Transmission & brake flush, clean mass air flow sensor, and a new cabin air filter. As always, service was completed very timely and all other findings/recommendations were discussed as well so we can plan for future maintenance that works within our budget. Great staff and a well run repair shop.
I am very please with their work. From digital pictures of every inspected part to quality, on time workmanship. And, they even walked across the street to pick up Anne’s car because she was unable to leave her fireworks booth. I highly recommend Addison Car Care.
Found this place online and read the reviews. Called and scheduled an oil change and check up. Very nice welcoming, professional, friendly. When I came to pick up my car we had a fun 10 minute talk about sports, reviewed my inspection report and what condition the car was in (with pictures included, not scamming you) and sent a text and email to follow up with contact to do next service reminder. First time I was there, but definitely servicing our cars for the future. Cole Harrison was the Service Advisor, Armando Flores was the tech. I’m very happy with the cleanliness they returned my car in, got everything done timely, and I felt like a customer they valued. #Dodgers! Ha ha ha
I highly recommend Addison car Care to anybody that is having problems with their car staff are friendly knowledgeable they just get the job done!!!
We broke down early in the morning on our way to Oregon. AAA towing recommended Addison Care Care to where we decided to tow our van for repairs. As soon as we arrived, the owner was able to inspect our van to find out what broke down and what needed repaired. We like the way they were able to inspect and take pictures of problems and issues. The owner showed us specifically what needed to be repaired and why our engine overheated. We appreciate the way he took care of us keeping us informed as we waited for the parts and repairs. While we were waiting he recommended Norms Cafe, an easy few blocks away walk. This made for a better afternoon with five children wanting to get back on the road.
After checking in and leaving my truck over night, Cole wasted no time starting on my repairs. I had my truck back the next day, (Door cable and wiring dont take long) and noticed they even changed my wiper blades with the ones I had in my truck before getting it back to me! Very satisfied with my experience. -Carlos V.
My car broke down outside of twin falls and I was told they were the best in town so I had my car towed there and they were amazing. Very friendly and knew exactly what was wrong with my car. The only reason I didn’t keep my car there to get fixed was because it was under warranty still at my dealership so I had it moved to a dealership to get a new engine put in. But I couldn’t have been happier with their service
Great repair shop, lots of online features which I love. Very nice people who work there!
We got in an accident on our way home from ID to WA got towed back to them, and the next day they preformed the inspection, and the next day the parts arrived from a state away, and by the end of that day our car was driveable home, which we were so thankful for after spending two extra days.They were thorough even changing a tail light after finding it was out in the test drive.
Great communication and thoroughness.
Friendly people fast service, clean work nice place and personal. Refer to my friends, when need some car repair or tires.
These guys diagnosed exactly what the issue was with my truck and got it fixed. Not only that, but the cost was a little less than what they quoted me. Not everyday you get your truck fixed and for a little cheaper than you thought. Chris and his team were great.
After receiving a less than quality performance from a certain Dodge service department in Twin Falls these guys stepped up to the plate and were receptive and proactive in addressing my concerns. They gave detailed descriptions of what needed to be done in an effecient prompt way. Thanks, I now have confidence in a local shop that truly earned and deserves my business.
Brought my car in because I was having over heating issues. Agreed to the diagnostic which led to them telling me it was the thermostat. I agreed to the repair and was then told that it was still over heating and was actually the water pump and quoted me at $1200. When I said I’d just have to do it myself I was still charged $300 for the thermostat and went home with the same problem I started with.
Great folks! Knowledgeable, helpful and through
These guys are solid. They got my van back on the road same day. My puppy and I were welcome to camp out in their lobby. The autovitals technology they use is helpful and more advanced than what I have seen in Silicon Valley.
The service from the staff is great. They are very kind, helpful, and don’t perform any services without consulting you about the options, cost, and time involved. The mechanics are very thorough in their inspections. You are provided the inspection information and a summary of immediate actions needed and recommendations for future attention. I recommend Addison Car Care.
Great guys to work with! The charges were up front and understandable. One guy brushed all of the snow off of my car that I was picking up. I thought that was an extra mile kind of service!
Just had my 2005 Honda Pilot EX-L serviced - 176,000 miles and many more expected after being professionally serviced by the mechanics at Addison Car Care. After moving to Twin Falls from Washington State, I took my time to research and find the appropriate caring facility to help me maintain my vehicle for another 100,000 miles. Very pleased with the service and professionalism afforded me.
Best customer service, they provided me with a ride to work, fixed my car and picked me up when i was off. I greatly appreciated everything this company did for me. I will definitely return for future services.
We were so impressed with the service we received. The diagnostic report we received via email was great! We also felt like the price was very fair. Thank you for your service
Addison car care is an excellent place to get your vehicle serviced. They are fast, efficient, and honest about estimates. They provide documentation to backup there work and take pictures as they encounter additional problems. Go see Chris at Addison car care, he will take care of you!
