Excellent service from this location. Very courteous and professional. Thanks Nicholas for your help getting me a new phone!

Do not waste your time going into this location; they are the opposite of help and will sale you something but as soon as you walk out the store they will not help you in any way if there is a problem. The opposite of customer service and in some ways it’s actually impressive how terrible they are. It takes work to be that bad

Best Service from an AT&T store I’ve ever had! Employees were attentive and extremely friendly! Will be returning for all of my phone and technology needs! Thanks AT&T!

I needed to setup internet at my new apartment and Ethan was awesome. He was great at informing me of all of the options of service that were available. He was very kind and didn’t try to pressure me into anything. I would recommend going to see him here.

Nicholas helped us set up a new plan as well as pre-order the new iPhones, and the process was very stress free and smooth sailing. We hit a snag at the end that was outside of our control, and he helped us to get it resolved.

Got setup with internet today. Will get installed tomorrow! Appreciate the friendly staff.

Had a very pleasant experience with Ethan adding some phone lines for my family, would happily recommend this location to anyone looking for top tier service!

There were 3 guys in the store on Peoria. They were so much fun! We talked about different types of Tea and food until another customer came in. I left my phone with them to download and it was ready when I got back! Treated me like family! I like this store!

Nicholas was incredibly helpful getting my husband and I switched over to AT&T. He made the process as painless as possible. Thank you!!!

I went in to add a line to my account. It took hours and the phone never worked. I had to sit with ATT on the phone for several more hours. Then only to find the phone that I walked out with I was paying full price for instead of the phone I was wanting to purchase. They said they were out of stock and said I could go to the next step up for $4 more a month with out mentioning the fact it would be full price another $420 from what I was expecting. ATT told me that part over the phone while I was trying to get it to work. Funny but an actual ATT store had the phone I wanted the whole time. So upon returning an overpriced non working phone I was told I had to pay another $4 on top of the $50 I paid for the taxes on the phone. So I essentially got ripped off again for getting ripped off originally. Beware of these bozos they are con artist go directly to an ATT store and save your time and money.

First time, in the years Ive been with AT&T.The gentleman made me give him my drivers license, just to pay my bill.If it happens again.Im going to Verizon.

I received excellent customer service at the 3722 South Peoria location. I live near 81st and Memorial, but choose to drive the farther distance to receive great service.

Great store experience in brookside area AT&T.

Excellent service every time! Came in to replace a phone and they gave me a promotion for 700 dollars off for my new IPhone. Everything was transferred quickly. Thanks Nicholas!

The service was great today. Jaime was very patient with us and took alot of time to answer all of our questions. It would be my top spot to go to for help, service or products.

Great customer service. Quick and easy trip.

CJ was amazing! He is very patient and answered all of our questions. He made the entire experience of getting a new iPhone, and transferring the data from the old iPhone, simple and easy. He was also helpful with multiple questions we had regarding our account and multiple devices. Very polite and professional!

We were so blessed, greeted by the friendly regional manager Todd May. He and all of his associates were amazing. It was a great experience!

There were several issues getting our phones as well we were turned away saying our numbers could not be activated, which I ended up calling and getting them activated. Was given the wrong phone as well the manager said due to all the issues he would wave all the fees, attempted to contact for several days and he staff informed me they had no idea where their manager had been for days. All fees were not waved and any time I called the store they said I had to call 611 if I wanted anything done. As well was asked to change my review because they wanted their store bonus. As well when asked if I wanted to be enrolled in autopsy they said I was so I would get thediscount and it never happened. I should not have to do everything myself when I go into a store for service. . .

Best experience ever dealing with phone upgrades. Brandon made everything we needed easy and went above and beyond his responsibility of customer service. Many thanks!

More Bs ads not about individual stores this review is about AT&t and all the caveats when they show a price of a phone

Thanks to Ethan for the help. he is the best!!

