Very impressed by the customer service - we were able to get looked at immediately. They diagnosed the issue and got us on the road quickly. Would highly recommend!!
Quality of work was amazing! Great shop Great people always getting the job done and getting the job done right! 100% recommend
Appreciate the honesty, I thought I had a much bigger issue! So glad it was a simple fix!
Brad and his crew are top notch, Between family and friends we’ve taken around a dozen cars here and never had a bad experience, always quality, always on time and always reasonably priced.
Brad and his crews absolutely great down to earth people, great honest prices had it done by the time they said they would! Wouldnt take my vehicle anywhere else.
Service was great. Awesome group of mechanics! Super reasonable pricing (aka they wont rip you off)Would and already do recommend to friends.
Highly recommend Car Repairs Inc. Brad and his crew took great care of my car! I thought my breaks were going out and he told me my breaks were still good for another 10,000 miles. He did not take advantage of my lack of knowledge when it comes to car maintenance. They are thorough, prompt, fair and courteous. Would not take my car anywhere else!
Brad is amazing! he knows what he’s doing and does a great job! very detail oriented so you know that everything will be done right! highly suggest!
After learning that I needed a timing belt and more replaced on my Lexus I started calling around to get quotes and to try to figure out who I could trust to do it rite the first time. I finally settled on Brad Smith at Car Repair’s. He was extremely knowledgeable, helpful and able to get my Lexus in and out sooner than I could even get an appointment anywhere else and for a very competitive price. Brad and his staff replaced the timing belt/water pump kit along with a tune up, brakes and more. They use quality brands for parts, not the cheap stuff like other shops I have dealt with and they include a great warranty on their work. I will be taking all of my vehicles to Car Repair’s from now on and would recommend them to anyone.
I have had nothing but great experiences with Brad and Car Repair Inc. Recently I took my car in to have my brakes/rotors changed. A couple days later the breaks were squealing really bad!! Brad got my car right back in to see what was going on. Come to find out when I purchased the brake pads I was sold Organic pads, which is what was causing the noise. Completely unsatisfied Brad said if I went and purchased new pads he would swap them out for free!! Never before has a mechanic offered to do this. Especially helpful to a single mother like myself! Highly recommended 😁
We’ve been taking our vehicles to Car Repairs for years. Brad & Bob have always been trustworthy, honest and they do great work. With my Subaru, they’ve been helpful with both routine maintenance and the larger projects. Definitely the best shop in town — thanks guys!
The best mechanic place in traverse city. Saved me money and did a great job. Very quick and professional. Will be my go to.
Totally awesome experience! Brad Smith and his crew took care of my Honda CRV, got me right in, was very honest and friendly and explained everything to me! I would highly recommend Car Repairs Inc. to everyone! Family owned businesses are great!
I love brad smith at car repairs! I own a 2015 Mercedes Benz and was scared of our local Mercedes dealership prices! Brad took such good care of my car! Car repairs is fantastic, they know what they are doing without big business prices! 5 Stars! All my business will go there!
I have brought multiple vehicles to Brad and each time he tackled their issues with unparalleled courtesy, intelligence, and professionalism. Keep up the good work!
I called Car Repairs out of the blue and spoke to Bradley about my wife and childs car breaking down. They helped her over the phone, asked her to bring the car by the shop, diagnosed the problem and got her back on the road quickly and safely. Bradley gave them the utmost in customer service and care while I (husband) was out of town. Well definitely be bringing any car repairs to them in the future. Thank you guys
As a young woman that knows nothing about cars, its hard to trust car repair places. Ive never felt mistreated, talked down to, or taken advantage of at Car Repairs Inc. Customer service is fantastic. Im relieved to have a place that I know can solve my car issues with integrity!
I have used Car Repairs, Inc. for around twenty years and have always been pleased with their service. Bob and Brad have both been amazing to work with. If you are needing a good mechanic I would highly recommend them!
Three hours before I was supposed to leave for a 10 day road trip, my minivan started having issues. The great guys at Car Repairs dropped what they were doing and had me on the road in less than an hour. They totally saved our road trip! Not only did they make my day, but they did all of this with smiles on their faces even though it was 95 and Im sure my walk in put them behind schedule. I highly recommend these guys!
Brad was awesome. I was in traverse city for a hockey tournament and needed an emergency repair. Called Brad on Friday afternoon just before close and he offered to come in on Saturday to get me fixed up. Had the truck fixed and on the road by 1PM.Thanks Brad!
I was having trouble starting my car and took it in to Car Repair Inc and was told I needed a new starter. Brad had one for me and got it installed in a few hours, making sure I could get to work on time! Car is working great now! I appreciate the quick and friendly service!
Totally up front with me about costs and what needed to be done, super friendly, and my car is running like a dream now. Thanks!
When I needed a mechanic, I chose the one closest to my office. By chance, I ended up with Brad helping me out. We have since taken 3 cars there and now have an appointment for my daughters car. I will continue to use Car Repairs, Inc for all of our mechanic needs.
