Everything was taken care of quickly. Called before going, and the person knew inventory without having to check it out me in hold.
Very fast service, brought it to my attention of stuff I needed to fix, even if they didnt do it. Ill be back. B
What an amazing team. They were all professional and you could tell they all took pride in their work. They all worked together, had a good time and got me out of there fast. Great Job! I just found my new Jiffy Lube store.
I have been needing some maintenance that I could count on instead of picking and choosing an auto repair shop, which hasnt worked out for me very well. I was overdue for an oil change, and took a chance on Jiffy Lube. It was an entirely new situation for me. I returned a few weeks later because they had recommended that I replace my rear brakes . It turned out that it was a battery emergency because my current battery had died flat like a lithium battery would die. The precision in the way that these people managed my needs as well as several other cars is nothing short of amazing.
Excellent Crew that gets it done fast.
In and out real quick, they were fast and professional. A good job in my opinion.The response says its from the owner, I wish I could tell you whom was working. A young lady with black hair and a young man with a pretty big beard, thats all I remember. They were really good though I thought.
I stopped for a routine oil change. The team was friendly and efficient. I was out quickly, thanks to an efficient team.
Cody at the Tumwater WA Jiffy Lube was amazingly knowledgeable and friendly! He was very patient with answering my questions and explaining mechanical problems. I felt that he had my best interests in mind and was very honest in his recommendations.
Best experience i have ever had, honest and up front about everything. Will definitely be a repeat customer.
Was quick,and done properly.Great mechanics.Po
Spent 4+ hours after only being told a 1 hour wait and when they finally started working said it would be only a 1 1/2 hour procedure and now Im walking home pregnant because they need to keep my car overnight. Been here since they opened. Do not recommend
The mechanics were very friendly and helpful. They checked so many things on my vehicle I cant recall them all. They explained what they were doing and why and got a whole lot of stuff done in about 30 minutes.
Fast and friendly, best part is time to wait for A/C recharge was accurate.
These guys were great. Got my oil changed, brakes bled and new wipers for less than $300. They knew how to work on my 1983 Chevy van. Something not all service places will deal with.
Great Service, fast, explained what was needed in a way a non-mechanic can understand...
Everything was great until they poured oil into the engine and spilled some on the top of the engine. Cleaned it up, but should have slowed the pour down. Over flowed the funnel. 😡😡
Im very picky about my vehicles maintenance. The Tumwater store has consistently given me outstanding personal and professional service. They are so good, that Im forgoing free lube service at a local dealership (Where Ive consistently had poor service) to pay for superior service at this Jiffy Lube.
Professional, informative, and quick service.Will be coming back for my next tuneUp
Quick fast service. When you dont have the time. Do it in a jiffy.
Awesome team with a true knowledge of what they do. Trust them for all areas of service they provide.
Charged $127 for an oil change. And didnt change the oil. They lied. Went home to find the same filter. Dont use them. And they ask many personal questions like for your address
Cody was awesome! The entire team worked together for an efficient and professional experience.
No miss no fuss... good quality work with no hassle. Thank you!
Besides a good place to get your oil change I question their service checks I really do I question your service checks
Super fast! One of the attendants was really great telling me he didnt want to work on my brake valves because they were too tight, and his boss would be able to work on them. He didnt feel comfortable. Thank you for being honest! Ill be back shortly for the rest of the services I need done!
I don’t know what their pricing is based off of, and they have made it impossible to find pricing on their website, but I thought it was very strange that my brother was able to get his work truck oil changed for about $60 and my boyfriend was able to get the oil in his vehicle changed for the cost of about $40, but the price options I was given for my car, for a single oil change, was either going to cost me over $80, or over $100. Just for an oil change... Usually I buy what my car requires and my brother or dad help me change the oil. Someone told me they go get their oil changed for a decent price and it is cost effective, and I know nothing is free but I wasn’t expecting to pay over $100 to get my oil changed when the materials usually only cost my car $30 or less. I am only giving three stars because the service was quick and staff was very friendly, but I will probably not get any other work done here because I feel like they are quoting me at an unfairly high rate in comparison to other people I know who also get services here.
You never know always double check your oil level for some reason they like to fill above the max fill line.
