Called Jim around 5 and asked if they did siding repaired as the first couple google places said they couldnt get to me because of the hail over a month ago (BS). Jim showed up around 7 and gave me a quote to get the job done. Tony came out the very next day and completed the job above my expectations.
I want to start off by thanking Jim, Chip & the Superior Siding & Windows team. Their excellent customer service, innovative ideas & over 20 years of experience makes all the difference and it shows.I noticed my neighbors getting their roof, front deck & siding done, and they spoke highly of the work the Superior team was doing for them. I remember thinking I would love to have the siding on my home done also as my home didn’t have the curb appeal that a few of my neighbors have.Chip showed up at our door and offered his services and we sure wanted to hear what they had to offer. We decided to get our project underway and was very excited about that. We are so impressed with the siding, gutters, lighting, stonework, all the custom trim work & making our home and garage look more modern.We couldn’t be happier with how friendly, respectful & dedicated to making each home they complete the best looking on the block.I wouldn’t look any further and highly recommend this company.Danny ShepherdRetired Air ForceUrbandale Iowa
We were incredibly impressed with the service, work, customer service, and responsiveness of the team at Superior Siding. We replaced our siding, windows, and gutters the final result is perfect. Jim and Chip were responsive and communicated well. Jose and Carlos were punctual, friendly, and did wonderful work on our house. The team that did our windows were respectful of our space, friendly, and, again, did excellent work. We couldnt be happier with this entire process and how our home looks. Despite snow storm after snow storm, the work progressed efficiently and we felt informed about the process at all points. I highly recommend this company.
I had a very bad experienced with a contractors who lied. Jim the owner of Superior Siding & Windows System made me realized not all contractors are the same. He gave me an estimate on Friday and was able to come and do the siding following Monday. He was honest and reasonable in his pricing. Recommendation for anyone who want siding or windows done. Contact this company. His pricing is reasonable and he is quick with his work.
Superior Siding was amazing from start to finish! Jim was very accommodating and made sure we were satisfied. He gave us great ideas on how to make our house look great and never pressured us to do anything we didn’t want to do. Our neighbors have complimented our house and wish they went with Superior Siding. He was patient with us when we were unsure about making a decision. When we weren’t happy with something, Jim did everything in his power to make sure we were happy, including making a trip to the store himself to buy supplies needed for the painters to meet our needs. That kind of service is rare nowadays. Go with Superior Siding for great service and to have the best looking house on the block.
We decided to replace the siding on our 1999 home, and heard about Superior Siding and Windows from a neighbor who had had Superior re-side their own home, and spoke very highly of them. We met with Sales Representative Jim Kinning, and were very impressed with his presentation and creative ideas. He recommended vinyl siding, along with some accents that would enhance the appearance and curb appeal of our home. We decided to complete the project in two parts over a two-year period for cost management, and Superior was very accommodating in this regard. Steve, their installer, handled the entire project from start to finish. We are very satisfied with the results.In addition, we suffered damage to the fascia and door/window trim on the rear of our home, due to a hail storm this past Spring. Within a week after surveying the damage and providing a written estimate, Superiors crew (again, headed by Steve) promptly completed the repairs to our home in a day.If you are looking for a siding company that offers creative solutions, flexibility, and great results, look no further than Superior Siding and Windows.Jeffrey Hook,Altoona, IA
Had storm damage to our home. Needed shingles replaced on our home and garage, new gutters, and new window trim. Jim was a dream to work with and is such a nice guy! Hector and the roofing crew and Steve from the window team were AWESOME! Very professional, clean and did excellent work! Our home looks amazing! Would HIGHLY recommend! Kent and Teresa Corbin
Jim and his team at Superior re-shingled our roof and also re-sided our house and did an amazing job. They definitely went above and beyond and exceeded our expectations, especially with the little details they do that are unique to Superior. It really makes our house stand out in the neighborhood. They were very easy to work with and answered all of our questions. The workers were very skilled at what they did and also cleaned up each day after they were done. We would highly recommend them.
This is a great company to work with and the quality of work cant be beat! We are so thrilled with our new siding, gutters, and stone work Superior did. Our home looks brand new and we love it. Our neighbors love it too and are always asking who did it! Call them and you will not be disappointed!
We are always incredibly impressed with the work done by Superior Siding. They did an amazing job re-siding our first home several years ago and we knew that they were the perfect company to re-side our new home. Kyle was great to work with, he detailed everything we wanted and kept a close eye on the progress of his team to make certain the work was done exactly right.
