I’ve used Sunworld for 2 years and they have been great at taking care of my property and any issues that have arised. Also their contractor has been quick and professional at the remodeling process.
My boyfriend and I applied for one of the properties rented by Sun World. About a week and a half after we applied, he called in asking for the status of our applications and were told that they were denying us because we were considered “low income”. When he asked for clarification it seems like they were going off of our net income and not our gross income. Which no rental property has ever done in all the years I have rented. They also said they would not consider our combined income (which is almost $78,000 annually) because we are not married which is not only illegal, but not how renting with multiple adults works at all because all incomes of individuals over 18 must be considered. Seeing as we have payed the exorbitant application fees and are being discriminated against, I am taking this case to the housing authority. This is completely unacceptable.
The service was decent to begin with. Maintenance and repairs ended up below our standard. The overall service was below the goals we desired.
Sunworld is a very attentive property management company. As an owner it is nice to be able to relax and know that each property is in the best hands. They put the best tenant into the property rather than just filling it with a less desirable tenant just to get it filled.
Awesome deals and great properties! Customer services are superb. Thank you guys.
I have been renting from SunWorld Group Property Management going on 4 years, Nancy and Paul really work hard to take care of their tenants and properties and keep everything in order. I look forward to a long rental history with SunWorld until I’m ready to buy a home! Thank you SunWorld!
I appreciate the updates via emails and the monthly postings.
This management company:1. Approved us based on their own rental criteria and then later said that they would not rent to us. I have a nearly 3 year old eviction, that they insist is less than 2 years, however their rental criteria stated that if I did not owe property debt than I would qualify and could be listed with my husband as a occupant rather than on the lease as responsible for the rent.2. My husband who has only one item in collections and FULLY meets their criteria makes over 120k a yearand has been at the same company for over 11 years. He was told multiple times that we would be first on this list for a place that came available because our applications had already been APPROVED.3. Today, after not returning calls, putting other applications ahead of ours, and taking our money or applications, approving them, the man in charge told my husband there is nothing he can do for us and that they wont rent to us because I have a almost 3 year old eviction (single mom lost my job) and my husband has a debt in collections also more than 5 years old.5. They have taken our money and wasted our time. Very unprofessional and in my opinion THEIVES because we asked in great detail before applying to this rental agency if our applications would pass. We have been working with them for months to find a place and now, they decide that even though out applications are approved they are no good, there by taking money from a family 5 in the middle of a pandemic.All we wanted was to live in a house instead of cramped in a 2 bedroom appartment with 3 kids. Instead these people took our money and lied to us, giving us false hope, and burned us in the end for no reason, most likely because I have a unique (Niani) name along with my eviction (which I am actually in the process of correcting because it was illegally filed in September of 2018 5 days before I was even supposed to move out of my apartment. It was something I was never even notified about and didnt find out until this year when we stared applying for a place to live. There is no proof of service because I was never served. All of this can be seen and proven by looking at the court records that a hanious mistake was made and these people pretended to understand that and said that as long as I dont show owing them money (which I dont and that is why my application was approved) that it would be okay. These people are horrible and I would not recomend giving them your money for the peer fact tha they are dishonest.
A bit of a rough start but has settled in to a good routine.
Paul and Nancy are responsive and professional. Paul always available to answer my calls. I let them know of the utility bills that the previous tenant didn’t pay. Nancy made sure the bills were paid.
Besides being true professionals, this team cares about what they are doing AND your best interests.
Paul and his team did something truly amazing when I was able to get a house from them. I had an unfortunate circumstance and the Sunworld Group stepped up and helped me and my family out immensely. They are all good, hard working professionals that I would recommend to anyone.
SunWorld Group is an awesome company to work with! I highly recommend them for all your property and management needs!!!
Very nice to work with. Always great at communicating with us and gets back to us in a timely mannor.
