Tim Brien is as good as it gets in the business. He bent over backwards for my family and I. Very professional and personable. Highly recommend!

When we stopped by the store, the new girl did not know much, expectedly. Luckily for us, Trevor was there. He answered every question and even caught problems with my plans that I had made. His knowledge of Code was very helpful too. Bought our entire new home windows from the Traverse City store, thanks to Trevor. The Pellas and Trevors knowledge was worth the extra money we spent. This is our 3rd complete Pella house. I almost went with cheaper windows from Menards. I am so glad we did not.

Dave Foisie has been our salesperson for almost 20 years. We LOVE HIM!

We could not be happier with the whole experience with Pella of Traverse City! Tim Brien was our salesperson and he walked us through everything and helped us make the best decisions for our new home. Service was fast and efficient and any time we had a question the response time was great. All in all we would recommend using Pella and asking for Tim Brien.

After getting an idea of what we wanted (to replace our windows and doors) plus thoroughly answering our questions, Ryan prepared an estimate and reviewed it with us. We were going to get an estimate from another company but he pointed out Pella’s benefits, reputation for quality products and services, guarantees, discounts and that he’d be our single point of contact for any issues we had. Also Pella uses only Pella employees for installation so they are quite familiar with their products.

Tim Brien was very knowledgeable about the window and door lines that Pella offers and helped us choose the right product for our house. Tim even made a site visit to make sure the rough openings were accurate so there would not be any issues with installation. Thanks Tim!

Trevor Mitchell is absolutely the most efficient, affable, capable sales rep that I have ever been associated with, in the construction industry. He makes projects happen. He does sell a great product, but the best product Pella has is Trevor Mitchell.

I am a Residential Architectural Designer in Northern Michigan and have used Pella windows for over 30 years. When I am designing my projects I always call on my area rep David Foisie to keep me up to date with all of the Pella products. He always goes the extra mile to help myself and the contractors with any issue that may come about. I definitely recommend using David and the Pella window products.

We worked with Trevor at Pella Windows who provided us a comprehensive review of each window and door in our home along with the options. He is very knowledgeable and informative. We highly recommend working with Trevor @ Pella-Traverse City!

Dave was great to work with on our home renovation. The service was incredible and the windows that we had redone have made such a difference. You have earned a loyal customer and I will continue to use Pella and Dave for all of our future needs. Thanks again for making us a priority.

We purchased 4 sliding patio doors from Tim Brien at the Petoskey store. We were very happy with the service Tim gave us and his follow up. We had a lot of questions and Tim answered everything with patience and professionalism. I would recommend Tim to anyone looking for a knowledgeable and reliable salesman!

We worked with Aaron Lowe on the window selection in our new home. He made the whole process very easy and answered all our questions. He was very helpful throughout. We would highly recommend working with Aaron and Pella windows.

Trevor was great to work with and we love our new windows!

Hands down best group of people ever, especially our salesman, David Foisie. We will use Pella & David again, as well as recommend them for their services. Windows and doors are not an everyday purchase for most, but David makes it a real pleasure! Thanks

Trevor Mitchell was our sales representative, he was OUTSTANDING! Trevor made the overwhelming task of selecting windows for our new home painless. He provided invaluable guidance throughout the process from ordering, installation and service after the sale. Thank you Trevor! The Dubie’s

We have bought windows for several project from Pella. Trevor Mitchell has been an absolute delight to work with. Hes professional, prompt and goes way beyond the call of duty as a window consultant. Couldnt recommend him more highly.

We recently had the pleasure of working with Trevor Mitchell to find a door that would work for our patio repair. He was very helpful and responsive and I would highly recommend working with him. Our door is great and I love how the screen hangs to avoid getting stuck in the track being that we live in the woods and that would happen regularly with our old door.

Trevor Mitchell was as helpful and professional as could be. He answered all our questions with great patience and insight. We love the new windows!

Aaron Lowe did a great job with our job. He was very professional, followed through with answering questions, timely, and thorough.

This company has been top customer service since I first used them in 2006 Tim is a great salesman with a great company behind him the team works great together and always deliverers as promised

Youngs Construction LLC has always appreciated the professionalism of pella windows and doors and Aaron Lowe our salesperson.

