Expert staff with customer service skills. Small business owner, prevalent throughout this organization delivering quality: water extraction, mold testing & Remediation, Reconstruction and sanitation.
This company does not offer any secure method of taking payment. I was asked to provide my credit card information over the phone, which I refused to do. I had to get checks and have someone come out to pick the payment up and drop off test results. I specifically asked to test mold that was outside of my furnace. That wasn’t done, only air test for $250. I am disappointed with the lack of clear communication. I asked specific questions and got ambiguous answers. Mold is serious and for this company to be unclear is disappointing. I will need to find another company that offers clear communication and secure payment options to tell me if I have mold that is harmful or not.
Suzette and all the professionals at Above All Flooring were truly a pleasure to work with! Prompt, professional and courteous, what more could you ask for!
Helpful and har working staff is courteous & expeditious. They knowledge is only surpassed by the value their services provide. Great team!
I called Above All after the leaking water line from my refrigerator caused me 2nd water to go into the space between my would flooring upstairs and my ceiling in the garage. They came out that day to begin the water removal process. They made sure that they accessed anywhere the water destroyed. They left dehumidifier equipment and when they were done cleaned everything! Hopefully I will never have to, but if I do need them, I will definitely use them again. Staff was also excellent working with my insurance company regarding payment!
I’ve had a great experience with these guys cleaning my carpet multiple times. Fair prices and professional.
Above All was scheduled three days in advance but never confirmed the appointment. After waiting for an hour and a half on the scheduled day and making 3 calls, I was finally told that the service had been cancelled. Very disappointing and terrible customer service. My carpets are still dirty!
I called a month ago left telephone number and email, I told them I had a problem with a job they did and were paid in full, I am still waiting for my call.Be Careful
Thankyou
Quiet place nice staff