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Troys Best Auto Body Shop Inc.
3102 7th Ave, Troy, NY 12180, United States
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Troys Best Auto Body Shop Inc.

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is
Review №1

Honestly the best experience I’ve had at a repair facility so far. Staff is super friendly and thorough, prices are great and my car came out perfect. (Fender bender!) love these guys! Will definitely be back!

Le
Review №2

Its hard to find a trustworthy business you can rely on, but Im so glad I found Troys Best Auto Body! They did a GREAT job at a great price, kept me informed and were really professional. I would give them more stars if I could. I Highly Recommend this place!!!! 🌟🌟🌟🌟🌟

MA
Review №3

I have been going to Troy Best Auto Body for over five years, and they have been fantastic. They are polite, they know the business and treat all the same. They do quality work and take there time to make sure it is done right, the first time! Would recommend them as a first choice shop, and will continue to be my first choice!M. Friend and Family!

Ga
Review №4

I have used Troys Best Auto Body shop twice now, once to repair a Kia when someone sidestepped it while parked, and this week when l had a small rust bubble on my Mustangs hood. Each car looked good as new when finished. Very professional and quite in tune with all my needs as far as questions and getting the vehicle finished in a specific time period. I definitely would recommend Troys Best Auto Body shop to anyone who needs their car repaired to as new status.

Ro
Review №5

Extremely nice and sincere people at the place! I had a weird problem with my brakes that they fixed within minutes and didnt even charge me for it. I loved the honesty and would do business with them again.

Da
Review №6

The back side of my Nissan Altima needs repair and they fixed it in one hour with a very reasonable price. The staff there is nice and cool, and their service was great. Highly recommend!

Al
Review №7

Staff are very helpful and friendly.I had issues with my front brakes for my Subaru, they figured out what the problem was and explained it to me. I took it the next day, and by the afternoon my car problem was fixed and ready to go. Would definitely be coming here again for any other issues since I go to RPI and the shop is a 5 minute ride from campus.

Je
Review №8

Not satisfied with explanation of services. He called the next day to say I was correct about my invoices. Waited a week for a quote 2 different people promised it never received. Basically I know he tried to take financial advantage. Well never return.

Li
Review №9

Went for a car inspection. They were friendly and explained everything clearly. The work that needed to be done was completed quickly. Would definitely recommend!!

Ky
Review №10

All I can say is I left satisfied. My car was so loud due to muffler issues and I called and was instructed to bring my vehicle in. The service was Great and my car is quiet and strong. The wait was not long and it was constant communication during the process..

Sh
Review №11

I literally WAIT until I come to Troy, from New Jersey, to have my car looked at here. They helped me out, tremendously when they had to fix an issue with my Honda Element. Some terrible mechanic in Philly ruined my exhaust, and they were so kind enough to properly fix my car. I was able to drive back home. 10/10 stars!!

Em
Review №12

An incredibly honest and trustworthy business that I 100% recommend to anyone. As a young woman who has limited knowledge about cars, I found the employees here to be patient, communicative and thorough. They even stayed almost two hours after close during a holiday to help me resolve a serious issue with my car that was poorly fixed by a previous business. Its refreshing to find a reliable car shop that doesnt deceive their customers!!!***While I found their services to be slightly pricier than expected, the quality of their work practically justifies the price. Its clear that these men take pride in honest, high-grade work.Thank you for all of your help!

Ka
Review №13

I have an accura mdx and I went in with the check engine light on. Unfortunately, I brought the car in 3 times before they essentially told me their shop doesn’t do the repair my car needs (after charging me over 800$ to replace parts that were supposed to turn the check engine light off). They referred me to another auto body shop which they said would do the repair for me but when I called that shop, they also said they don’t do that repair. So I am out over 800$ with no place to bring my car.

