Sean was high helpful in getting my auto insurance. He was very direct about what was needed to make the online process much easier.
I had a great experience getting insurance with cost you less. Sean rico was patient, respectful, and helpful with explaining my insurance policy and helping me get a great deal. I am satisfied with the service i got today and would definitely recommend to friends and family.
To start this review, I was looking for a cheaper car insurance company and thought Cost U Less would be a Great place to look. I called the Tracy Branch to schedule an appointment and spoke with Mr. Sean Rico. He asked me a few questions to get started and we went from there. He was very helpful and polite while helping find a better rate. He’s very knowledgeable in what he does. He was precise with getting me where I wanted to be and was very professional. Outcome was overall a Great Experience, no wait time and Speedy process. I would recommend anyone and everyone to give him a call or simply go and see him. He’ll definitely try his Best to meet your demands.
Customer service is big for me. I was greeted promptly by Sean Rico. He was wearing a mask which is really important, it helped to reassure me that he was not only concerned for my auto insurance but my health as well. We talked about the best coverage for my needs and at the best value that could be offered. I have to say that if it wasnt for Sean being so attentive to me as a client and making me feel important I might not be choosing cost-u-less. However his customer service was on point and of course the best offer for insurance so Im glad I chose here. Thank you!
Sandra Mendez was so helpful and answered all my questions. I was able to get covered in less than 30 min! Super friendly and charismatic!
I called in later on a Saturday just as the business was closing up for the day. I was lucky to get Sean Rico on the phone to take his time and help me get the best rate for my insurance. He was very helpful, polite and professional. I would highly recommend working with him for your car insurance!
I highly recommend Sean Rico. the service was great, good rates, hes very professional at he does..
Sandra Mendez was great. Wanted to make changes in my car insurence. She explained my options and answered any questions I had. She managed to find me the coverage I needed at an affordable price. I was very satisfied with her customer service very patient and friendly. I definitely recommend her. Thank you for you help Sandra!.
I called Sean Rico to compare my current insurance with Cost You Less and to ask some questions my current agent did not sound like he knew what he was talking about. Sean was on Point! He answered all of my questions and addressed my concerns in a very professional manner. I highly recommend Mr. Rico if you are looking to get insured!!
Horrible! Put under an impression of helping me taking care of an old bill and was told to disregard and upcoming letter for that specific old bill owed and at the same time getting started on a new insurance and quote. well, got another letter for that owed bill from previous insurance and did what the insurance agent (Sandra Mendez) told me to do, which to disregard it. i did that and now that owed bill put me in collection. its been more than multiple times that ive called an trying to reach her, and those who have been picking up have been saying the call automatically takes to different agents at different when specifically the tracy, ca branch didnt pick up because all agents there are busy. Each one of them have said they would email her my concern and have her return my call, but she have never. multiple calls and multiple emails i guess... had call from a different number and someone picked up - i guess they dont recognize the number. before i was asked and said who i was, i asked if it was tracy, ca branch, the girl who picked up said yes. if youre reading, all this then you understand what im saying. theyve all been avoiding my calls and my concern that SANDA MENDEZ from TRACY, CA branch have put me in or under the impression that i was taking care of an issue i had before starting a new quote and getting insured again! the girl who picked up said she would message SAndra, but i told her no and that i would wait on the line instead because ive been through this multiple times. wait on the line for 20 minutes. someone picked up and hung up, that happened few times ago. called again and got to speak to a manager. even he couldnt figure out what she did. why would i put myself in this situation, that it makes no sense to put myself into collection. Sean, the manager himself was helpless. Poor service! manipulating and deceitful! untrustworthy and not responsive! Still no return call and situation not fixed. Negative feedback and no stars for the branch and the entire staffs!
Bought a new car and Patricia was very helpful and managed to keep my insurance rates nearly identical to my old one. Very freindly and professional!
Sean Rico gave me excellent customer service and the best price. I definitely recommend talking to him for your insurance needs.