Sunworld has been absolutely great to work with. They’re very knowledgeable and easy to work with. Great place too look if you’re worried about having bad credit.They only managed my home for about a month, but made sure we were taken care of and did lots of repair and maintenance before the owners of our house started managing directly. They even offered to be available to answer any questions if we needed help once the owners started managing the property directly.
I have enjoyed working with Sunworld Group. They were quick with getting us approved and accommodating with the whole move in process. I highly recommend giving them a try.
A company with people who truly care and can trust..
This company is just like many of the other housing managements. They do not really care about the people. I applied for a house and waited, and waited, and waited some more. After several weeks of hearing nothing from them I had to finally call which is hard because I work at night. The person on the line said the application was still pending the day before I called(but yet now was finalized) however someone else got the house since they applied first. If they got the house then why didnt I get a denied notice and why did my application still need to finish. They said I could have called to see what I needed to do to speed things along when I had literally filled out everything to completion over 3 weeks ago. They put all the blame on me when no one tried to reach out to me once....
I have been blessed to have found a place on such short notice 10 yrs ago. We have been here since! Paul makes things happen. If you ever have a problem he will help fix it . Very friendly company. Thank you Paul and staff for all the years we have been with you! He doesnt tolerate disturbances and has been a great landlord.
I rented a townhouse from them and was always treated very well. They were very attentive and responsive. Should I ever need realty services again I will definitely seek them.
Awesome! The people who work there care about us I’ve learned from experience here. They were always willing to work with me when times get hard. I would recommend anytime.
So far my experience has been pleasant. My maintenance requests are answered promptly and issues are fixed very quickly. Office personnel are polite and helpful if I have questions. I also preferred the way the home is shown without anyone there to try and “sell you” to rent a property.
Global has worked with SunWorld for over 6 years. They seek out solutions for their residents and clients including security and recently gate access for a property. Makes sense!
Disappointed. I tried to call multiple times and it only goes to an automated voice call which is not descriptive when you have specific questions about a rental property.I will not be recommending ding these people to anyone I know as they are a scam.
My family and I got approved for a home by there third-party background company, Sun World Group after seeing my face didn’t want to give me the house, I am very disappointed because I believe I was more than qualified but because of the color of my skin they saw right through my credentials.
Kudos to this company. I was going through a divorce and on my own for the first time and Brittney got me linked up with the Vancouver office to have them help. I was turned down by so many other places and these guys have been more then helpful and absolutely amazing. They gave me a chance and I now live in the cutest duplex ever. Ive had no issues that have been bad. They quickly and are always a pleasure to work with. I LOVE THIS COMPANY!! Id recommend to anyone!! Rebecca in the Vancouver location is who I worked close with and she has been nothing short of amazing. These ladies and gentlemen have been so helpful and I owe them more then a good review. They have no clue as to how much they truly helped make my life easier. Thanks guys.
Please please please don’t rent with sunworld. I’m saving you from a lot of stress. They are so horrible to deal with every time the landlord called me he would scream “not yell” but scream at me a lot of unprofessional things and use disgusting words. This management company made my anxiety skyrocket. I work two jobs in the people business and would never even think to treat someone as bad as they treated me.
Paul and Nancy have been an absolute pleasure to work with. They helped me to get through the application process when few others would. I would highly recommend SunWorld Group to anyone needing a place for rent.
Sunworld group is great! The properties are well maintained and the staff is easy to get a hold of if needed. The fridge in our unit went out and it was replaced right away with a brand new one. We are super happy with the response time.
Sunworld group has been amazing! Very helpful.Paul and his staff are great! I recommend them.We were going through a rough moment like it can happen to anyone and they worked with us and were awesome about It all.
Very quick to respond, easy to work with and takes care of requests. Newly renovated space with good quality appliances.
Very kind I mostly talked with Paul and Nancy and they definitely helped us out and gave us a chance we are grateful thank you. Couldn’t be happier. Their response time is also great.
