I havent been recently in a shop without having anxiety attacks or fear of being ripped off, to this day. Pulled in for a DPF problem, turns out it was a failed turbo...the guys diagnosed, pulled my truck in, got the new turbo, replaced it, and i was out of there in about 5 hrs. All done. John, the manager is an outstanding guy, i respect the professionalism, his, and of the mechanics on his team. A 5 star review well deserved, for no hidden fees, walking me thru the processs and trying to get me out with only the necessary to replace and pay. Will definitely save their location and refer it to my fellow truckers! Couldnt be happier with the outcome. 👌🏻

Worst place,They charge you even if they can not fix your truck,Do not come here DriversThey do not deserve even that one star,I click it just for letting You all Drivers know.Why only drivers have to pay and loose time & money ?!?!?!?

Francisco Carrillo providing the best service ever!!! Thanks

I am giving them one star because I have to, there is no other options to give them less than one star, they deserve less. On Sep 8th, I drop off my 12 Volvo at Bergeys. I told the guys in the office that I need an overhead tuneup and oil change. I come back 2 days later, the oil change was done but not the overhead tuneup. When I question them why they havent done the the overhead tuneup, they took me to the shop and began to convince me that my overhead cam is bad and needed to be replaced. What they didnt anticipate, I change the cam two months prior and I only needed a tune up. I ultimately left the shop, all the gaslighting about me not needing a tuneup and selling me a $6k cam. Two days after that, I arrived at Texas, and I went actual Volvo dealership. I had them check the cam & do the overhead tuneup. In which they did the overhead tuneup and they said the cam was good. I spend $480 for the whole thing. The truck is running great and sounds perfect. Now I have the paperwork from the dealership, saying that there is nothing wrong with the cam and they did do the overhead tuneup. I have a paperwork from Bergeys saying that they did a tuneup, which they didnt do nor change the speed due to I didnt have the ECM password and charge me $1180. They charge me for everything but only did the oil change. Please run away from this shop, I beg you. They will charge you for something that you dont need. Very dishonest place.

Francisco Carrillo, you the best man and I respect ur professionalism. Great place guys

Old man in part need to go, really slow, and always bring you wrong part, even after you show him a picture 🤨

Great customer service and great help, thank you Mark and Francisco.

When you buy a new battery from them, they buy an old battery for $ 20.

Very professional & Courteous. Special thanks to Frank and his Boss whom name I forgot 👍

Great customer service, had the part we needed to keep our truck rolling.

Sanstone creations. We had a truck brought in there for a check engine light 2017 Mac brand new Doug and John super helpful took the truck in right away next day was completely fixed fast efficient knowledgeable staff five star rating across the board. Mike sanstone creations

Truck fell into a pot hole and busted my power steering line and air thanks . Took my truck to bergeys truck center and the fixed it within an hour. People there are very professional and friendly. Great place. I recommend any trucker with a problem on the road to take their truck there for quality and fast service.

Worst mechanic place ever, stay away from them unless you want to keep your truck parked there for at least couple of weeks...a job that takes 5 hours at most in any other shop...takes over 2weeks at this place...insane!

This a great place. The staff is friendly and always willing to go out of their way to help you.

I work for another dealership and had a customer go to Bergeys for some issues with their truck. We had some initial issues but Frank in service stepped up to the plate and helped get it taken care of. I was very happy with how things turned out. Frank was very helpful.

I brought my Volvo into service for a dash cluster. John in Service Dept was upfront & honest and did NOT play the saleman game with me. John explained clearly my issues. Alex the Mechanic, is awesome in programming my cluster & keeping me informed was helpful. Cost was very fair.

Not bad

I just witnessed one of these drivers weaving in and out of traffic on Route 130 in Willingboro today at 3PM. He passed a school bus full of children ON THE SHOULDER in a school zone. This driver put the lives of everyone on the road in danger including children. Maybe the company needs to remind their drivers that they have a company on the side of the truck before driving so wrecklessly.

Best place to get work done on your equipment

Stay away. Nothing but crooks. Don’t take your truck for anything at that place. You’ll get ripped off!

Great service good work

I have had 1 of my Volvo VNLs at Bergeys twice in the past few weeks for totally different problems. On both occasions I felt like they were totally upfront with me on giving me an estimate and the timeframe that was needed to get me back on the road. I believe that they treated me fairly which is all that I think any of us really want. John, Glenn, Ron, and the team were great. Kris the mechanic also took the time to explain a few technical details to me as well. I went 30+ miles out of my way to bring my truck to them rather than go to another dealership.

