I deal with Travis at United AG. he does a great job finding out the customers needs and works to satisfy those needs! Mr Bart and Rick as service mgr and advisor respectively work to get your equipment repairs done in a timely manner. my wife and I have had 2 JD pieces of equipment serviced there and have purchased 4 pieces of equipment from them over the last year. recommend dealing with them either buying or servicing equipment.
They have great people working there. I get it. John Deere has great products. Frontier sells stuff through them but pricing is at the John Deere rate. I broke a bolt on a 3 point finish mower that held on the blade. 17.00 for a bolt and a week for them to get it there. Add shipping, it was over 30.00 for a shoulder bolt. The washer that went with it got lost in the grass and I was told it was expensive as well any there was no ETA as to when I could get it. I used my metal detector to find 5he washer in 10 minutes. Im sure with separate shipping I was looking at over 50.00 for a bolt and washer. The people at United Ag and turf are a pleasure to deal with. The 3 times I did have a problem with my E series tractor they came through at no charge. (1, I lost a key, 2 a hydraulic steering line burst because it was installed with the bend of the line too close to the front tire, and 3 something fell of the frontier 3 pt mower causing a bent blade). I use them for lubricants and tune up supplies, they even take back the used oils so they dont stack up around my shop.
You could not find a better shop to get parts and service for your John Deere tractor. Always professional, helpful people to fill your every need. And some you dont know you have!
Great place, great sales rep. Always awesome service
Very nice people. First impression
Needed a wiring diagram for my Gator so I could make a repair. Service dept took the time to locate and print out for me! Great customer service...
Great customer service, friendly staff
Best equipment dealer around! Very friendly and knowledgeable. Got my equipment fixed and me back on job in record time. Travis is exceptional to say least.
Regarding the repair section. Not the sales staff: Expect to wait and pay exorbitant amounts for their work. $107 dollars an hour for repair I find it really hard to justify.
Best john deere parts house. Always going the extra mile.
People were not friendly but I did get what I needed. Nobody smiles? Like robots. What do you want? What do you need now? Is that it? Sad? Im standing there with card in hand to get my Jonh Deere Tractor ready for summer!!!!!
John Deere... Says it all Thank you
I had a tractor on my trailer in their parking lot and nobody would get out of their chair to come look at what I needed. Told me to come back in 4 to 5 months.
Overall a good company with quality products, but they dont always do what they state they will do (especially related to servicing of equipment).
Had the parts I needed, and at a great price.
Great customer service and they sell John Deere equipment, so five stars.
Friendly staff. Willing to help.
Needed a part for my tractor that wasnt a usually stocked item. They ordered it in on Monday and had it in on Thursday. Only gave it a 4 star because I have to drive 50 miles to get there.
Great store with very helpful staff 1👍‼️
Always good service
Got in right at 4PM to deliver 3 mowers. They got me in and out.Go in second entrance from the east.Restrooms clean. Water fountain.Plenty of space in the lot.
I would like to thank Bart & Rick for giving exceptional professional service to me when my John Deere lawn mower was repaired this past week. They kept me informed and made repairs in a short amount of time. They made me feel like I was their only customer with every conversation we had. Thank you all at John Deere in Tyler for going above and beyond the call of duty. You are the best. David Money
Bought my tractor here. Once they got their money, they quit treating me as a customer. I gave an extra star only because they made a warranty repair without issue.Tried to buy accessories for tractor and no one wanted to return my call. I went to fish and still and they were glad to sell me several thousands dollars worth of equipment.
Great service..Courtesy throughout
The service department is very professional and courteous. My small utility tractor was repaired quickly and there were no extra charges beyond what I was quoted.
These guys are great. Always helpful and knowledgeable. Guided me in the right direction for all my 3 acre lawn care needs. My John Deere mover is the best and all my Stihl products were service filled with fuel a ready to work when I picked them up. Thanks Kevin, Bart and the crew. Am a customer for life.
Always professional and friendly. They try to earn a customers business.
Great little Deere Camp when youre off in the woods at your Deer Camp & the 5055E goes down. Very friendly folks!
Local John deere dealer staff has always had or been able to get what I need for my lawn mower
Real nice people and willing to help. I purchased a 32hp with frontend loader and the process was so simple and easy. Had to call in on a service issue and they were so helpful. For a first time tractor buyer and user, they make me feel comfortable with my equipment and lack of knowledge by helping me. .
Great group of people who take care of their customers.
A well stocked John Deere dealer. Friendly service, a little pricey, but quality stuff.
Great place. Great employees. Bart the service manager is awesome
Service is great. Found what I wanted. Very knowledgeable and helpful. Delivery of equipment and training of everything. Looking forward to doing more business with them.
Basically everything I have is JD. Zero, tractor, equipment, these guys are very helpful, actually the parts are same or cheaper at 155 agpower than the other tractor/farm supply stores. And if you dont spend a little more for the 4in1 bucket for your front end loader, you are missing out. Ill never buy a regular bucket ever again.. thanks Mr. Roach.
Gentleman was very nice and they fixed the problem right away.
Great people. Number one service.
Brenda was awesome UAT is my favorite place to shop
Great place to shop.Service department run by Bart makes the difference!
Quality people. Known some of them for decades. Every department does a great job.
Bought tractor mower deck beltNo issues.... in stock
SHOUT OUT to United Ag & Turf, Tyler, Texas! Great service, courteous and helpful atmosphere, great pickup and delivery, got my Gator fixed, I’m back in business!
Clean and nice showroom, parts department helped in every way,
Very friendly and helpful staff...great place
The parts guy who I spoke too was down right rude and was a nothing short of ass h***.I just bought a $7K used ZTech from this dealer and will never use them to buy a FN bolt let alone a specific part...i gave him the part number and he just told me i was WRONG..and 2 minutes later I bought it on AG Turf site..so FU Tyler TX parts ASS HOLE...and i would have paid double just to order from a fellow AMERICAN?? yall need to get your s**t together to say the least!...TYLER STORE SUCs000000000
Professional & fun tractor buying experience
Went there for parts for Hicks Repair, very nice people
Did not check special order parts and took several weeks and several trips to dealership to get
Excellent service Bart is the man!!
Ty was very easy to work with
Going to buy a new tractor
The place to go for JD parts.
The parts guy has no clue....
Luv this place
Jake is the Man