We were so impressed with the service and attention to detail. Being able to view the photos of the many parts of our car let us know that you were truly a professional. We will be back! Glenn & Vicki
I was told Addison Car Care would run a diagnostic on my car then give me a call. They ran the diagnostic and continued to dig into the engine without permission or a phone call. I was told they would look at it first thing in the morning. I called Addison Car Care three times before I got an answer about the car at 4:45, 15 minutes before they close. When I found out they had dug into the car engine I was upset. I asked why they had gone further and could not get a valid answer. When I was given an answer I got the run around as to why. I was told Addison Car Care would run a diagnostic on my car then give me a call. They told me the diagnostic would be $98; however, I ended up paying over $300, I was ok with paying the $98 but feel I was taken advantage of for the $200. I will not return nor recommend this company.
Great place to take ur car or truck they fix the problem
Addison did what was asked, and did not try to sell me repairs that were unnecessary. They showed me a video they made of my faulty fuel pump losing pressure, which was responsible for hard starting. The video showed the pump maintaining fuel pressure after the repair was completed. They also had photos of my brake linings, which were fine. The vehicle was a 04 Jeep CJ, and I took it to Addison because they claimed certified jeep mechanics. I left Addison with the confidence that my jeep will not leave me stranded.
We went for a very minor repair of the car and it was clear what need to be replaced. However they carried out all kind of diagnostics unrelated to the requested repair and charged us a phenomenal price. They didnt even tell us beforehand that they are going to charge us such a high amount.
Addison Car Care and staff are very accommodating, quick, friendly, respectful, knowledgable and reasonable! I really like the updated technology and how they showed pics of problematic areas and recommendations.
Not bad, they did good work. Took a while and a bit expensive but they were able to fix my car the same day.
Excellent customer service!
Great service! Very pleasant and knowledgeable. They explained everything from beginning to end.
Great found the problem and fixed it very good work
So impressed and happy with this repair shop! My husband and I were on our way to Denver when our Volvo SUV broke down outside of town. We phoned Addison early the next day and thankfully took us in same day. They even found a part from a salvage yard - very clever since we would have been stuck for days waiting for a new part to be delivered! We were on the road within the same day and our vehicle is driving great. Thank you so much Addison Car Care!
I appreciate Chris and his people at Addison Car care they provide fast honest work,they are lighting fast, when you need your car right away they will get it done!!!
They took care of my car! Thank you, Chris!I was very impressed with Addison Car Cares honesty and care for my vehicle. They found the problems, told me what needed to be done and what it would cost me up front, then they fixed those things and charged me exactly what they said they would. Their text and email alerts letting me know when my vehicle was being worked on and where it was in the process were very helpful as well.Update 9/23/19 - I took my wifes vehicle in for to have the front struts replaced. Addison Car Care scheduled me in because this was going to take a while, and took care of it that day. I will continue to use these guys as my car care company of choice.
Coal, Chris and Paul provided excellent service. They correctly diagnosed the electrical problem and fixed it. This is reliable auto repair service.Thank you Coal, Chris and Paul for your professional service.William Chapman
Weve been coming here for years, and are always pleased with the experience! They are friendly, always explain clearly, and answer my questions and do a great job on the car :)
They were able to quickly diagnose the issue with my vehicle and the repairs were affordable. I love their service and the reports that I received via email. All I can say is awesome and I am a customer for life!
Great service
Excellent... Attention to detail for our Mini. You are our new Professional Repair Station.Glenn and Vicki
Wonderful service. Great quality work and always honest with what needs done. Would recommend to others and do often.
Very helpful. Super friendly. They helped us when we were broken down on a cross country trip even tho we eventually had to go to the dealer.
These guys are great. They owned up to a mistake that they made, and fixed it. Oh, did I mention they did it for free!!!??? They are always polite. Only issue I had with impoliteness, and the only reason their not getting five stars besides price, is one of their mechanics was rude this last time I went in and when I was leaving, the same guy said anyways smuggly like I interrupted his conversation. But as for Chris Mikesell and Liz at the front desk. AWESOME customer service. Chris himself texts and calls to make sure I am satisfied with their work. What owner do you know that does that.Anyways I am always satisfied with work that has been done, and the one time i wasn’t they went out of their way to fix it, without blaming me. I will stay a loyal customer to them. Only issue I have is price, but any place is going to charge high.
Always good service, but closed on Saturday and Sunday.
Addison Car Care did a great job fixing my truck. I have had the same code popping up for over a year. kept taking it to my regular mechanic and was never fixed. Chris and his mechanics had it for one day and found and fixed the problem. Everyone was super friendly. Would gladly recommend them to all my family and friends. Thomas and Shawna Fraser
I broke down with my family and 2 dogs the night before thanksgiving traveling from Boise to Utah. These guys were the only mechanic we could find in town that would work with us. Although they couldnt get it fixed that day, they stayed late the day after thanksgiving to make sure we could return our rental car on time and make it home on time. Id recommend these guys after our experience!
