I rented chair covers for my daughters baby shower. They ended up not fitting because the chair legs were too long. When I returned them, Kelly ended up giving me half my money back!!!! Also their customer service is outstanding.
We used them for our great grandparents 60tn anniversary. The prices were beyond fair and the personable kind service will definitelyHave them at the top ofThe list should we need to rent anything again for any occasion
Great quality rentals for weddings, events, and businesses! rentals are always in great condition!
I am very impressed with the service and attention to detail Tyler Tents and Events provides. Their showroom is always decorated beautifully and their linen selection is AMAZING. I have worked with them many times over the years and will always recommend them to anyone needing rental items for their event or special day.
Their customer service is terrible. I went to the store at least two separate times and spoke on the phone with them multiple times. At each interaction I had to tell them my wedding date again. A piece of information they shouldn’t have to ask me for over and over again. I came in the second time to see a sample table setting, which was not set up. Instead, we talked about all the same things we had discussed at the first meeting. A pointless meeting (I live 45 minutes away from their office). To this day, I do not have the promised quote. It’s been over a month since our last pointless meeting. Not that I even need it, because I’ll never do business with them after my terrible experience. I shouldn’t have to remind a company that I’d like to do business with them. Would NOT recommend.
Best customer service ever!
Love it