Brad and his staff deliver 5 star service. They work on both my 15 and 19 Chevys as well both of my BMWs. Brad handled a full engine swap on my 530 with no issues what so ever, and is in the process of doing the same to my 335. Cant say enough good things about Car Repair INC.
Weve been customers of Car Repairs Inc. for several years now and Im always amazed by the personal service. Plus of course they always come through on our car repairs....as they did again this week. Thank you Guys!
Not disappointed with the great service at Car Repairs!! Brad was able to schedule an inspection on my BMW 5 series at last minute with ease!! Convenient and caring; most definitely will use again and I would highly recommend!!
Years ago I had a quote from another shop for a wheel bearing job for almost $800. Bob did it for $275, and I have stayed ever since. Years before that, my wife and I blew a belt 1 block from his shop (an old location), and they replaced the belt and had us on our way in about an hour. I stopped in the other day to ask for advice on removing a relay (I had a $13 replacement, but could not remove the old part) that was stuck. They took it out for free. How does your mechanic treat you? Is it like this?
Awesome people
Trust worthy mechanic on the Westside of Traverse City. If you want work done properly with out being ripped off, come see Brad and the boys down at the garage.
Brad and his crew did an awesome job getting us in and out within a day. Can tell they are honest and enjoy the work they do there. Wont take my car anywhere else now
Car was making noise, they got me in super quick and had the job done in a timely manner. Car is running like brand new. Friendly staff too! Thanks again guys!
Car Repairs Inc is the only place I am willing to go anymore. Bob & the rest of the team has won me out entirely.Ive taken every vehicle Ive owned here and have always had a great experience. Their quotes (free quotes, too!) are always far lower than anyone else in town, and they do their research. Im hesitant to take my BMW anywhere, but their knowledge combined with their work make it the ultimate repair shop in my opinion.Ive never been told to replace something I didnt need to, and in most cases, Ive actually been surprised by the final cost of repairs because they dont try to take advantage of their customers. I refer every one of my friends here, and swear by their work. Ill never go anywhere else. Excellent.
They were able to get my car in right away. Very professional and knowledgeable, very reasonably priced. Didnt treat me like I was an idiot or try to play any games and sell me anything I didnt need. They addressed every noise and problem i had. I will definitely be making them my #1 mechanics! I have already been referring everyone I know to them!!
This is a great shop! Very friendly and helpful. He didnt over charge and did a great job. I just had my brakes fail on my car and it was ready to go the next day. I will definitely be going here again if I have any car problems.Top Notch service!
Outstanding service, fair pricing, honest mechanics.
The most trustworthy mechanic you will ever meet. Prices are extremely fair as well. These guys have saved us thousands of dollars compared to quotes from other mechanics in town. They do what they say they will and dont try to nickel and dime you.
Went here for my ford because dash cluster lights not working, they charged me over $450 to tell me its my headlight switch. They charged me $50 for a used part they got from genes junk yard and anothere hour worth of labor to put it in. Complete rip off over $600 bill for a 50 dollar switch? My orher car broke down almost in front of them and was hesitant of taking it there but was convenient from where i was, so they told me the promblem was the alternater and they upcharged me over $60 on part so bill was over $360. Next day after i brought it home, wouldent start, i called them and they said its battery and it will be over $300 because its behind wheel well... i did it myself. A FEW MONTHS LATER i had same problem. I took it back and he charged me $50 to replace it again even when to work was supposed to be under warranty. Not even kidding, a few months later SAME THING HAPPEND... took it back and said im not paying you again to fix same problem over and over, so he replaced it for free this time. I am not taking any of my vehicles there again! And highly recommend anyone to take thiers elsewhere.
Highly recommend! Responsive, fair, efficient and have a great shop. Brad is the man!
Bob and team are the best guys in town. They go the extra mile to get the job done. They are fair, honest, and friendly. Will stick with these guys for a long time.
Service was quick (less than a day!), Bob was friendly and communicative, and prices were reasonable. If my car needs more work, Ill definitely be bringing it back here!
Ive been going to Bob for a few years now. Hes always been honest, fair, and prompt. Ive referred him to all my family and friends and will continue to do so.
Fixed my car really quickly and were affordable! Won’t take my car anywhere else!
Dropped off my daughters car after the battery ran down and a bunch of check engine lights came on after jump starting it. Got an estimate for over $5k which was more than the car is worth so was considering junking it. Took it for a 2nd estimate which confirmed a couple of items but several of the more expensive ones checked out fine and have been fine since. Alternator for example. Not sure how it was arrived at that the alternator was fried but it tested fine at the 2nd place and has been keeping the car running for months now. Timing chain was another. Toyota chains are supposed to be life time and the car barely has 100k on it. So after a $200 diagnostic Im wondering how well it was really diagnosed. Wont be going back again.
Fast prompt service.
This is the only mechanic I will ever take my vehicle to! Honest and affordable!
Bob and his team are the most reliable and reasonable auto repair in Traverse City, no make that in all of Michigan
Friendly and reliable. I wont take my car anywhere else.