Me
Review №14

Good work everytime, and pretty fast. Good service and a very honest mechanic

Ca
Review №15

I found Troys Best Auto while searching thru Google. I sent a message about the LED Brake lighr assembly on my old 05 Toyota Prius, and thankfully, knew a bit about the problem before contacting Troys Best. When one brake light goes out on a Prius, the whole assembly needs to be replaced. Its not a simple job and to have the work done at Toyota, would had cost me about $400! But, there were other things that should be checked first, like the possibility of a loose connector. We chatted back and forth a bit, and Troy Auto suggested a used part for costing about $125. But I explained I could get the parts thru Amazon for about 60-70$. Troy Best said that would be ok, they would install it. I did exactly that is and Troy Best installed it and only charged me $59.40 for labor. The job entails taking out half the parts in the rear of the car, so its not that simple. I was taken aback when I first got there, and thought I was gonna get burned for sure. To the contrary. Troys Best is the first auto repair shop Ive ever been to that didnt burn me, and they were very nice people. Theyre not far from my house either. Ill be going back in the future, for sure,. Finally, some relief from the high prices at the dealership!

Jo
Review №16

First rate service. No better place to bring your car in the area

Ol
Review №17

A lifesaver! My service light came on as I was driving through Troy and they told me what was wrong, fixed it, changed my oil and totally saved my trip!

Co
Review №18

This is the best body shop I’ve ever know. I repaired my Volkswagen front door here. Dealer told me it should be 1500-2000 $ to replace the door. You know what? This body shop told me they don’t need to replace it and the price is only 450$. They are expert and they will wash your car after they fixed it.

Si
Review №19

Friendly staff, great service and quick turn-around time!Unlike a lot of other auto shops and dealerships that are out to get you, this place is quite the contrary! The staff at this business (which is family owned) are knowledgeable and really care about your experience! I highly recommend it!

Ma
Review №20

Very honest and trustworthy people. They explained everything to me in detail. Gave me reasonable price options! Great service!

Jo
Review №21

Khach catch and his mechanics have been wonderful. Found their shop online 2 yrs ago when the starter went out in our 13 yr old Toyota Sienna that our daughter has at college in the area. I didnt know what to expect since we live several states away; however, Khach & the shop have provided great service from the start. If there is ever a question, Khach will explain what needs to be done or will text me photos. (I am attaching a few photos below showing our broken spring, along with before/after images when our headlamps were refinished).Last year, they even stayed past their Saturday close to finish replacing the broken coil spring shown in the photo, along with shocks & struts so our daughter could leave for a long trip. Not sure if many shops would do that.Two year later, our van is now 15 yrs old and is doing great. We have been back for oil changes, new battery, tire rotation, alignment, emission test (instead of having our daughter drive it back to our state), etc. Just today, it was time for a major brake job, so I also asked Khach if they could do anything for our yellowed/oxidized headlamps. He suggested wet sanding which didnt cost too much, and now the headlamps look like new (see before/after photos below).Khach & team - Keep up the great work!John

Ka
Review №22

Really very good services

Mi
Review №23

Knowledgeable staff who go out of their way to help. Ive been going to Troys Best for everything car-related since I moved to Troy 3 years ago, and I get phenomenal service every time! Great place for oil changes, auto repairs, and buying used cars at fair and affordable prices. Cant recommend this place enough, and Im so glad I found it!

Da
Review №24

Went in for an oil change. As far as I can tell they did fine and answered my questions generally speaking. However, the price was almost double of other places in the capital region and I didnt receive any info on my receipt for labor costs, what oil was used, etc, just the total charge. I didnt realize this at first because I didnt get a printed receipt. I also did not receive any kind of reminder sticker or other notification about when the next service is recommended, which has always been routine at other places. The people working here seemed nice but they really could have done more for what was charged or at least been more transparent.

So
Review №25

I cannot say enough about this business. They take care of their customers, answer all questions and do great work in a timely matter. I recommend them to all my friends and family. If you are looking for someone to fix up your car or even just for routine maintenance give them a call. You won’t be disappointed.

