible! This is the 3rd time they work with us and every time after the first I know it is going to be quality work, on time, and conscientious of my budget. They have done roof repair, gutter cleaning and repair, built bathroom vents twice and hopefully soon will install my gutter guards. Trent is always on time and so is his crew. They leave everything clean and tidy. Highly recommend!

Si
Review №55

The IBEX Roofing is one of those rare companies which do a great job at a great price.Everyone we dealt with is pleasant, efficient, reliable and ready to help. They follow up to make sure the clients are happy with their work.The IBEX also offered us to help with food delivery during the covid 19 time ❤.We highly recommend them. They are not only a highly professional company but they also have that so important human touch. ☺

Ma
Review №56

After seeing the many IBEX Roof yard signs in our neighborhood, I looked into the customer reviews and called them up to get a quote. Their cost estimated was right in line with the range I had anticipated. What can I say... the guys at IBEX were excellent. The estimator, Steve, was punctual with his appointment and was very respectful of our limited time. He covered the service, the workmanship, and the product line in a straight forward manner.When they commenced on a Monday, the installers made quick work of the job and finished up by Friday, with a two day rain delay on Wednesday and Thursday. The foreman, Fidel, communicated well what he needed fro us to do so that the crew could start and finish the job. The end product looks great and the service from start to finish was a delight. If you are in need of roofing services and want no hassles, look no further than IBEX! I cannot recommend them more highly!

M
Review №57

IBEX Roofing installed roof and gutters before planned solar panel install. They were professional, courteous, and cleaned up after work was done in a very timely manner. They also explained everything that was being done and do beautiful work.

Ti
Review №58

Ibex Roof did an outstanding job in replacing our roof. We obtained 4 cost estimates from different companies. One company had a particularly low bid. Ibex offered to provide an apples to apples comparison, and they pointed out differences in materials and workmanship between their company and the other company, plus the critical fact that the other companys employees were not covered by workmans compensation -- meaning we would have to pay for medical expenses if anyone were to get hurt. Ibex then came up with an even more competitive bid for us, and we knew we had found the right company. The roofers were extremely conscientious, quiet, polite, and tidy in their approach. Ibex provided the very best roofing materials available on the market today: flashing on all edges, silicone boots around vents, and metal valleys. The work was done in two days, and an inspector came by and re-checked all the work and clean-up. I would say it was an extremely thorough job, and a very satisfying experience for us. The roof looks beautiful, and we have an outstanding guarantee, too! Thank you, Ibex! We are sure glad we found you.

Be
Review №59

We had a fantastic experience with IBEX roof. Our contact person, Sam, was just the best! He answered all our questions and was always available to guide us through the process. The crew was respectful and did not leave any mess. We highly recommend this company for their expertise work, great communication, and competitive prices!!

El
Review №60

I selected this company because of Sams enthusiasm and disarming presentation manner along with the other reviews. I never for one minute thought that if there was a problem they would not take care of it. They were my 3rd quote and were priced competitively with the other major companies. The crew was on-time and incredibly professional. The few minor issues included a miscommunication about the removal of a solar water heater, but one of the crewmembers ultimately stepped up and handled it like a pro. The cleanup was stellar, really everything about the expeience was positive.

La
Review №61

Fantastic experience with Ibex. I live in an smaller cottage style home in Portland (St Johns), that was built in the early 1900s. The back of third of the house was added to the original structure at some point, (guesstimate time frame is 30-50 years ago). The roof line in the back third of the house is much flatter than the front, and requires a different type of shingle than what the front requires. Unfortunately, an unknown roofer 10-12 years prior to the leak used the wrong type of shingles on the back, which resulting in excessive wear over the years and a roof leak 2 years ago. Ibex replaced the roof on the back third of the house. They came to my aid in a timely manner, and did excellent at a competitive price. Ibex is now helping me to maintain the front part until that needs to be replaced. Ibex could have told me I had to replace the entire roof, just to try and make more money in the short run. Their honesty speaks volumes about the integrity of their business. I trust Ibex roofers and now consider Ibex to be my roofers.

Es
Review №62

The crew that replaced our roof and our gutters were amazing. Everything was done professionally and within the time frame established. They cleaned up after the job was completed. Not the lowest bid we received, but certainly the most thorough when they came out to give us an estimate. We would recommend Ibex to anyone looking for a new roof or repair. Couldnt be happier!

