Highly recommended! Brought my car into the shop after I was told I had a blown head gasket by two other mechanics. Brown’s diagnosed that my car’s overheating was caused by a cracked radiator (not a blown head gasket). They successfully repaired my car and literally saved me thousands of dollars in unnecessary repairs in the process! I have since used Brown’s for other work on my car. They are excellent at diagnosis and do quality repairs for a fair price.
This place is amazing!! I ran over something on my way home from work, which lead to me getting a flat tire. I was so upset and I was getting ready to put my doughnut on and do the swap. When a very nice man came out of this shop and asked if I needed help. I said yes that would be amazing! Without hesitation he came out with their big shop jack and swapped my tires. This man had this done quicker than I couldve done on my own, he did all of this out of the kindness of his heart. I had nothing to pay him for his help and he said no need. This moment helped remind me that there are still good people in the world. Thank you so much!!
Great experience at Browns automotive! Great prices and had my timing belt and water pump changed out with just a one day turnaround time! Great customer service and great prices. I will be using them again for future PM.
Ive been going to Browns for almost 10 yrs, never an issue. Even when other shops had issues diagnosing, Robin always came through. Reasonable prices, great work and you generally dont have to wait 5 months to get your car back. Highly recommend.
After reading all the amazing reviews of this fine establishment, I decided to let them do all the work on my vehicle. I let them install a 4 inch lift, Grill guard, winch and floodlights on my 4x4 and I was honestly blown away by the quality of work they have done here. I saw the finished product and instantly, it was like a huge smile was just painted on my face. I have been using them for all my automotive needs from that day forward! Their mechanics Billy and Kenny make quick and easy work of the hardest tasks and really understands your vehicle. Not just throw the parts on like mechanics at other automotive shops. Brown’s does quality, affordable work on all types of vehicles from trucks to rare cars and I have experienced their quality care in all of my vehicles and will not go anywhere else to get my vehicles fixed. Anywhere else is just a knockoff of the quality work by Brown’s.Thanks, guys!
Good service, always willing to talk & answer questions. Good work at a fair price. Cant recommend them enough
Robin was fantastic. He took a job that was turned down by the dealership, and did it for half the price in 3 hours. I’d go there again, and I’d advise all my friends to do the same.
I was referred to this place by a friend and has Im going to be pretty amazing. My previous rig had some issues and they never tried to upsell me and were always very honest about how much it would cost and never any hidden charges. Always super nice and they remember details about you so you feel like they are friends and family.
I asked for a quote for a rebuild on my 2.5L engine, I waited 2 days and called back. He “lost his notes” then proceeded to tell me that he had them right in front of him LOL. Then told me he doesn’t want to do my rebuild for some reason. I just don’t get it because that’s their job right? And it even says in their services. I just don’t get it. Me and my girlfriend looked at each other in disbelief. Here’s proof. Thanks Browns, I first had them work on my manifold and exhaust system a couple years back on my Jeep Cherokee, but won’t be coming back 😔
These guys rock and as Honest as they come diagnosing a funky fault code that no one else could figure out
First time getting my Honda serviced here. Easy to set up an appointment. They were friendly and my car is running great!
The only shop I trust.
Ive been coming to Browns for the past 6 years and theyve always treated me well.
Stopped in last minute to get help with a light issue, fast and friendly service! Thank you!
Not really sure about this place...was there on business for my boss, staff are knowledgeable and friendly and theyll explain things as they go.... their entrance to the main office/waiting area is the door to the left of the open sign! Theres also the entrance to the parking area just off St. Johns Blvd. & another off 47th Ave.
UPDATE 5/18/212 years later and still Five Stars!After dealing with headache after headache and thousands of lost $s at another shop after I moved out of town. I decided to take my Jeep back to Browns to figure out an issue that the other shop clearly couldnt.Robin took the time to walk through the outcomes, diagnose my vehicle and ended up fixing the initial problem for a fraction of what the other shop put me through.Thankful for an honest mechanic that cares about finding a solution for their customers. Could not recommend him more if you live in the area.If youre looking for an honest shop with great service look no further. Been taking my Jeep here for 2 years now and Robin does an incredible job. Thanks guys!
