These guys are top notch,friendly and right to the point of assisting your needs in a honest timeframe too !They have my repairs,service needs and even computer rebuilt from them...number 1 in my experiences
I brought my Dell notebook in for what I thought was a bad keyboard. They kindly made an initial attempt at cleaning connections in order to save me money and time. It turned out that a new keyboard was needed. Once the ordered part arrived, the techs had it installed for me the next day. They also had set me up to be able to use the notebook in the mean time by using an external keyboard. I was very pleased with the work and the friendly, helpful attitude of the techs and the receptionist! I would recommend this place. Its definitely the best Ive found.
It took a while for the keyboard needed for my laptop to come in, but I doubt that was their fault. The price was more than fair and my keyboard has had no issues since the repair! I own a 16 MacBook Pro and Apple wanted to charge me the cost of the laptop itself to repair the keyboard.
I have a MacBook that had water spilled on it several years ago. It worked fine but would not charge the battery, it had to run on shore power. Apple wanted some ridiculous price close to ½ the cost of a new computer to send it in for repair. So, the computer was used only when plugged in. What a pain. Called Computer Repair of Des Moines and talked with Angela. She quoted a price over the phone for part and labor based on my description of the problem. When I took the computer in, I was given a website and number so I could check on the status online. I received a call from the technician the computer was fixed, just a corrosion problem, no parts required. He said he was only charging for the labor. I’m extremely happy and the computer works like new. They are very profession and did a great job. Thank You for the great service.
Really poor customer service at the front desk to help me try to locate a lost HD they were sending out of state. Weve never lost a hard drive before, sorry not our fault. On the other hand looks like I won the race to be their first!
Great advice. Great customer service
They did a great job helping me recover my computer I was locked out of.
The laptop problem was fixed, I had a quote for $257 from a store on Urbandale Ave but I thought he was closed so i took it to CR. The up front cost for the cleanup and service turned out to be over $300. But the problem is fixed. I wish they would have told me it needed a new battery. I found this out when I got it home and plugged in. I have ordered one. I am giving a 5 star review for them fixing the issue I went in with. And a 3 star for the price and battery issue. Average 4 which is still good.
I took an Apple MacBook Air that would die immediately if not plugged into the charger in for repair. Angela and the team at Computer Repair of Des Moines are awesome, they provided great quality service at an affordable price. Its like having a new computer!Thanks, Dan H.
They couldnt help me because I bought the wrong display the correct display cost too much so I got the laptop and computer back with a full refund. They couldve kept the mm oney but since they didnt and refunded my money back the least I can do is give a great review and come back if I need anymore work done.
I would highly not recommend this business. I should have walked out after my first encounter with them. The gal at the front desk was less than engaging. Every time I was in or called, she acted as though I was a complete inconvenience in her day. I also saw her roll her eyes multiple times to customers calling in. When I stopped in around 1:30 pm one day, she insisted she was on lunch and couldnt/wouldnt help me so I had to wait for a tech.As for my computer, they werent able to fix or recover much of anything off of my laptop. They kept trying to sell me new hard drives and I felt like I never knew what it was all going to cost me in the end. On top of that, they were TERRIBLE at letting me know what was actually happening with my computer. I kept having to call in for a status update even though they said every time, they would call me and let me know what they were finding. I swear they didnt actually do anything except when I called and then gave me the we are still working on it even though it had been 2 weeks.Overall, I dont recommend them to others and I for sure wont be back.
Friendly service and they had my computer fixed in a couple days!!
One of their competitors kept changing their story on whether theyd be able to do contactless drop off / how long in advance I should call...whether I had to make an appointment or could walk in...and whether Id have to leave my laptop with them for one day, three days, or a couple of weeks.I decided it was way better to pay out of pocket, sight-unseen, for a new mac keyboard (failing butterfly keyboard) which involves replacing the entire top face. I paid for the part in advance, drove in when it arrived in the store, and they replaced it in under two hours while I waited in the car. Super efficient, and the replacement keyboard works great.
Went in for an iPad repair. Wonderful customer service and great quality of work.
One of the guys was able to help me with my laptop repair, and even gave me ideas on how to fix it.
Great experience. Repair was quick and reasonably priced. I would recommend them.
Took my 6 year old iMac in which had been running slowly and then after an update got ridiculously slow. Installed new digital hard drive and now its running like new; actually better than new. They were friendly, professional, and up front on pricing. I would recommend them.