Meeting with Jim at the home show to getting the windows and gutters installed by the crew was great! They were very professional and the work was top notch. Showed up early and worked hard to make sure everything was above and beyond. Made sure they cleaned up everything inside and out, you wouldn’t even know they were here! Value was great! We got better windows at a better price than anyone else we had come out and quote us. Chip also stopped by to make sure we were still happy with everything and to let us know to give him a call if we need anything. Great customer service! We will only use Superior from here on out and only recommend them! Give them a call you won’t be disappointed!
Wow, Superior Siding and Windows is top notch! From my initial meeting with Chip, to working through the final details with Jim, they really know how to make you feel comfortable from start to finish. When it was time to do the work, Steve and Alan did an exceptional job with my painting and siding. Ive had lots of compliments from my neighbors. Dont get these guys confused with Superior Exteriors who didnt even return my calls. Seems like theyre more interested in running their bar in Waukee.Would definitely recommend Superior, Siding and Windows to anyone who wants exceptional workmanship and customer service at a reasonable cost.
We could not be happier with the work from Superior. We contracted with them to replace our siding, and they out-preformed our expectations. Jim, Chip, and their crews were fantastic to work with. They are hard workers, and their attention to detail is impressive. Even with all my mind/design changes, they kept up with quality work.Jose is a true craftsman. His hand-crafted millwork and 3-D windows has caught the attention of everyone that walks by our house.Also, I mentioned we were thinking about extending our deck, and Jim made that happen, while minding our budget.I will (and have) recommend them to everyone I know.
I had a new roof and gutters.The roof is fine. Called a couple of times to get someone to come out and fix them due to the water sitting in the gutter and not flowing out of the gutter like my old ones. I never got a call back one time. Second time was told they would have someone come out to fix it right at no charge. Months later nothing. Also said I would get a gift card when they were done never got one.
Spoke to Jim several times on the phone. Each time it seemed he had no idea who I was and I always had to explain myself to him again. We scheduled an appointment on a Wednesday morning for him to stop by and begin an estimate. 20 minutes after his schedule arrival time I called and he said he wasn’t going to make it because he was too busy. So, we rescheduled for the afternoon. I even let him name the time. Again, he didn’t show up so I called and left a message. He was prompt to call back and it seemed like he didn’t even remember anything about our meeting and he continued to give excuses that he wasn’t going to make it because they are too busy. Both times I had to leave work to meet him at the house. He wasted almost two hours of my time. Jim explained to me that he prefers to be the salesman for his company, which is fine. Maybe it’s time to hire someone else that cares a little more about their potential customers so Jim can focus on other things.
I would never recommend Superior Siding and Windows to anyone. I contracted them to do a tear off and reside of my personal residence over two years ago. Jim Kinney promised to use only the best products and installers available. They took much longer to complete than originally promised. The workmanship was shoddy and slow. They had to take siding back down and rehang it multiple times. The small roof they installed is so uneven that the new gutters dont work so when it rains my back door becomes a waterfall. The siding has fallen off several times and had to be reattached. Ive called them back out so many times that Ive lost count. Again I have siding hanging off the front of my house, no foundation paint and no crew. Jim promised they would take care of it again.....havent seen or heard from them.Well, its been a little over a month and my foundation is finally painted but my gutters still overflow directly over my back door. The solution Mr Kinney offered would dump all of the water precisely where I asked it not to go (directly in the walk and driveway) because it would create an extreme ice problem in the winter. The siding is falling off both in the front and rear of my house again! I guess I need to call some professionals to remedy the problems.
First off I would like to say that Superior Siding did a fantastic job re-siding our 32 square house in WDM. When they discovered extensive framing damage on our fireplace they gladly and quickly rebuilt the damaged sections at no extra cost! Heres a summary of what they did:Removed the old wood fiber lap siding.Installed a new composite siding.Wrapped all the windows and doors with pvc or metal trim.Installed a new patio door.Painted all the fixtures and exterior bits and bobs.Installed stone on the front of the garage.We really appreciate how well this job was handled and all the while they were super friendly and helpful with the whole process!
Jim, Chip & the team at Superior were great! From our initial meeting to our final walk around. We had windows and siding done on our house and it was a great experience. We really felt that we got our money’s worth in the exterior remodel of our home. I’ve received multiple compliments from neighbors that knew what it looked like before the Superior team worked their magic. HIGHLY RECOMMEND!