I own a condo in Vancouver Washington and managed the rental of this unit for years. After plenty of frustration dealing with all that’s involved in rentals I called SunWorld along with several other management companies on a Friday afternoon . SunWorld was the only company to drive to my condo that evening. The other companies said they would have to get back to me the following week. I have been with SunWorld ever since. They are very professional and do such a great job selecting renters. All the paperwork is done and records are forwarded to me monthly. I truly wish I would have contacted them years ago. If you are looking for a great management company I highly recommend SunWorld save yourself the time and frustration of rentals!
In the last year we put our house up as a rental property. Paul was awesome to work with during that process and found us some great people to live in the property. Recently we decided to sell the property and again Paul worked with us to find the best route for us to take.
I was interested in this property and tried to schedule a house tour. I gave a call to the management and they said I can schedule the showing using this App called Rently, which is apparently a scam where asks your personal ID, selfie and credit card number before receiving the code for the lock key at the property.
This is a really great company to work with. Paul and his staff are quick to respond to the needs of their owners and tenants. He is a good problem solver and his team have a lot of integrity in their business dealings.If you are not satisfied with your current property management company, I would highly recommend giving them a call.Diane
Just wanted to say Thank You to Sun World Group. I rented with Sun World Group for 10 years. I recently moved out of state. I wanted to take the time to let people know how helpful Paul and his team has been over years. Thank you so much!
They sent out threatening letters to there tenants about non payment even though the Gov signed a no eviction for 90 days law. You all should be ashamed.
Ive had a great experience with Sun World Group. Sam has been fantastic and very professional. When I originally applied it was for a different unit. But, Sam made arrangements and Im in a better unit than applied for. Everything has been easy. Thumbs up!
Great company to rent, sell, buy, or even use to manage your house. They are focused on taking care of owners homes, tenants, and everything in between so that people can relax and not worry about the stresses of renting a house or moving to a new place. These are stressful times and Sunworld manages to recognize that. Amazing!! Rebecca, Nancy, Lena, Brittany, Sarah, Lena and Paul make a great team. :D
Very easy to contact and deal with
Great customer service. Everything is done electronically which makes the leasing process simplified...super nice people!
The root of my problem is that I gave you proper notice and you told me that its my problem. You did not ask me if I could please have my roommate give his notice too, you simply said its on me. I can absolutely ask my roommate to give you whatever information you need. I dont want out of my lease, Im trying to get you whatever you need. You have been rude everytime I walked in your door. And that is on you. & Yes, you 100% gave out my personal information to my roommates crazy exs mother. I would adjust your policies before you get in the middle of a bad stalker situation. The SunWorld Group has been rude & disorganized the ENTIRE time I have been renting while paying in advance. Its like they hate good renters. They even gave out all of our personal information to strangers. I dont know how they can stay in business.
I have been working with the Sun World Group for 5 years now and have had an extremely open and honest relationship, easy to work with, they pay on time and don’t have unrealistic expectations. The Sun World Group as a whole are very quick to get back to me on questions. Paul has been very candid as a broker and I would recommend them highly as a group of dedicated professionals.Don TalbottCo-Owner of D & H Carpet Cleaning LLC
Paul and his team were here wonderful to me. I was lacking a few things like third party rental history and a low credit score. This company worked just as hard as I did to get me into the right rental property. Every step that I took they took one ride along with me. I am so thankful that they were there and willing to help me out. I would definitely recommend this company to anyone in the Vancouver or Longview area . And on top of it all they have very competitive affordable pricing on all of their units.
Very helpful and nice employees a all around great property management company
Just wanted to drop you a line to say thanks for having a great team. Moving across the country can be totally daunting. Your help and advice on neighborhoods, schools and educating me on the Vancouver location helped make the transition an easy one. You made the process an enjoyable experience. Thanks again for all your guidance.
The management is so ridiculous and unprofessional. I would get phone calls at random times of the day, they would name call and threaten me and my family constantly. Whatever you do, please save your time and do not rent from these people. They should not be in business anymore and I just hope they never put anyone else and their family in the mental abuse they put us through.