I really appreciated that they told me options to fix the problem with my computer myself, rather than charging me to have them do it. Their advice solved my issue, so I didnt even end up bringing my computer in. Problem solved for free!I definitely recommend these guys as its clear that they just want to help in any way they can!
Very good service and it was nice to have a rush option. Although, it was a bit pricey, my computer was done the next day as promised. Highly recommended.
CR of DM repaired the right hinge on my HP Envy laptop. When the left side hinge had the same problem just a month or so later, they repaired that one too at no charge. They also repaired the flat screen warping that the bad hinges were causing.
They fixed my computer in 4 days. Very up front about pricing and kept me in the loop on the repair. Thanks again
I brought my laptop in for keyboard issues, when I used a portion of the keyboard it would type additional letters. I was concerned it was caused by water droplets as I had my laptop on the counter while doing dishes. Everything else about my laptop was working completely normal and I made sure to emphasize that I was not concerned for water damage to anything other than the keyboard. I was told they would take a look at the laptop and the keyboard and call me if any water damage was found. I received a call about 3-4 days later saying no water damage was found and that the keyboard was working normally. Confused as to why the keyboard was not working for me, but somehow started working normally again I inquired about this and was told maybe a couple of water droplets got in and caused the keyboard to short circuit but after a few days the water dried up and everything is now working again. At this time they recommend I replace my battery which I agree to. I pick up my laptop 2 days later. When I get home to use it, I am having the exact same issue with the keyboard as I was having when I first dropped it off. After checking to make sure exactly what keys were acting up the keyboard starts working normally, very strange? So I call the next morning and am told to give it some time and use it for a few hours to see if it stops working again, I’m told it’s most likely a bad keyboard or the first tech that worked on it did not put it back together correctly. I give it some time and it stops working after 2-3 hours. Frustrated I bring it back in and show the tech what’s not working. He tells me it’s a bad keyboard, brings out a keyboard, asks if I can leave it and he will replace it and I can pick it up tomorrow. I agree. That night I get a phone call saying my laptop is ready to pick up. I pick it up the next day and am told the keyboard was not replaced because the second tech that looked at it found some corrosion around the trackpad and keyboard connector, he told me “I don’t know how we missed that”. The laptop has been fine since being cleaned. I’m only giving 3 stars for the inconvenience of having to drive there an extra time and for wasting my time by picking the laptop up when it wasn’t working. Everyone was very friendly I just wish they had been more thorough when I first brought my computer in.
Great customer service and VERY fair and easy to work with! I thought my repair was going to be at least $300 and the technician was able to address some quick fixes and get my computer working smoothly again! All for under $100! Thanks for taking care of me and will absolutely recommend Computer Repair of Des Moines to anyone who needs help!
Does good job, maybe a little slow, but i needed and clean sweep and then ssd replacement
Great customer service. Very responsive, very proactive on reaching out with information and fast service. All in all a great solution for computer repair or upgrades.
My difficult-to-diagnose problem was repaired and my MacBook Pro is running fine. Highly recommended
I recently took my laptop in to upgrade my hard drive, and they told me it would take the better part of the day to complete the upgrade. Within 2 hours they called me back and it was ready! I will definitely do repeat business with Computer Repair Des Moines, and recommend to anyone looking for any type of computer related repairs or upgrades. Thanks guys.
Its been a couple weeks since I had my MacBook Pro in for a battery replacement. Its working great! I also appreciate them taking pandemic precautions at the front desk, at this time.
First time customer. They were very prompt in their diagnosis. Offered a very reasonable solution. Had my computer back within 48 hours. Highly recommend them.
Very friendly and professional staff. Solved my computer issue quickly and it is still working great!!
My experience with Computer Repair of Des Moines could not have been more successful, pleasant, and impressive. The technicians are head and shoulders above other computer techs Ive worked with, and the took my seemingly dead forever computer, diagnosed the problem, gave me a thorough understanding of the problem and made a recommendation for my dilemma. Through their magic they were able to save my programs AND my data! I had to obtain another machine, which they set up so I could get back to work seamlessly.I have nothing but high regard for this team and I will be always grateful to them for rescuing my work and my trove of important information for my well-being. Not to forget that I thought their fees were absolutely affordable and a welcome relief from other tech services Ive used in the past.They will always be my first stop in the event of any further difficulties with my technological stuff. They are the best!!