Watch out, Brandon will add fees on to your bill without telling you. They all have a quota to meet for certain “add ons”. For example.. I told Brandon I did not want the insurance but yet it showed up on my bill. He also added ATT next up which I did not ask for. I was on hold with ATT for 45 min trying to get these fraudulent charges removed. The ATT representative told me that they are having problems with store reps doing this to meet their quota then the customer has to call and cancel them for which the store rep still gets credit for. This is not an appropriate practice and is fraudulent in nature. Further, I was charged an upgrade fee that I was not notified of either.

Kirsten was AMAZING! We ended up having to spend a decent amount of time in the store to make sure everything updated and transferred properly. She made it that the 2.5 hours seemed to go by fast and was actually enjoyable. Thank you so much Kirsten for your excellent service and welcoming attitude!

Excellent service and the reps were knowledgeable.

Tristan was amazing. He was very knowledgeable about the plans that would best fit me needs and extremely sympathetic. Also, they didn’t had the model I wanted and they went to a different location to pick it up and bring it over for me, just so I could have my phone in that same day!Great customer service!Ren

Your customer service is excellent. Tommy and Paul deserve raises.These guys areprofessional, patient, and gracious. My was resolved despite it’s difficulty. Kudos to Tommy and Paul!

When we visited this store, we had a goal in mind and questions that needed to be answered before pursuing the rest of our phone plans. The service was fast and efficient and the product we received was of great value. We did not truly appreciate the sales tactics from the sales person on how he delivered his pitches. It was as if we only had one option and he was rushing us to get out of the store and just push the sale right on through. I did not appreciate him fully explaining the reason for his choice until after and then letting us know other options we could of chosen. I did not appreciate the pushy inconsiderate side of the salesmen. If I had not done my research or spoke up from time to time about my concerns I know we would have left paying a much higher bill for the service and product.

Jamie was very helpful navigating the process of upgrading my phone. Always patient and kind.

Tommy, the GM, was super helpful with changing over my mom’s phone. All questions easily answered. The store was clean and music was playing nice and quietly! Thank you for being an awesome AT&T store!

Hey these guys are great! Helped me order a new cell phone then set it all up for me! So if you need help or have questions please go get help from one of the most friendly & helpful at&t stores! THX to Brandon Paul or Jake & there is also Kirsten! Very knowledgeable....so nice!!

This store is great. Keena and Kaitlyn were extremely helpful. I highly recommend them.

There was a dude named Michael and he made me and my husband feel like we were the greatest customers in the world. Give that man a raise for putting up with us. Also visit this location- they are always super helpful and not too pushy.

The lady was very helpful with helping me set up my new IPhone and showed me how to use it. My son even said “I wish I had her to show me how to use my new iPhone when I got mine”. Very satisfied with the service here!

I had a great experience. They went through the whole process. I understood how everything was going to bill out. They answered every question I had. Treated me with respect. Cracked a few jokes. Great experience

Kirsten was very helpful and efficient. All the guys working were wonderful also. Very friendly informative crew!

I meant to say I was very satisfied. I had great service.

I was sold a mifi device for $125.00. When I changed my mind on it a week later the store refused to refund me even though the receipt showed I had two weeks to return it. They suggested I try and sell it on marketplace. I looked online and this device is selling for $60. I am going to have assume they sold something they had in the back and either pocketed my money or just got rid of old inventory.

My husband and I went into this location for a new phone and the guys helping us (Tristan & the manager) were awesome! Extremely helpful and thorough. We will definitely be back.

Great store. Great location. Kristen, Brandon, and Tommy exceeded my expectations with their knowledge and customer service!

Tommy was amazing in helping me with my new phone!!

Needed to upgrade and it was my lucky day today when I came in and met Brooklynn and Tommy. Both so knowledgeable, friendly and calm. Great environment in this store! New phone in a very short time. Brooklynn made it look so easy!

I have had the best experience ever at any Att store . Working with Keena and Jaime, both showed professionalism and patience with me and my sister. They have extreme product knowledge and I will recommend them to all my friends and family.