Da
Review №63

Thank you for the beautiful roof! We appreciate your professionalism and dedication to your craft.(As a side note... we ended up not being the easiest customers (I am sorry about that), but these guys stuck it out til we were 100% satisfied. Thank you!)

Ae
Review №64

Keelin and Cameron were great. At first we could not directly address the issue but, both went above to find locate and repair our leak.

Be
Review №65

We recently had IBEX replace our gutters on out residence in Woodland and they did a phenominal job! Start to finish A+ professional attitude and work. We will definitely be using them again in the future.

Kr
Review №66

This is the second job Ibex has done for me and I’m just as pleased this time. Courteous staff at all levels, fair pricing, and good job. No Hype! My daughter commented that she enjoyed one of the installers “whistling while he worked”. 😊 I will continue to recommend them.

St
Review №67

Just finished a major roofing and gutter job with IBEX. EVERYTHING ... from sales proposal to price to quality to responsiveness to clean up was top of the line. This was my first roofing experience and probably my last. But if I had to do it over again, IBEX without hesitation.

Do
Review №68

I want to say that IBEX Roof has a fabulous staff that focuses on high quality work and professional delivery of services. We needed to replace the roof on our house and Sam did a top notch job with the entire process. We watched as IBEX Roof installed the underlay and were amazed at the top quality material that they used. And even though nobody will see the underlay once the shingles get applied, their staff paid just as much attention to detail with that part of the job as they did with the finished product. The shingles on our roof look better now than ever before. IBEX is a must-hire for your roofing needs.

Ra
Review №69

Ibex Roof did an outstanding job on my roof. They had to deal with all 10/12 and 12/12 roof pitches with several peaks, hips, and valleys, on my 5200 sq. ft. home. They take pride in their work, provide excellent quality, and are very professional. The owner(s) demonstrate an excellent work ethic and provide exceptional customer service. Kirk continually follows up with his customers after the job is complete and, even several years later, to ensure his customers are happy. In addition, IBEX just recently took care of a gutter drainage issue free of charge, that was improperly installed by another, previous contractor. In summary, this business sets a good example to all businesses out there of just how important attention to detail, quality, and customer service is.I highly recommend IBEX Roof to anyone building a new home or replacing a roof on an existing home.Keep up the great work IBEX Roof!!

Ga
Review №70

Despite the inclement weather today, Brandon and Paul showed up on time and ready to clean and treat our roof. They are personable and polite young men. They did a thorough job and went above and beyond to clean up any mess resulting from the cleaning. I would recommend IBEX Roofing to anyone.

Ji
Review №71

We have used ibex on 2 different jobs now both with the same service and quality they are not the cheapest nor the most expensive but their professional non pushy approach is excellent

Er
Review №72

IBEX got me on their schedule quickly for a roof leak repair job and Trent fixed the issue in about ten seconds flat. Both their customer service and service team are phenomenal - I couldnt recommend them more!

Br
Review №73

Just had my roof replace by IBEX Roof. It was absolutely one of the best homeowner repair project experiences I have ever had. Sam and the installation team leader were professional, caring and took pride in their work. Except for the new roof on my home, you would never known they were here. They cleaned up the area around my house completely, no debris anywhere! If youre planning a roof replacement you have to give IBEX Roof an opportunity to evaluate your project. They were very competitively priced, their products are first rate and their workmanship is outstanding. The work ethic of this company is a refreshing rarity. I would highly recommend them to anyone needing a new roof.

Pa
Review №74

We got other estimates that were lower, but we chose Ibex because we were very impressed with the quality of materials, the attention to detail, the responsiveness and the professionalism of everyone we had contact with. We were convinced we would get a superior result. The workers, led by Fidel, were careful, polite, neat and worked quickly and efficiently. Our new roof looks beautiful We liked everything about the experience. We highly recommend Ibex.

St
Review №75

If I could give Ibex a roof ten stars I would! From the office staff, to the estimator and roofing crew, their employees are exceptional. They installed our new roof and we could not be more pleased. We now have a roofing company for life!! Pro Tip: have Ibex install the gutter guards, it will save you years of cleaning and dangerous ladder adventures.