Superior Siding & Windows redid the siding, windows, gutters, front porch, backyard deck, and shed at my parents house in Ankeny. The job that they did was nothing short of phenomenal, and they truly took the time and care that was necessary to get the job done right. The cost of them doing the job was far less than the competition and I would highly recommend this service to anyone needing work done on their home. Chip, Shane, and Dusty were all extremely easy to communicate with and very hard working and punctual.
Good company really good workers and good prices
I used Superior for siding, gutter, and exterior painting. They had the cheapest price but in hindsight it was not a good choice. The entire process was extremely slow. Jim was very nice to work with however he was too busy to handle all the work he took on. He was very quick to come out for me to sign the contract. Then progress slowed. Weeks went by and I was never contacted to get measurements for the windows. After the initial few weeks passed I initiated several calls asking for a date to take measurements and get a window order in. It was a month and a half after signing the contract when a guy arrived for 15 mins of work to take measurements. The manufacturing delays were no fault of Superior Siding. Jim mentioned to expect delays so that was not a surprise. When the windows were finally received they sat and the work did not start. I contacted Jim twice a week for several months. I was told the work would start on several different dates that arrived and passed. Jim was not great at communicating changes and delays. I usually had to contact him the next day to mention no one showed up and ask for his new plan. The painter was not trustworthy. After showing up the first thing he did was try to swindle me into overpriced additional work. In the end he did not complete all the work as listed in the contract and refused to come back. The tie between Jim and this painter fell through due to the integrity problems of the painter. It took more than another month for Jims other painter to finish the work as he kept putting me off for other projects. What could have been completed in two months ended up taking a painful 6 months to see completion. Jim did make things right in the end. However even after suffering all these challenges I had to wait a long time for the resolution. The communication, avoidable delays, quality of the work, and quality of the contractors were not acceptable.RESPONSE: I did not make a side deal. You chose to send a contractor to my house who is at best dishonest, but in reality someone that scammed your customers. You didnt check up on the project at any point. You just subbed out all the work and walked away. The results of choosing to send him to your customers is a responsibility and liability of yourself. You took a chance on him and he let you down. Mistakes happen. When he arrived the first thing he did was upsell me on the job. He lied and said that he worked out the pricing with you. I was being lied to and you were being lied to. Internalize this criticism. You chose a terrible business partner and didnt check up on them or me to find that something was awry in time. That is your mistake and both of us had to pay for it. Accept that the root cause of this issue is loose controls and project management from Superior. Until there was a huge problem you didnt check on or oversee the work or your subs. I did not set out to breach any contract. The guy that you hired for the work lied to me that you quoted the work and he is a scammer who did not finish the work. Please work on better managing the business. Customer blaming is not a very good strategy for addressing shortcomings in business management. If you learn anything please learn that you had a role in how this came to be. I find it troubling you think this is my fault. I really wish none of the problems happened and that I could write a glowing 5 star review. That was my hope for the project. Please do not show up randomly at my house again for any reason. I do not wish to further argue with you. My front door camera recorded your visit the last time. Seasons greetings.
We just got our house completed which included all new windows and siding by Superior Siding and Windows. The workers along with the project manager were top notch. Jim with all his knowledge went above and beyond my expectations. We would recommend and refer this business to anyone. Thank you Jim and the crew for all the talent and craftsmanship on my house.
Jim Kinning and his team at Superior Siding are great to work with. If there is an issue Jim will do whatever it takes to make it right.
If your looking for perfection and quality work this is the company to go with! I can’t say enough good things about this company and the workers! Jim the owner is the nicest man and he does great work! Very professional! Very reasonable in cost too! The installers were so polite and such hard workers! Everything was done perfect! And I mean perfect! I was blown away by the quality of service! Superior siding will always be my first choice hands down! We get so many compliments on the wonderful service! I’m so glad we picked this company to work with it was the right choice! Thanks again for everything!
There is only one business to call for siding, windows, and roofing. We love Jim and his crews. We did an in depth due diligence on all our projects. Just finished our 2nd major project with Jim and his muliple crews in 6 years...home siding. Every project we took many quotes. Dont waste your time calling anyone else!
Jim and his crew were very prompt, professional and the craftsmanship and integrity of their work were tremendous. Jim went above and beyond in his care and customer support and was fun to work with!I recently rehired Superior Siding and Window Systems for more exterior home work and once again they lived up to their standards and went above and beyond the service!! Highly recommend Jim and his crew!
