They were recommended to us by family friends and they have not disappointed. Trust is so important in choosing anyone to work for you and seems exceedingly difficult to find in the area of auto repair. Now, I believed that I had found it before and was ultimately disappointed. Thankfully, no signs of that here as of now.They have been friendly, trustworthy, and a pleasure to deal with. My hope is that this is our last stop on the search for an auto service center that can be trusted. Time will tell but early indications are looking good.

This place was the best! It was my first time coming in for a quick brake light repair. They got me in an out in less than 15 minutes. The staff was so nice, friendly and professional! The shop was clean and following CDC guidelines for masks/vaccine status, as a nurse I can always appreciate that! Thanks again A&A auto repair!

Great service! The techs go above and beyond. Scheduled the car service & everything went smooooothly!

This place is absolutely the best! They are honest, reasonable and reliable. Good quality mechanical work done in a timely fashion. They are by far the best auto repair place in the area in my opinion, weve been going here for any mechanical needs for years, and they consistently offer great service and we feel valued as customers!

Great and trustworthy mechanics. Premium service and prices. One of the best mechanics I have ever been to.

I have been using A&A auto repair for 20 plus years. Paul is a straight shooter and the workers do a very thorough job!

I’ve taken 3 cars here for various problems. Paul, Vince and the team are fair, fast and friendly. They are knowledgeable and explain the issue and options. Price is fair and they get it done when they say. Plus they are super friendly.

First time trying this place Excellent service and great experience.

This place is the absolute best place to go for mechanical work. I bring all 7 of my work vehicles there because they are very honest, helpful, and kind. They have done exceptional work and have always made it as easy and as stress-free as possible. Cant say enough great things about the staff and work ethic there!!!! Thank you so much for all of your help!!

Great mechaneics fair on prices. Make an appointment they are busy

Fast. Explained everything. Courteous. Will go back for future service.

Great mechanics! Paul and his staff really know cars. And after getting a price somewhere else I was referred here and not only did my car not need all the work stated by the other place, but A&A was much more reasonably priced. Which is why when this car started acting up I went straight there. I will never take any of my cars anywhere else!!

We’ve taken our cars here for over 10 years! Always honest and friendly and go above and beyond.

You will not find another shop like this! Trustworthy and fair prices! I drive a half hour away to have all my vehicles serviced here by Vince. Very honest guy who lets you know what’s really going on and if it needs to be done now or in a few months. There’s a reason this place has 4.8 stars!

Great shop. Fair pricing and great work.

I would not even think of going anywhere else. I recommend them to everyone I know and they always thank me. No upselling ever and there guarantee means something. Paul is honest and professional.

I’ve always felt vulnerable with mechanics. That all changed when I started bringing my vehicles to Paul, Vince, and the rest of the crew at A&A. I believe that they are honest and I can not recommend them highly enough!

Paul the owner cares about his customer. The staff Ive worked with are friendly and professional. They have taken over the building behind and are bringing on new mechanics. A good neighborhood mechanic option for most makes and models.

New to this shop, first experience has been good so far.

Ive been a frequent customer of A&A since Ive been old enough to drive.Theyre always friendly and eager to help. More importantly, theyre honest. They tell me the exact issue with my vehicle without exaggeration and have never tried to sell me something I dont need.

Never disappoints.

What a nice shop they run here. You feel their genuine interest to help you out. I was help by Dan (or Danny) at the front desk and Vince and cannot say enough good things about them.

These people are hands-down honest, friendly & trustworthy. They have saved my vehicle(s) time & time again over the past 14-15 years. Service has always been performed in a timely manner, at the most affordable price they can offer.

Does great work.

This place is the most honest repair shop I have ever experienced. Do not take advantage of you. I would highly recommend this shop to everybody. I have dealt with them 4-5 times and they are the only repair shop I will ever go

This family business is awesome. They have given our whole family the comfort of knowing we will be taken care of 100% of the time when ever something would go wrong with one of our vehicles. We have been going to A&A Auto for over 20 years now and have enjoyed the good service and ethical owner/employees. Thank you Paul (owner) and your staff for your service to our family and the Troy community.

