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Serenity Nail & Spa
120 E 9th St, Tyler, TX 75701, United States
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Serenity Nail & Spa

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Jo
Review №1

Absolutely loved this place! I got a dipped set of holiday nails and they did EXACTLY what I asked for. It is also one of the cleanest nail salons Ive been to. I ended up paying $45 with a 10% off student discount! 10/10 recommend and I will be going back.

Ka
Review №2

Its a nice environment. Received a pedicure twice now. I would say increasing the treatment package doesnt seem like much of a difference from the less expensive. The leg massages are light so dont expect too much from that. The last clipped a few of my nails too short to where it was an uncomfortable feeling. Overall its a decent place but you can find better in the area.

Bu
Review №3

They didn’t offer me anything, as many others do. They didn’t even make one of my nails clear, I specifically asked for. They thought I was a spoiled little brat, She literally fake smiled at me. Saying “Are you happy now?” . I hate it there. I won’t be returning anytime soon. Tyvm.xoxo.

Ci
Review №4

I cant remember his name but he was visiting from out of state... BEST GEL/SHELLAC Ive ever had in my life. However, I do not enjoy being lied to about my wait time every👏🏽single👏🏽time👏🏽 i walk in, by front desk. 30 minutes always equals 1.5+ hours.

Ma
Review №5

This is a very clean Spa. I had a pedicure and it looks great

Ma
Review №6

My sister and I stopped in to get our nails done, they got us in pretty quick and we had a fun great time, lots of laughter. They were very helpful and efficient. However, my nails turned out a little messed up(not the worst, but not the best) but I didnt mind too much. The next day one of them happened to chip and I came in to get it fixed but they noticed that the nails were a little subpar and put me in a chair immediately to fix them, apologised and completely basically re-did the set. After wards they looked so so much better, I was not expecting it and was very grateful. I also got a chance to chat with a really sweet woman that kindly waited for her to fix them. Overall both wonderful experiences and going back for an appointment today for a fill! Jenny was the nail tech that fixed them and did a great job!

Re
Review №7

Worse nail shop in Texas. They took nail clippers from someones pedicure who had fungus and proceeded to do my nails. When I refused they called me out my name and put me out. Literally picked me up before I can grab my purse

Jo
Review №8

IT WAS AMAZING!!! The new owners are so sweet and friendly! The care I experienced was top notch! The mani-pedi was brilliant and my toes and nails look amazing! Definitely the best place I’ve been!

He
Review №9

I booked an appointment to get a set of acrylics. I was told the price would be $25 it ended up being $30. When i went to get my nails done there was about a 30 minute wait, which is expected for a nail salon. I will say the service it’s self wasn’t bad. I have an okay overall experience, but only 3 days after leaving the salon my finger began to swell. It hurt anytime i moved it, and ended up becoming about twice the size of my normal finger. I had an infection that could have become very serious if not taken care of properly. The pain got worse as well as the swelling. It took around 2 weeks for my finger to heal, that was with putting ice, creams, and soaking it in peroxide. All i wanted was acrylics for summer and ended up with an infection in my finger, and was forced to rip my nails off because of it.

Je
Review №10

Paid over $50 for a set of nails, only to have them fall off a week later.

ma
Review №11

I am so satisfied with Tyler’s work he does such an amazing job .100% recommend!

sh
Review №12

Peaceful setting and lovely family! They definitely take their time with each client to make it right.

am
Review №13

TERRIBLE SERVICE !! I speak Vietnamese and as I was getting my nails done I heard one of the guy workers talking bad on one of the customers and how they would “scam a customer out their money” and one of the ladies was refused service after getting her manicure because they had “too many customers” AND THEY ARE NOT A CLEAN BUSINESS ONE GUY WAS SNEEZING AND COUGHING EVERYWHERE WITHOUT PROPER ETIQUETTE DO NOT GO HERE !!

Ti
Review №14

Awful service and awful sanitation. Need a health inspector evaluation Asap.

Ka
Review №15

Most un-relaxing pedicure of my life. First off I was the only patron there and felt rushed. There was no relaxing massage on the legs. The nail tech smelt of cigarettes and I was served a Diet Coke that expired in May 2019. Will not be going back.

Sa
Review №16

Never will I come here again Way to over priced $55 for a regular set of nails! I have never paid $55 dollors nothing different plain acrylic nails is what I got!!I need a refund! Do not come here if u dont want to get ripped off

As
Review №17

Best pedi I’ve had! Definitely recommend!

Mi
Review №18

Awesome customer service. Very clean . Took their time and very gentle .

Je
Review №19

Always a great visit.Very clean and Tina and Tyler are so nice!!

Se
Review №20

I went in yesterday to get my nails done, they came out great. I’m in love with my nails!. Mrs.Tina did an awesome job. Best experience I have ever had at a nail salon. I sure will be coming back.

Ke
Review №21

Their sign clearly says they open at 9:00am. Got here at 8:30. For them to only tell me they were not taking walks-ins. On a Saturday?