I want to thanks computer repair of Des Moines for fixing my Mutoh Eco solvent large format printer i was having a problem with my prints while printing something it would stop in the middle of the print so i was afraid of taking on big jobs due to the issue.... i struggled to find someone to come fix my printer here in Omaha for about a year i looked & looked meanwhile just doing small jobs till finally..... i found these guys they came from Des Moines to Omaha & within about 1 hour they fixed my issue & i was back up & running i really recommend these guys for all your PC & printer repair needs needs i leave you with one job i did of many thanks again for fixing my printer
Good service at a fair price
Awesome response! Jordan did a great job of listening to my issues and put my PC back to where it was before the big Windows Update 1903 crash. Highly recommend!
If it ever becomes necessary again, I will DEFINITELY be going back to this place! I was told the repair to my computer would come in around $800 and take 2-3 weeks. These guys had it done the following day for under $300! I couldnt have asked for better service. Thank you!
I was very grateful for these guys. I had taken my computer to a Name Brand store and they supposedly fixed it. They didnt. The same problem crept back. Computer Repair actually fixed it. Highly recommend them.Blades Massage
Its wonderful to finally find a reputable company who works on a Mac and doesnt charge a fortune! Very impressed and most definitely will return! Very good and very happy experience!
All team members at Computer Repair of Des Moines are welcoming and professional. Theyve successfully handled a broken AC jack on a laptop and a PC motherboard repair service for me. The turn around time is very quick and if there are delays, they proactively let you know. These guys know what theyre doing and they dont waste any time getting the job done for a very fair price. Highly recommend - Best computer repair shop Ive worked with in Des Moines.
They were extremely helpful, explained the situation well and I thought the price was reasonable.
Great people and fast service. My grandson messed up his gaming computer and these folks fixed it in a couple of days. The cost was cheap. They even carried the computer from my truck to their office since my legs were damaged. I would recommend them to anyone. The very best.
My older IMAC Air needed the OS upgraded, and Id left getting it done until I was getting ready to leave in two days on an extended vacation. I called for an appointment, found out about their Express service, and took it in around noon that same day. By 4:00, I had my computer back and it worked perfectly. Thanks so much for the efficient and helpful service!
I LOVE these guys!!! My parrot decided to try my laptop screen to see how it tasted and it ruined my screen. After getting a quote from Apple, Computer Repair said they could fix it for nearly half the price.They were speedy and did a fantastic job!! I have found my new Go-To guys!I highly recommend them for any problems you are having with your electronics. Well done, guys!
Had issues with a computer I was building, they fixed it within the day
My 10 year old Mac was in need of some updating. After calling Apple support I was told my Mac was to OLD for the Apple store to fix it. So I called Computer Repair Des Moines and the receptionist was able to answer all my questions. They were able to get my Mac running like a new computer again very quickly and much less then the cost of a new one. I would highly recommend them to anyone.
Excellent service and turnaround. Will definitely use and refer to others in the future when the need arises. They recently worked with me on a warranty claim to help me with an analysis documentation to submit to justify warranty coverage. Without their help I would not have been awarded full replacement value. They are great at what they do and always go out of their way to help a person’s needs. You won’t find a better service provider in Des Moines.
I took my beloved 9-year-old MacBook Pro in to Computer Repair of Des Moines because of a graphics issue. At first, the diagnosis was a faulty cable interface. That proved too easy and the LCD screen was replaced. That, too, was off the mark and the issue was still there. Stefan, however, was dogged in his tracking down of the problem. He finally landed on the graphics chip on the logic board. Unfortunately, while he was attempting to work on that chip, the logic board itself failed. That is a pretty expensive part, actually *the* most expensive part in any computer. Stefan called me up and told me flat out that it was probably his attempt to repair the graphics chip that had caused the failure of the logic board but not to worry: It would be replaced free of charge. And while he was in there, he replaced the battery which had swollen from lack of cycling (this laptop was almost always plugged in) and was encroaching on other sensitive parts, perhaps also causing damage to the logic board. This additional repair he did for the wholesale price of the battery, with no additional labor charges. So now I have basically a new laptop. I love Computer Repair of Des Moines’ shop of young, smart, capable technicians; but I love their honesty even more.
