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Radicans Rug Shop
4004 E 11th St, Tulsa, OK 74112, United States
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Radicans Rug Shop

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Sa
Review №1

Radicans is wonderful! We had a water leak that soaked a rug over a weekend while we were out of town. Well, there must have been a couple pet stains on it that we hadn’t noticed before because when we got home the smell was awful. We called Radicans and while we were at it we had them clean that one and another from a higher traffic area. Their workers came to us, rolled up the rugs and did all the work. They answered all my question about their cleaning process and how they would address the specific issues for each rug. Both of them are only about 2 years old. The soaked rug came back perfectly clean with no smell. The other one was shocking because I didn’t realize how dark it had gotten. The colors were so bright it was like night and day! We were so impressed with the whole process. I think Ryan spoke to us and he was so polite and professional. We will be taking all our area rugs to them from now on. Highly recommend.

Em
Review №2

These guys were amazing! They quickly and efficiently cleaned our rug without question or judgement. Will be bringing other rugs!

ha
Review №3

This shop is a great staple of our local community. Amazing service! Im a first time home owner and I bought my first large area rug 2 years ago. Fast forward to adopting 2 large dogs, a cat and living life and having accidents. Spot cleaning wasnt cutting it. I was supposed to be hosting my first family Thanksgiving this year at my house and I had so much anxiety that my house smelt I because I couldnt clean my rug decent. (Also my mom commented on it the last time she came over, and told me to get a new rug. I was devastated, I love this rug.) I search through all kinds of reviews of and decided on this shop because it was closest to my house, and had so many other great reviews.What a great decision. I talked with Ryan and told him how this was my first rug and how I had no idea what I needed to do, and asked him to be honest about the quality of my rug, and whether or not my rug was worth having a quality cleaning or not. He walked my through the whole process of their pricing and then he talked to me about different rug types and how they hold up over time and how they not only clean a rug but repair it too. (Your rug drs not gonna do that).I dont know why but I didnt think anybody else would want there rugs and homes clean for the holidays, and surprise surprise Im not the only one with this great idea. Theyre shop was super busy and they still took time to help me unload my rug, talk me through the whole process and give me a realistic estimate of how far out it would be till they could get to my rug. They held true to their word and got me my rug back the day before Thanksgiving, when they called I asked how late they were open and they said they were open till 5 but they could stay late for me if I couldnt get there in time. I couldnt and they stayed open for me till I got there at 5:30.Its rare that you can find such great customer service. These are really great people and they are definitely professionals in their field.Im happy to say my mom approved of my rug on Thanksgiving day, and my house smells so much better, and I get to keep loving my rug for years to come because now I have a place that can maintain it properly!

je
Review №4

Ryan and the staff were extremely friendly and professional! Prices for service cant be beat. Amazing work!

Je
Review №5

Ryan and the staff are super friendly, professional and VERY cost efficient. They did an AMAZING job on 3 rugs and we couldnt be more happy!

Ti
Review №6

Excellent experience!Quality work, great customer service. (Ryan is the best)Highly recommend

An
Review №7

Because of Covid, it took a long time to repair my old rug. They were very good at updating me on the repairs and very generous in make up for the delay.

Sp
Review №8

First time having our 10X14 hand woven rug cleaned. Looks like new and it was delivered back to us for free. Awesome job.

Ma
Review №9

These are the nicest, most helpful and professional people Ive dealt with. I highly recommend their services. They genuinely care about their customers.

Pa
Review №10

Awesome work on cleaning my rugs!! Cannot recommend enough! The entire staff is top notch on communication.

Ly
Review №11

The service here is great and the final product is excellent. I brought in 4 rugs all of which had animal stains, food stains, and one even had pretty rough rust stains from being outside. They smelled disgusting and I was about to just toss them all. Ryan updated us every step of the way to make sure we knew what was going on in the process and still had them back to us with a quick turnaround. The rugs are spotless and smell fresh again. They were very detailed and I am completely impressed. Saved me hundreds of dollars by not having to replace a single one. We will definitely be back.

