Alva is the greatest! She explained all the services my car needed, in a way that no dealer service technician had ever done. She got the Maintenance Required indicator light to turn off after it had been on for three years. The other technicians worked on the oil and transmission fluid at the same as Alva was helping me with the paperwork, so the whole thing took less than twenty minutes. Who needs a dealership?
Never returning to this place again. I drive a Mini Cooper and they acted like I brought in a spaceship. Upcharged for a European car as well.After the oil change, I had a bad oil leak and brought it back for them to fix. They claimed to have fixed the gasket, but the problem still persists and now I have to take it to the dealership because I dont trust them.They did a tire rotation, but did not change the settings to reflect the new PSI on my tires, so I was getting warnings of low tire pressure on all 4 tires.There are plenty of oil change places out there, but I cant recommend this one.UPDATE: Took my car to Crevier Mini and it cost $520 to repair the damage Valvoline did to my car and Valvoline offered me $20 in reparations. Wow! How generous!
Nice and informative, professional, quick and easy, for my 2015 dodge grand caravan oil + oil filter change it was around $80.
Quick and easy car service with the benefit of not needing to leave your car.
Went with my daughter, She had her oil changed. workers there were kind and very helpful when she aske question. they even went out of their way to find a part online for her.🤗
Fast and convenience. It is not far from home and the people there is nice and professional.
This is the best place I have been in a long time. the gentleman are all very courteous helpful with questions nice knowledgeable. All your fluids are checked your tire pressure your blinkers windshield wipers headlights back lights they look at your transmission your belts all kinds of stuff on your car. show photos, which is the most important and print out a price list took 20 minutes added an air filter and the cost was still minimal.
The service was excellent all the employees were very respectful theyll have great values and know how to talk to customers thank you
Very pleasant staff, with full explanations, who completed the service quickly while i stayed in the vehicle. The lower stars are for Valvoline themselves who still insist on giving you a sticker that will bring you back after only 3000 miles, despite common auto industry knowledge that my full synthetic oil fill up is good for 10000 miles easily! Edited to add a star since 3 seemed a little harsh!
Very pleasant and professional service over the phone!
Visited on 1/22/20 about 10am. Drove right up and in and ordered the $110 full synthetic service. About half the cost of the luxury dealership quote!Valvoline Instant Oil Change where have you been all my life?? So fast and convenient you do not even have to get out of your car. Fascinating watching the techs perform the oil change as if it was a pit stop. Very professional and I highly recommend this location.
Extremely convenient! Wish I knew drive thru oil change existed sooner. Definitely coming back!
I went in for an oil change and the workers there also checked my air filter, and checked my tires as well. They were super fast, friendly and very helpful. I was really amazed with the customer service. I loved it!
It was busy, Saturday afternoon. The techs work like a well oiled machine. They offer upsells but are not pushy at all
In and out in under 15 minutes. with my $20 discount I am very happy with the service and will recommend to my friends and family
Siting in your car while the oil is being changed is awesome!
The staff here are very helpful, knowledgeable, and very friendly. I went on a Saturday morning and was helped as soon as I got there. I got greeted with a smile and was given lots of information about my options. Never felt pressured to purchase add-ons which was nice. They were very informative I am returning in a week for some of the recommendations; after I got home I checked my records and noticed they were correct in an overdue power steering oil change. That makes me feel that these guys/gals know what they are doing.First time visitors... and probably a loyal customer going forward.
Wonderful, 15 minutes as advertised just inflation I guess since last time I went to a place like this $70 ouch just for oil change guess you pay for convience
They dont carry oil filers for Audis??
Jose, Chris, and Adrian were super helpful. I will definitely be coming back
Fast service, great job, suggestions.
Thank you for the quick service convenient im happy they know what oil to put in i apprciate honesty just bumed about not being able to drop the an for transsmision if they offer a tune up for folks itbwould take 35to 45 min I know your service fiscal about just 15 min it would be big for your company cupola dont want to wait at a dealer for 2 hours or more its extremely smart of your company to have 2 to 3 work on cars at once it gets he vehicles in a out people are happy cuz time is money and money is time!!!
