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Irvine Auto Care
3097 Edinger Ave ste c, Tustin, CA 92780, United States
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Irvine Auto Care

Comments
Pa
Review №1

These guys were great, I was a little concerned going to a shop alone as a young woman but they made me feel very comfortable! I had a noise I wanted checked out, the guys got me in very quickly and diagnosed the sound. Jon told me I was fine to drive but should replace the parts fairly soon.

P
Review №2

Honest service. Had an issue with smoke coming out from the hood. John took a quick look and immediately identified the problem. He determined Id be able to keep driving, but would need to eventually replace the part. Thank you.

Le
Review №3

Staff are polite and helpful. Strongly recommended😃.

Ro
Review №4

Very low quality service.Every time I went there I had to come back for another round (for extra cost).

Ca
Review №5

My car was signaling a low pressure tire, I came in to the shop next door but the wait was over 4 hours. I came in here and they said 15 mins so I was hooked. Everyone was nice and polite. They even checked out other stuff in the car when all I needed was a tire repair!! My first visit here was a great one. I will be coming back if I ever need to.

Po
Review №6

Honest, did the job very quickly and let me know of other little problems in the car, replaced me remote battery. All good, will come back right here if needed

En
Review №7

This shop is totally ridiculous and untrustworthy!!! We went there for a regular service last December for oil change and they left a rag cloth in the engine area and we caught a fire in January! How could you believe that could happen during such a regular work process? And they didnt even want to recognize it even we have strong evidence!!! And also I doubt they outsourced their job since I noticed they drove back my car from outside. After all I am pretty angry with the attitude and experience! Dont recommend at all!

Be
Review №8

Honest and reliable service. They go above and beyond!

De
Review №9

They did a great job,would take my car back

Sh
Review №10

Thorough and good quality work. Customer satisfaction is really important to them.

Al
Review №11

I have been going to see John for over 10 years and I have never had a bad experience. He is always up front with you about what needs to be done and always finishes in a timely manner

Sa
Review №12

Went to just tires for a tire repair. Waited 2 hours, didnt even look at my car yet. Went next door to Irvine Auto Care. Took care of everything in 15 mins. Friendly kind courteous and quick.

La
Review №13

I had a great experience at this auto shop. John provided great customer service. They were extremely fast at delivering the service. In less than an hour they changed my battery and did the oil change. And they dont overcharge! Extremely happy with this place. Will definitely use it again if needed.

Ma
Review №14

Thoroughly pleased with this team and their work! Prompt, professional and communicative throughout the process, my car has run beautifully since IAC worked on it a few months ago. I had to, due to an emergency, drop it off after hours with a note and hope for the best. Yelp reviews were all I had to go on, and I am so grateful. When the time comes, we will definitely be returning to patronize this trustworthy business. Thank you Irvine Auto Care!

Ca
Review №15

Great service every time I have been especially recently when I needed it the most.

Ri
Review №16

Staff are nice and helpful

Bl
Review №17

Awesome customer care and honest repair shop. John and his staff were courteous and took the time to explain diagnoses and fixes clearly. My recent Infiniti rear brake job and Toyota Avalon wiring damage from rats and oil leak were all completed quickly with high repair quality at very reasonable costs. Im extremely happy to have found this place.

ap
Review №18

Awesome service! They are very professional and explain everything in detail.

Dr
Review №19

Look no further! These guys are AWESOME!When we first moved to SoCal from North Cali, we needed an honest mechanic like we had in North Cali for years.John with Irvine Auto Care is it! They are honest and know what they are doing. Very professional and give their honest opinion on what they would do if it was their vehicle. We are raving fans of Irvine Auto Care and wouldnt hesitate to recommend them to family and friends (which we already do).

Ch
Review №20

Honest and super friendly! They have been taking care of our cars for 10+ years and I have recommended them to family and friends. Very trustworthy and never try to over sell.

Do
Review №21

Great service and honest work performed. Have referred many friends here.This company and their employees bend over backwards to meet the needs of their clients. They do everything they can to work with the needs and time frame of their customers. They also go out of their way to make sure that their customers are happy with their service.