Ka
Review №12

Very skilled at their craft. Completely removed cat urine odor. Care was given to torn areas and repaired at no cost. I had 4 custom made area rugs cleaned.Ryan is very nice. Delightful to work with.Highly recommend!

Br
Review №13

Ive taken my large long faux fur living room rug here to be cleaned. Radicans has always done an amazing job with cleaning, had a cat that has messed it and Radicans was able to remove the matted areas and clean the rug beautifully. I will always take my rugs here. I recommend anyone to them.

Ma
Review №14

I highly recommend Radicans Rug Shop as your experience from the first phone call to the completion of their services is 1st class. From small to obnoxiously large rugs, like our, they dont disappoint! Thanks for the great customer service! Mary Bean

JW
Review №15

I am very happy with my service at Radicans. They are the only rug cleaning shop I will use. The first time I went there, the expected wait time was 2-3 weeks. It actually took a little longer, so I received a $100 coupon in the mail. Thats excellent customer service in my opinion! I used my voucher for another rug cleaning recently and was just as pleased with the service. Next time I need a rug cleaned, I will be using Radicans!

mi
Review №16

What a find. We had a area rug that needed clean from puppy urine and we tried everything including having someone come to the house to clean it and even though they said they could get the smell out they could not. On the verge of just buying a new rug I found Radicans Rug Cleaners and decided to give them a try. Our rug came out beautifully and the smell was gone. I will use them from now on to clean my area rugs. Great price and it does take time but it was well worth it. Great people and customer service too! I am a very happy customer.

Mi
Review №17

My husband and I found out as first time parents that there arent a lot of companies in town that will clean couch cushions, but after one trip to Radicans for this very reason, we have been standing customers ever since. The staff are all very friendly and greet us by name before we even have to give them our information. They work very well with our schedule, keep us updated, and always inform us of what to expect.

am
Review №18

I have used other Rug Cleaners in the past and Radicans is by far the best. I have an 8x10 rug in my dinning room which unfortunately my little dog loves to use. Each time Radicans has been able clean it wonderfully. No pet smell at all!! They are very professional and I like that they will email me an estimate before any cleaning is done. Great Job!

Sh
Review №19

What a blessing to find Radicans Rug cleaners! I am a kindergarten teacher and I have a beautiful group alphabet rug that I fund raised and purchased over ten years ago which had been well loved by my 5 year old students. It had a frayed corner from being picked at and many stains from being walked on and leaky lunch boxes. The gentlemen at Radicans took on my carpet and repaired it as well as cleaned it. It looks like a sparkling NEW rug! Made my teacher heart proud to have my students come into their new classroom and sit on a clean like-new carpet. It is the beautiful center point of my classroom again. Thank you to Ryan the manager and to all the employees for your professionalism and workmanship! + + + Mrs. Grant

Sh
Review №20

I recently had a large run picked up and cut down/bound and returned. It was done extremely timely and looks amazing. Very easy to work with, helpful and accomodating. EXCELLENT EXPERIENCE!

Su
Review №21

I have been using Radigans for a number of years now, and am always impressed with their service. Ryan, and the rest of the staff, are so pleasant to deal with, and their commitment to quality service cannot be matched.

Sh
Review №22

We drove two hours from home to have Radicans work their magic on our 90 year old Sarouk rug. We could not be more pleased with the end result! They did an amazing job cleaning the rug, applying a preventative moth product and sewing on new trim! We are THRILLED with the end result and look forward to working with the AMAZING team at Radicans again soon!!

Cl
Review №23

They are Proffesional, courteous, friendly, respectful and responsive. Unheard of customer care. They work to make sure you are happy AFTER the sale. Well worth the expense. Will use and recommend from now on. Other businesses could learn from their model of conducting business.

M
Review №24

The Radicans team is professional and friendly! They go above and beyond with service, including honest appraisals for repairs, and do a great job cleaning carpet. We have used them several times, for cleaning and repairs, and they always deliver an exceptional and friendly service. They sometimes even surprise you with free delivery, just to help!

Br
Review №25

Radicans cleaned a large Karastan rug for me. They pick up, clean and return with all steps clearly communicated and delivered as promised. They cheerfully take care of all the details, even moving of the furniture! Ryan and the crew are unbelievably professional and service oriented. My best experience with a service provider in years.