Quick, competent service. Totally trust the owner, Robin Brown. Highly recommend
Always does the job we ask of them. Very honest mechanic
Browns is by far the most honest and reliable mechanic shop in the Vancouver area. They have worked on my personal and business trucks and the work has always been exceptional and completed in a timely manor and the cost of work has been very reasonable. The owners, Robin & Tracy are always a pleasure to deal with. I highly recommend Browns for all you vehicle repairs.
These guys fixed my 1994 Jeep Grand Cherokee where the other (also good) mechanic couldnt. Twice. They seem very good and knowledgeable - at least in the Jeep world, which is the one I am interested in. Price very reasonable. I am going to stick with them.
Wonderful, wonderful service. Very thankful for the straight forwardness and honesty that Robin brings forth when sharing whats going on with your vehicle and not over charging. Great bunch of people, thank you!
I had the recent pleasure of having Robin (the owner of Browns Quality Automotive Services) work on my car, he was speedy and very pleasant to work with. He called to keep us appraised of his findings, kept to his estimate and when he came across another small repair that was needed he fixed it too without charging me for the labor and the time it took him to do it! (Robin said it wasnt any trouble for him as it was close to the part that he was already working on anyway!) How often does that happen? 😂Just wanted to pass along my experience with Browns they really do quality work with quality service! Thanks guys!
Robin at the St Johns and 78th st did an excellent job on my 1998 Dodge Ram 2500. I thought my piston rings were toast. Turns out all I needed was I new intake manifold gasket. Excellent service, excellent communication, I highly recommend this shop. I will be using them from here on out. It’s important to be able to trust your mechanic. My truck runs amazing. Thanks Browns automotive!
Honest, competent and fair auto care. Robin and Tracy have been doing this a long time. Prices are comparable to any place else, lower than a lot of other shops. Quality work and decent people. Please patronize this small local business. Ive been bringing my cars here for 7+ years, and am very satisfied.
Very helpful... did a great job on 2 different cars... will definitely go back!!!
I have been taking my three cars to Robin for 4 years almost. Robin and his crew have always done good work. I have had an engine rebuild done here, for cheaper than anywhere else, and have never had a problem. Everything is done in a timely manner and he is patient when asked dumb questions. I wont take our vehicles anywhere else and know I can trust Robin to get the work done right. Also, if the problem isnt fixed all the way the first time, he will fix the problem at no additional charge because youve already paid to have that specific problem fixed. All in all, least expensive, most honest, and quality work done in a timely fashion, gotta be the best mechanic in Vancouver.
We have taken all our vehicles to Robin Brown of Browns Quality Automotive Service the past couple of years. Robin the owner just finished doing our Lexus brakes, he fit us in the same day and ordered us quality parts...my husband & I feel that Browns is affordable and do a great job. We have never had a bad experience. Earlier this year we needed to get our truck smog tested, it didnt pass :-(... Robin was able to get to the root of the problem and fix it. We couldnt be more please! We recommend Browns for all your automotive needs.
Very honest our family’s go to mechanic been going for more than four years and not one problem with three of our cars, reasonable price and gets the job done
Browns Automotive has helped me now several times! They have answered my questions over the phone, they fit me right in and fixed my car right away without charging me an arm n a leg! They Knowledgeable, honest and very helpful! I consider them my mechanics now!! Give them a try for all your automotive needs!👍😊
Thanks to Robin, Tracy and their crew. You have a customer for life and I would recommend you to everyone. Excellent, fast service at half the price quoted by the dealer.Your honesty is so greatly appreciated!
These guys are great. No surprises. They did the body lift on my truck at a fair price. They have earned all my future business. Ill recommend them to anyone.