I honestly don’t recommend this insurance company because of their head and fees and the representative on over the phone are very rude and not professional I cancel my insurance on that one day and then they still continue charging me and then when you call them they basically give you poor service and your money through the mail takes forever to arrive back just in one month I had over $1000 in hidden feesIf you guys are looking for a insurance go to insuranceonline.com you’ll find better prices there better customer service and no hidden fees I’m just trying to prevent other people from getting scammed
Sandra Mendez was so helpful and professional and made sure that everything that I needed for my insurance was met by walking me through it step by step with low rates by displaying her patience. Very informative and helpful. Thank you Sandra. Cost-U-Less!
I was nervous to get any type of quotes for insurance since this was my first car, but after going to this office I felt a sigh of relief. I didnt feel misled, or tricked, Sean really made me feel important and took me seriously. Something that couldve been overwhelming was handled professionally and with ease. Thanks again, Sean!
Very good customer service with Sandra Gomez she always looks to get you the best option with Insursance coverage and save you money professional
I came in for some quick and affordable automotive insurance. Patrica Villalobos helped me in a timely matter and got me the coverage I needed at a manageable price. She is professional and a great employee. Thank you for your help and service Patrica.
Excellent customer service from Patricia Villalobos! I’d had some issues with my policy and she was very helpful and guided me through everything.
Patricia Villalobos was very efficient in helping me switch my insurance to my new vehicle. She saved me over $60 per month with a new plan. She was very engaging to talk to while she was filling in my information. Very helpful and friendly. Highly recommend!!
Profesional place to get car insurance I was helped by Patricia she is so nice and helpful
Came in with a few questions Pati was very helpful and knowledgeable of what she was doing. It was busy and yet she still managed to remain calm and greet everyone while helping me. I left with no questions. Thank you for what you do and taking really great care of your customers.
Patty deserves a raise that lady is phenomenal. We rolled in their late on a Saturday afternoon she had 3 people in front of us and didnt even hesitate to help us if we could wait. We waited... man was it worth it.Patty saved us a bunch of money on car Insurance and she was so polite and nice.Thanks again Patty.👍
Thank you Sandra Mendez ! You helped me find a lower cost to my insurance on monthly payments an it was great working an talking with you. Great service overall !
Got helped by Pati and her manager. They helped me on getting a great plan for my insurance for a really good deal. She was really patient with me and very friendly.I recommend that u keep her around for a long time. Very Nice Lady.
I really love the insurance deals that i got from them but was deeply disapointed when i showed up and was denied service at their tracy site when i deeply needed their help it was 6pm and still had 1 hour to closing time. It was very poor customer service to say the least.
Sandra Mendez hook up the insurance when I needed it right now due to big corporation insurance companies not caring about there customers
Ive been with them awhile now and Im in love. Anthony E is most definitely the best man to talk to . He knows what hes doing and is great at getting you the best quote for the best price! I referred my parents and grandparents to him and they love him as well . Thank you for everything Anthony, youre the best !
Sandra was super helpful, she help me find something affordable, was patient and friendly and took the time to listen to my questions, without a doubt I will recommend her to other people for there insurance needs
Wonderful experience. Anthony was alot of help and had so much patience and explained everything wonderfully. He got me the best deal on full coverage for my vehicle and just helped me every way possible. I would highly recommend. I would especially recommend Anthony!!!! Happy customer here
Thank you so much for your help Ashly! I was worried I wasnt going to find an insurance policy in my budget but Ashly helped me find something right up my ally. Thank you ashly! Definitely recommend
I went in today to get help with my policy and Patricia Villalobos Orozco was a great help. She was very patient explaining my new coverage and looked for the best coverage based on my situation. Without a doubt in my mind I can safely say that she is a very valuable asset to this Branch. Thank you Patty! You were a great help and a nice person to talk to. Keep it up!
Ashley Avila was very helpful and provided great customer service along with reasonable Rates and was able to work with me on my down payment and am very thankful for her.
I was helped by Patricia, she did an excellent job helping me get insured. This is a great place to go for second chances or just cheaper insurance. Thank you very much.
Highly recommended. Sandra Mendez has been extremely helpful to me and my family. Helping us save the most possible money and always works with me on any billing issues I might have. Very thankful for her. Thank you Sandra!