I have enjoy working with Paul for many years. He has the ability to get things done!!He knows the in and outs of renting a property and maintaining rental properties.Thanks for all your help and I would recommend you to any landlord.
The team at Sunworld, Paul in particular, have made the process of renting out our property completely effortless. They handle everything so professionally and are always clear and efficient. I wouldn’t hesitate to recommend their services to anyone.
I just relocated from California and had been looking for a rental on short notice from my employer. Paul and his staff were so helpful in finding us a place. He immediately understood and solved our situation with several suggestions. We are now living comfortably in our new home. We love the Pacific Northwest! THANK YOU SunWorld Group!!!!!
If you want an easy going, stress free renting experience I recommend Sunworld Group. The staff feel like family, and will help you and work with you. A valuable trait not many companies have anymore. Andrew is great addition to this company, they are lucky to have him!
SunWorld has been amazing, they have taken care of my house rental since I moved out of it over 4 years ago. They have totally taken care of all the details, I just sit back and see the rent deposited every month. Thank You SunWorld for making my retirement so much easier!
This company and the people that represent it in Vancouver WA are the worst. They represent the rudest, most incompetent form of ignorance Ive ever dealt with. Every matter Ive ever spoke with them about has been worse than the one before it and lately it is so awful that i have to wonder how they are still in business. I would avoid them and choose homelessness over anything they have to offer.PS: they got one star because i couldnt leave a review without it
Paul and his staff manage many of my properties. They are very knowledgeable and competent in the workings of my homes. I have been a client for many years. They fill vacancies promptly. Repairs are done quickly and properly. If you are in need of a management company, you cannot go wrong choosing The Sunworld Group.
Sunworld Group was very responsive to maintenance requests and was a very good property management company to work with for the past 3 years.
This is my 2nd time renting from sunworld. And cant express enough how nice and helpful Paul and his staff are. Only landlord Ive ever had where if there was a problem it got dealt with or fixed within 24hrs. Plus just a nice call once in awhile just to say hi and how is everything. Great pleasure renting from them.
I highly recommend the SunWorld group. They have been extremely professional, knowledgeable and responded immediately to service requests. Paul is honest, caring and went above and beyond to make sure my overall experience was the best.
Paul refused to let me off of a month to month lease, and when a new lease was ready to be signed I refused to sign it because I no longer lived there, Paul signed the lease on my behalf and now I have an eviction on my record for a lease I never even signed and a house I was not living in! I’m currently taking legal action, don’t rent from this scum bag! When I asked to obtain a copy of the lease he REFUSED to give it to me, I was lucky a receptionist was nice enough to help me and give me copys of all the things I needed. Paul committed fraud by signing my name, he was by far the least unprofessional land lord I have ever delt with. Save your self the head ache and don’t rent from him!
Love company, love people. Paula and Sara are amazing . Thank you !
I became a tenant a month ago at a property in Vacouver Washington through Sunworld Group Property Management. The experience with this management group has gone beyond my expectations. I received a call on a Sunday night from Leroy, their maintenance man, to schedule time to take care of an issue which I only called in on the Friday before. Paul, Andrew, Tonya and Leroy thank you for your professionalism, kindness, caring and so much more. I truly will recommend you to everyone. Its been a pleasure working with you.
Good people, unique properties, comparable rents. I have worked for Sunworld Group for nearly 1 1/2 years. I have learned a lot about property management and I am proud to be a part of the SunWorld team.
Being an owner of several properties it was important to find a reliable management company to handle all accounting, tenant screening, and maintenance issues on my properties. Sunworld has been terrific! There staff is knowledgeable and is very good at keeping me informed of what is happening with my properties. Thanks.
