My partner booked a car online at this Hertz location in Hamilton NJ. Good service, even 24/7. Quick pick up and drop off. I recommend this car rental supplier.

After having issues with our first rental car, we were able to get ahold of Emmanuelle at the Route 33 location in NJ. She was so kind, helpful, and thorough. Thank you for helping to make a less than optimal situation a little brighter.

The rep, is so nice, efficient and helpful. She makes Hertz worthwhile.

Not there anymore

Quick service man gave us a discount even through we were late bringing vehicle back. Only drawback is location. Difficult to find. Very small signage in crowded area. There was tons of traffic and if you miss your turn possibility of going miles out of the way.

I’ve rented quite often from hertz.. I’ve requested to be picked up 3 times: the first time the guy was an hour late, the following two times no one showed up and no one called me to tell me that my request was denied. Other than that, no complaints.

Very nice people at five different locations so far that Ive rented cars at Hertz.Emanuela took care of me and was very polite.

Ive rented from this location several times, and prior to today was a professional speedy process. It began a day before when I placed a reservation and was told about an hour late sorry but we have no vehicles, which begs the question why would you or the website allow me to book a reservation knowing you already didnt have the inventory. I get a call less than an hour before they close they have a vehicle available but it will cost me $10 extra s day. You made the mistske and I have to pay for it. HORRIBLE customer service. So zi said I wont be able to make it there in time can. Can It be held for first thing. They advertise with opening hours at 7;30 am I need the car and head to work. 7:45, 7:55, 8:05 8:15 no employees to be seen. Call the 1-800 number not one prompt is related to issues or an agent. Finally find an agent, was told regional manager would be notified maybe another ten min before he arrives Im late for work and so is my ride.As soon as I talk to him no seemingly sincere apologies, I had order a midsize but only a SUV was available, I asked oif the same booking rate can be applied SUV. He did agree and said ok. After payment and no questions about insurance Im quickly walkedd outside where, Im handed keys and we part. We didnt go over any possible dings or dents on vehicle as typically is done prior to s rental. Not only was I extra late for work but as was . Y driver. I asked for some type of compensation due to waiting, the best I was able to receive was to match my original booking, I feel. Ore should have been. Maybe this isnt last time renting from Hertz.

The person was very helpful and Knowledgeable .We will use them again.

Hertz at Hamilton Square delivered the car on time. But I signed for extra ins for 2 days at $18.99 per day. So about $38. They charged my debit $75. I called numerous times. He said they’d credit me. Never have. This was months ago. Have never gotten a credit

I was suppose to return the car at JFK, but things changed and I was able to returned to the pick-up location. They were professional, but didnt even consider honoring the rate I had from the contract I had with JFK, which ended due to no fault of my own. Would have been a Perfect experience had this courtesy been given.

I reserved a car back in May 2016. I knew about the hold on the card no big deal. I was advised the policy changed after I made my reservation and they would not honor that. Funny how hertz fails to e mail or let me know that I had a reservation also or changes of policy from the previous year. Do NOT waste your time wit this company. I went to enterprise 30 minutes later left with a car customer service was great and matched the price I had from hertz. I will never be a customer of hertz again.

The best car rental service with flexibility in dealing customer . Employees are polite and have good customer service. I highly recommend this rental service.

Not a great experience had my car totaled and had to go through someone elses insurance. They convinced me here to get their insurance and at the end of two months (someone just refused to acknowledge fault). I owed an extra 900 that NJM apparently doesnt cover. That would have been nice to know up front. Theyre also abbrasive over the phone like your bothering them or they havent eaten in a few days. Noticed the same speech patterns with two different employees, sorry for renting a car guys.

Great staff and very professional. My car was hit and run and I needed a car. I would definetly reccomend them to family and friends.

Hertz as a company roped me off buyer be ware. Make sure they are not a independent franchise. Because they will overcharge you and corporate won’t do anything for you

The Hertz in Hamilton has really great people working there .

Great service

Excellent customer services. The gentlemen were friendly and engaging.

Fast. Friendly and professional service

Even though this was a leisure trip,it was also buisness....Hertz can make you look good....

Very understaffed. Was told the night before a car would be available at a certain time. It was not. In fact the employee told me they had never heard of me or my reservation. At first I was told only SUVs were available, but went I said Id go elsewhere, a smaller car was suddenly available. Was there over an hour during which time only 3 people were served. Insisted I take insurance which I knew I didnt need. Had to have my insurance agent call the next day to cancel it. I will never use Hertz again.

Great service, nice cars, no problems.

The car was great

Rent from here literally all the time. Great service from Alex, Tom, and Mike!

The one star is for the manger there he unprofessional and no willing to help

Really nice people

Quick and easy!

Very terrible place. Don’t go. 😖

POOR CUSTOMER SERVICE. My wife traveled to NJ from Texas and pre-ordered a rental from Hertz. When my arrived at this Hertz to pick up her vehicle she was told that they would not honor the PREPAID reservation for the vehicle. CAR RENTER BEWARE!

D dmh k keep i.t g 😄

The location is not correct and its very difficult locate it

Horrible renting spot. No sense of urgency. Abysmal customer service.

Not too bad

Very Bad Customer Service.

Awful customer service!