Patricia Villalobos helped me today, and I was already stressed because I needed to get insurance quick and she was so helpful. Her customer service was excellent and she was able to get me and even better deal than what I had before. She is awesome! Thank you Cost-U-less for hiring excellent employees!-Selina Chavez
We all know shopping for a new car can be hectic but finding the right car insurance can be just as exhausting. Anthony Epelstein customer service was beyond phenomenal. He worked with me and did everything in his power to get me the right insurance quote. Thank you so much Anthony for your positive energy!!!
Great experience Sandra Mendez was very nice, friendly and found the best auto insurance policy for me!
The cost u less insurance in Tracy have given me the best experience Ive ever had ever since I left an old provider - due to higher price. Its not just lower price for my policy that I received from Sandra and the company but there but professional, caring, and overall great customer service. I referred my parents and couple others!! I would definitely refer more!!-Daryl
I was helped by Anthony and it was a real great experience I really thank him for his hard work in getting me a great deal
Great place to find the right insurance for me. Anthony was very friendly, polite, and helped me get what I needed for car insurance for a good price! Would recommend
Good service Ashly took good care of me if your looking for good people this is the place for you
Went into Cost-U-Less today just to get a quote and walked out with insurance. Daniel was such a great help and had amazing costumer service. He walked me through the whole process and made it easy for me to decide. I completely recommend this place for anyone.
Sandra was very patient with all my questions and to the point. She went above and beyond to help me get my insurance at a great price. Thank you so much Sandra!
Love this place now. Patricia was so much help! I really appreciate all the help and extra information she gave me! I truly believe she wanted to help anyway she could! Thank you patricia!
I would highly recommend Patricia. She was the greatest help in quoting me the most reasonable and yet the best insurance that fits what I was looking for. Thank you Patricia your the best!!
I would highly recommend Anthony if you come here. I tried shopping around for other insurance and they tried charging me an arm and a leg. After going to Anthony, I am paying close to 1/3 of what every other car insurance place wanted me to pay.
Anthony at cost u less is the most amazing agent out there! He knows his job and I know in hearts of all hearts no one can beat his deals. Im so grateful, to Anthony for his attention to detail and my needs.. Anthony you ROCK!!!!!! GO GO GO COST U LESS TRACY,ca
The policies is fine but, I dont like the office fees $65 for yes remove one car from my policy
Had a great experience inside there office down there. Everything went easy and smooth and I was in and out. Talk to Anthony he can help you with whatever insurance needs you have!
Anthony and Patty are Awesome, Very helpful, Very patient and communication is on point, especially following up with any questions you may have. Thank you all. Happy Holidays!
Great experience shopping insurance with Sandra Mendez. Answered all my questions and Even helped saved me so money. Thank you Sandra!
My experience with Cost-U-Less was easy and painless! Anthony helped me out and provided excellent customer service. He elaborately walked me through the whole process and was super patient with me gathering all of my info. He found me a great rate and got my insurance rolling in ample time. Thanks Anthony and Cost-U-Less.
Sandra Mendez is the best when it comes to policies, she’s been so helpful through the 2 years of me starting my sr22 “that she started for me” if you come to this location I’d come see her for sure. Super helpful, and makes it very easy to understand what’s what.
Definitely satisfied and would highly recommend to others . Anthony helped me today get the best deal for my insurance needs and beat the three other places i got quoted for prices. Super greatful for all your help with my insurance needs Anthony . Also great customer service as well as polite and helpful .Thank you.
Had a great experience at the Tracy Cost-u-less store. I came in with my daughter who is a new driver. We really appreciate all the help and time that Anthony put in to help us.
Sandra Mendez gave me the best service I had when it comes to car insurance no problems no hassles. Would highly recommend to anyone looking for a good deal
Sandra was excellent with customer service, quick & to the point. Love her charming charisma & balanced business negotiation. A 5 star.
Patricia and Anthony provide great service, they explained everything very well and detailed, they also helped me with starting my own policy and they made the process so easy and manageable.
Now I understand why Sandra Mendez has many top awards from her company...she’s totally professional and very resourceful. Great job!!!!!
It was a good experience with the lady that helped me in Tracy Ca 11th street office shots out to Mrs. Avila.
