Frannie and Mary are the greatest!!! They have accommodated me through some of the toughest times in my life. When my Mother passed at the beginning of the Covid lockdown, I lost my job and my place to live (because I was a live-in care provider) and my mother all in one foul swoop. Well… they were there for me and worked with me to make it through those tremendously tough times. Unfortunately, I have heard of the Ukiah location closing in June 2021. This saddens me! I live on the coast and have to travel 1.5 hours to get to this location, but it is the closest one. Now I will have to travel another hour to get to the next closest one. I just don’t think that is possible for me to do. It is just too far, and not to mention the gas cost. I really hope that corporate changes their minds on this one. They will be loosing their best employees… their greatest asset!

U really need to update the physical address on the website. Ukiah is closed. I went from willits to ukiah. By gosh. Absurd.

Ive never had to take a loan out for anything but recently had some things happen that made it necessary so I tried to online but there was no timeframe estimate so I went in the store and spoke to the ladies there. They made it really easy to get everything sorted out. They were super helpful and patient with all of my questions. As someone in the service industry myself, it was very refreshing to have such wonderful customer service.

Always nice to see the ladies working here! We come by often and we always receive great costumer service from them.

I am very impressed with the friendly service provided by the staff at Advance America. The girls were so helpful. Frannie and Mary were pleasant and professional. I would recommend Advance America to anyone. They are assets to your business. Thank you for all that you do Ladies ;)

Franny and Mary are the sweetest most helpful girls give the best advice and provide the greatest customer service out of ANY cash advance I have ever been to. Highly recommended. Communication is key!

I really loved it. Franny was so helpful, she was quick, very professional but also very pleasant. Goes above and beyond to make sure you understand everything and are satisfied.Thank you.B. Zandbergen

These ladies are the absolute best, I would absolutely come back to get a loan from here. So nice and helpful and they really worked with me and genuinly cared about helping me out. Wouldnt go anywhere else!

Very wonderful customer service. Franny is always cheerful, and very helpful. Happy to be a customer here.

Franny and Mary are awesome and always helpful. I like even just chatting with them after I pay my bill. It’s always nice to have great customer service!

Franny is the best, she cares about your situation whole heartily, it was my first time in there and she makes it feel like home

This store in Ukiah is great!!! Friendly customer service always fast to get to you. Franny and Mary are good employee and always so helpful!!!

A fast place to get a loan at if you need it always whiling to help you out best customer service and friendly people

The entire staff, trained by Francesca, is very knowledgeable and courageous. They are always smiling and very welcoming. Thanks team.Sincerely, David

These guys are alright lol no I would definitely rec for anybody that needs a quick cash advance or loan great people I stop in just to chat

Really great resource and the staff here in Ukiah is incredible! It’s always such a nice experience, the girls there make an otherwise annoying errand into a good part of my day!

Amazing customer service very helpful and always fast and easy. Thank you so much

The customer service is there best and theyre great with kids, plus candy for the parents

Always have great customer service FROM Franny and Mary are always great!! DON’T HAVE NEVER NO COMPLAINTS

Always friendly and knowledgeable

Franny is the best in the west! You’re lucky to have her!

Fransisca castillo was extremely helpful and efficient! 😊

Vary fast efficient service.friendly professional I would recommend to friends and family

Every time I come into advance America in the Ukiah center I get immediately greeted with smiles by Franny & Mary. The wonderful staff here has awesome customer service & makes your experience comfortable.

Unless you are sure you can pay off the loan you should never go to these places. They get you into a cycle of debt that is impossible to get out from under. Interest rates are 20 to 30 percent. Only use if last possible resort.

Friendly and very nice people

Great service friendly people

Best customer service

Great customer service