These guys are amazing. I will definitely be back again.
They didnt reset the oil change on the computer so Im getting the change oil message on dash
Great service!! Great people!!! Will definitely be returning!!!
These humans are great efficient quick and friendly. Theyre always so nice. Drake is the Best 💜✌
2019 Nissan Versa. Got an oil change with blended oil. Costs $70 after a $10 coupon was applied. Expensive for my taste. The staff were very friendly and efficient.
Great friendly and time efficient! Not one thing bad to say about my experience! Thanks jiffy
Everyone did a great job! Super fast and very nice!
They could be more upfront about there prices and there employees try to upsale you on a more expensive package
Im giving this location a 2 star review because yes I was very happy with my visit, however i specifically asked them to check my all my fluids. They marked them all Full and sent me on my way. Less than a month later a handful of lights pop up on my dashboard... So I checked under the hood, turns out everyone of my fluids is almost completely empty! I wouldnt care if they didnt fill them and just told me they were low.
Whoever Timothy is he gave my wife full synthetic for her rav4, asking if she wants to get the same oil as before even though she’s always had conventional? Made what was supposed to be a 60 to 70 dollar oil change cost 127? So if your looking to get your old lady up charged when she’s alone because she doesn’t know the difference between types of oil send her here!
Very impressed. They knew what they were doing and the team seemed to have a great flow and work really well together. Overall Id say probably the best jiffy lube I have ever been to and I have been to several up and down the west coast! I will be coming back as I have recently just moved to Tumwater!
Arrived not thinking about the current pandemic and surprised that you stay in your vehicle while you get your service done, makes sense. Arrived to a guy named Cody who greeted me guided me into the bay. I drove into the bay seeing about 5-6 guys working three bays of vehicles in a coordinated effort. These guys didn’t stop the 30 minutes I got all my fluids swapped. They were communicative of what they were doing and the price. I was very impressed with the work ethic and professionalism of the techs here. Happy to see that people still take pride in their job and offer excellent service for the price! You’ve gained a new loyal customer.
Definitely recommend going here. Nicest staff at a jiffy lube Ive ever experienced. Everyone is always so professional and Cody is always super nice and informative.
I have taken our company vehicle here several times. Being a woman, getting any car worked on can be intimidating. The GM here, Cody, has successfully been able to create an environment where I feel valued as a customer regardless of my gender. The crew that works there is genuinely nice. They work at setting you at ease and give you options without pressure. They walk you through price options and help with coupons. I never feel like they are trying to take advantage.I leave happy every time because the experience is so positive. Thanks!
I needed several services done on my car. I thought it would take a long time and cost more than I wanted to spend. But the techs at Tumwater Jiffy Lube had me out the door quickly and the services were easily affordable. Great service!
The service was great as usual. Thanks for fast professional service.
Found out that they stole my card information
Loved these guys and gal. They were fast, friendly, and did a great job. Ill be back
Hey, its Jiffy Lube... Been awhile since I went to a Jiffy Lube since being out of the country, and their process has definitely been streamlined. In and out very quickly. Good service.
My car is a real pain to do an oil change and the team here did a great job and were very nice about it. Highly recommend.
Cody was very professional and super helpful with my recently purchased car would definitely come back. Everyone was great and the price was lower than all other quotes I got before hand.
Always top notch service and the technicians are very nice. They know what they are talking about and only suggest what you really need. I have been a customer for years, and highly recommend Jiffy Lube.
The entire team was so respectful and absolutely amazing!! Their work was exceptional and they truly went above and beyond, I will definitely be returning next time I need an oil change!
Fast, efficient and awesome customer service.
Came in to get my oil changed today. Great service! Just wanted to thank you guys for taking care of my car quickly and even cleaning the inside for me, it’s appreciated! Definitely coming back in the future & will highly recommend to friends and family.
Service team was courteous efficient and quick. Overall great experience, thank you
Amazing service! After our oil change when our car wouldnt start Cody took the time to figure out the problem and resolve it. In the end it was a quirky security system in our car. I have been going to Jiffy Lube in Tumwater for years because of great service but they just earned my loyalty for life.
Great service! Oil change in about 15 minutes!
They have an amazing staff. Very thorough, and reasonably priced.