It took 3 hours for an oil change on my small dodge Dakota. I called and made an appointment so that the waiting time would be around 45 minutes.
Very hard working mechanics no doubt but 130$ for them to install a muffler is astonishing considering Ive never paid more than 70$ for a muffler install on any of my vehicles, as well a whole hour and a half to weld a new muffler is way too long. definitely will not be coming back for any exhaust work.
Great service here. Had a problem with one of our cars. They were very helpful and got it back on the road quickly!
What a SCAM. I had a minor issue with a clicking sound on the dashboard. I came to Addison for repairing this particular issue. They did a full inspection of the car without informing me and then charged me $111 for the inspection. Interestingly, their inspection report didnt have anything on the issue/repair I asked for! I was not in a mood to argue or waste my time since I was midway in my travel.
Great shop to go to! Very honest and helpful! Will definitely be going back!! Thank you for great service!!
Chriss team always takes good care of my car.
They do excellent work, very satisfied
They are inexpensive and have a great staff and the owner and his wife work on site.
BEWARE OF THERE HUSSLE. They pulled the free inspection game. Told me need tons of extra stuff when just asked for water pump which was leaking changed. They wanted 699 for parts and labor. Took to another local long standing shop got work done for 220 fit parts and labor. They did do my oil change at Addison car care. Didnt wash windshield or vacuum front floor boards or anything else it said in reciepts. Lady was rude when confronted her about prices. I have worked st mechanic shop before retiring and already diagnosed problem they tried hussling me as traveler.
I went to Addison Car Care because my window fell off the track.. I have put them on many times in the past but I didnt have time to do it this time so I thought I would just have these guys do it and be in and out... Yeah right. I was charged $73 dollars to do a 15 to 30 minute job that after I waited the recommended 48 hours for the mystery epoxy they used to dry, it fell off the track the VERY FIRST time I tried to put my window down!!!? This happened early in the morning on the way to work so I froze the whole way to work and then had to tape a garbage bag in the window to keep out the elements... Ok, so I went back and they said that my track was probably bent and I needed a new one and a new window... My window is just fine, not sure why they would recommend a new window... Again, Ive put them on the track many times before, the tracks were always just fine and NEVER, ever, ever, ever had to replace an entire window... Since I use my care to drive to work and they wanted me to leave it over night I couldnt get it into the shop for awhile and I cant just drive around with an open window for my stuff to get stolen so over the weekend I took the door panel off and put it back on the track.The mystery epoxy that I asked to know what it was and they denied telling me and kept calling it epoxy just crumbled away like dried Elmers Glue! There was a bead of silicon in the bottom of the track that I just pulled out and then the rest of the orange possibly mystery epoxy just crumbled off! NO WONDER the window just came off the track the first time I tried to put it down... And I was charged $73 dollars for a job that required me to unscrew about 4 phillips head screws and to unplug the electrical component from the door and then lift it off the track to access the window... Easy enough job that takes about 30 minutes if you know what you are doing. Needless to say I put the window back on the track so that I could at least drive to work without having to worry about my stuff being stolen and then took it back in when I could so they could re-glue it... I told them about the mystery epoxy and how it crumbled away and that I thought it might have been old or something but they just blew me off...I left it there over the weekend and I came back to get it on Monday thinking it would be re-glued with some better epoxy... Instead I receive an estimate on a Window Regulator for $80 a new window for $81 a shop fee for $20 and an $85 dollars fee for installation and $5 for disposal! All I wanted was for the WINDOW to be glued back on the track with some REAL epoxy! The window was not re-glued like I was expecting, instead nothing had been done and when my girlfriend asked about the service they said it wasnt guaranteed bust since it fell after I had already paid for it to be fixed by them they had reduced the estimated labor fee for the track and window to be put on to $85... So folks, I will let you make your own decisions about taking your vehicle here, but after this rigmarole and what I view as shiesty service to bleed more money out of a 30 minutes job, I will never again take one of my vehicles here...
Great service and great rates! Would recommend them to anyone with car care needs!!
Great people and great service. We where stranded in town with our RV and they got are tow vehicle back on the road right away!
Car broke down and just happened to get dropped here. They were able to get us in first thing in the morning and figure out our problem. Our car was leaking oil, probably due to us not tightening the oil filter enough. $65 for diagnostics and oil top off in under 2 hours. They were very friendly and even let us wait with our two dogs inside.
This place is a joke . Staff are very rude we have been in there 3 times and they still have not got it right. Stay clear from here
I have dealt with them for many years. They are honest, very competent and fair prices.
Theyll change your oil, but if your car has a transmission without a dipstick, they cant check your transmission fluid.
The appointments are arranged very poorly!