These guys were an amazing rescue team! I was on the edge of a digital disaster/crisis and in one day everything on the hard drive was saved. The drive had actually crashed but they manipulated it enough for the drive to give back all the data - decades of data! And they were fast. Could not be happier.
Took my laptop in mid-October to have the screen repaired because it had developed vertical lines in the display. Received a call about 4 days later to advise that they had determined that the screen could not be repaired, but would need to be replaced along with an estimate of what that would cost. Gave them the go ahead to fix. Replacement screen was ordered and replaced. Total time they had my laptop was approx. 2 weeks and all cost under $150. Would give them my business again.
Had a great experience here!! They went above and beyond in fixing my computer. Because mine was toast, they built a new computer for me under an affordable price. They made the effort to install anti-virus software and make sure my new computer was working well. I also appreciated them transferring my old data to my new computer too. Would recommend this place!!
Great service! They took the time to explain the repairs to me and have even followed up via email to make sure everything is working properly. I will definitely use Computer Repair of Des Moines in the future. Keep us the great work!
If I could rate this place 0 stars I would, first is their non-refundable 85 dollar fee just to look at it, which is ridiculous. Then the blonde haired lady at the desk fails to tell me that it would be 7-8 days before they even get to look at it. Then I call and ask about my computer and how they can expedite the service for 170 dollars, SCAM!!! They aren’t out to help customers they are shady and will pull anything to get your money. Do not waste your time here
Thank you for your assistance over the phone today, what an amicable and professional individual to work with. Ill definitely be using your company for any computer repair I need in the future. Highly recommend as Stephen is a very knowledgeable guy.
Visited Computer Repair this morning without an appointment and they were able to fit me in and fix my Mac! Wonderful service; would highly recommend to anyone needing repair or advice on their Mac or PC. Ill definitely be back (but hopefully not too soon!)! Thanks again!!
Jordan was very helpful! Opened my laptop to diagnose the problem for free. Highly recommended!
Called to find out if they could service the keyboard on my MacBook. Instead, they let me know about a program that Apple has to do that service for free. This speaks to the integrity of the company, because they could have simply taken my money and done the work themselves, but they actually cared enough to let me know that I can get the work done for free. I did not use their service, but if I run into problems in the future I will most certainly do so, with full confidence in their commitment to the well-being of their customers.
I brought my wifes laptop computer to Computer Repair because it had a sticky mouse problem that was driving my wife crazy! they diagnosed the problem and fixed it quickly. very professional and definitely friendly. I would recommend Computer Repair to anyone who wants trust and good service at a reasonable price. Believe me, it was worth it!
Quick service, only charged me 100$ for something another computer repair shop told me would cost 300$ to repair. Professional attitude but approachable.
I found Des Moines Computer Repair after discovering my long time computer service company had closed. Bryce of Des Moines Computer Repair far exceeded my expectations and experience with my previous service provider. His customer service is absolutely stellar. Bryce was thoughtful and thorough explaining each step preceding service to my Mac devices. I will certainly utilize Des Moines Computer repair for all of my personal and professional servicing needs in the future.
You guys did a great job. I dont know what you did but my laptop works like new and Im steering business your way. Thanks for the peace of mind.
Had a great experience with Computer Repair Des Moines. The up-front deposit cost was reasonable and very comparable to other repair providers I looked into. The staff was knowledgeable and friendly, the repair work was quick, and my computer works beautifully again. Many thanks to their team!
Great service - my hard drive died, and they were able to replace it with a newer Solid State Drive. They called within a day to let me know what was wrong & my options. Laptop is now working great!
Great, thorough, quick service. My HP Lazerjet printer is 10 years old and they cleaned it up, did general maintenance and it works like the first day I bought it! Price was very reasonable and everyone I worked with was courteous and down-to-earth.
Bryce was affordable, user-friendly, and fast. I would and WILL recommend Des Moines Computer Repair to everyone I know in Des Moines (about 2 people). I saved $350 on a new Retina Display for my laptop. In addition, Apple wouldnt have replaced the entire cover whereas Bryce DID. Dont hesitate to take your computer in. Hes honest AND Good.
Amazing company! My Hd died because my daughter dropped my computer and they were able to install a SSD in my computer! My computer runs so much faster now! The staff is so friendly and knowledgeable! I will use these guys for any of my electronic issues!