We had a great overall experience working with the Pella store in TC. We worked with Aaron Lowe, and he was extremely helpful with the education and window / door selection process for our project. His follow thru, and communication were also top notch!!! Definitely felt he would go the extra mile to make sure we were satisfied customers which we are indeed.

We have worked with Dave Fosie at the Traverse City location for over 20 years. Our plan is to continue using his services and Pella products to meet our customer needs. We are a Construction company where service, reliability and dependibility are key. Dave helps us provide these things to our customers and keep our projects on schedule.

As a contractor We have used Pella for several of our jobs. We enjoy working with Tim. Communication is important and he does a great job.Materials are of great quality.We recommend Tim Brien for your future projects.

I am a custom home builder, and Ive purchased Pella products for over 20 years. They provide an outstanding product, and stand behind it. Trevor Mitchell has been my salesman the past few years, and he does a great job. He has a comprehensive knowledge of Pella products, quick to respond to inquiries, and thorough on orders. He even volunteered his time to provide instruction on window products and proper installation to both local high school and the community college trades classes. I highly recommend Trevor and Pella windows.

Windows are a key component in making a home build or home renovation project come alive. Shout out to Dave Foisie for his patience while educating me about the options and value proposition that Pella Windows has to offer.

As a home builder and working in the lumber industry for over 40 years I have dealt with a number of different window manufacturers. I am very impressed with the quality of Pella windows. Tim Brien is the salesperson that I have worked with the past few years. Tim is professional and knowledgeable of Pella products and is always ready to help when we do a project.

As a custom home builder for over 40 years I have dealt with a number of different window manufacturers. We are very pleased with the quality of Pella windows. Tim Brien is our salespersons that we have worked with the past several years. Tim is prompt, professional and knowledgeable of Pella products! Hands down one of our favorite reps!

We have bought several windows for our cottage from Pella in Traverse City. Aaron Lowe has been great to work with. Very satisfied. Would recommend.

Our experience with the Pella team was top notch - from the sales process all the way through the installation process. Our new window and doors not only look great, they are very well insulated. We face north, over open water and wind - so far this winter the doors have been nice and warm. We are looking forward to replacing all the windows in our home with Pella

Tim at Pella windows in Traverse City has always been a pleasure to do business with. The success of my construction company relies on responsive, timely service and a quality product. Tim and Pella windows has always checked those boxes for me. Keep up the good work.

Dave Foisie has been extremely helpful to us for more than ten years. His knowledge, experience, and expertise has assisted in numerous door installations, updates, and repairs. Dave is always courteous and professional.

Re2 Carpentry has partnered with Trevor Mitchell for the last 2 years on our construction projects. He provides great service and Pella provides an awesome product. Highly recommend!

We recently replaced our large format windows throughout with Pella Lifestyle windows. We also replaced a key exterior door, same brand series. From planning though execution, the product options were right for us, the communication and coordination efforts were on the mark, the installation and finish work came together without hassle, and the follow-up was on the mark in every way. Aaron Lowe was product-savvy, and focused on our project details from before the contract --- to after the project wrap-up.Excellent experience, from looking at options --- to a very fine end-result.The High Priestess of the castle is most pleased, and thus, we are all happy.

We have been working with Aaron for our replacement windows. He has been very helpful answering all our questions.

Aaron made my most recent widow job go extremely smooth and did a wonderful job selecting the perfect series windows for the application. Very pleased with his professionalism and communication throughout the project.

We had to be patient. These people are busy! We are so happy with the result of whole house window replacement for our 80 year old home. Quality and excellent installation!

Ryan came to our home and showed us Pella window samples with regard to operation and features. He was very professional and courteous without any sales pressure or unrealistic promises. His knowledge of Pella windows and setting up an installation appointment was greatly appreciated. Looking forward to our new windows.

Trevor Mitchell has been outstanding in all regards related to sales and service for orders placed for windows and doors for new construction projects. I highly recommend him and have a hard time considering any other competing product due to his professional and positive approach. Ten thumbs up and still counting.