As
Review №26

Khach is wonderful to work with! Professional and friendly. He kept me in the loop every step of the way. He would call with updates and always returned my calls in a timely manner. My car looks incredible thanks to their service and coordination. The car was returned to me in better condition than I was expecting. Cant say good enough things about this company. I would recommend them time and time again. Such a smooth process with them! Thank you again!

Ca
Review №27

Great old school customer service! Even though they were busy they took me right in for my appt. Which I was 20 min early for. Fast and efficient. Thanks guys!!

An
Review №28

Wonderful business! My family has gotten two cars from Troy’s Best, they are still in excellent condition (months later). I am a college student and have a very complicated schedule and the mechanic there was very helpful with finding me the right car and finding time to sell it to me. Overall very trustworthy business, I would recommend to any and everyone.

Gr
Review №29

Great experience doing business with them. Friendly crew and affordable prices. They were Knowledgeable and got the wiring in my headlight fixed quickly and efficiently. Will definitely go to them for future fixes while I live in Albany.

Ca
Review №30

They had old school customer service skills and even though I was 20 minutes early to my appointment they took me in right away thanks guys they were very fast and efficient even though they were busy

Ka
Review №31

Excellent repair shop. Great service and fair prices. I always feel taken care of. Always recommend them to friends and family.

Ja
Review №32

These guys have saved me more times than I can count. They’ve offered prices lower than anyone else, quality above everyone else, and have been a business I recommend to both friends and family since I’ve first done business with them back in 2016.The work they do is phenomenal, and it’s no wonder they’re always busy as customers value their expertise. I’ve never had to bring my car back there for the same problem twice. I’ve gone to other shops to have repairs done, only to not work, whereas any work done by Troy’s Best has been perfectly executed. Catch has been an extraordinary guy, and has always had my back. I’d be lucky to find an auto shop half as good when I leave Troy in the coming year.

Li
Review №33

Wonderful job they did. I had a few problems with the muffler in my car, they fixed it fast and efficiently. The prices were reasonable. I love the how the mechanics where honest, and open to help. I will be coming back. Thank you again, !

Bi
Review №34

Those people are really easy to get along with. They fixed my issue very quick and charged me for a price competitive. The location is easy to find and their work was just done as perfect.

Ev
Review №35

Troys Best took such good care of me and I am extremely happy with their service! Another automotive shop left my lug nuts so loose that they could be unscewn by hand and were telling me my wheel bearing was bad. The auto technician at Troys Best found the loose lug nuts and made sure there werent any others left unscrewed and that my wheel bearing was fine. And he didnt even charge me for his service! Thank you so much, Troys Best! Highly recommend.

Ch
Review №36

Lived in Troy for about a year and these guys are honestly the best mechanics ever. I was wary about seeing so many five star reviews and thought they might be fake. But they seriously deserve a five star rating. Dont be fooled by the how the office looks or the lack of pleasantries while taking calls. These guys are serious mechanics who will fix your car for a fair price. Be patient and you will not ever want to go to another mechanic again!

Sa
Review №37

I was in a very tight spot when my tire blew out and didn’t have much time to loose because it was affecting me getting to work. Khatch and the whole crew over there went above and beyond to not only give me the best price but they were able to getting everything fixed within a few hours. IF you are in Troy, this is the place to go hands down!

Ke
Review №38

This shop is one of the honest repair shops in whole Capitol land the older guy Walter is just a very honest and principled man also Khach his son knows what he is doing. They just repaired a minor thing on my bumper few months back and didnt charge a penny....Highly Recommended.

Sa
Review №39

I was here for a passenger side mirror replacement on my car. Khach and his team are super friendly, helpful, and professional. They ordered the part, replaced it, and got my car out of the shop in 3 days! Whats best, they even threw in a discount for me because I was an RPI student. Wonderful service and I will do business with you guys again. Cheers!!!