Great experience. I had a shattered screen on my iPad. This was my first time using their service and it went well. I did have an issue after picking up the iPad the first time where the bottom half of the screen didnt work. I took it back and they resolved the issue without hassle and I picked it up the following day and its been working great ever since.
Awesome experience! I brought my laptop in on a Thursday and got it back on a Saturday! I use it for my job everyday and needed it before I went out of town that Monday. They were kind and helpful. I will use them again when needed!
This is a great place to have computer work done. I had a great experience with getting computer work done here. They have a friendly staff and do exceptional work. Highly recommend!!
I had NO idea who to call when my laptop stopped working. I researched computer repair businesses in the DSM metro area and found that Des Moines Computer Repair had a number of positive reviews online. So, I took a gamble and it paid off! I had a great experience with this business, from the professional woman answering the phone to the technician who answered my questions. I would definitely return, if I need help again. I was only without my laptop for a week, which I considered to be quick. Thank you so much!!!
IMac 27 SSD Upgrade - Turnaround was exactly as promised. Staff was very friendly and knowledgeable. Was able to speak directly with Stephan the technician who is top notch. Pricing was extremely reasonable. Very Happy Customer - Will return! Thanks! John @ Sticks, Inc.
I drenched my macbook in lemonade, pretty much destroying it. I took it here and was completely astonished that they got it working as good as new-- for basically $1000 cheaper then it would have cost me at apple. It did take a couple weeks to fix; Im not sure if thats typical or if its just a bit longer for liquid damage. Overall though Im so happy and will be recommending this place to my friends & family.
The secretary is very professional and respectful. The man that worked on my printer was professional, respectful and told me all the steps he did to repair my Canon printer. Im very happy with the work they did and would recommend them to everyone.
Not only did they fix my computer, they went above and beyond to diagnose the root cause and prevent it from happening again. Then, they worked with me to contact the manufacturer of the problem component and get a full refund for the work. Family owned and operated. very helpful and friendly. I will absolutely be back.
Excellent experience all the way through. Friendly, efficient, effective service, delivered with obvious expertise. Appreciated that my tech listened and focused on my primary needs, then suggested meaningful, helpful “tweaks”. I’ll definately call them again when needed.
I am very happy with the repair made to my laptop. Great customer service and fair pricing. I will use them again as needed and highly recommend this business to anyone needing computer servicing or repair.
Great service and very friendly. They do all my repairs for my business and also provide phone service! Thanks again guys!
The people were super helpful. Thought my issue was my video card or some other piece of hardware. Turns out it was my thermal paste. They replaced it, called me to let me know then ran a full computer check. Didnt cost anything more than the 85.00 deposit. They even carried my computer back out to my car. Will definitely come back if anything else goes wrong.
I was charged a fee to look at my laptop. $65 I think. I received a call one week later. I was told my motherboard was shot. I authorized the work and it was ready in less than a week. I was charged another $77 when I picked up my Dell. Its working great now.
Very satisfied and would recommend to anyone. We called and they came out to our office the next day. Told us they would have to order a part and that it would take a couple days to get it, we asked if we could pay for over night shipping and they ordered the part right away. Came out the next evening after we closed, and when we got to work the next morning it was as good as new! Guy they sent was very professional, and nice. We always seem to have something wrong with one of the computers, so we will definitely be calling them again!
Thanks to Bryce for saving our Macbook Pro after water was spilled on it! Within a few days we were able to get our laptop back and its working better then ever. Bryce was fast and more affordable then the Apple Store. We will definitely recommend the store and call again if we are ever in need.
We are a small business that started in 2016. As we grew we knew we needed computer support and great service. Let me tell you Bryce and his team are OUTSTANDING! They handle all our computer/ back up/ and support needs!
Im thrilled to have my laptop back. Repair was done quickly (although I missed the call and picked it up later than necessary). Reasonably priced and super nice folks. Thanks!
Absolutely horrible. I paid $85 deposit to have the screen fixed. They said it will take about a week to get the part in. I said I need to use my computer during that week, they said ok we will call you when it comes in. I call a couple times over the next TWO MONTHS and no part. I call to cancel and get my deposit back, We dont return deposits.I should have known, since there is a shelf full of computers that, I dont know why some people never come back to get their computers.
Great
Hard drive was going out of laptop and they were able to save data and explained my options of different hard drives they could install and transferred data and replaced with better hard drive than original at a very reasonable cost and quick turn around. Would highly recommend.