Friendly staff. Quality work..good prices
Was very skeptical about going here but scheduling difficulties made it difficult to avoid. Let me say...I will definitely go back. Quick service, friendly guys, informative, and not nearly as expensive as I imagined. Other places have charged up to almost double what they did for a full synthetic 6 quart ojl change with filter. Very impressed!
They know their stuff. They are clear and concise about what you need.. professional yet personable. They offer you what you need for the next maintenance period but do not try to beat you over the head with it. Thank you!
Their name says it all. But let me say a little more anyway. They are fast. Very fast. Very very fast. They are super friendly and always work in teams which is why they are so fast. Plus that there is free popcorn while you wait. But they are so fast that you dont have time to even eat your popcorn. Lol. Super salesmen....always pushing the sale but only if your mileage suggests it. Or if your car appears to need it. Never seen them push something on me that I didnt need. Always get a senior discount here,or if your military ask for your discount.
Quick, friendly, professional staff
Quick in and out, good service and safe you just stay in your car and they get it done! A little pricey, but whatever!
Always and helpful..
Already quick and efficient. Thank you!
Everyone here is super caring, so this is my go to place for car TLC! They always make my day great, and they pay attention to details. We are blessed to have such a great place in our town!
Thank you, Cody for always being thorough with my vehicle taking the time to go over my questions and concerns about my SUV. Your kindness is above all greatly appreciated.
I was a little disappointed that the tire pressure was not checked and my turn signal light was not checked.
$50 for an oil change... ? What are you smokin?
Love this jiffy lube they are super amazing
Love this Jiffy Lube!! I want yo say thank you for always providing excellent service with a smile!! I stopped in at the end of the day after my pressure light came on, probably 10 minutes prior to closing. I was greeted warmly and they fixed me up and I was out the door. Thank you Mitch and Jeff for being there for your customers!!
Took care of me even though I didnt need my oil changed still topped everything off free of charge good group of guys
Top notch customer service!! Very good customer service and very informative. Guys did a awesome job!! Thanks 😊
Yesterday I noticed that the rear passenger window in my Jeep Liberty 2003 was not working quite right. I could hear the motor trying to move the window up but it wouldnt budge once it had been rolled. The highest I could move my window up was about 2 inches from the top when I pulled it up with my hands. I really didnt want to take it into a repair shop just to pay a $180 diagnostic fee to tell me the window was broken, nor did I want to scour youtube for a video that could simply explain how to repair the window. Stuck between a rock and a hard place, I remembered I went to jiffy lube to help me switch out a hard to reach headlight in an old ford expedition a few years back. I recently went there for a oil change and was impressed by the helpful and accommodating nature of the employees. I decided to head back to see if they could help me with this problem. When I rolled up and explained the situation, Cody did not hesitate in forming a plan of action and within 10 minutes he had removed the panel on my rear passenger door, popped my window back into the motorized track and replaced everything so that you couldnt even tell that the panel was ever removed. He did all this free of charge and on top of that, took the time to explain what he was doing step-by-step should this ever happen again. I was blown away by Codys professionalism and dedication to his clientele even when the situation was outside the scope of their usual service. He has secured my business at this Jiffy Lube as well as my customer satisfaction. Made my day! BOTTOM LINE: Great service and even greater people!
They did a Great job today! Thanks jiffy lube!!
Friendly and quick service. For being in such a busy location, these guys stay upbeat and and move quickly. Getting an oil change is never high on the list of fun things to do, but coming here makes it not too much of a pain.*Jiffy Lube offers $10 off for a Google review, which I took advantage of. However, the staff here actually is friendly and quick.
Wow! I don’t think I will ever go anywhere else to get my car serviced again. Came in for an oil change and they made it such a quick process and explained other things happening with my car. Everyone was super friendly and knowledgeable! I wish I could give them 10 stars!!Thank you!
The crew was timely and efficient. The experience at the Tumwater Jiffy Lube was one of the best I have experienced when it came to fast-service oil changes. Cody was very professional and did not push me in anyway to get a service I did not want. My car looked clean from the inside out and I was very pleased with how clean the team worked and how fast I was in and out. Definitely a location I would go to again.
All employees were wearing masks and you just stay in your car while they do the service.