Great service. Very nice people and fast in and out. I reccomend people here often. Only reason for 4 stars is price but you pay for the speed and ease and remember to look up coupons online before going in. Thanks guys!
The staff are fast, professional and honest. You really cant beat the convenience of the drive in Valvoline service.
Just a heads up had oil changed in April and noticed the other day the oil filter is from my January 2021 change so I wont be using them anymore its always oil and filter
The folks who work here are good at what they do, fast, and courteous. They clearly want to have a little fun while they work, which Im all for. I had a good experience and will probably be back due to the convenience of the place. Wasnt going to pay $50 for a cabin air filter that I could buy on Amazon for $12 and replace myself, but I appreciated the offer.
Great fast and friendly service. Would definitely go back
Ive been to locations on both coast and theyve always do a thorough job. Keep up the good work and Ill keep coming back and recommend your locations.
Ask for Fidel. Great service and Product
Short on time, I took my Ford F-150 in for a synthetic oil change. Next morning there was a puddle of oil under my truck in front of my house. Swell. Added a quart and a half before jumping on freeway and going to work. Left a puddle at work. Added the rest of the second court. Drove straight to valvoline after work. They added another quart and a half, torqued on my drain plug, and told me I never had a leak. Whatever, I can oversee their blatant lie knowing my oil leak was being taken care of. But my truck still leaked, not as bad, but a puddle the size of a cereal bowl every where I went. Took it to my shop, paid for another oil change and all better. Thanks for the two visits, the $108 charge, and not even admitting to the obvious. That’s a business plan built for success.
Amazing service! I love coming here they are quick and tell you the truth about what you actually need!
They were quick, respectful of no-contact period, and pleasant to deal with. Four stars because it was a little more expensive than I anticipated, but thats my fault for not looking it up before I went there
They are very courteous and friendly I didnt have to wait very long before my car was brought in for servicingyou get to wait in your car and it only took about 30 minutes for my oil change
This place is always great and quick!
Was fast oil change. they change the oil while youre in your car. Very convenient
First off, the customer service is excellent. The men that served me were very patient and friendly. They kept updating me on how much longer the wait would be. The downside is that not very many cars can wait in line, because the distance from the garage to the street is very small. Overall, I recommend!
Thanks to your team I am comfortable recommending people here. I was treated fairly and the price was very reasonable. They even fixed my back driver side light. Awesome group of people very happy with my experience. Thanks to carlos and Fernando. Ill have to double check the names but they were awesome
This location was fast and courteous. When asked if I had any coupons, I was going to give them the 15% emailed to me but they said go on yelp it has a 25%. Thank you!
Great Service. The place is so efficient and I like the fact that you nevr get out of your car the while time and the constantly communicate with you about what theyre doing under your hood! I used to go to Jiffy Lube, but these guys have made me a loyal customer for all of my cars now!
The staff here are great. They explain everything to you. I like that you can receive your receipt via email *(you cant lose it). Also I receive emails reminding me that I will be needed an oil change soon AND coupons for the services I use *(They keep track).You never have to get out of the car. Usually you are in and out in less than 25 minutes. Highly recommend.
Oil change went fine and easy but they told me I had a brake light out and said it’s $30 to fix. I said I’d do it myself. Checked it right when I left and it’s still working fine. I’d suggest going to a local shop you can trust.
They claim 15 minute oil changes but by the time they up sell their overpriced services it takes a lot longer. I got stuck waiting in line over an hour for 3 cars in front of me and I’m still not getting my oil changed yet.I also take issue with how much they try to up sell and charge for basic services. I get they offer convenience which is why I’m here but the prices they want is a little much in my opinion.
Not the cheapest place to get your oil changed, but definitely the quickest and most convenient. If you value your time and convenience enough, this is the place for you!
Oil change during COVID. I came in for an oil change, and it was nice that I didnt have to get out of my car. The oil change, and tire rotation only took about 20 minutes. It felt like NASCAR having the tires rotated while still in the car. They need to work on the speed since NASCAR does it in less than 15 seconds lol. I tried to use the 15% Yelp coupon but they said the code had expired. They did give me $5 off though. Everyone here is nice, and they all work together as a team to get customers in and out quickly.