I rate this place below zero. To start off, my dad took his truck in because his computer was malfunctioning. My dad thought they were experienced with Volvo trucks, so he took that chance. The staff their explained that it will take 2 hours for the diagnostic and cost around $1800. Days go by, and they have not found a solution to the truck. They make up numerous excuses such as not having the right specialist, and the “specialists” that are doing the diagnostic aren’t qualified to perform the work. My dad begins to question why they have unqualified mechanics touching his truck. He asked when the other specialist will come in, that supposedly knows what he’s doing. They tell him, he will come this day but never showed up. This happened several time for the next two weeks. The truck remained stuck their, without a diagnostic for two weeks. Their excuse was that the issue was very extensive, so it needs proper specialists to check it out. So I mentioned before, they had people that didn’t specialize with the matter at hand, do the diagnostic. The diagnostic costs money but you would think a diagnostic would mean Bergeys telling you the issue at the end. After two weeks with the truck there, my father had to pay around $700 for a diagnostic that he never received (the problem was never found) from mechanics that the manager and staff their describe as incompetent. Before the price got reduced, they were arguing to pay the full amount of $1800. This took a lot of back and forth, to have the price reduced. The manager and staff were apologetic but blamed other people for their own miscommunication. If they would have been honest about their inexperienced mechanics and how long the wait time is, my father would of made the decision to not leave his truck there. Another reason why the truck stayed there for that long is that they would not keep in contact with my father and would not answer the phone. My dad had to show up there almost every day for them to actually take him seriously. Another issue there is that Francisco provided no help to the problem, he was very confusing in explaining what they were doing to the truck. My dad showed up 2 days after initially dropping it off, because he had not heard anything from the shop and they haven’t been answering. Just for Francisco to tell him that they haven’t found anything and he has to approve for more diagnostic hours. After two weeks of long waits and no solution, my father decided to take the truck to another shop that found out the problem in a day and fixed it. The problem was a sensor and he paid around $350 for everything, which is half of what he paid at Bergeys for them not finding a problem or fixing anything.

This is a great place. They fixed my Volvo Truck today. I’m really really glad. Service Manager John Nelson is a MAN!

Great shop great guys I thought their shop in New Castle De was great for years they have some serious competition from the Trenton location

The guys have been great and fast... in dealing with my exhaust issues....But drivers be smart CALL AHEAD to make sure your truck is ready to pickup before you spend 80$ on an Uber from Jersey City to Trenton....and maybe your company shouldnt buy a truck with a electronic computer controled version instead of a simple mechanical leveling Valve....

I would recommend this place, the guys know what to do. The only thing I have complain is if you truck is under the warranty make sure that you have coverage! And pay attention to personal belongs.......

Best heavy duty truck dealer of new jersey/e number 1

Brought my truck for a quick fix, 3 days at the dealer nobody even touch it! Service manager unfriendly. The only man that works there is John!!! Thanks John, respect.

I trust them, very professionally and friendly stuff, Bergey’s is number 1 truck center. Special thanks to John...

Thank you guys. Service was excellent and friendly. They took care of the transmission problem in no time plus their coffee is excellent. Thanks you guys.

My name is Jay Tublin/zeustrucking, Im a one man team. This place is a great dealership . The parts department and especially the service department are very knowledgeable and have always been able to get the job done.The new service manager, Ron has truly been a great addition hes extremely knowledgeable must have been a quality diesel mechanic before coming there and always willing to work with you to get your truck done and back on the road.

This app gets you to your destination with no problems.

Great place, ask for Mike or John in sales, Volvo truck authorized dealers

Just dropped a truck off for service brand new 2017 Mack tri axle dump to the service department super nice people

Friendly staff, fast service

Excellent place to work!! Everyone in this organization is caring and understanding.

First time being there n last time custumers need better treatment ur associate need to be more politely I always go to pensuken but because I have hino truck I wanted to know were ur location was I felt like I wanted to go asap out ur location in Trenton was a Awful experience

Ok

Allways is great experience coming here I been coming here for 3 years fast and friendly service.

They dont work on Cummins engine here .

You better know what you want before you get there, their parts department is very sketchy

In and out in 5 minutes when picking up a starter for a mack! 👌

Quick service and nice staff. They took my truck in right away.

I have brand new Volvo truck when I first take truck to the Bergeys Trenton truck had one fault ACM fault had Chack engine light first time they tell me that it is soft problem and they re programmed ACM then they tell me that truck has no problem I drive another 5000 miles and check engine come on and brake light stoped working I checked all fuses and relays evrithing was good than I take truck to the dealer again at same place they checked truck and replace relay and tell me that relay was missing and changed me 300$ . I do not pay money cause I thought it was covered by warranty then they called me for bill I tell them that I will come back and pay for it i came back today i wanted to pay they tell me that they do not have bill any more and they tell me that owner ow this place dont want to do any work on truck any more I have truck that has same ACM problem they could not fix also truck is dirated and wont drive more than 5 miles per hour . This people is unprofessional and they dont cear on customer and they are not respecting people with accent

Picked up parts for trucks at work knowledgeable staff

I left my volvo at the dealership to fix my electronic levering valve. After 3 days they didnt fix it yet.

Good service long wait.

All the people where friendly and helpful came in on a Saturday with truck problems they took the truck right in to check it out found the problem and fixed it I would definitely recommend this place .

Parts department has no clue whats going on, If you can even get them on the phone, most of the locations dont even answer the phone, It will just ring and ring.

Work related

Very good and helpful

Great staff

Service not good

Thank you

Its a Mack place

Mack dealership

The attention was very good and the solution was quick

They made me an excellent job, they replaced an injector and several sensors and now I have no problem with my truck and I got an excellent treatment from their managers and technicians, now Im on the road again

Super garage

3/5