Ni
Review №22

So glad I found this place. Irvine Auto Care has everything I want in a mechanic: theyre friendly, honest, prompt, and they get the job done right. Theyve made a loyal customer out of me. Thanks, guys!

Ca
Review №23

Great local car repair shop. Honest and affordable.

Ja
Review №24

Ive always got a good service. Great communication with John, and all of members are kind as well as relatively cheaper than others. Tips,, the shop is always busy so that an appointment is necessary!

Gi
Review №25

Went to get my oil changed Saturday, 2/28. Drove my car home, found that I was having an issue with the steering. I called them, they came to my office, got the keys to my car, went to my home & got my car, took it to their shop, found the minor issue, they fixed it (with no charge), brought my car back to me at my office & were extremely polite & professional. I love Irvine Auto Care. They didnt want me to have to take a day off of work. I recommend them to everyone.

Pa
Review №26

John was great and really nice to find a local shop (we are in Seattle) for our kid who is going to college nearby. Always nice to feel like they will take care of your needs.

Wi
Review №27

Found these guys through Internet searches. Moved back to CA and needed to have them look over my Crown Vic for charging issues. Jeff (Geoff?) was very knowledgable and friendly, and even aired up my tires for me. Great guy and will definitely go back!

Ka
Review №28

John and Jeff irvine auto care john are the best. Their team is friendly, nice, well skill and reasonably priced.. Theyve been in this area for over 20 years and if you arent using them for your car services you should be..

P
Review №29

Am updating my review upwards to 3 stars. This is because the owner reached out to me twice and explained some of the services that were done.One of these clarifications was that the fuel system cleaning was more than a flush (induction/ throttle body clean). I understand it a little better now but am still unsure if it was really required.My car has been running fine since the visit and I have no complaints against the workmanship.--------------------1 Star:This place recommended several unnecessary maintenance items on my 12 year Accord that was running just fine. A fuel system flush was done where infact a fuel system cleaning was described. I realize now that both these items are anyway a waste of money especially when nothing is wrong with your car.A tuneup - spark plug change, air conditioning filters and windshield wipers were also recommended. All I went in for is an oil change/ rotation and some of these additional parts were replaced at the appropriate schedules already.Another example of how these guys are just out to over-charge you is currently displayed on my window: the next recommended oil change per these guys is 3000 miles. That is simply unnecessary for most modern vehicles, please review your owners manual ( my 05 Accord for example has a 5000 to 10,000 mile interval).And finally at the risk of sounding petty, they did not call me when the car was ready to be picked up and when I showed up Mr.Front Desk acted like he was seeing me for the first time.They may not be the only establishment with these practices, but please carefully scrutinize all the extras that are being tacked on. Good Luck!

r
Review №30

I went to Irvine Auto Care based on their good reviews, and they lived up to their reputation. John was friendly, efficient, knowledgeable, and helpful. They had me take a test drive with their technician, Rudy. He listened and asked questions to pinpoint what the problem could be. Both Rudy and John were very professional and assured me that safety is their number one priority. After a thorough check, they determined nothing was wrong with my car As someone that knows little about cars, this impressed me the most. Im always afraid of being taken advantage of and being scared into work that my car really doesnt need. My car is an older model and I would have believed it if they told me it needed work done. Im so glad I found a place that has integrity and spared me unnecessary expense. I will use them again.

Jo
Review №31

Even though they tried to sell me a bevy of extra items (wipers, etc) I was extremely pleased with the service and the customer service was exceptional.

oc
Review №32

So happy to have this center. Affordable and quick service

Bo
Review №33

Great service. Your car will be fixed and ready to go within a few hours. They are ahead of the game!

Ro
Review №34

Good and reasonable work done. Sometimes overcrowded but the guys are very helpful

ak
Review №35

Honest and reasonably priced.

Ro
Review №36

Fix what I needed to have done, on time and on budget

V
Review №37

Excellent

nu
Review №38

Great service

Le
Review №39

I’m very familiar with John and have been maintaining the car here for many years

Information
16 Photos
39 Comments
4.6 Rating
  • Address:3097 Edinger Ave ste c, Tustin, CA 92780, United States
  • Site:http://irvineautocare.com/
  • Phone:+1 949-559-1311
Categories
  • Auto electrical service
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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