I love this place. I frequently think of them when I need my oil change. They are quick. Professional people. Friendly and even take the time to educate their customers on not only what services ine may receive but also follow up maintenance that one can do in the case of other minor concerns with the vehicle. I recommend this location.
Covid-19 Enforced. Mechanics were profesional. Very interactive. ...
I like the in your car service concept but it comes at a price. Oil change runs $80, always trying to sell extras. Friendly and fast service.
Thorough, friendly and very professional.
I hate getting my car serviced... I avoid almost as much as going to see the dentist. But I must say that the crew at this place are so professional, efficient, and dare I say personable! They even gave me a bottle of water while I waited in the car! Explained everything clearly and made reasonable suggestions without trying to upsell me. Super awesome customer service. 10 xs more likely to return in 4 months!
Ive been coming to this location for years (after it changed from the last chain) and each time is hassle-free and easy. I like that they dont try to pressure me for more services and are happy to print out the recommendations list that they show on the screen. Everyone moves quickly and will answer questions if you have them. If you get on the email list, you get coupons, which is helpful.
They not only broke the cover that goes underneath the glove box and the pressure gauge on my tire, but they also didnt give me enough oil! I paid the insanely high price of over 100 dollars for an oil change, they give me so little oil we come back a month later, and then they charge us for it! We called beforehand, the manager acknowledged it was their fault, and then were footed the bill! I dont know if I was just hearing things but I swear I heard one of them say something quietly.Dont go here. Their service is as bad as their prices.
Quick. Youre better off if you buy and install your own air filter but if you dont know what it is, theyll sell you one and put it in for you.
The item was expensive
Got an oil and filter change, only $50.61 total price, what a deal!
Came in to get an oil change in my BMW sedan last week. Guy handling my car had suggested replacing the cabin air filter for $60 or &70. Of course I begin to think that sounds a little pricey, so I check and discover I was ripped off considering an OEM BMW cabin air filter can be purchased for less than $20.00 dollars online. Its disappointing to be hustled like that and if I could Id return the air filter and demand a refund. Poor business practices. Also I explained to the manager Id like de-greaser sprayed onto my exhaust manifold because Ive had a small oil leak from VCG onto it. Manager failed to inform the technicians. The technician I explained it to had no clue what I was talking about and just sprayed it randomly throughout my engine.
Fast and friendly!The service at this location is quick and very convenient. You dont even need to get out of your car. All of the service is done within 15 minutes and the prices are fair. I highly recommend visiting this location.
I ended up not getting my oil changed at this location. Although the staff was nice they made me wait in line only to tell me once my car was getting worked on that they ran out of synthetic oil. They should either have a large sign saying so or tell the customer as soon as they are greeted. No point saying hello as soon as we pull up and not letting the customer know about it. It’s like McDonald’s running out of hamburgers and not letting people in line know. What a waste of time.
Amazing customer service. The front desk and technician are both very nice and professional. I will definitely go back.
Excellent service. Very thorough explanations and friendly service. Will definitely be returning.
Convenient, but you pay a price if you need extras, like an air filter, air cabin filter, injector cleaner, etc . . .
Are you kidding me? Its like having a pit crew handle your oil change. Drive in and the crew starts their work. They checked tires, all fluids and gave the car a fast physical. Professional & friendly. Ill be back.
Been going over a few years take two cars there had to go back three times cause they did not tighten my oil filter enough had leaking all over my garage and driveway I reached under had to tighten it with my hand . Last time I pulled out my keys put them away so they can start oil change they said sir you have to put them on the dashboard I said I have them in my pocket..so they refuse to start the oil change.. This is not communist China.. This is capitalism you give your customer a hard time I go somewhere else.
Before I pulled in, I noticed everyone outside taking phone calls, and I felt bad for coming in because they all had to stop their breaks. But man, they were still super friendly and made me feel like I was their only customer! I love places that treat you so well and make me feel like I understand it all. I always go here, but now I will start telling others to do the same!
