Best Cleaners ever. We had our carpets cleaned back in November before the holidays and they did not do a fraction of an amazing job as Doug and his crew did. When Doug finished their where no spots no where. The last carpet service told me and my wife that the stains were permanent and we would have to replace the carpet. So we called Dye Masters to get an estimate for pricing to dye.From the time Doug entered the home, he asked why we wouldnt just clean it as it is a great quality carpet. We told him our story and he immediately assured us that it could be cleaned. My wife and I were flabbergasted as Doug and crew had restored our carpets to what could be compared to as new.Wouldnt waist time with any other companies...these are our cleaners for life. We immediately scheduled them for the fall cleaning this year.
I had my carpet cleaned and redone by Mr . Eddie my experience with the 1st tech (JB) was not pleasant at all however I was promised that my carpet would be re done and I’m absolutely satisfied, I was told he (Eddie) had great customer service and when I walked in my apartment I was pleased with the work I like people who keep their word and having exceptional service is a big deal to me as I work in customer service as well thank you all again for making it right! The customer service rep I don’t remember her name she was pleasant as well Mrs Bessy I spoke to them both on Wednesday and they were willing to make sure I was satisfied... again Mr . Compress and Team thank you !! My carpet looks wonderful If I didn’t know any better I’d think my carpet was new the job came out outstanding!
I have used them for years and am well pleased with their services.I highly recommend them to any property management team. They are amazing!
They are very inconsistent. We contacted Eddie the operations manager on Tuesday and we had a hard time getting a time for him to come to our house. He told me that he was going to come by my house on Saturday between 8 am to 10 am and never showed up. I wouldnt recommend this company. It is a very unprofessional company.
David always takes care of my request timely
The agent misled my wife about service he was providing and overcharged her for steam cleaning 3 rooms..He charge her $300 and wrote a receipt on notebook paper..I call the office to report him...highway robbery.
Made an appointment for service the tech never came to my house
They’re awesome