Aaron Lowe is my sales connection at Pella Windows & Doors for Borealis Homes. Working with Aaron over the years, I have never been dissatisfied with any product. Aaron is thorough and a pleasure to work along side. I will continue to partner with Pella because of Aarons professionalism.

Our company has dealt with Pella for a number of years and we have always been happy with the quality, communication, and attention to detail before and after the sale, delivery, and install. We feel this is largely in part to our sales representative, Tim Brien. He is very thorough, professional, and always verifies that we are getting just the product we desire and need. He is one of the many reasons that we enjoy installing Pella windows and doors.

Trevor Mitchell is simply outstanding to work with for all of our Window Sales, Window Ordering, and scheduling of delivery and follow up if service is needed.We had a great year working with Trevor in 2020, and very much looking forward to another great year working with Trevor.Thank You!

I have been using Pella windows and doors for many years now. As a Custom Home Builder I need to stand behind the products and service I use. Pella has done that for me and Aaron has gone way beyond to make that happen. Thanks Pella, Aaron and Tom.

Not only do my wife and I love the quality of Pella windows, their service went above and beyond our expectations. We had two phases of construction, first phase in 2019 and the second phase in 2020. As we were doing some staining around our windows we installed in 2019 we accidentally broke one window, you can only imagine our disappointment. But here is the great service provided...when we went to order another replacement window we were very pleasantly surprised when Tim Brien ordered a replacement window at no charge. Thank you for you exceptional customer service!!

Tim Brien, Traverse City representative from Pella, was great to work with when buying new windows and door slider for our house and addition. Tim is professional, follows through on requests, checks on orders after installation, stopped at installation location, etc. We were very pleased with working with Tim. He definitely gives a personal touch and goes above and beyond to those ordering from him. My husband and I both recommend him.

Trevor Mitchell of Pella at the Traverse City location is a top notch professional.He is very knowledgeable about the products and services offered. Trevor is always patient with me with every project we do together, taking time to answer questions, modify quotes, and making sure I understand the products very well.

We at VG Construction have had a professional relationship in Traverse City, Mi with Trevor Mitchell for over a year. Trevor has been excellent with quick response times, understanding of product, and informative about products/options/pricing.

Pella Windows and Doors of Traverse City has long been a trusted supplier of Heirloom Carpentry and Construction. Their service is nothing but stellar. Our point of contact team of Aaron Lowe and Danielle Hollowell provide incredible service that others should strive to emulate. Aarons comprehensive guidance from building concept through project completion is complemented by Pellas outstanding warranty service coordinated by Danielle, who can most simply be described as THE BEST ANYWHERE. This team takes a great product and makes it Viewed to be the Best by Heirloom for our custom homes and commercial buildings.

I’m a builder in Traverse City and serving all of Michigan. I’ve been working with Trevor Mitchell for 2 years now. He has been extremely helpful and communicative during this time. I appreciate his hard work and dedication to ensure my projects run smoothly. Highly recommend!Thank you Trevor!!Jeffrey B. Rice

Pella has been my go to for Windows and doors for the last 12 years! They continue to excel in customer service (if ever needed). Dave Foise goes above and beyond to meet my high expectations of product knowledge and service. I thank you Dave and the entire team at Pella Traverse City!

Overall good experience from Pella windows with bery minor issues. Our issues were addressed immediately and plans were put in place to get the job completed. Our house is already so much warmer! We can now see sunlight coming through the windows. Thank you Pella!!

We are building in the Traverse City area. We have been working withAaron on our design. He has been very responsive to all our questions.

We have been working with Aaron on our upcoming project. He has been very helpful and prompt. Would recommend.

Dave Foise has been our sales rep for our company for about 12 years. He and the traverse city Pella team have been great to work with. He is very knowledgeable, attentive, and great with design. We highly recommend Pella products.

I have a Construction Company and have been working with DAVE FOISIE at Pella Windows in Traverse City for over 10 years. He is very professional and goes above and beyond for me and my customers.In my opinion the quality of Pella Windows & Doors is by far the best.

Tim Brien is my sales connection at Pella Windows & Doors for Green Shield Builders. Working with Tim over the years, I have never been dissatisfied with any product. Tim is thorough and a pleasure to work along side. I will continue to partner with Pella because of Tims professionalism.