Called ahead and got full price for 6.4 quart full synthetic, including $15 coupon emailed to me. Upon arrival, the price had gone up and explanation was calls are routed to out of state call center and they may not always give correct price. So how is that the customers fault? Refused to honor price quoted on phone for 6.4 quarts. Very disappointing and unethical!
Quick, easy and reliable
Jeffrey and his team were great. I came in to discuss my headlights and they filled up my tires free of charge! Granted, I am a returning customer but their customer service is excellent.
If there are no cars in front of you, you can get in and out in 20 minutes or less. Fast, friendly workers that do NOT pressure you for add-ons. They may ask you about changing your air filter or interior cabin filter, but I have never felt pressured by them. I usually buy and install air filters myself at home, but many people will find it is worth it to just have the guys/gals here do it for the extra $10-$15 you may pay vs doing it yourself. Overall I would definitely recommend this place. They also fill up your tires and windshield wiper fluid.
The staff was nice, but they charge an arm and a leg for this mindless task. The only reason I went to them is because I had no choice. I will never return to any valvoline ever. Also, their multi point inspection is a bunch of bull. They just throw “problems” at people who don’t know, and charge you up the ying yang for it. I wouldn’t trust the quality of work there for anything other than an oil change, but for what they charge you might as well go to your dealer.
Fast, friendly, well qualified technicians but more expensive ($63/$93 for blended/synthetic). Dylan was very patient having to explain the oil options 2-3 times before I could decide. Online $10-15 coupons available online. Would go back for convenience if necessary
These guys are amazing very professional crew showed up 645 and knocked out my oil change in less than 10 minutes.great service !!!!
The wait for wasnt bad. The staff is very friendly and efficient! I love that I dont even have to get out of the car.
Quick oil change, dont even have to get out of the car. Groupon purchased 24hrs. in advance saves you big.
Excellent service. Thanks
Great fast and friendly service! In and out in 11 minutes.
Phenomenal service!! All of the guys were incredibly friendly, helpful, insightful, and caring - especially Dylan! They even gave my daughter a coloring book! I will defintely be coming here from now on!
The workers were competent and genuinely friendly. Overall great experience.
Love this place but find a coupon
Got a transmission fluid change and coolant fluid change for almost $300. Expensive!I asked why they hadn’t changed the filter in the transmission and was told there is no filter in my car. That is a lie. I have change the filter myself and when I said that the story changed to, “we don’t change filters.”What is the use of changing the transmission fluid if you don’t change the filter?Expensive and they don’t complete the job.
Professional and honest service. They really know what they are doing.
Always super fast and quite professional. Worth the money any day
Amazing service. Quick and affordable.
This location does collect used motor oil for the DIY crowd. I have never had them change my oil, but they are always friendly and dont give you a hard time for simply dropping off some used oil.
There quicker than any buddy else
Better than pep boys and will get you where you need to go faster. They never fail to please you.
They seem to do a fast thorough job, raised their prices recently- Only recommended if you have a discount coupon
Way over priced, and they treat you like a child.
Fast thorough service.
The best service I have ever had.
This used to be EZ Lube. Anyways, I was in the area and was due for an oil change. I was first greeted by Jeremy the manager. I mentioned I received a coupon in the mail but did not bring it with me but they gave me $10 off anyways. I was literally in and out within 20 minutes. Then again, it was on a wednesday in the late afternoon. I did tell him if he treated me well, Id write him a review. Well as you can see from this review, Jeremy the manager made me a believer in Vavoline and will be coming back more regularly.Mr. Nguyen
Got to stay in my car. The guys were super fast and helpful.
Wow, the staff was great service and the was quick!!! I dive even have to get our of the car. Will be back.
They are super friendly, and have great service
Fast clean and to the point.
Great place, they know what theyre doing and are very nice
They are slow and try to push extra charges and things they dont know what the hell they are doing. Oil disposal fee...rip off!
Good place quick service. Regular oil change runs about $45
EXTREMELY GOOD CUSTOMER SERVICE
I had an oil change with full synthetic option. The next oil change tag should read after the next 5000 mile instead they put 3000 mile and when I asked they said thats how their system works!!! Weird!..
Staff was not pushy and had me in and out of the bay within minutes. Will be back
Usually pretty quick about it and all the staff is friendly.