Owner Jim Is great to work with and very trustworthy! He and his workers went above and beyond to make sure I was very happy with the work on my home. Thank you for the GREAT and HONEST work!!Rex RamseyHappy Des Moines Resident
When you have any exterior project, this the company to use. We had the roof redone, new gutters with gutter toppers added, the siding painted, and Jims team even repaired some of the siding where there was water damage. We thought about getting new vinyl siding but ultimately went for a repainting. The house looks great! The only downside was that getting the house completely painted took longer than we expected, partially due to weather, and my wife and I werent expecting it.The plus side however is that our roof doesnt leak, we dont have to ever do any gutter cleaning again, and I no longer have to drive up to a fleshy-pink colored house after work. Five stars on the customer service and we are especially impressed with the roofers and siding pros. Ive never seen a crew get to it like that.Note: there are a couple of companies calling themselves Superior which is NOT the same company. Superior siding and window systems is the only one. If youre not sure you got the right one, ask for Jim.
BAD, BAD, GO SOMEWHERE ELSE!!! I will stick to facts....sided over my dryer vent, tore out my water meter..wont follow thru with all the promises. I will have to hire someone to repair the bowing siding.
Previous owner of our home had work done by Superior Siding over ten years ago. There was some wind damage and we needed to replace a panel or two of siding. I spoke to Chip on the phone and he was extremely helpful. Looked up the original work order, determined the brand and color of siding, then called up the supplier to determine if they had it in stock (which they did, amazingly). Chip didnt have to do any of that and there was no $$ in it for him to help me, but he did it anyways. Thats what I call ethical and going the extra mile. They will have my future business.
THANK YOU GUYS! Great follow up, great work. High recommend!! Customer service is outstanding!! Merry Christmas!! Look forward to more projects.
Jim and his crew were fantastic to work with. they were all very polite and you could come to any of them with questions or concerns. we are glad we chose Superior over the other companies. Jims top priority is making sure his customers are well taken care of and satisfied with the work done, which we were. if we were to do it all over again we would not hesitate to choose Something for our project.
We were very satisfied with the quality and appearance of the work done. Changed the whole look of our house. Beautiful job at a great price!
Extremely thorough in answering our questions and providing the best options for our needs. Superior was great to work with from start to finish when putting on our new roof. High quality work and customer service. We plan to continue working with Superior in the future!
Jim and his team did an amazing job with our exterior remodel. We were blown away by everyones professionalism, timeliness and attention to detail! We will (and have) recommend him to everyone we know. Thank you Jim and crew for making our home so beautiful!
Let me tell you, the positive rating is real. These guys are amazing! Jim coordinated new siding (custom order) and stone for our house. The siding team- Shane, Ken and Dusty went above and beyond to meet our expectations. The team was extremely friendly, open to feedback and always willing to correct or change things on the fly. They not only took care of the siding, but maintained attention to detail. Towards the end of our project, a TV service installer came out to re-install my satellite dish (on a pole) and run some cable. I purposefully scheduled this during a time when the siding team would be on site and the two could coordinate running cable under the new siding. Unfortunately, due to some miscommunication, the TV installer ended up screwing black coaxial cable along the side of the house on TOP of our brand new siding. I was sick to my stomach. Without wavering, the siding team stepped up to the plate and assured me that they would order more panels and replace the damaged pieces. *Remember, this siding is custom order!* While this was not their issue, they offered to be part of the solution. That goes a long way with me.
Just wanted to comment on how trustworthy and honest Chip Peterson was with us. My husband and I misplaced $200.00 Chip was kind enough to drive back and return it to us!! No to many people would have gone out of their way and done what Chip did! We thank you again and look forward to working with you in the future! #WhatComesAround #GoesAround #ThankYou
The whole team was punctual, professional, and the results are great! Would highly recommend :) My only critique is there were gaps in communication.
Great company to work with. Chip was excellent and answered any questions I had. I highly recommend this place! You wont regret it.
This is the guy you want on your home exterior remodel project. My house looks incredible! He made the experience easy and was there every step of the way, or a phone call away. His teams are highly efficient and will change something if its not to your liking. Friendly and knowledgeable. Thanks Jim and the whole SS team!
