Buried my infant son here some months back service and help with that was nice and quick. But since then I’ve gone once to pick up his death certificate and was greeted with questions of what I was picking up who called me with sort of a attitude of what I needed. The friendliness was no longer there. I was left in the lobby waiting long. Now i just had my sons stone made and called today to get information of pricing to have it installed and to order a vase. I spoke with Jenny and she was trying to rush me off the phone because she kept saying she had a family with her. I told her I didn’t like how she was being rude and if she can get someone else with the time to speak with me & answer my questions. & I don’t know why she took my call if she didn’t have the time. She still rushed off to take my name and number and return my call. 6 hours later I had not received a call and asked to speak to a manager. I didn’t catch her name but let’s just say she had no real concern for the poor customer service. You can sense the fake I will talk to her but you know they don’t care. I guess once they already have your money and loved one in their park customer service goes out the door. Unless your bringing them in new $$.
We love this funeral home/cemetery everyone is polite and very caring when you talk to them but today I went to visit my father in law sadly the thing is that who ever goes there messes with stuff at the grave. Today it was my father in laws grave they messed with and it just shows how disrespectful people are to the dead. So there needs to be some type of protection or something done it’s just not right to be disrespectful to others in that manner. Sorry but the truth
The staff were wonderful! Vicky, Yolanda and Shelbie were all so compasionate and helpful during our difficult time. The flowers from the floral shop were beautiful.
Warm and caring staff. Beautiful facility. Convenient location at Turlock Memorial Park.
Great local service. The facilities is clean and the staff are friendly. They will work out a plan to accommodate your needs.
As we are dealing with this horrific time in our lives, we lost my mother inlaw, we had the service at the Turlock memorial on april 15th. as we live in Los Angeles, while my husband is in quarantine he could not make it to his mothers funeral. speaking to Alicia the coordinator, I asked if there is a possibility to have a live stream of the funeral, she claimed they are not prepared for that, however we do have an amazing videographer that can video the entire funeral, His amazing at what his does. Well, I paid $275 to have the entire funereal videoed and all we got was the service and not the burial. so pretty much my husband and grand kids missed the entire burial, because he did not record it. please be very careful with these guys, they will do and say anything to play with your emotions and collect every dollar they can. My husband is so emotionally distraught from losing his mother and now this has him more depressed, emotionally destroyed. How could you allow that to happen? I dont understand. worst place to have services for your family, dont let the beauty of the building fool you, their liars and cheaters. your better off going to Allen Mortuary and crematory, at least they know how to treat you right.
The staff here have been so great! They really have helped us through this loss. Thanks to all of you!
Was great at first because we could decorate our loved ones resting place with memorabilia that they loved. Apparently people started to complain that it looked bad and now the cemetery looks gloomy and lonely. Even though we decorate, we never go into our neighbors area. Very very disappointed at the staff, especially an older gentlemen, whose name I didnt even bother to remember because I will never ever be talking to him again due to his rudeness and arrogance. Regret buying a lot here.
Thank you Turlock Memorial Funeral Home for helping my family through our loss. Karla and staff were exceptional!
Sad...but I lost my Mom during thins wholeCovid—19
So bright and peaceful. Not gloomy. The employees are beyond helpful. They help you in every way possible. Youll be glad that you chose them.
When my grandfather passed away we decided to go with Turlock Memorial. The service was gorgeous, the staff is compassionate and the different options are beautiful. It was a time of heartache but they made it easier on us.
There is SO much garbage around each of the grave sites. The do not enforce no Mylar balloons, windmills, glass containers, etcLots of weeds building in what used to be nice grass area
Beautiful place trees are fighting hard
Ben and his staff were so helpful and professional when we needed them for my husbands mother.
The grounds are beautiful and carefully kept. Security is the kindest and the trees are comforting.
Wonderful and compassionate staff. The memorial park is peacful and beautiful.
Very nice and clean. Employees are very friendly.
Great staff and chapel
Gooooood