41
Review №40

This shop is amazing! They are straightforward and kind when it comes to fixing your car. Very nice establishment !

St
Review №41

I was recently in Troys Best Body shop getting some work done on my car. I was referred to them from a friend. When picking up my vehicle I have to say I feel it runs / looks better than when I purchased it. The guys down there are very professional and kept me in the loop from beginning to end. I would never go to a dealership again after doing business with Troys Best.

El
Review №42

Do not get major work done here. Its always suspicious when an auto body shop kicks you back money from your insurance deductible. Where were corners cut in order to do this? I should have listened to my gut and went with a different place. Long story short my car was run off the road at high speeds by a semi truck, I came to Troys thinking they would take care of me. It took far longer than expected, leading me to numerous trips to and from the shop and dealing with rental cars etc. Unfortunately, not even a year later I had to bring my vehicle elsewhere to learn that a major alignment issue had never been fixed (and should have been)- this cost me over $1000 when it should have been done right in the first place.

Pe
Review №43

This is an awesome down to earth family mechanic shop with great people to work with. They always aim to please and do there finest work under pressure. Our company and our family has been doing business with them for nearly 10 years.

Br
Review №44

Great service. Stand by their work.

Ke
Review №45

I got serivce many times from here, the guys are nice, professional and patience.

Er
Review №46

I could not be more pleased with the service I have received. Im charged a fair price with two complimentary oil changes and a tire rotation. Very friendly staff and they have earned a loyal customer. Highly recommend!

Da
Review №47

Khach and the crew do awesome work. Great to deal with. Handled all the insurance stuff without a hitch

Yi
Review №48

The best auto shop perhaps in the country. Very reasonable price, didnt even charge me for labor, fixed everything, and checked a few other things for free. Also promised me a free oil change next time simply because I was a first time. Saved me tons of money. You guys are awesome! Many many many thanks!!!

Ku
Review №49

Troys Best really is up to the hype. I thought tons of five star reviews were a little weird for such a small company but these guys have earned every one of them. I came in because I had a piece of plastic dragging on the road that I couldnt repair myself (bolt hole sheared off). They took it back and repaired it within 15 minutes free of charge. Excellent service; I will definitely come here again.

Ch
Review №50

These guys did a great job when I needed body work done after a run in with a large deer. They really helped me out with the deductible and the gave me a lift when I dropped my car off. Obviously talented with body repair, looked like the accident never happened when I got my car back. I brought my car back for brakes and rotors a month later and did a great job at a fair price. Go support a local, family- run business and stop in to see them at Troys best body shop!

Er
Review №51

Now, I’m a woman who enjoys posting a lengthy review especially if the business is deserving of it and let me tell you .... TROYS BEST AUTO BODY has lived up to its name! I went there for a routine oil change and inspection due to a family member suggesting their facility and I have not been anywhere since! From minor things like breaks and tire rotations to collision? The men who work for this company do a phenomenal job! Not to mention excellent customer service skills, flexibility, and affordability! I’ve become familiar with Khach and he has been nothing short of kind, patient, and helpful. He will show you exactly what’s going to be done, how the procedure will go, approximately how long it will take, and you will most certainly know where every cent of your money is going. They not only create a professional business environment, but a family environment as well. If you value trust, loyalty, and high quality service? I suggest you go to the best. Troy’s best!

Na
Review №52

I heard about this shop from one of my friends and this was my impression about the first service from them. First of all, they are very clear on what are included on their estimate. Their estimate has everything, parts, labor, etc. clearly listed out for the job needed to be done. Secondly, their recommendation was professional and very reasonable. They pointed out what parts needs to be replaced after diagnose. Since my car was old, they recommended cheaper after market parts and bought them for me, which saved me hundreds dollars. I felt like I was sincerely cared. Finally, they are very responsive in communicating with me. I had to communicating with them for about a week. During this time they listened my requests/questions and answered promptly through phone calls and texts. It was great experience and I would visit this shop again for when needed.