Te
Review №26

These guys went over and above what I expected in service! The old pet stains from my puppy and the urine odors were gone. They made my great old rugs beautiful again. Im very pleased.

Va
Review №27

Took my very old, very soiled 5x7 rug to Radicans and it came back looking BEAUTIFUL! Great results; I am very happy.

Mi
Review №28

My husband and I picked out a scrap of carpet from Lowes and wanted it bound for a rug in our living room. Radicans had excellent reviews and prices so we went to them. We measured what we wanted cut off and measured for a cut to allow the floor outlet to be accessed and I was really nervous about it turning out ok. But my goodness the rug turned out perfect!! They bound it in the perfect color and the measurements were spot on! My husband said every phone call and interaction with their employees was thoughtful and enjoyable. We couldnt have had a better experience making a rug for our living room!

Ay
Review №29

The rug in my daughters’ room was filthy and had recently been subject to the effects of the stomach bug. I really wanted to salvage it and Radican’s took extra care to make sure it was good as new. Very kind and easy to work with!

Je
Review №30

Radicans did a great job getting my dirty rug back to a bright white. The pricing was reasonable and their service exceeded my expectations. Great job!

Re
Review №31

Radicans cleaned a large rug for me that we inherited from my husbands great-aunt when she moved out of state earlier this spring. It smelled terrible, and had some bad stains at one end, but now it looks amazing and doesnt smell at all! They even stored the rug at the store for me longer than expected when I had to (unexpectedly) brood baby chicks in the room the rug was destined for. Thanks, guys!(Disclosure: I received this rug cleaning for free in exchange for an honest review, and I have been acquainted with the owners for years. This is no way affects my satisfaction with the service received.)

Do
Review №32

Radican’s provided excellent service and went above and beyond what was needed.

An
Review №33

Excellent service! Took fantastic care of my super thick Chandra rug. Highly recommend them for any rug service!

Tr
Review №34

Radican’s is amazing! We have a large, white area rug that was very soiled in the traffic areas. Radican’s cleaned the rug at least 5 times until it was perfect. I appreciate their diligence and the pride they have in their service. They would not release our rug back to us until it met their high standards. It looks brand new! They also cleaned our bedroom drapes and went above and beyond with those as well. I highly recommend Radican’s!!!

Cy
Review №35

Very professional. Replaced the trim/binding on our rug quickly, efficiently and affordably.

ta
Review №36

Have taken several rugs to Radicans for cleaning. They did a great job with each and have excellent customer service.

Ar
Review №37

Radicans is professional, they fully inform you of what to expect (no surprises) My two sea grass rugs were clean and fresh and spending the money on cleaning is worth preserving and protecting them. I will return to them for all my rug clearning needs.

Ma
Review №38

My mom and I had an awesome experience the staff was so helpful and kind! Thank so so much guys our rug looks awesome

Ta
Review №39

Excellent customer service and great final product on both rugs!

Ca
Review №40

We send all our clients to Radicans for their specialty area rugs and hard to clean area rugs, they are truly the Rug Cleaning Experts, thanks Ryan and team for allways doing such a great job!

Ai
Review №41

Great service! very professional and excellent results

St
Review №42

Great service and even greater people. Highly suggest Radicans.

Sh
Review №43

Ryan is very professional and prompt!! They come highly recommended!!

ka
Review №44

The owner was very friendly and helpful.

Jo
Review №45

Great service! My rug looks amazing!

Re
Review №46

Outstanding customer service and exceptional results.....highly recommend

Ti
Review №47

Solid skills at what they do

Na
Review №48

Best damn rug cleaners in this town!

Ma
Review №49

Great service from a knowledgeable staff!

Do
Review №50

Friendly and polite!!

Information
9 Photos
50 Comments
5 Rating
  • Address:4004 E 11th St, Tulsa, OK 74112, United States
  • Site:https://radicansrugcleaners.com/
  • Phone:+1 918-832-0801
Categories
  • Cleaning service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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