Trevor M. has been working with us for a over a year now. He is always meticulously detailed, responsive and dedicated to serving us without hesitation. The level of commitment he has shown to us has not gone unnoticed, which is why we will continue to use Pella Products. Thank you for everything, Trevor.

I needed a few windows to compliment my contemporary Glen Arai home. The details are important and I wanted my replacement windows to look like originals. I called Pella and I worked with Aaron Lowe. He was responsive, thorough and patient during the entire process. I will be calling him soon to replace a few more windows this Fall

Tim Brien was amazing to work with, he was responsive and handled unforeseen obstacles professionally! Tim made sure he did everything he could to get our doors and windows delivered as soon as construction opened up to keep our job on track. I would highly recommend him to help with your next construction adventure.

Ryan was very professional and knew his products well. He was helpful in choosing proper colors inside and outdoors. He has many samples so we could see our products. Looking forward to new sliding patio doors with mini blinds.

Dave Foisie was very helpful in making sure that our clients understood the options and the product they were purchasing. Also, from a builders perspective he made sure that all windows were accounted for, glazed and sized properly per required locations.

I manage condo associations and had moved away from Pella, solely for service reasons. Tim Brien worked hard to gain my trust and brought us back to Pella several years ago. Tim has always followed through, worked hard, gone above and beyond to make sure we have what we need. It is not easy when you have so many eyes on you but Tim always delivers!!!!!

Worked with Aaron Lowe really knew his product and was very helpful in getting the most bang for my buck. Definitely overall a great experience.

Aaron was an absolute pleasure to work with! Very detailed and responsive. I would highly recommend them to anyone! VZ Home services are doing the removal of the old and install of all the windows and sliders and are also awesome to work with!!

Ryan was very knowledgeable and respectful, listened well to what we needed and made everything from the decision to purchase to the install according to our needs. We are very pleased with him as a representation of the company and look forward to our new windows!!

Aaron was very patient with all the changes we made on our new window order and very quick to respond. Thank you very much!

Dave Foise and Pella have been fantastic with customer communications, follow-up, professionalism and attention to detail with two major projects recently, a large home and home addition.

Working with Dave Foise was an absolute breeze! He was very efficient when it came to the ordering process, very knowledgeable, and made himself available for any questions we had! Our windows are beautiful and we will definitely be recommending him and Pella for any future business!Thanks Dave!

We did an entire house gut/remodel and had the absolute pleasure of working with Trevor Mitchell (from Pella Windows and Doors by Horne) for every one of our windows, sliders and entry doors! During the course of the many month project, we interacted with so many suppliers/vendors. We can say unequivocally Trevor was our favorite and best! He is exemplary! His attention to detail, incredible prompt follow up and his willingness to go above and beyond is without equal! We can not recommend Trevor enough!

Trevor Mitchell was Johnny on the spot! He was incredibly responsive from beginning to the end and beyond. He even followed up after the job was done to make sure we were happy and to see how we were doing with all that was going on in the world. Thanks Trevor!!! We will recommend you to anyone who’s looking.

Tim Brien in Traverse City, MI was so knowledgeable about the Pella products. This made what I expected to be a difficult process extremely easy. I would recommend if you’re in the market for new windows to go this route. I’m so please with my windows and was thrilled with the personal service from Tim

Trevor Mitchell was our point of contact at Pella in Traverse City, Michigan.After visiting 4 different window distributors in the area, we knew we had the perfect salesman and windows for our project. Our home is a contemporary design and the project called for slim line designs throughout.Pella fit the bill.Trevor was there throughout the entire process and as we continue to build, both he and Pella will be with us every step of the way!

Dave Foise from Pella by Horne in Traverse City is the best guy to buy windows from. He knows everything about his product and provided me with a bid in a timely manner.

I own a design/build firm in Manistee, MI. founded in 1991; we have worked with Dave Foisie consistently. The service we received from Dave is outstanding. I would like to say we are purchasing Pella Window (which we are b/c the product is wonderful) but it is Dave Foisie first.07-31-2020 We still are working with David Foisie @ Pella Windows, at this stage taking in consideration of how David conducts business we contact no-one else for a window cost. It is so much more than cost but SERVICE. We purchase Pella because of DAVE FOISIE!