Ma
Review №53

I have been going to Troy’s Best since I purchased my VW back a few years ago. Catch, the owner, has been nothing short of accommodating, professional and outstanding with his service. From my oil changes to repair work to changing a lightbulb he surpasses any other repair shop or dealership I have been to. He remembers his clients and comes to know any vehicle that drives in his shop. It’s refreshing to find a mechanic that is honest and fair along with superior service. Thank you Catch for keeping my car maintained these past years. I will always recommend and go to Troy’s Best Auto for all my vehicles and mechanical needs!

Ch
Review №54

Bought a car from the owners son for a really great price, car runs great, Im very happy with it. Ive bought used cars for the past 10 years and this was easily my best experience. Minimal issues and when things have came up to fix they have totally worked with me in a way most mechanics/garages do not. I definitely recommend going here, good people.

Gr
Review №55

My car was being worked on no more than 5 minutes after I parked. They were extremely efficient; I waited no more than 15 minutes and they didnt charge me because it was such a basic fix. I also heard them give the customer before me a discount because it was her first time there and offered to checker out her problem for free in the future to make sure her car was being maintained correctly. These guys are professional, friendly, and all around wonderful! I will definitely be going back in the future!

Jo
Review №56

Ive been searching for a solid place to get routine maintenance, as well as mechanical work done on my truck. I finally found one that I will use for the long run. Their prices are very fair, theyre flexible, and are insanely speedy when it comes to getting work done. Most of all, they value customer service. Other places that I have gone to make you seem as if youre just a number to them and the workers are often very abrasive. First Choice is not like that at all. Theyre great people that make you want to come back again. I highly recommend this place to anyone that needs a repair and/or routine maintenance done in their vehicle.

Ax
Review №57

This place is just as the title says. I had my 03 Accord serviced here because the starter had finally gone after a long time. The guys here quickly and nicely answered my calls and got my car in quick without a hassle. The work was done within reasonable time, and they didnt add on any unnecessary checks to raise the price like other places do. They even accommodated me to my times, and gave me a ride to the place when I did not have one. This was a very good service, and I even feel like my car runs a little smoother now too.

Cu
Review №58

After my accident I took my car to Troys best. The Costumer service was next to none.They went into great detail of what it was going to take for my truck to get back into tip top shape and kept me in the loop on every step of the way. the knowledge & quality of work performed was more than expected.I would go back to them in an instant.-Curtis

Za
Review №59

As long as I live in the Capital Region, I will never take my car anywhere else. Ive had some crappy luck the last few years. One car totaled, lost a mirror while I was parked (twice), and had another minor accident a few weeks ago. Every time I have taken my vehicle to Troys Best and every time they have set the gold standard for customer service and professionalism. Love these guys!

Ad
Review №60

The guys at Troys Best are amazing. Over the years I have lived in 4 states and been to countless auto shops and it is so often a nightmare. I can honestly say I trust the people at Troys Best 100%!They are honest and up front about work, needs and costs, always explaining what they are doing well and I have never felt overcharged. I do my research regarding necessary maintenance and if anything they try to cut me a deal here on a regular basis.Highly recommend for ANY work you need done on your car, I couldnt be happier living close to such a gem of a shop!

To
Review №61

As always I only write reviews for excellent service. My experience at Troys best was definitely excellent. Despite their shop being completely full with other vehicles, the staff at Troys best found time to squeeze me in. The quote I received was honest, accurate, and significantly less than the other two shops I had checked prior. The shop was clean and everyone who worked there greeted me with a smile and made sure I was happy. My BMW and my fiancés Hyundai both needed body work after a bad week (we both got rear ended). The work was done early and you would never be able to tell my BMW bumper was folded in half. The new bumper was aligned perfectly and Ive never seen paint match that flawlessly. The owners are honestly some of the nicest people Ive ever met. I cant say enough about how youre treated like family. Honesty and respect are hard to find these days..and theyll be the only people I deal with moving forward. If you even have a doubt just go in and meet them..they actually care!