Fa
Review №76

Two years ago we had our roof replaced by IBEX and the work was exceptional. Today, I had a new storage shed roof installed and the work was amazing; and also today, we had all new gutters and drain pipes installed for the whole house and the work was perfection. IBEX is clearly the best company for roofing and gutter installation. Every facet of the our project demonstrated that IBEX is a center of excellence with each team having the best professional skill sets, access to the best equipment and materials, the highest level of customer service/timeline planning, and the best cost you can find anywhere. If you are looking for the best capability at a reasonable cost, I can wholly recommend IBEX without reservation for all roofing and gutter installations.

Pa
Review №77

I recently had IBEX Roof remove the chimney from my house. I had a leak at the base of the chimney. When Duane came to give the estimate he calculated the cost of the repair two ways. One was to repair the flashing at the base of the chimney, as well as to seal the brick and mortar that made up the chimney. The other estimate was to remove the chimney, lay new plywood and shingle the roof where the chimney had been. After talking to Duane I decided to remove the chimney. This is the second repair IBEX has done on my roof. The work has always been completed on time and done exactly as promised. The cost of the repair is competitive to other companies in the area. However customer service is the reason I used IBEX for my roof repair. Duane who is their estimator, and the work crews who do the actual repair, treat me with respect, do great work, and leave the job site clean when finished. I will call IBEX Roof when it is time to replace my roof, or for future repairs.

De
Review №78

IBEX Roofing did an excellent job for us. They were professional from the first time they sent someone out to our house to give us an estimate to coming back at the end to check all of the work. Workers themselves were friendly, skilled, and on time. I appreciated the Cody gave us an estimate while he was here. No lag time. The roof itself looks fantastic. They had to replace mutliple plywood pieces and two skylights, and this too went smoothly. This is a big ticket item, I was scared of making the wrong choice. We can highly recommend them.

Mi
Review №79

I was driving by a house where IBEX was doing gutters and I stopped to ask a question. The guys were very courteous and were not annoyed at all that I was interrupting their work. They both took the time to make sure I had my questions answered. Both were pleasant and very knowledgeable. I will definitely have IBEX do my roof or gutters when the time comes. Great customer service like this is what Im looking for! Thanks IBEX!

Me
Review №80

I was having a lifting problem on a new roof we had done about 4 yrs ago with timber roofing. After trying to reach them for months with no response I finally gave up and called IBEX roofing. They were able to come out the next day & fixed the problem quickly with hardly any effort. I will definitely be calling IBEX for any future services.

Ja
Review №81

Im really pleased with the work the IBEX team performed on my roof. They provided a thorough inspection, fixed the leak that prompted my call in the first place, identified additional issues that needed attention (some of which I knew about and had been thinking about addressing, too, and had asked them to assess), and offered a reasonable price for all the necessary work, which they performed beautifully! Everyone was great to work with! Thanks, IBEX!!

Pa
Review №82

Very Professional from bid presentation to final inspection. Friendly and courteous. Great communication and products offered. Recommended to us by a quality construction company. Best of 3 independent bids we received.

su
Review №83

Let’s face it, no one wants to pay for a new roof, but if you have to replace your roof, I can’t say enough great things about IBEX Roof!Very professional, competitive pricing and warranties. Returned phone calls and emailed me with status reports as to delivery time etc. Two other companies I requested bids from never even got bids back to me! and one company said they didn’t have time for me.🙄 I still had other bids to compare tho.Jesus, Angel and the rest of the crew were fantastic! They were very careful about protecting my plants during tear off, made sure my dog did not get loose from our fenced yard, and did an amazing job with cleanup, using a magnet to make sure there were no stray nails or staples in my yard. They also checked in with my neighbors to let them know what was happening. So professional and courteous.Go with IBEX Roof! They do not disappoint!

Sa
Review №84

Everyone was kind, respectful and thorough. The roofers worked fast and with expertise. They were clean (did a great job picking up after themselves). Im very happy with the roof and all of the follow up. I feel cared for. I also had gutters installed. I know it was a challenge on an older home. Im am happy with their work too (also Ibex). I will definitely refer Ibex if I know anyone needing roofing care or gutter work. Thank you so much. I really do appreciate all the follow up. Thank you.

Sa
Review №85

Super high quality work! Great communication, fast and efficient!