Em
Review №22

Got my nails done yesterday, and it looks like I’ve had them for a week and already looks like I need a fill. I don’t recommend getting your nails done. The basic pedicure was nice but also a couple of my toes nail polish isnt thick enough and you can still see the nail and polish was left on my skin. 🙃🙃

Jo
Review №23

I went here for the first time today, and the service was amazing! The nail tech Tyler who did my nails was awesome! The staff was very friendly and professional. I highly recommend them, and ask for Tyler or Tina they take their time to make it perfect. I’ll definetly come again! ❤️

Li
Review №24

Went to get my nails done 3 weeks ago. Very rude customer service.. They look in your face and talk about u.. 5 days later woke up with a missing nail. Went to get it redone and as soon as i left the parking lot my pinky nail was gone.. Nails are too thin and they are very stingy with the powder.. They told me to come back in 3 weeks for a fill, but now i dont have any nails.. I went to the same person that did them the first time and she got an attitude cause my nail was missing and moved me to another chair and let someone else do the service.. When he got done the nail was fatter and wider than the rest.. Never again.. The only positive thing i can say about the nails is Love at First Sight then divorce😂😂

Ad
Review №25

My first time and it was great. Relaxing and I will definitely go again.

la
Review №26

Lovely salon and really nice people. Love Tina the owner. And Casey the original owner is back. Love love love the dip nails! Lasts forever and doesnt hurt your real nails.

Ti
Review №27

The lady that did my nail today was great i really like them there so cute.

Br
Review №28

Went for a pedicure, first time trying them, only one person in the store getting manicure and they told me they are busy come back later. Apparently they dont want business.

Am
Review №29

I made an appointment for 3 pedicures. We arrived on time and got seated right away. Someone came over and attended 1 of us. 35 minutes later my feet were pruney, my patience was gone and neither I nor my mom had gotten no service! My friend was finished and getting her sandals on when someone showed up. By then I was walking out the door. 2 other groups came in after us and left as well. They were not even busy, but rather understaffed. They should not have taken the appointment. Beyond that, the lack of cleanliness of the work stations was concerning as was the customer service.

el
Review №30

This place is Awesome. THE STAFF IS FRIENDLY AND WANT YOUR EXPERIENCE TO BE GOOD.

Tr
Review №31

Went to this place and was very disappointed with the service. Pedicure was just fine but when it came time for me to get nails done I had to wait 1½hrs later after pedicure. When I finally got in the chair for my manicure I showed the technician what I wanted and she argued me down saying that it would not look good repeatedly after telling her it didnt matter its what I wanted she still refused to give me what I wanted and was very aggressive with the rest of my manicure. I have only had fake nails twice in my life but I will definitely not be back.

Su
Review №32

Did a good job on my nails but I did not like the costumer service very unfriendly .

Am
Review №33

Love them Tina 💗

Ra
Review №34

I think its nice. She said said not so much. Maybe we can give it a try aga5

Pa
Review №35

Excellent. My favorite place in Tyler for a pedi

Cl
Review №36

I got a manicure on Friday. #1 I was not satisfied with the cut of my nails and #2 the clear coat is peeling very quickly.... this was a waste of $15. Very unhappy with the results of my nails.

Ma
Review №37

I loved the environment enjoyed the company made me laugh but there work is awful so bad Im from North Carolina and this is awful. I went to another place to have them removed Im embarrassed of there work.

Er
Review №38

So nice and very professional i loved my pedicure, I for sure will be back. Kimmy is awesome!

Bo
Review №39

My first manicure. Tyler did an awesome job. I really like the place. Already made my next appointment.

me
Review №40

Ive been going to this nail Salon for 4yrs and I love the people and their service. Tina and Tyler always take their time and do a beautiful job on my nails.

Ma
Review №41

Great service and they always take their time to make sure every visit is perfect

Ph
Review №42

Great and friendly service

Ka
Review №43

This is MY nail salon in Tyler. Everyone is always so nice! My nails are always perfect. The facility is very clean and the nail techs technique is very clean.

Ta
Review №44

I really enjoy going here... They do a really good job and its a really nice atmosphere! !!

Do
Review №45

The girl who did my nails did an excellent job! Just wish I remembered the name of the color of the nail polish that was used. It was Opi polish.

Su
Review №46

I was a walk-in. I asked the price for fills and the guy said $23. When I paid out, they charged $40! She said $23 was for one color (it was for FILLS!) and she charged an extra $5 to trim my cuticles! Just FYI ...

Bo
Review №47

My pedicure was ok....not impressed with the leg massage at all, however they did a great job removing the dead skin from my feet. The maincure was less than good. My nails were filed to uneven points when I asked I asked for rounded. Two different people worked on my nails....very odd. Not happy at all with the polish as it stained my nails, I could not even remove by soaking in acetone several times. The staff was friendly however, I wont be back.

Cy
Review №48

Tried several nail salons and this one has technicians that speak English and understand what you say. They keep their spas clean and disinfected too.

Co
Review №49

Workers are AWSOME! And I just LOVE my nail tech Tina!

Ka
Review №50

Great customer service 👍👌👌

An
Review №51

Will definitely be back...have been to other nail salons in the area....they have done the best...great service great looking nails at a great price

Me
Review №52

The owners are courteous and its usually easy to get in for a pedi.

Tr
Review №53

They do a great job ! Very relaxing environment!

Mo
Review №54

I went around 10 in the am. They did a GREAT job! I will definitely be back!

na
Review №55

Walked in with a picture of what I wanted and left with something completely different and more expensive. I will not be back. Horrible communication.

Ms
Review №56

Great service after the wait!

Ki
Review №57

Great nail salon! Very professional and clean.

50
Review №58

Did a good pedicure.

Mo
Review №59

Not just a pedicure. Its therapy.

Ra
Review №60

Dont like getting my nails done there

Al
Review №61

A first time experience for me

Je
Review №62

Rude people

Ki
Review №63

Depends on who u get!

Information
40 Photos
63 Comments
4 Rating
  • Address:120 E 9th St, Tyler, TX 75701, United States
  • Phone:+1 903-593-5866
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7:30pm
  • Wednesday:9am–7:30pm
  • Thursday:9am–7:30pm
  • Friday:9am–7:30pm
  • Saturday:9am–7:30pm
  • Sunday:9am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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