Tr
Review №62

Here at Troys Best Auto Body Shop Inc. we guarantee professional service with prices that simply cannot be beat! Our customers speak for themselves!! We have been in business for over 20 years and our number one goal is your satisfaction. We understand getting into an accident is a big hassle and we make this process as simple as possible! We will talk to your insurance company for you! Have a deductible? No problem! We thank you all for these kind reviews and we appreciate your business greatly!

Am
Review №63

Great, fast, and professional vehicle service as well as fair pricing. Troys best auto body does it all from mechanical work to body work, cant go wrong at a shop that does it all.Catch saved the day when the alternator went on my car the coldest day of the year. I would recommend them and will be using their services again. Thanks guys!

Ry
Review №64

Catch is a great guy. I went to Troys Best because my AC wasnt working. He gave me a diagnosis and gave me solid advice on whether or not the repair was worth it because my car is a bit older. He wasnt pushy at all and I eventually had him replace my AC compressor. Needless to say the AC works great and I will be back to Troys Best if I ever need anything else fixed.

Br
Review №65

This place was SO GREAT! They really do care about their customers and want to do the best to help you. Definitely the best customer service in the area. You get positive vibes from all the people working there. If anything else ever happens to my car, Troys Best Body Shop is where Ill be going for sure!

Wi
Review №66

Had an incredible experience with Troys Best as they really lived up to their name. Not only was the work that was done flawless and punctual, but they kept me incredibly updated the entire time. The terrific work made me forget about the less than terrific situation the accident had put me into in the first place. I would highly recommend Troys Best to anyone and everyone in need!

Pe
Review №67

Walter and crew did a diagnostic on my vehicle and let me know that it was fine after another local establishment told me I needed to do $1700 worth of work on it. Having just moved to the area from Wisconsin, its nice to know that I have the option of a locally owned auto repair shop that I can trust to be honest. Troys Best Auto will be my go-to car-care center going forward.

Je
Review №68

When I was new in Troy I worried about finding a trust worthy place to bring my car.I brought my car to troys best and it was one of the best experiences Ive had. The price he quoted me was dead on and reasonable, they fixed it in a reasonable amount of time and offered to shuttle me a around if I needed it. A couple months later my check engine light came on the owner looked at for me at no cost and gave me suggestions, but never pushed me to get it fixed right then and there or even at his shop. These guys are great!!!

As
Review №69

I got all four tires on my SUV changed a few days ago. They were very professional, knowledgeable and courteous. The car was returned to me on time and I am happy with the work. Prices are very reasonable.

Al
Review №70

Best customer service in the area!!! Had our ABS and traction control system serviced recently and we were thrilled with the knowledgeable and trustworthy advice given and all services provided. They will definitely see us again!! Highly recommend for great vehicle service at a fair price.

ay
Review №71

I recommend this place to all my friends and family Ever since the first time I went there iv always came back. Great service and people. Its the only shop I take my car to now. So happy to finally have found a shop that doesnt try to kill you with the price or have you get unneeded work done like all the other car shops around here! This is a car place you can actually trust! Anyone looking to get work done should go here you wont regret it.

Se
Review №72

I brought my car here the other day because I was having brake problems. The employees were professional and took care of my car asap. The entire process was pain free; it was a fair estimate and my car was ready to be picked up the next day and is running beautifully.I highly would recommend to persons in the area who need a mechanic and will pass on by word of mouth.

An
Review №73

I bought a vehicle from New York and shipped it down to Texas. Had concerns with some rust on the bottom. Called these guys and sent them pics, took time to explain what I should look for and action to take, nothing really to gain from their position because I live in Texas. Great guys loved dealing with them.