Paul Van baalen is a great and very professional straight shooter! i was a single father raising 2 boys by myself and Paul went out of his way to keep a roof over our heads even when times were rough. Paul is a no nonsense landlord and does NOT tolerate bullshit. He has earned the capability to read people very well and is a very powerful man with tons of high rolling support. i have rented from him since 2003. Please do not listen to the false and baseless attacks from former tenants that never paid their rent and tried to scam Paul. I WILL ALWAYS PAY MY RENT!
After working with another property management company in Vancouver where the communication was poor and the service worse, it is a pleasure to work with SunWorld Group. They rented our property promptly and are quick to respond to all communications. It is also reassuring to be able to contact the owner at any time.
I had an appointment with Sun world to see of possibly buying a property of them, it went great I have a few houses in mind which I have appointments to see the houses next week. I want to announce that Sun world is very professional and of the other companies I dealt with I really like their professionalism and understandment. I am glad my friend lead me to them I couldn’t be in better hands. Thank you Sun world group for all your help and commitment.
I have always enjoyed working with Sunworld Group. They are efficient, polite, professional and they are always in a good mood and make you feel welcome.
If I could choose negative stars I would! Went with my family to do a self tour like the home, then I emailed them several times then me and my husband applied both paying 55 dollars each. A few days after I contacted them and asked about my application, they said we do not have one on file for me, lol but I sent them proof they never replied back after several attempts. They didnt have a problem taking our money. I would avoid them.
We have leased from the SunWorld Group for a number of years. We have found them to be very professional in their business practices. Paul and Pam has always been protective of the tenants and the owners rights. They have made sure that the tenants live in peace and privacy. We would highly recommend SunWorld Group for your leasing and property management needs.
Pauls Sunworld group managed my property for over a decade and did so with a great level of ownership. He made sure that the property was in great condition and it was occupied for all but just a few months. Thank you Paul for making this property a non-concern.
Sunworld has always provided good, prompt service for me.
The folks at the Sun world Group have been very easy to work with. They kept me well informed prior to moving in of the status of unit readiness and have responded well to my requests. They have been fast and friendly through the moving process. Thanks Paul and Sam!
This guy is the biggest scumbag Ive ever met,he came by and tried to get my girlfriend to give him services for back rent owed( when no rent was owed )and they never gave my deposit back after the home owner requested him to he stuck it his pocket and like the punk his then tired starting a fight and said well sue me then ! Hope you in have fun in prison Paul!! YOU LIKE GUYS ANYWAYS DONT YO??
This company is easy to work with their staff is awesome and super friendly and Paul Van balen is a stand up guy and I thank him for getting me into my place I hope to continue to rent through them for a long period of time thanks for everything guys
I would NEVER recommend this company. Where to start...we signed the papers and pages our rent and deposits and came to get the keys when scheduled. They gave us the wrong key! When I called to ask they suggested that I pressured the receptionist to give us the keys and that the house wouldnt be ready for another week. Fast forward to move in, the bathroom mirror fell off the wall, the CUPBOARDS fell off the walls (there were three nails total in drywall holding all of the cupboards up). We are quiet and pay rent early every month so we didnt hear much while living there but these houses are not advertised correctly and if you have any maintenance problems you better take a few days off.
Paul and his SunWorld staff are not only kind and wonderful individuals, but also professional and prompt. They work with you when with any issue and are patient and extremely helpful. SunWorld is a great company to deal with.
Great experience working with the Sunworld team - Paul and Sam went out of their way to accommodate our needs. Very friendly, professional and efficient service.Definitely highly recommend!
Sunworld Group got me into a condo in less than 24 hours! I was in a tight spot and nearly living in a storage unit and Paul and his staff made every effort to get me into an amazing home quicker than I ever could have imagined. I couldnt be more happy with the company!
The employees were super helpful and answered all my silly questions! Would recommend them anyday!
As a landlord handling properties for our daughter, it has been a huge relief to having Sunworld now manage the properties. Theyve done a great job and Paul and his team are easy to deal with.