Tristan and Brandon were extremely knowledgeable and helpful as well as fast! Highly recommend this location for quality customer service

I wish to put a kudos out to Michael at this store. Last week, I went in trying to get my business account collapsed and changed into a personal plan. I have been trying to do this over the last few weeks with endless phone times and being shuffled from one department to the next with no resolve. I explained to Michael my challenges and he accepted without hesitance. After 90 minutes fore which I knew was not going to be easy task, he completed the task with a smile and saved me an immense amount of further headaches. Ive got his card now and plan to make him my go to in the future. Thank you Michael for the excellent service and patience.

Jamie was super helpful as we navigated the situation with a phone that I hadn’t insured, but that luckily DID have a screen protection type of policy on it. Thank You!

Blake Pullen is a fun guy and will help you with anything you need! I was there maybe an hour and he was very happy to help me keep my number even though it was very difficult! Great costumer service and all around very helpful! Highly recommend!

Tristan was excellent. Answered all of our questions and concerns and helped us get the best prices.

It was quick, easy and precise!

The manager was AWESOME and very helpful! Highly recommend!

I have been without a telephone for about three weeksKeena & Jaime were great. I have stopped crying nowThey deserve an at a boyI’m now a happy AT&T customerThank themGod Bless

Keena was very knowledgeable and helpful. It was a great experience changing over from android to IPhone!

I’m a disabled visually impaired veteran of the United States Army 82nd Airborne Division and Brandon was amazingly helpful and patient with me and explained all the options available to me. I will definitely recommend the Brookside store and Brandon to all my military friends and family...HOOAH!!!

This was one of the cleanest stores I have been to. A repersenative greeted me at the door and was efficient in helping me know what phone fit my needs. I would visit this store again.

Excellent service. Real nice and knowledgeable

Tristan Ortery was helpful and knowledgeable from the gitgo!! Did not try and sell me anything except exactly what I wanted and needed. Walked me thru the contract details smoothly and was very efficient in getting the new phone downloaded.

Wonderfully friendly service, both prompt and thorough. Would highly recommend.

Mike is great to work with! Super friendly, easy to talk to and spelled out all my options. Will be back to see him next time I have questions!

Everything about our experience was a great experience...they were very helpful and knowledgeable in helping us buy and set up our new phones. Highly recommend them.

Sercive has been great every time I come to this store.

Mary helped us at this store with a new phone purchase . She was professional, pleasant and knowledgeable. So glad she was there to help us. We will return to this store again.

Great store and great service. Best AT&T store in Tulsa! David A. was awesome. Right next to Trader Joe’s.

Great service, polite, helpful, and patient! Loved my experience here! I bought an iPhone 7plus and had lots of trouble getting things to work properly because I was also signed into somebody elses I cloud on my old Iphone and I could not figure out what to do. The guy that was helping me (Dillon) helped me figure it all out though and made me feel welcomed and like I wasnt being a burden on him. He helped me for over two hours. He was very patient and helpful through every step of the way of getting new service and I did not feel like he was just trying to get a sale. Will come back to this location!

Micheal was so helpful. He made the process so much easier.

Blake P. truly goes out of his way to help. He is knowledgable, nice and helps you simplify the sometimes confusing aspects of the cellular world.

They will unfairly charge you hidden fees and they have increased their prices. Also they have increased their prices. I also was told that because someone was harassing on my phone that they would change my # for free. They did not and their manager said that I was be charged fairly for everything. Just stick with Verizon.

Best people, quick service and knowledgeable. Best ever!!!!!!

When you go here, work with Blake. Cool guy that actually has a pleasant personality.

Blake was awesome! He went above and beyond to help me out!

Friendly & professional.

Wonderful experience!

Switched over three lines from other carrier. Would not work online, but the staff here promised me they could do it ... and they did. My AT&T store of choice!

Great customer service!

Very helpful staff.

Got my phone fixed.