Great service. I do recommend them. They are relatable and can be trusted to provide high quality work for a great price. Better attention to detail than expensive dealerships.
I have been going to Robin for over 12 years, ever since I moved to Vancouver. He is honest and does a great job. I have had show cars, 4x4s and daily drivers, and he has been more than fair. I have recommended him to several people that I work with at UPS and family members. I Highly recommend him and his crew.
These guys helped me out with a sinthetic oil change for my BMW 528i for a better price than anywhere else around. They accommodated me when I needed a quick oil change before hitting the road, and were friendly and very professional.Get your auto work done here!
Another place changed my timing belt- Browns fixed it right.They know what they are doing. Also put in my transmission correctly. Nice.
Hi thank you guys for making my cae safe..but is there a reason there is oil looking stuff comibg out the hood onto my drivers head light...maybe a over fill on steering wheel..or im i needing to worry..im really worryed..im Barbara Rice..you fixed my care monday morning...cost 401.65. $$ drives alot better thanks
They did me right!
Excellent service at an affordable price. I highly recommend them.
Fantastic work at a fair price. I would recommend Browns to everyone.
Excellent service, communication, and pricing. I took a car I was purchasing into them and was very impressed by the thoroughness of the inspection. Will go there again for any repairs.
My 94 Toyota 4wd has been confusing to almost a half dozen mechanics for the past year and a half. After having the rebuilt engine that was installed in 2012 rebuilt about a year ago and after 15,000 miles, it kept stalling out and had no power. Robin figured it out!!! Its now running GREAT! Many thanks and also for the extremely reasonable price.
This was my 2nd time using Browns. First time a couple years ago was minor (to pass DEQ) this time a different vehicle with 3 major issues. Repaired in a timely manner at a fair price. I will definitely use them next time the need arises.
Awesome shop, owner and wife were very friendly and knew what they are doing. I finally got what needed to be done with my car and I will absolutely refer to friends and families..
I am super happy with my experience here. They were quick with the repairs, to the point, and the cost wasn’t bad!
Ive Always received the finest service and fair prices
Brought my 09 Chevrolet Colorado in here. They fixed the issue for a good price. Very honest and capable shop.
Robin is very good at his job, he knows exactly what he is talking about. And knows exactly what he is doing. I trust him with my truck. And take his advice
Great prices & knowledgeable staff
Have had multiple services performed here, always great work.
Terrible place. Scammed me out of $100 when I couldve done it for $11. Didnt even fix the problem that I told them I had. Smartasses.
Honest sincere friendly atmosphere
DO NOT take your car here. I lost thousands of dollars to this crook, received my car in worse condition and was told to pay more to have it fixed. I caught him in several lies to me trying to add more money hoping I wouldnt catch it, which I did, and I when I would call to check up on the work I would almost never get a call back that day or even couple of days and I would be told Robin forgot to call Robin forgot about you... He had my car for three weeks and what he produced was bs and a recommendation to take it somewhere else and then back to him. I dont know why this shop thinks they can take advantage of the average citizen like we arent all the same but hopefully he doesnt get this kind of treatment if hes ever in a crisis when hes already suffered so much grief and angst, not to mention being too broke after the experience to actually have the job finished on my car even though it is under warranty. Point blank if you have a Volvo save yourself the time and money and take your car to SwedeOne in Portland. Browns knows nothing about Volvos despite how confident he comes off and SwedeOne hit the nail on the head for half the price and none of the frustration.
I have taken my cars and trucks to Browns for service for a little over a year now. The service is prompt and prices are fair. They always fix the problem and never try to up-sell or add problems.1999 Honda CRV2000 Ford Ranger
Always quick and reasonable in price.
They did motor work on my 1996 Mustang and its running great!!!
Great service and quick work
Thank you Browns Auto Repair. Accurate diagnosis, excellent work, fast service.
Fast cheap and helpful.
A++