I loved this place but you just shut it down out of no where and now I have almost no where to go

This gym is wonderful while youre attending their classes. My daughter loved her coaches and learned a lot of skills while she attended tumbling and gymnastics. Class sizes were small and allowed the coaches to focus on the girls. The reason for my 2 star rating is due to their lack of a response for 3 WEEKS! My husband received an assignment to Italy, so we had to pull my daughter out of her classes. I requested that they prorate the month and cancel any future withdrawals from my account. I have emailed 3 times and called to leave 2 voicemails. I have yet to receive any acknowledgement what so ever. Even if you can not do a pro-rated refund, at least acknowledge that you have received my request. It is very unprofessional and frustrating. I guess I will have to spend my time going to the facility to get someone to actually acknowledge me. Not pleased AT ALL!

We love the open gym every other Friday Night!!