They did a great job, we are very happy with our kitchen remodel. Very nice and considerate staff, skilled employees, good communication. I plan to use them again when we remodel our master bathroom.

I couldn’t even talk to the person on the phone without getting a massive amount of attitude over how I missed her answering the phone... did not even say hello and already dealing with this humans emotions... as if I called to listen to her problems..

Just wanted to let you know what a great job your guys did repairing the crack(s) above my garage door last week.Greg arrived on time and worked hard. He was very good at explaining to me exactly what he was doing. Todd assisted him. They were both courteous and appeared to be very knowledgeable about what had to be done. The job was completed on time and looked great. Looking at the repair, it is hard to tell now that there was ever a problem above my garage door. They even put down drop cloths to catch the debris! Please extend my thanks to both Greg and Todd.

Do you like the idea of contacting your General Contractor each time a crew is finished with one step of your project so the next step can be scheduled?Do you take pleasure in calling your General Contractor when his crews or sub-contractors do not show up at the scheduled time or at all?Do you relish the idea of being told by your General Contractor’s Staff that they have no idea what is going on with their own crews and they will have to call you back later? Do you get pleasure from hearing a day later, “Oh, you mean no one called you back yet?”Do you enjoy the idea of work crews coming into your home and taking your things when you are not looking?Do you look forward to spending all of your Vacation Time from your own job to oversee the work being completed on your home?Do you really enjoy when your General Contractor shows up at your house to talk to his crew without even acknowledging your existence?If you answered Yes to any or all of these questions, then Residential Repair is the perfect company for you, when you are ready to remodel or repair your home! Jonathan (the Owner) and Peggy (the Office Manager) will be sure to make you feel like you have put your trust in the right company that has over 20 years experience in home remodel and repair….at least, right up to the moment you sign their contract. After that, if you have any issues with the work their crews, sub-contractors and office staff provide, be prepared to hear things such as…“In over 20 years, we’ve never had this issue before.”“Sometimes things like this just happen.”“This is a new crew for this sub-contractor.”“We don’t work on Saturdays or after hours. You’ll have to arrange for access to the home during normal business hours.” (this was for work due to damage cause by the original job)“We don’t know where the crew is, they are not answering their phone!”One last thing, when they tell you a job will last 4 days, be prepared for it to last 4 weeks instead!Good Luck to you if you choose this company for your repair/remodel job! I truly hope it goes better for you than it did for me!

We have used Residential Repair for several exterior trim repairs and small roof repairs for our home. Bo Roach is very friendly and personable when he comes to evaluate the job. The work crews are polite and efficient, and have done great work. We will definitely use them again in the future. We recommend them to neighbors and friends.

Ive used Residential Repair several times over the years and have been pleased each & every time! Their staff and crews are knowledgeable, courteous and professional. They go above and beyond to make sure Im happy!!I did have one issue with a repair and they bent over backwards to resolve the problem promptly and at no further charge to me!I have referred several friends to them & theyre quite pleased with them as well.I will continue to utilize their services & continue to refer my friends!!

This wonderful company has installed hardwood floors, replaced exterior trim, installed a sprinkler system and completely re sided my home. Jonathon and his teams take great care of my home and I will continue to call on them every time I need something repaired. My neighbors use them too.

Residential Repair was recommended by my Realtor and they saved my home sale. They repaired all the items (over 20) on the buyers inspection reports. The owner was very helpful and extremely knowledgeable with my wide variance of repairs. I will call them for all the maintenance on my home. So glad I found them.

Royal Roofing put a new roof on my house in 2015. This company, like Residential Repair, is [owned by Jonathan Knapp, who seems to be conscientious and knowledgeable.Residential Repair came to my house on March 23 to give me an estimate on a small roofing and carpentry repair. After 30 days, I had heard nothing from Bo who was much better at talking than listening. I sent RR an email about 10 days ago, explaining the situation. Still no response.Time to move on.

Probably the best I have ever encountered. Bo Roach did my estimate and his customer service is off the charts. The quality of the work was awesome and they got on the job in an extremely timely manner. I got lucky with them!

I am very pleased with the work Residential Repair did for me. They were very professional and pleasant, and the team did a good job of installing a kitchen faucet, fixing an electrical switch, installing a new light fixture, and repairing two backyard fences. Also, the price was fair and reasonable.

Disappointed and got stress on job accomplished “poor job result”. Customer service is not good, keep defensive “poor excuse” instead of listening the issue and look what we pointed out on the job that they considered as done. . Better choose the option just to pay the remaining balance than choosing the option pay a lil bet more balance and fix those job that we’re not happy.

Excellent work on home wall/frame repair and brick repair projects. The estimating process was detailed and the work done quickly and of high quality.

Residential Repair recently completed my bathroom. They tore out my bathtub and turned it into a beautiful walk in shower. They surprised me at frame with a recessed soap and shampoo area instead of a corner shelf. The large tile looks awesome and they helped me mix different tiles for a great look. Peggy met me at tile stores and recommended great ideas. I found everyone I met to be nice and helpful. I could not be more happy with the end result.

Amazing company to work with! Skilled staff that take pride in their work.

Residential repair did a great job taking care of some repairs I needed during the sale of my home.

Called them on july 16 to get an estimate. July 24th still no contact. Called in on july 24 and the receptionist could not find any record of me ever calling. I email Jennifer the operations manager whom I spoke to on the 16th. She replied they were to busy and booked and now would be no longer able to help on this project. When I replied why she did not tell me this last week? Her reply was she did not like my tone. ( Tone through an email?). If they did not want to do the job should of just said so on the 16th.

Weve used Residential Repair, Inc 3 times in 2015:1. Repaired Soffit that had come loose from our roof - They promptly fixed this for us2. Repaired Soffit on the East side of our house that had come loosed - Again, they fixed this issue3. Replace 3 columns in the front of our house, repair soffit on the East side of our house (at the apex of the roof) - This time we experienced less than stellar service for sure. The employee they sent out replaced the columns, but failed to repair the soffit, and never contacted us about this at all. We were then billed 3 days later. Only after prompting David to come out and look over the work did we find out the soffit repair was never even started on (the excuse being the employee didnt have a ladder). I wrote to them to register my disappointment in their service and follow up this time, and to date have received no response. Unfortunately for them, this experience has soured us on this company.

Our impression of this company has been forming since November 2014. We have found the company failed to make appointed meetings, failed to maintain their own schedules and failed in committments to their sub-contractors. We have a charred bedroom wall from a fire that occurred when they had an undersized extension cord powering our refrigerator (we have yet to hear were sorry or let us paint that over for you. I have ordered a load of top soil to fill in the ruts left in our yard from November through February.We failed to read BBB remarks about the company before contracting with them; but, we concure that the owner is rude, disrespectful and not truthful.Most of this companys employees are hard-working competant craftsmen. A few are under-qualified and/or untrained for taskes they were assigned.We may find ourselves in a legal situation as a result of this companys business practices. We are very disappointed in this companys behavior and will gladly consult with anyone considering their employ.

They wrecked my place and refused to talk about it.

I would never recommend Residential Repair Extremely rude and they will cut corners when it comes to material.