They were quick and efficient and knowledgeable about the car I had just bought! Really helpful staff!
Mitchell is knowledgeable and very friendly! Everyone there is patient and kind, quick service. Thank you so much Tumwater Jiffy Lube 💪🏼
This place has always provided me with excellent and quick service. Im usually in and out in no time. The price isnt bad either and Im always saving money with the coupons they give me. I recommended this place if you want to have a good oil change or just a general tune up.
I read some reviews before going here some weren’t good reviews but it was Saturday and I just dropped off my daughter to cheer and this was closeAs I start to pull in I see 2 cars being worked on and another car pulled in front of me but as they walked us inside to sit and have coffee and popcornIt was done in about 5 minutes before I knew it my car was outside and I had 4 guts washing my windows they even vacuum the inside and it took them 5 minutes to do both carsSo this is a great place very friendly and quick I’ll be back
They are just spot on at getting my cars done. I had 2 cars done at the same time. Great people and they get you in and out. Tumwater Jiffy Lube
Good place. They didn’t have anyone ahead of me. They were fast and helpful.
Good place for oil change and minor maintenance. Price is competitive but I love having the free top off service. When I need to have my oil checked between changes they will check for free add whatever needs to be added including washer fluid radiator fluid oil. Very friendly and great group of employees. Im a customer for life!
I went to Jiffy lube in tumwater today. My car was smoking. I had my kids with me. I took it right to them. They was very understanding, caring. I didnt have the money to fix my car. They all stepped in a fixed it. The manger told me not to worry about it they have it. I highly recommend them! Thank you again for helping me.
This location has been the best one I’ve ever used! I’ve visited other locations for stop ins and no other location compares to the Tumwater location. The staff is all very friendly and great at what they do. This location is the most consistent in quality, from vacuuming the car out to the smiles on the employee faces as you arrive. Definitely our go to shop!
Very friendly and helpful
Quick, polite, professional service and without being pushy on services. Handsome manager with one hand ;)
Great value and great employees
Oil change was good. They were careful with keeping my car clean. To bad they rolled my broken window down and left me with a window that was stuck open.
SUPER FAST! Very nice and not at all pushy with services! Highly recommend!
I was out of town this weekend, and pulled into this place for a quick oil change. I was very impressed with how fast, effective and professional the staff was. Ian and James were especially fabulous.
After I got to Jiffy Lube it was apparent that my radiator had just blown some pin holes was spraying all over the engine compartment. I had to drive across the state after the oil change but was in a bind from not having a functional radiator. They called a parts store, found a new radiator and installed it for me, along with changing the belt and the oil change so I did not have to call around town to find a shop that could fix it last moment. I dont think I was there longer than 90 minutes and they took care of everything. I know that is not something they normally do, so I just want to say thank you and show my appreciation. Ill be back many times over. Thank you!
Always a fast and friendly service. The people who work there are very courteous and understanding while really getting me through in a Jiffy! Always choose to come to this location because of the quality of their employees.
Good people, great job. Quick and friendly, no fuss no muss!
These guys are completely awsome! Did a top off for me free of charge. On my most important weekend of the year! Thanks guys I really appreciated that. Looks like Ill be a jiffylube customer for a while now.
While on a solo trip from the Portland area to a retreat center on an island in BC, Canada, I had some bad and out of the blue car trouble. I rolled into this Jiffy Lube, hoping to get some help or at least some idea as to why every warning light on my dash was on! I had a reservation for a 12:45 ferry out of Port Angeles and had to check in by 11:45. Cody R. and his crew were pretty much my heroes, identifying and fixing the problem within just over 30 minutes, sending me on my way to check in at the ferry, literally at 11:46..phew! Im beyond grateful to them and so very happy to have made it the rest of the way to my destination and home again safely! Thank you so much Cody. Your help was immeasurable and youve got a great crew. Wish I lived closer so I could make this my regular Jiffy Lube!
The service was quicker than I would ever have expected. The crew was friendly and courteous. I didnt feel pressured to buy anything, only what was recommend. And with the top of service it really cant be beat. Even if you do it yourself! I will be back and recommend this location to everyone!
They do a great job for us and are always polite, professional and speedy.