Way overcharged us to fix our vehicle. Charged us $170.00 just to tell us that our heating/AC needed more work, maybe a new control head. Asked him to check power seat button, said he wiggled it and it started working. Charged us $42.50 for that. Ridiculous

Great people, shuttle service also.

I called them and the lady on the phone was very short and hung up on me for no reason. Very disappointed

I have taken my car there numerous times. They are people I can trust to get me back on the road at a reasonable price. And prompt in service. Recommend EVERY time. Stacey Adkins.

Wondering why my sisters brake issue was billed out at $700 and 85% of that was labor cost?Only a mechanic would know if this is a fair price.Do mechanics make as much hourly as a lawyer or doctor?

Dan and Kathy the owners are pleasant and knowledgeable. Definitely recommend them.

Ive been using Northern Auto Service for probably 15 or more years now. Even talk the rest of my family into using them as well. Every time I go there is a treat. Kathy, the co-owner is the sweetest lady youll ever meet. Dan, the guy that actually works on your car is the most honest down-to-earth mechanic youll ever meet as well. The best part is is when you need a job that requires parts that they dont have, the parts are usually a couple Doors Down and they can have them there in a Flash. If you arrive there and need a ride Kathy will happily give you a ride no matter where... And with a smile on her face.

When i called to ask prices they were very rude and had no customer services skills at all never will i give my business to a place like that

Dan took care of my problems after two other shops failed and charged a lot. The service was fast, reasonable, and he discussed the issues fully with me. My new repair shop of choice in Traverse City.

Traveled to Traverse City from Novi, car started acting up along the way, thought i knew what it was. I was wrong, but Dan made sure i could calm down and enjoy the rest of my trip while they took care of her. Definitely see these guys in a pinch.

In and out within a half hour for oil change. Very friendly and helpful office personnel. Good price.❤😇

Very efficient he doesnt cut corners or price in my book and a lot of my friends go there theres no better place

Dan and cathy are super! Great prices, honest and fast service.

Great service

Friendly, fast, & fair service!

Best Mechanic and Service In TC