The people at Sunworld Group were so friendly and helpful with helping our family find our new home. Thanks to them we found a place we can cal home and we love it! I highly recommend them to everyone!
It is nice to have SunWorld taking care of our rentals, this takes the worry out of managing our properties. From keeping our units full to collecting the rents and maintaining the properties, Sunworld has done a great job. I would recommend Sunworld to others looking for a property management company.
We met Paul from The Sunworld Group nearly 6 years ago while looking for a home. We fell in love with a house he had available. Paul was great to work with through that initial process, and as we have gotten to know him and his staff over time, we have come to really appreciate them. They seem to value family, they are professional, quickly respond to correspondence, and yet personable at the same time. We love our home, appreciate the staff at the Sunworld Group, and are happy to refer others to them!
The SunWorld Group has been great to work with so far in moving into our new home. There were a few small issues we noticed upon move-in and they have been quick to help in getting repairs done. Just what you would want from a landlord/management company.
Me and my family moving to one of the properties a month ago and any question concerned that I have they always respond immediately and take care of the matter right away theyre very polite very respectful and I will not hesitate the recommend you guys this sunworld group here in Vancouver Paul is an amazing person highly professional along with the other staff members on behalf of my family I would like to say thank you for trusting on us and thank you for giving us the place that we call home
As an owner, I have found Sunworld easy to work with. When there was a problem that required immediate attention, they saw to it a repairman came within 4 hours. Thank you Sunworld
Just began working with Sunworld. Paul has been very helpful and responsive with answering questions. I also received helpful information when I called to inquire about properties.
As another business that works with this company, they are always easy to get a hold of, well informed and they get work repairs approved promptly and pay there invoices right away. Highly recommended.
Sunworld Group managed my property for over a decade. They are responsive and always promptly return my phone calls and emails even on weekends. I highly recommend them.
Paul is awesome! The folks at SunWorld Group are friendly, professional and run their organization efficiently making it easy for tenants. As a homeowner, myself, I would use them for property management as well.
This group is a joke. We applied for a house, we were approved but they leased it to someone else. They called about a month after we applied to tell us that, then said we can pick another property with them. I found one we liked(on the company wedsite, day 58 after applying with them) but it wasn’t ready with Rently(could’nt tour). When it became ready on Rently(day 78) we went and toured it (the day after it went up on Rently), liked it and called to tell them we wanted it, they said they’d call back after Rebecca was back from lunch, 2 days later I had to call them (they didn’t return my call) and by then the 60 days had passed from when we first applied(which no one could tell me when I called about liking the place), so we would have to reapply and repay the application fee. Wasted $150 with this scam of a company, definitely not giving them another $150. Hopefully no one else will fall this illegitimate company.
Paul and crew are amazing! They worked with us amazingly. They have gone above and beyond always fixing things even on holidays! I would gladly work with them again should the need arrive! I reccomend them to the fullest. If youre needing a place or needing someone to manage your property, Sunworld is the place to go!
I have utilized the professional management services of the Sun World Group for many years. Paul and his staff are on the cutting edge of the property management business. Working a full time job, I dont have the time to do what they do in a professional manner so I leave my worries with Paul and his staff. I would recommend Sun World Group to anyone with rental property challenges.
Wonderful people, great business, Paul is beyond accommodating. Best experience Ive had with a company like this.
Sunworld group is amazing, friendly staff always willing to take the time and find answers.. repairs in a timely fashion. I would refer my friends and family at any time.
I have been renting with Sunworld group for a couple of years now. Paul, Tonya and Leena are great to deal with.They are always professional and friendly and our repairs are done promptly and efficiently.
The folks at the Sun world Group have been very easy to work with. Ive been renting a house they manage just over a year now a have no complaints. They have responded well to a couple of maintenance issues and we get along well.
Excellent and easy to work with.
Great experience with sam. We scheduled an appointment and after dropping off the deposit, we literally got our keys after 1 meeting, and it took no longer than 30 minutes. very easy to work with