I wouldnt trust my vehicles with anyone else. If you want an honest business, that wont charge you for unnecessary repairs, then A&A is the place for you. Paul and crew have always taken great care of my vehicles. I have never felt I was being taken advantage of or that I was being charged for extra repairs I didnt need. I love the small business, family feel of this place. Paul and crew have always been overly helpful and truly treat their customers like family. That kind of service is, truly, hard to find. For honest, quality service, I would strongly recommend A&A.

Great Family Business who doesnt over sell but treats you fairly and honestly.

All of the above a really honest good auto repair shop. We have been going to this establishment for over 7 years, referred our friends and they treat you right.

I have never met a mechanic who is more honest and reliable than Paul and his staff. I love that they are a small business, and he will tell you HONESTLY what is wrong with your car. I have gone to other auto repair shops and ended up coming to him for a second opinion. He not only saved me thousands of dollars, but even gave me a discount because he felt bad that the other place had taken advantage of me! I wouldnt trust my car to ANYONE but A&A. They are a great group of people!

Weve been taking our cars here for years. Even since moving out to West Michigan, I try to bring my car back to Paul to work on if I can. Honorable man running a great business. Ive never doubted his honesty or the quality of his teams work.

You can trust A&A with your car and your wallet, they are nothing but honest and professional. I have been using them for my vehicle repairs for 10+ years and have always been more than pleased.

The only place I take my cars for repair. Honest service and fair prices, great hours too

As a woman, it is often difficult to find a reliable auto shop that will not push the extras and add-ons. In addition to that, if you ask- they will educate you on what has been done or needs to be done to keep your car running smoothly. Honesty and reasonable pricing are what you will find here! Paul and his team are kind, hard-working guys and I have always appreciated the quality work they have done for me.

These guys are always awesome! Feels like family!!

Most honest shop out there

I called A&A Auto Service today and Jay who answered the phone was very kind and helpful. He told me to come in the same day and they would try to find the solution for my car. I went in at the time he suggested and Paul took care of me right away. They were able to scan my vehicle and were very honest with the outcome and I felt very comfortable with their suggestions. I would recommend them to my friends or family.

Great service & very trustworthy.

Best auto shop around!

This place is great. No bs they tell you exactly whats wrong, they explain it to you, you pay them, they give you recomendations and move on.No pushing you to buy extra services.

I could not be happier with the service I had today! I needed to get my brakes done before the holiday and I waited until the last minute. They not only got me in, but did a great job for a fair price. They didnt try to sell me anything I didnt need! I will be back, so happy to find a place that is honest and reliable. Paul is doing something right! Thank you!

Paul and his staff are very trustworthy and do a great job. I have been going to them since i could drive and they have always taken care of my car. My whole family recommends these guys highly.

Definitely a go to !!!

Fixed my car excellent at a very very reasonable price. Highly recommend him to all.

Best auto service for a great price!

Their services are top notch and their prices are unbeatable. Highly recommended!!!!

Always tough to find a shop that doesnt add work or push for more work needed, Paul and Vince are honest make sure you are satified. Great work guys, keep it up.

Paul and crew are great people and proven fair and trustworthy when it comes to working on all my cars.Happy customer for over 7 years.

The inspection is very careful.

Hate to post something the opposite of everyone else, but my experience wasnt great. Perhaps I would take a car here for an oil change, but any kind of work done in terms of quality and price is suspect.I brought my car in to have the rear brakes fixed, AC recharged, and an oil change. It cost me $600 but I had relied on all of the good reviews, so I paid and went on my way. Too bad because my car was driving like junk when I got it back, and when I returned it to them they quoted me at $1,000 to replace the rear struts. Then to add insult to injury, someone they do business with called me to buy my car for $1,000. Very disappointed in the whole experience.

Great service, very accommodative.

Owner Paul Thompson and incredible Vince the Master Mechanic takes the time and yet dont waste my time finding the problem & fixing it! I will always take my cars here when necessary!

Paul and the crew always get it done right and fast.