Did a great job. They pay attention to detail. Couldnt have asked for more.A
Superior siding is doing a screen room for my folks. They are no more than a labor broker. They do not do what they are asked of, and leave it on all their contractors to figure it out for them. As a carpenter of 17 years and a commercial electrician for 5 years, I have not yet seen this much innattention to detail. I would never recommend them, not even for a doghouse.
We had a strip blow off the peak of our house. Chip Peterson returned our call right away and ordered the strip we needed. Love the quality of the siding and it’s color retention over the years.Definitely recommend this company for their professional installation and service!
I was looking for a company to install siding, windows, roof, gutters and a deck. I wanted 1 company that could do it all and Jim from Superior was the guy! I interviewed several contractors selling mostly the same products, but Jims prices and presentation stood him apart. He coordinated the job from start to finish with good communication along the way. As with any construction project there were minor delays, however communication is the key and Jim would always call. Half way through I added stone and pillars to my front porch and Jim worked it in seamlessly. I would recommend Superior Siding & Windows for any size project
Wow! Our house looks amazing, and every step of the process went smoothly and hassle-free. Jim is so low-pressure and easy-going with clients, but really stays involved in the project to assure perfection. He gave great advice all along the way to be sure we were thrilled with the results. There were so many extra touches throughout the job (flashing and trim added to all windows, decorative vents, custom millwork, etc.) Talented, hard-working crew that cleaned up every day before they would leave the site. Dont hesitate to choose this company for your siding and window needs.
Jim gave me a very fair quote for the work performed and his team went above and beyond to ensure that I was happy with the end result. I have a very old home that had quite a bit of rot on one windows due to some past termite damage. The installation team made sure to repair it the right way, not just a patch job, even though it caused some headaches and extra work along the way. Im very happy with the final product.
Superior Siding changed the look of our home from terrible to perfect. Jim was wonderful to work with and he made sure we were satisfied with the results. Jorel did an amazing job with the siding and he went the extra mile to make our home as beautiful as possible. I have nothing but love and respect for this company and would recommend there services to anyone. Thank you guys for all you did for us. We are truly grateful.
Amazing place to do business with. Theyve done several projects for us.
I dont leave many google reviews. However I felt this one was deserved. I worked with Chip. I hired them to do my roof, leaf guard and gutter my house and shed. I have never had a person or company follow through and have the dedication to make sure I was happy with the work as these guys. We are particular and hold people we hire to high standards and these guys did not disappoint. Chip returned whenever we needed him including holiday weekends to and did not quit until we were 100% satisfied. He did a ton of extra steps other companies would never even think to offer. At a minimum you need to at least speak with these guys before you decide.
After calling several other siding companies, Jim quickly returned my call and showed me all the options that were available to me. His custom mill work and detail work in the pictures he showed me were very impressive. He had several testimonial letters that seemed to good to be true. My wife and I went out and looked at some of Jims work and talked to his past customers. We are glad we found Superior Siding and Window Systems on the internet and we feel we have the best looking house on the block.
We must have our Competition Scared!! Nick Jones we are not doing a Screened in Porch - Wrong Company. Ryan Haltom Who are you!!Many of our Project Manager are VSI Certified in addition they have been with us as many as 20 years which is unheard of in this Industry. I will Challenge anyone with the Quality of work that Superior Siding and Window Systems Does as well as the Service we Provide.If anyone has an Issue just Call and we will take care of it. Our Philosophy is Face Everything And Rise not Forget Everything And Run (FEAR).Being In Business for over 35 Years we must be doing something Right 70% of Clients our Referred to us as well as Repeat Clients. We are here to Serve you any way If we can help you with anything Please Call Thank you Jim Kinning
This is the second project I have done with Superior Siding and Windows of Des Moines and owner Jim. I got several bids for a siding project and Jims bid was not only the lowest, but included several upgrades and enhancements not offered by other vendors. He also put me in touch with other contractors to help me complete a stalled remodeling contract where another contractor had left me over way budget and half done. Thanks Jim for another great job.
Ive done subcontract work from superior siding, our company usually frames new homes, but have worked for jim,if he needs framing done, honestly! he is one of the best contractors weve worked for, he makes sure what ever is needed to do the job right, he does it, he dont cut corners, an has always paid fair an on time
My home looks fabulous now!! Superior did a great job!!
Wont give me estimate I asked for and when I called they said someone looked at it, took my address to send estimate and that wad 2 weeks ago. It was about 3 weeks ago for first request.
Satisfaction guaranteed!!!