We purchased a home this summer and the old windows were a disaster! Shopping for new windows was SO overwhelming until I started working with Ryan Fraser-Lee from Pella. He was the only salesperson I met with that was interested in listening to us and what we wanted in a window. He made a very thorough sales presentation and made sure we understood the benefits Pella had to offer over the competition. He helped us envision what would be best and made some great suggestions. He even stopped by a few times during the project to make sure we were satisfied.Purchasing new windows for an entire home is expensive, but we are so happy with Pella and the professionalism and customer service that we received from Ryan!!!! I’ll never buy anything else.

Our Pella rep Trevor Mitchell does an outstanding job for our building company. He is honest, trustworthy and dependable. His service and communication is impeccable. We are very happy to have Trevor Mitchell as our Pella Rep and look forward to working with him again in the future.,Eric Liggett Project manager, endura performance homes

We would definitely recommend Pella and Tim! He was great to work with and provided outstanding service for all our needs, making the process seamless and the experience enjoyable. Our windows and doors look amazing in our new log home, and we couldnt have asked for a better experience. Top notch service and high quality products!

Jenema Builders LLC are custom home builders in the Traverse City area and Pella is our go to window for most of our projects. We work with salesman Tim Brien and from Contemporary to Craftsman style homes Tim at Pella is always able to help work through the difficult details to make sure our projects design and quality is handled with professional service and attention to detail.

Working with Trevor Mitchell has been a true joy. As an architect, my needs can be a bit unique sometimes and Trevor never fails to rise to the occasion. He answers every question and need I have with knowledge and a true passion for what hes working on. If you want to work with someone thats as excited as you are about your project and will make sure it gets done right- Trevor is your guy.

My salesman, Aaron Lowe, went above and beyond to make the customers happy. He made the process as convenient as possible. Window decisions are one of the first and most important decisions in the home building project and can set the tone for the rest of the process. Aaron did not disappoint in his level of service and Pella in general has always been very responsive and accommodating.

We had a number of windows replaced this year. Jake Smith (his real name) has been very helpful through the project. In addition, Jake as been instrumental in getting the adjustments made as agreed during our initial meeting. He is to be commended on his customer service. The installer and his crew were very efficient and conscientious in the installation.

Pella has been a great company to work with. Aaron Lowe is a great salesman to work with. He’s fast, diligent, and always either answers the phone or calls back right away. Kudos to the TC Pella team!! Thanks for everything.

I was quite impressed with the men who came to my house to install my new windows. They were polite, efficient, professional, and as quiet as they could be while still using power tools! I appreciated how they spoke softly to each other. Because of that, my dogs calmed down a lot faster than they usually do when people they don’t know are in the house. I had to wait two months for my installation appointment, but it turned out to be worth it. My new windows are beautiful!

DO NOT UNDER ANY CIRCUMSTANCES USE THIS PELLA STORE!!! Absolutely abysmal service. Comedy of errors from start to finish! Whoever owns this franchise should loose their ability to represent Pella. Screwed up measurements, ordered wrong product, constant delays, TERRIBLE COMMUNICATION, don’t understand customer service, started the process 9 months ago and still NOT RESOLVED!

Pella has delivered a high quality product that we relied on for the vast majority of our projects over the past ten years. Our sales rep Dave Foisie has consistently provided exemplary service and his product knowledge is outstanding.

Choosing Pella Windows and Doors for our construction project was an easy decision when quality and value were of utmost importance. The customer experience in working with Tim Brien is where Pella of TC really went above and beyond any expectations We could have had. Tim was beyond helpful in the process of planning and design leading up to making a sale, yet most importantly it was the follow through every step of the way after the sale when Tim was on site to check in on the initial delivery, back on site to verify proper installation and still there in the end to ensure our overall satisfaction. If you value quality service and a smooth process with no surprises, Tim at Pella of TC is your guy for windows and doors!