Great service and timely results. Provided options for letting me get extra time out of my older iMac. Result is a much faster computer especially when processing photographs.
I had a really good experience with this place! They replaced my laptop screen and had it done very quickly! I could tell he knows what he is talking about! Very friendly and very cheap! If I have any problems with anything else I will be coming back here. I highly recommend it!
They helped me pull the files off an old computer that wouldnt start up anymore. There were a few unexpected snags along the way (nobodys fault...) but they made sure to stay in touch with me all along the way and make sure everything working out! Id highly recommend!
My portable hard drive wasnt working. They found the bug and fixed it. The price I paid was lower than what I thought it would be. I now have made duplicate copies of the portable hard drive as a backup as I never want to experience the feeling of losing a lifetime (actually my lifetime and my parents lifetime) of photos, movies, and documents.
First time using these guys. Fast, friendly service. Quick turn around. And they fixed it right the first time! Will definitely use these guys again.
My computer appears to be working fine after Computer Repair Des Moines installed a new battery and did a clean -up on it. They also installed some anti-virus software. I am very satisfied with their service.
Great place to have your computer repaired! Friendly people who want to make sure your system operates well! Thank you for the care!
Took my MacBook in because the keyboard was broken and Apple was going to charge me way more than I wanted to spend. Stefan took great care of my laptop and helped with everything along the way. I highly recommend going to these guys for any computer related problems. If my computer acts up again, they will be the ones I will go back to! Truly great service. A+++ thanks guys!
They require an upfront payment to even look at an issue. I realize that they might get stiffed by some folks, but thats a deal breaker for me. If your policy assumes that Im going to do the wrong thing, you might want to think harder about your policy.Ill continue my search for decent computer repair business in Des Moines. I really miss DIT Computers!
My youngest son got in a fight with my MacBook Pro and the computer lost. Des Moines Computer Repair replaced the busted retina display quickly and at an affordable price. I am very pleased with the service provided...I only hope I dont have occasion to use it again.
So friendly and helpful! Fixed my mbp beautifully!
Bryce was very good to work with. I will refer this business to friends. It is nice to have a go to place for my computer repair needs. Hopefully, after he cleaned mine up it wont be necessary for a while.Kathy Ritzler
The service was fast,fairly priced, and well done. All of my questions were answered, and Bryce was extremely helpful when I called about separate issues caused by another company. All in all it was a very pleasant experience.
Just took a laptop in for repair, I needed to data recovered from harddrive that acted up when i tried to create a new partition. They explained to me they would either likely be able to fix the boot sectors or what have you on the hard drive so that it would load again, or recover the data and reinstall windows, either way, the price was to be $85.00. Long story short, they were unable to recover any data which can happen, but when i went to pick up the computer they refused to give me a refund or even reduce the cost since they were unsuccessful in restoring my drive or collecting the data off of it.So please understand, I know that not everything can be repaired or that not always can you recover lost data, and I am totally fine with that, I knew that when I took the computer to them. They never once explained to me that the money would be non refundable if they were not able to get the drive to some state that they data could be recovered. In fact, they were extremely confident that they had a couple ways to approach this type of problem and that one of them would work. So, therefore I did not even think to ask them about the what if you cant question.I called them today, to see if they would once again refund, or even consider a partial refund, since i ultimately received no beneficial results, they answer was a definitive NO.I look forward to seeing how they reply to this, and in the future, they could not be in this situation if they would have had me sign some type of paperwork or something that stated their policy if repairs were not possible. I signed nothing, paid up front as requested by them, and have nothing in return for it.I am sure they are capable of minor repairs, possibly, but If you have a serious issue, please consider where you shop, the professionalism and attention to detail of anyone you use, as not even explaining important business practices up front to a customer is a sure fire way to have someone upset, and that is exactly the position I am in now.
So happy to get my computer back. The service was prompt and Bryce kept me informed every step of the way. I was so happy I took another one up to get it repaired too on the day I picked up this one. Same treatment so far with my second repair. He called me within 2 days and told me exactly what was wrong with it. I called him back with an authorization and hes working on it now. THANKS!
My computer was repaired quickly and effectively 2 weeks ago. It has worked OK since then. The charge seemed reasonable, but since I wasnt told what was fixed and what it took to do it, I cant say if it was priced fairly.