Ka
Review №74

Very reliable and honest. Have been coming here for a couple of years now and they always do an excellent job

Ru
Review №75

Been coming to these guys for the past six years from a fender-bender to general inspection and maintenance. I needed some painting and body work done on my car--they took me in immediately and fixed my car within the week! I know my cars in good hands with these guys. TBBS is a great, family-run auto shop that holds up to their word, doing fantastic work for reasonable prices. Highly recommended!!

Fr
Review №76

The shop manager Catch was super easy to talk with and did great repairs on our 14 Chevy Cruise that had mechanical issues. This garage does engine repairs, etc- and did a great job on our car. Good service, honest assessment of the repairs needed and a fair price. Greatly relieved to find good folks doing honest work. They take good care of RPI and HVCC students as well as Troy, NY area residents. Highly recommend.

mo
Review №77

My experiences here were always amazing. When I brought my car in to look at the bad muffler sound it was making all the time, they were able to fix it within a day. My car made no sounds as it drove and has been that way ever since. I recommend you bring your car here for any repairs or advice because they are honest people.

Al
Review №78

My buddy Corvette sat there 4 weeks . No communication put parts into car and couldnt even fix . Didnt know what they were doing . He took to another shop the car was fixed within a couple days

Ch
Review №79

I had a great experience with Troys Best Auto Body Shop this weekend. I had never been to this garage before but they were the only shop in the area with Saturday hours. I stopped in with a used car I was looking to purchase. They pulled the car right in, gave me a great evaluation after about 30 minutes and I was on my way feeling much better about making the purchase. Thank you!

Tu
Review №80

Family-owned body shop, reasonable price and friendly staffs.

Yu
Review №81

I know this place from my friend, and I would like to recommend it to other friends now. My second hand carolla did few parts change, oil change and tire repair at this shop. Fair price and great vehicle service! They are honest and nice. I will keep coming to maintain my car.

Pr
Review №82

The owner is very helpful and straight-forward. Been going here since 3 years.

hu
Review №83

Highly recommend! I heard Troys Best Body Shop from my friend and went there because of two leaky tires. The owner fixed the front tire very quickly and helped change the other one at very reasonable price. Saved me tons of money and time. Would come back next time!

Ev
Review №84

They care about their customers, and they were very supportive and patient through out the whole fixing process. Very happy to get my car back again. Very appreciated. Keep up the great work!

Zh
Review №85

Awesome auto shop! Definitely recommend it! They switched my tires for only $20, whereas a nearby auto shop asked for $72. People there are really nice too. The whole process only took 10 min, so I didnt have to wait at all.

Me
Review №86

Walter and his team are PHENOMENAL! They had my SUV fixed in less than a week, it looks good as new - and they even washed it!I simply could not be happier. It looks as good as it did the day I drove it off the dealers lot!!!

Li
Review №87

The gentlemen at Troys Best Auto Body are just that they are simply the best. I have had my share of dishonest mechanics in my experience there I would have to say they are very honest knowledgeable and decent people. They take their time to show and explain the issues of your vehicle as well as come up with a logical cost friendly solution. I recently had exhaust issues which lead me to them. They gave my car a very thorough inspection for any additional problems free of charge. They replaced my exhaust system for far less than other shops. They care about their customers safety. I have definitely found a great mechanic family.

Mo
Review №88

If you are looking for quality care for your car, you found it here! Khach, an auto body worker, worked diligently to remove thick road paint from the side of my car. I cant thank him enough! Great service, friendly staff, and hardworking. Thank you!

Ry
Review №89

I had mechanical and cosmetic work needed on my car and these guys did a great job with everything. I shopped around various places and found that the crew at Troys Best Body Shop was the most welcoming and friendly. I dealt with Khach and he was a wealth of knowledge and explained a few parts and issues that I didnt know about (differences between serpentine and timing belt and how to check for excessive wear on both). They had to do some paint work on my rear bumper and youd never know it had been worked on! Id recommend Troys Best Body Shop to anyone that needed a quality, reliable, efficient place to bring their car. Thanks again for helping me out!!