We can’t list enough positive comments about our Pella experience with Aaron Lowe of the Traverse City office. Aaron traveled over an hour to a remote area within the Manistee National Forest to guide us on the best windows/sliding doors for our lake house. Pella offers a much wider selection of window options/sizes than it’s competitors and Aaron Lowe was extremely knowledgable of the Pella products as well construction/installation considerations.Additionally, Aaron found us a very skilled, experienced master installer who was able to replace all windows and sliding doors of the 50 year old log-sided house.After a disappointing experience with Pella’s main competitor for replacement windows, we feel we received a much better window/installation at a lower price.

We recently replaced our old out dated windows in our home. We worked with Aaron Lowe from Pella. He was on top of everything and was very responsive when we had questions or changes. Windows showed up on time and worked great. Thanks to Aaron and Pella for the great windows.

We were looking for a replacement sliding glass door for an old door that needed to be replaced. After visiting the show room we decided to make an appointment to get more information. We were able to schedule an appointment easily online that worked for our schedule. We worked with Jake and he was very helpful. After speaking with him we decided not only to go with Pella for our new door, but will be replacing 6 windows as well. Jake was able to answer every question we had (and we had a lot!) and was very educated about the benefits of all of the different modifications and products that Pella has to offer. We are really looking forward to our new windows and door!

We built a new garage and worked with Tim Brien on the project. He was professional and patient with me as I went back and forth deciding which style and color to choose. Our windows and door are beautiful and get many compliments. We are very pleased with the service and quality from Pella. We are planning to eventually upgrade the windows in our house to match the news one in the garage at some point. We will work with Tim again without hesitation!

After shopping around for pricing and experiencing the customer service at other places, I am happy to report that Pella of Traverse City has done an outstanding job! I worked with Aaron Lowe and have been thankful for his availability and knowledge through the entire process, including after the purchase. We are buying our windows a few at a time and needing to stay within a budget - not once did I feel pressured into anything I didnt want. He helped us make the best decision for our home and I couldnt be happier. I highly recommend this location for anyone looking for windows or doors - we will be back!

I love my new Pella windows! Thank you Trevor Mitchell for your great customer service and knowing exactly what would work great for my needs. Pella is definitely my go to for windows!

While building a new home in northern Michigan, our windows were purchased from Pella of Traverse City. Aaron Lowe was very helpful and patient throughout the process, from design to installation. Aaron went above and beyond and I would highly recommend.

As a builder having a knowledgable and punctual sales person means a great deal and Aaron Lowe exceeds those standards. My clients have been very pleased with his service especially with his patience to work through their changes along the way. I highly recommend working with Aaron!

Amazing Customer Service and Amazing Product! We are very happy with our new windows and doors. Would definitely recommend Pella and the Traverse City team! Ryan, our sales rep, was super helpful in helping us make our decisions! Highly Recommended!

We had a great experience with Pella of Traverse City! Aaron Lowe is great to work with and very helpful. He followed up with us and stayed involved with the installation of our doors and windows!

My company Weaver Builders has been buying windows from Pella for over 21 years. Dave Foise is the rep that we have always dealt with. He is very professional and thorough. He also always responds to service requests in a timely fashion.Terry WeaverWEAVER BUILDERS

I am an Architect in Traverse City and Travis Hicks and the rest of the Pella team have been an invaluable resource for us. Travis is always there to help us achieve the look we are after and their windows are great. It was an easy decision to put them into our renovation

I constructed a large addition on my home and was the general contractor for project. I shopped around for all the building materials to find the best value I could without sacrificing quality. I came into the store and talked with Tim Brien about windows and a door for My project. Tim was knowledgeably and helped me figure out the best product to use for my project while keeping in mind my budget. I ended up purchasing Pella windows and Tim was great from delivery to installation. In fact, Tim, without hesitation, replaced a casement window after a skunk got into my window well and scratched up the frame. I thought to myself, “what amazing costumer service”! I would not hesitate to buy Pella again and I would definitely seek out Tim to help me through the process.

As the fastest growing construction company around we put Trevor and his team through the ringer. He always pulls through and finds a way to make it easier on us. Windows and doors are no longer an issue when working with Trevor. His professional demeanor along with knowledgeable insight is great to work with.