Shay is the best! She will try her best to help, and she went above and beyond for me. This is what customer service is all about, wish other businesses were like this. Thanks again Shay!
Me and my grandma have a difficult time with western union. NOT because of check into cash but because of western union itself. Now, that being said, the check into cash in 29 palms has the best people I have ever had the privilege to deal with. Names are shay and Sonja. By far the most patient and respectful workers. My grandma can definitely be a handful and stuck in her ways and can be rude on the phone sometimes. Or can be very hard to explain things to. Shay was extremely calm, cool, and collect, and respectful. She remained calm the entire conversation with my grandma. Both her and Sonja were very sweet and very professional while I was in there. I had to be in that store lie 3 different times and each time neither of them lost their professionalism or they courtesy. By far my fave store to go too!!!!
I wanted to take a moment to submit a positive comment on Shay. I was having difficulty getting my refund from Western Union. By the time I got to Check Into Cash at Twenty-Nine Palms, I was frustrated and at my wits end. Shay saw my frustration and quickly took matters in her hand. Once I provided the 10-digit code from Western Union to get my refund, I got my refund within a few minutes. I just wanted to inform upper management that Shay has OUTSTANDING customer service! Her friendliness and professionalism was refreshing to see especially in these days and times. Please extend my gratitude to Shay.
The workers here are amazing! great customer service n their place is clean! wow i love it there!
Shay was very kind and gave me quick service. It was great service overall. I will come back to continue business in the future.
Shae, helped me today. She went above and beyond to help me. Very nice and made sure I got what I needed. I would recommend going here for money services. Quality friendly service.
Yes, I have a wonderful experience every time I go there Shay has the best customer service ever, and I will refer anyone to go there.
Great staff good customer service Shay an the others are very helpful speedy timing at this location in & out. Thank you
Shae was Very fast, Great conversation, very professional, clean, uses masks also enforces 6ft rule, & very warm welcoming greetings .
I have lived in this town my whole life and I can tell you by all the staff I have seen in and out of this place this has to be by far the best staff I have ever had service me with the best customer service yet. 👍
Great service and friendly staff 🙂
Shay,You were wonderful! Beautiful office,clean very nice atmosphere! Shay made us feel at ease and was so helpful!! I Love Your attitude,so upbeat and a beautiful smile!!😁 Thank You so Much and we will definitely do business there again!!! 🧡
I love this place the staff is amazing and the staff is always so welcoming.
Went here inquiring about service and it was a good experience ladies in there were polite I was helped by destiney and she was patient and understanding.
Great easy and fast service for all your check cashing, loan and western union services
Staff is great and helpful
Great customer service.
Horrible service, been there twice & both times I left w/ nothing even though, over the phone I was told I was good.