Ci
Review №90

Spent over a 1000 dollars at this place last time I brought my car in. Was great service and good work. Today I call for a price quote and the guy cuts me off multiple times and acts like taking a call is below him and before I can even finish talking the guy rudely hangs up on me. Ill tale my business elsewhere with these types of jerks answering your phone.

Ni
Review №91

Troys Best i would recommend to anyone. They were great! Helped me figure out everything to get my car inspected, and didnt just tell me i cannot help you. I will definitely bring my car there if something is wrong. The pricing is also fair.

Jo
Review №92

Ive done went to this place with my 3 cars and each time i went it was a great experience here. Everytime they fixed my cars it was always done correctly on the first try. I personally recommend anybody go here one of the best shop in troy. Any issues with your car Troys best Auto will fix it 💯 they treat the customers with so much respect you kno your cars going to be well taking care of .

li
Review №93

Best car mechanic Ive ever been to! They take the anxiety out of even the most serious car issues with their straight-forward, honest, kind and reasonably-priced approach to car care. Im so happy to have found them! They definitely go the extra mile, and dont nickel and dime you like every other car mechanic! After the horror of chain companies like Firestone, it is so nice to finally have found a mechanic that doesnt talk you into unnecessary, overpriced services. They can always get to my car right away, are extremely flexible, and even do free estimate! Ill never take my car anywhere else again!

PC
Review №94

Kach is the MAN! I had a huge dent on my beautiful Honda. This place gave me the best deal, customer service was always great, never left me in the dark thru the process. Highly recommended, if you want to make you’re experience with you’re car personal and professional, take you’re car to these guys. You won’t regret.

Co
Review №95

Best service in town, by far!!Ive had a lot of bad luck with mechanics and absolutely put my much-needed repairs off until the last possible second. Not only did they treat me like a priority, but took my concerns seriously and showed me, step by step, exactly what needed to be done and why. Their service was professional, timely, honest, and on top of that they gave me a great deal. Im not the type that posts reviews at all, but really, I cant speak enough to their well-deserved credit. If you need work done, these guys deserve all the business. Seriously. Tell em Collin sent ya.

T
Review №96

Khach and his team are the best. There is no where else I would go for my car needs. Family owned, honest and genuine people!

5f
Review №97

Nice guys! Great experience! They were straight forward and told me exactly was the problem was! The prices were great!! Will def have my business from now on!

Jo
Review №98

I took my car in for a brake job and the service was extremely fast and great. It truly and honestly beats any other competitors prices. Great job!!

Vi
Review №99

My rear bumper and trunk got damaged when I was away from my car. Bumper was cracked and the trunk was slightly ajar so that rain damage was an issue.Troys Best did a great job getting the work done and worked with my insurance company to make sure that they payed for what needed to be done. I will recommend these guys to any of my friends and will be back next time I need work done.

Ma
Review №100

I went there with a transmission fluid leak. They didnt charge to diagnose the car, they had the necessary work done quickly and far under the price I was expecting. He even threw in a $20 discount for bringing it to him for the first time.Its been a few weeks and the car is driving smoothly!I will be going back for oil changes and other work.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3102 7th Ave, Troy, NY 12180, United States
  • Site:http://troysbestbodyshop.com/
  • Phone:+1 518-273-4929
Categories
  • Auto repair shop
  • Auto body shop
  • Car dealer
  • Car detailing service
  • Car inspection station
  • Car service
  • Mechanic
  • Smog inspection station
  • Tire shop
Working hours
  • Monday:8am–5:15pm
  • Tuesday:8am–5:15pm
  • Wednesday:8am–5:15pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–5:15pm
  • Sunday:8am–5:15pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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