Ma
Review №86

Great job! My customer praised Joe for cleanliness, friendliness, and professionalism. Ill be using you again and again.

Sc
Review №87

The crews were very personable, thorough and inspected the whole roof, not just the area in question. They also corrected a prior contractors mistakes which exceeded the spec’s of the job.I don’t think you’d go wrong using these guys.Scott Satterlee

A
Review №88

Cody, Jesus, and the crew are the most professional people I have dealt with. Their customer service is beyond excellent, very knowledgeable, and they do a excellent work! Their pricing is very reasonable. I couldnt be more happy with the result. I would recommend these guys/IBEX Roof any day. Thank you for your hard work!

Ke
Review №89

Ibex did a fantastic job fixing holes in my clients roof left from siding installers. They went above and beyond making sure that the work that needed to be done was completed and stuck to the quote. Highly recommend.

ME
Review №90

Work is impeccable! Our roof is looking good and you can tell it is professionally done. Cody came to our home for a cost estimate and we felt that he is not pushy at all. He presented what products they use which gave us options what we can afford and what we really want to get done. He was very knowledgeable, respectful and helpful. Yes, I do recommend IBEX for roofing.

Er
Review №91

IBEX was the most proactive and responsive of the three companies we used to get quotes in order to get a new roof and gutters on our home. They communicated promptly, crews showed up on time, and were overall excellent to work with. Great customer service. Would highly recommend them to anyone looking for roof or gutter work.

Ja
Review №92

High quality, great customer service competitive pricing, supe easy to work with.

Ru
Review №93

Professional, timely, efficient, and really nice people!IBEX was able to schedule our roofing project quickly. Great product and great workmen equal a really nice roof! Very happy with the IBEX company our new roof! We highly recommend them.

ge
Review №94

I recently had my roof done by ibex. I had 3 estimates from different companies. Ibex wasnt the cheapest but roof is the protection for one of your biggest investments (your house) so I wanted to choose wisely. Ibex took more care and pride in promoting their product so in the end I chose them. The lead roofer for the job was Jesus. His integrity and workmanship is tops.I have read some reviews complaining about small things like leaving behind nails and staples and whatnot. Focus on big picture. The quality of the roof at the end of the job.I recommend reviewing at least 3 contractors and choose what your gut and mind tells you. Thats what I did and went with Ibex. I dont regret it

Ur
Review №95

After a very rainy night I woke up to a wet bathroom ceiling that had a soft spot, called IBEX Roof and was delighted that they would inspect our roof right away. Trent found the problem, gave me the estimate and scheduled the work for the next day, all of which made me very happy. Better yet, the IBEX crew found a way to fix our roof on the same day. Under promised, over delivered, making this old lady very happy.This was the second time we used IBEX, each time with the same kind and efficient professional service. THANK YOU ALL FROM THE BOTTOM OF MY HEART.

Me
Review №96

Ibex went above and beyond our expectations, we were putting gutters and downspouts on our new house, and Trent was very helpful with quotes, downspout layouts ect. Wonderful company to work with and we will definitely do business with them again if needed!

Ty
Review №97

Awesome service. Good people

Ma
Review №98

They replaced my gutters last year. After that I started waking up when it rained because I wasnt used to the sound of water flowing in functional gutters. I missed my sleep but was thrilled with the work!Last week I called for help re-routing a couple of downspouts. Duane fixed me right up. Love these folks.

La
Review №99

Ibex roof has done two jobs for me over the last few years. They replaced a flashing three years ago, and just this week replaced the whole roof. I cant say enough about their professionalism and the quality of their work. I have a custom gutter system that makes roof replacement a bit complicated and they handled that extremely well. And the cost was reasonable. And what impressed me most was the fact that all of their employees have workers comp coverage. That means a lot to me. How many roofing companies can say the same? Thanks Ibex.

V
Review №100

They stand behind their work. When I reported an issue with my roof they came out and fixed it without a charge.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:7929 NE St Johns Rd, Vancouver, WA 98665, United States
  • Site:https://ibexroof.com/?utm_source=gmb&utm_medium=vancouver
  • Phone:+1 360-309-0882
Categories
  • Gutter cleaning service
  • Roofing contractor
  • Insulation contractor
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
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