Absolutely satisfied with the great services they have and the amazing people that work there. It’s highly recommended.
Great experience very professional, Anthony was friendly attentive and very personable thank you for helping me finding the best insurance to fit my needs!
I had a great experience with Daniel. We had some things to iron out with my policy and Daniel was very helpful the whole way through. Ill be using Cost U Less next time.
Patricia Was Great help! I really appreciate her! Very nice and professional:)
Ashly was super helpful. Got my insurance taken care of.
Patricia Villalobos was very professional and helped me get the most affordable rate with the best coverage. She answered all my questions, was patient and extremely helpful!
I was helped by a young lady named Patricia and she made everything very easy to understand and was very professional. Great service overall.
Patricia was very helpful and very understanding of my current situation, I will most definitely be back with my business because of her !!
Came in with 2 brand new cars and was paying 400 a month.. Found me a better plan plus more now im paying 255 ✊✊
I came in for a quote I was greated nicely even got offered coffee! Patricia was very nice and helpful if you go in ask for Patricia!
Excellent service. Sales manager, sandra mendez very professional, got straight to the point,all questions were answered, super nice.staff overall always greet and help you.
Anthony was very helpful and made getting auto insurance easy fast and simple explanations. Highly recommend.
Anthony Epelstein great broker helped me get better insurance policy highly recommende him.
Had a great experience, Anthony Epelstein was very welcoming and helpful by getting me a good affordable insurance. Totally recommend him 👍🏽
Anthony was very nice and helpful on getting me the best rate possible. Very time appreciative as well when he said something was going to get done best believe it was done quickly and promptly.
Sandra Mendez provided an excellent service giving us the best auto insurance option. I would recommend cost u less insurance to anyone. I am well satifisted with her service.
Andrew Epelstein helped me today to add a car to my policy. He ended up hooking me up with a new company that saved us some money. He was knowledgeable and had great customer service.
Sandra Mendez was really helpful, she helped me and my family obtain new insurance for our vehicles, really professional, treated us with respect just like what you would expect.
They help you very good a recommend Sandra in paty they will help you get a good low price on your insurance.
Anthony and the other guy helped me out good customer services recommended place to go too foo
Pati has great customer experience.
Patricia was very fast and provided all answers to my questions . Would recommend usuing cost u less over any other local insurance company ! Thank you again .
Had great customer service from employee Sandra Mendez at the tracey Cost u less office . Thank you for finding me the best deal for me and being prompt with getting me back on the road.
Sandra Mendez was really helpful with setting me up with a policy. Highly recommend her.
Anthony is great! He was very patient with me and got me the best deal on insurance he was able to find for me considering Im a broke college student!! He was great help!
Very pleasant experience. Was in and out with insurance thanks to Anthony. Great customer service.
Very great service and kind employees. Patricia Villalobos helped my mom open an auto insurance. 👍
Had a great experience! Anthony Epelstein was able to help me find great Insurance for great prices! Highly recommended!
Patricia villaloboos is an excellent insurance broker she has an outstanding personality as well as sandra mendez i recommend u check out tracys cost u less
Awesome Experience as a new and pre owned car owner. Low starting payment and premiums for my good but not so good driving record.
Pattty and Sandra were awesome lots of help best place to go
Anhony Epelstein was a great help today, everything was quick and easy.
I came in and did a insurance policy and Patty did everything she could today for me to get the best deal! 👍🏼👍🏼👍🏼 I walked away a happy man!!!
Great service a good communication did it over the phone no problem.
Anthony Epelstein helped me out a lot by finding me a cheaper price, highly recommend coming here if youre looking for great customer service & cheap insurance
Sandra helped me out, very nice young lady. Thank you for the affordable quote.
Welcome with respect and patient with clients. Willing to help and have great option.
My husband and I never usually take the time to write a review but because of our awesome experience today, I had to! Sandra and Daniel were extremely knowledgeable, helpful, and got us in and out he door before our baby woke up from his nap!
I was helped by Sandra Mendez and she was very nice and helpful.
Anthony Epelstein was very helpful and was able to get great rates for less than perfect dmv records! Highly recommend!!!