Its very hard in todays world to find a business that is truly honest, sincere and cares about its customers (especially in the auto repair industry!). As a woman, Im already fearful that Im going to be taken advantage of because of my lack of knowledge about motor vehicles. I have been taking my car to Paul (the owner) for over 20 years. His business is family owned, and you often see his wife and/or kids at his shop helping out and being extremely friendly. His daughter even gave me a ride back to my house while my car was being worked on and picked me up afterword without charging a dime! She was so sweet and considerate - I didnt even have to ask and she refused to even let me give her a few dollars for her time. His wife, Kim, is always at the shop and is the most down to earth woman Ive ever met. His waiting area is always full of loyal customers who have nothing but positive things to say about Paul and his staff. Ive even referred my parents, children and friends to him, and they are all so happy to have a mechanic that they can trust. My mom brought her car into a repair shop close to A&A and they wanted to charge her an arm and a leg to simply look the car over. Paul, being the generous guy that he is, not only looked at the car himself, but also had one of his mechanics top off all of her fluids and fill up her tires. When my mother asked how much he was going to charge her, he simply told her to have a blessed day and remember him in the future and that he wasnt going to charge her a dime! I know he cant do that for everyone, but I found it so sweet and caring for him to do that for a little old lady living on a limited income. Needless to say, my parents are regulars at the shop. My father sometimes visits Paul just to say hi and talk shop. His mechanics are knowledgeable, skilled and their licenses to provide services are displayed in the waiting area so that you know, as a customer, that youre getting professional service. Paul is always honest with me and never tries to up sale or overcharge me on anything I dont need. He will explain the issues he and his mechanics found with my car, but will be honest in what he thinks is the most dire and needs to be fixed immediately and what problems I can wait a few months to fix to save up some extra savings so Im not strapped for cash. I have heard from many friends and colleagues of other auto repair shops that try to get their customers to buy anything and everything for their car, even to the point of telling them that something must be fixed at an astronomical price when, in fact, the issues are relatively minor and can be fixed for a fraction of the price! I cant tell you how many people I have referred to Paul or how much money he has saved me and my family, but what I CAN tell you is that for a family business to be in service for over 25 years means that youre dealing with a fair and honest person, as Im sure word of mouth is their best advertisement! Thank you, Paul, Vince, Jay and all of the other hardworking people at A&A. You have truly made a loyal customer out of me!

They are honest and helpful.great people

Paul and Vince did the job correctly whereas the prior place fixed my starter problem on the cheap.. You get what you pay for. And the car comes back as clean as when you brought it in.

The best in area. Really know their stuff.

If you have to come four times for a same issue in one year and still same issue is not taken care of, I recommend you to come here.If you want two younger mechanics for whole shop, I recommend you to come here.I dont even know they have any certificates or licenses to operate on your cars.If you want one year and 12000 miles warranty, I recommend you to come here.Just off my hand, Master Auto servives, 15 & Livernois, offers two years and 24000 miles warranty. In My opinion, if anyone can not back it up at least for two years, they are not backing up anything.If you always have to find someone you know to pick you up and drive back to shop, I recommend you to come here.They always gave me excuses, not to give a ride. They said they will give me a ride next week, but I am trying to make an appointment this week. I live within 3 miles.In six years, they have 11 reviews. Thats 2 reviews a year. They only have to ask two regular customers to write a good review for them. I hope, any place can find two customers to write a review. I went there because of reviews, but I did not look how many reviews and time period.If you want owner to scream and kick you out, I recommend you to come here. I was explaining to ower, Paul, that, what I am going through to take care the issue, he got mad, screamed and kicked me out.He does not know that I dont work at mechanic shop. I dont drive my car to shop, fix my car and when I clock out, I just dont drive home with my car back.Every time I go there, I have to schedule myself and person whose picking me up.He keeps saying we dont make the parts orHe keeps saying it is a different issue.If you want your mechanics to give you excuses all the time, you have found the place.I hope the ower, Paul takes this opportunity to have a better concern for customers and moving forward with better customer services in mind.I hope this review helps future customers in a long run.Best wishes.

Great Customer service!

Awesome and honest people.

Went here for years. Competitive prices and trustworthy!

Paul is trustworthy and fair

Hands down best car repair around!

Great job

I cannot imagine trusting our vehicles to anyone else!!!!!

Great place